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GoGreen Cab - Photo of text message of cab company cancelling at pick up time.

GoGreen Cab

3.4(17 reviews)
2.6 mi

Just 1-star is a little harsh -- I actually have had two decent rides from this outfit -- but I'm…read moredone trying. Six straight times now I've called for a ride only to be told "we're all booked up" or "everyone's at the airport," and to call back in a couple hours, maybe, possibly, but no guarantees even then. Which isn't the kicker. The real kicker was in the light dawning over Marblehead. So I called from another phone, claiming to be at a local hotel, and wanting a ride to the airport a half hour away. Well, NOW they had a cab available ... sure, for a huge fare. It's just local trips they don't want to provide. Not to mention that their name and claims to be "environmentally conscious" are just hogwash. Their cars are like any other, burn gasoline like any other, and if they were THAT environmentally conscious they'd be telling people to take the train or the bus to the airport instead. Nice frigging try.

With a name like "GoGreen," I was expecting hybrids and PEVs, which the driver told me they do not…read morehave yet. I would've preferred that they wore a mask, but not enough for me to ask about it rather than just roll the window down. I was just passing through, so I can't compare them to other companies; I was just grateful that there was a service available, especially at night, and the price was the same as a rideshare, which is nice when you don't want to support apps that screw their drivers.

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GoGreen Cab
GoGreen Cab
GoGreen Cab

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Cosmic Cab

Cosmic Cab

2.3(36 reviews)
2.5 mi

I have been using Cosmic Cab for well over a year now. The drivers are great, the problem is that…read morethe cabs are routinely late and the dispatcher/owner forgets fairly often to send rides out when people like me call in advance and ask for a ride at a set time. He's also rude, confrontational, and is a serial liar when the question is: What's the ETA? I've been tolerating the bad service for a long time because 1.) It's the only option in this area beyond Uber/Lyft. 2.) I like the drivers a lot. However, tonight, my good relationship with them all went to Hell because I complained -once-. One time in over a year, and the dispatcher flips out at me and accuses me of doing things I straight up didn't do, like canceling rides frequently, which no, I never did, because I was trying to be nice and grateful. I think if you need a cab, you're probably going to have to use Cosmic anyways, just be prepared for long wait times and never believe the dispatcher when he tells you "they'll be right there" because it's never true.

Mike picked me up from Cooley Hospital. He yelled at me which was witnessed by vallet. As we walked…read moreto the car he pulled up further and abruptly stopped. I didn't know which cab service I was waiting on but I wasn't out there late. Mike (an older male driver) yelled, "you call a cab and get in. What are you waiting for?!" He drove me home recklessly and like a total lunatic. I was too afraid to say anything because I thought he would drop me in the middle of nowhere. I cried the entire trip and he turned up the radio to drown me out. I spoke with the owner of Cosmic Cab (Jeff Miller). Jeff was very rude and said I should have called the cops. He said there was nothing he could really do about it because it was my word against the driver's, but all he would do was speak to the driver. I took this cab because I had no way home and the hospital paid for it. If you value your life, don't use this cab service. The owner was very short with me and agitated and made it into my fault.

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Cosmic Cab

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The Green Cab

The Green Cab

2.0(2 reviews)
2.5 mi

First i want to note that the cab driver was prompt and very friendly. But- I took the cab from…read moreit's main location a few blocks to my hotel, got out and got my bag (took 2 minutes) and then we went back up to the cab comp, which is also where the bus terminal is. total ride was about 10 mins tops. the cost? $20!! seriously?? the driver told me they charge for a round trip and the 'stopover'. she was very apolegetic and i could tell she thought that was a way too high price. she wouldnt even take a tip. great service and clean new cabs that are 'green', but way too expensive! I can go all the way from south station in boston to my house in somerville for $20. this co needs to re evaluate how they charge!

I've used this service multiple times now. The cabs are always clean, the drivers are all very…read moreprofessional and friendly people, and they take debit and credit cards. However, in recent months I've found it almost impossible to get a taxi at the time I need one with this company (I'll ask for 12:30 and they'll tell me someone can come get me at noon, but not 12:30...another time I waited for almost an hour in the rain before my cab arrived, when they told me they'd pick me up in thirty minutes). This gets old fast if you're using them to get to and from specific appointments-- who wants to show up to a doctor's appointment a full thirty minutes early, or to add a half an hour onto time spent waiting for the perpetually late train in the unheated Amherst Amtrak station? They also won't split the fare if you have to share a cab with a stranger going to another location, and their fares are far and away the most expensive in town. It's not worth paying so much money if the company can't-- or won't-- accommodate their customers' schedules, especially considering how many cheaper taxi services operate around the valley.

Aarons Paradise Taxi

Aarons Paradise Taxi

1.4(11 reviews)
2.3 mi

NEVER use this service. Worst situation ever. If I could give 0 stars, I absolutely would. This…read morehappened months ago and I now live all the way across the country, but I decided to post this anyway because I am still angry. I called for a ride to the Hartford airport from Northampton to get to a very important time sensitive job across the country, and a woman picked up. She seemed intoxicated but she told me a cab would pick me up in fifteen to twenty minutes and take me to the airport. When a half hour had passed, I called again and asked if the cab was on its way. She said it was. Another half hour later (an hour total of waiting), I was about to be late for my flight and still, nothing. I called the number again, and when I told her which ride I was, she groaned and hung up. I wound up crying in the street waiting for the cab because my plane ticket was almost a thousand dollars and nonrefundable, and I'm not well-off so I'd never be able to afford another one in time to take the job. I was unemployed and would almost definitely have lost my home if I did not get the job. Another hour later, I accepted a ride to the airport from a complete stranger who encountered me crying, because I had no other choice. No other cab places were open, no Ubers or Lyfts were out in the first place, and it was very very late. I am a very small young college age woman and this older married man proceeded to say things that made me very uncomfortable and set off a lot of alarms. Jokes about kidnapping me, etc. I was in a lot of danger. I am lucky to be alive and to have made it to the airport that day and got that job. If not for this company being insanely unreliable, I would never have felt forced to risk my life to have a job and a home this Spring.

THEY show up late if at all,the drivers are not much morre evolved than an ape driving a clown car…read moreDriver will go routeyou ask him to avoid total inept staff

Aaron's Paradise - airport_shuttles - Updated May 2026

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