Mr. Charles not only went out if his way to make us feel comfortable before our over the Atlantic…read moreflight, but he was timely, professional, and all around wonderful. When we arrived back in the state from Europe, he was there waiting. Exactly where he said he would be. A smile, hug, and the easiest, stressless ride home from Logan that we've ever experienced. I can't recommend these folks enough! I will never drive myself to the airport again!! Affordable Airport Service is not only that, but do so so much more!!! We couldn't be more grateful to have discovered these wonderful folks!

I had a pre-conceived notion of what a company called "Affordable" would offer, but from the owner,…read moreEarl, to our driver, Mr. Charles, we had a fantastic experience with Affordable. 5 stars all the way! Timely, professional and funny! Made the drive to Bradley from Northampton quite enjoyable.

I highly recommend Bluebird shuttle! I needed an early morning (4:30am) ride to Bradley Airport…read morefrom Amherst. Richard showed up about 20 minutes and was very nice! The ride was pleasant. And I will definitely recommend him to any friends needing a car in the future. I'd give more than five stars if I could!

Used their form 3 times over the last 2 months to request a quote and called twice, but the phone…read morewas never answered. The last time I reached out was about 24 hours ago, again ignored. Seems they have so much business they do not need any additional. I think I dodged a bullet. If they can not respond to a request, how can they be expected to show up on time?

If I could give them more than 5 stars I would. Haz was a wonderful driver this weekend, and he…read moredrove my elderly parents in two separate 90 minute sessions. The car was classy and very comfortable, and Haz did everything to make them feel relaxed and at ease. His driving was focused and safe, he arrived early and knew where he was going and he packed all the bags into the car himself for us. He was also very personable and easy to talk to. I couldn't have hoped for a better experience. Will use again and refer without hesitation.

The best car service I have ever used; I highly recommend this service. The drivers are neat,…read moreprofessional, and on time. The cars are clean and comfortable. The reservation process is easy. This car service is worth the little extra money it costs to upgrade from Uber or Lyft to arrive on time and be delivered to your exact location. My airport pickup and drop-off were seamless; my driver handled the car and the traffic directions with ease, and they were polite and professional from beginning to end.

Just 1-star is a little harsh -- I actually have had two decent rides from this outfit -- but I'm…read moredone trying. Six straight times now I've called for a ride only to be told "we're all booked up" or "everyone's at the airport," and to call back in a couple hours, maybe, possibly, but no guarantees even then. Which isn't the kicker. The real kicker was in the light dawning over Marblehead. So I called from another phone, claiming to be at a local hotel, and wanting a ride to the airport a half hour away. Well, NOW they had a cab available ... sure, for a huge fare. It's just local trips they don't want to provide. Not to mention that their name and claims to be "environmentally conscious" are just hogwash. Their cars are like any other, burn gasoline like any other, and if they were THAT environmentally conscious they'd be telling people to take the train or the bus to the airport instead. Nice frigging try.

With a name like "GoGreen," I was expecting hybrids and PEVs, which the driver told me they do not…read morehave yet. I would've preferred that they wore a mask, but not enough for me to ask about it rather than just roll the window down. I was just passing through, so I can't compare them to other companies; I was just grateful that there was a service available, especially at night, and the price was the same as a rideshare, which is nice when you don't want to support apps that screw their drivers.

I want to thank you from the bottom of my heart for the outstanding service that your company, and…read moreespecially your driver, delivered tonight!  My parents and everyone had a GREAT time!!!  They loved the limo, the rose and the champagne.  Also, to a person, they all commented on the professionalism, courtesy and helpfulness of the driver.  Please extend my sincerest thanks to him! Fyi, the celebration ran long (about 1 hour and 35 minutes long).  Your limo was there promptly at 5:15 pm ET.  The dinner celebration ran long because an ABC News crew dropped by to film the celebration.  Our party ended up getting dropped off at my parent's house at about 9:50 pm ET instead of the scheduled 8:15 pm ET drop off.  So, please thank your driver again for accommodating the additional time without complaint. Again, my sincerest thanks to both you, and your driver!  It has been a pleasure doing business with Deluxe Limousine Services.  You, and he, gave my parents a 75th anniversary experience that they will NEVER forget!!! Sincerely, Charles Lewis

We booked a limo for a 50th anniversary celebration and I can't say enough wonderful things about…read moreDeluxe Limousine Services. They were super responsive and were able to answer any questions in a timely manner. Our driver, Daniel was a perfect combination of personable and professional. The car itself was comfortable and clean. We wouldn't hesitate to use their services again!

I can't say enough good things about Hany and his company. They were so flexible and accommodating…read moreon both ends of my trip when I had to make substantial changes due to both weather and other conflicts. Hany is an excellent driver and very personable. Also as a woman traveling alone I felt completely safe. I highly recommend H&H Limo and Car Service for your transportation needs.

Hany and his other drivers were on time, friendly, professional and careful. I would highly…read morerecommend H and H for a stress-free travel experience.

I had an overall good experience with exclusive. Our driver, Wayne (hopefully I remembered his name…read morecorrectly!) was so kind and helpful while transporting us for my sisters wedding. The only reason I don't give 5 stars is communication is a little rough. I was referred to their email address, and when I used it, it was immediately sent back to me. I also had difficulty finding a local number to use. But the limo itself was extremely clean, our driver was amazing, and I would definitely recommend exclusive!

I don't believe I've ever given anyone a negative online review, but I have made a special…read moreexception for this company. In summary, they did not provide the service we asked and paid for on my wedding day and they responded inappropriately when we addressed our concerns with them. We asked to have a shuttle bring people from the church to the reception hall, then continue cycling to local hotels throughout the reception. We booked the shuttle for 5 hours (? - not sure the exact initial contract) and confirmed multiple times with the shuttle service that they would stay for longer and charge us extra if we required them. We asked the first shuttle driver to stay until the end of the reception, as it was raining and there were many people who still needed rides to their hotels. Again, we had confirmed multiple times that this was totally fine, they would simply charge us more. The first shuttle driver disappeared and did not return. The event director of the reception hall personally drove my grandparents to their hotel in the rain. While this was a hiccup in the day, I could have believed it was a miscommunication. Perhaps the first driver was not clearly told that we needed him to stay longer. Perhaps he expected someone else to cover the shift. Things like this happen. It's ok. My mom called the shuttle service when she realized the first guy went missing. They apologized and sent a replacement driver. Again, could have forgiven them at this point for the hiccup and ridden it off as a miscommunication. However, the replacement driver they sent very much appeared to be intoxicated. This was apparent to everyone who spoke to him and was independently noted by the event director at the reception hall. I have no way to prove that this man was intoxicated, but he appeared to be so and guests were uncomfortable being transported by him. My mom called customer service the next morning to explain what happened. I heard her on the phone. She was extremely calm and gave nothing more than a play-by-play of events as well as our concerns about the second driver. However, the owner was incredibly rude to her and said something akin to "how DARE you accuse one of our drivers of being drunk." I could literally have forgiven everything that happened, despite the fact that they made my wedding day less than perfect, if they had treated us apologetically or if they had shown any interest in our concerns for the safety of their customers. We felt we had not received what we signed up for and their response was combative and unprofessional. Mistakes happen and are sometimes unavoidable during big events, but I advise you to choose a shuttle service that treats both customer satisfaction and safety appropriately.

On time, knows the traffic & routes... and a really, really nice guy! And the only reliable…read moreairport taxi service in the area who confirmed my ride! The day before our flight home to SFO out of Bradley, I checked the ride share apps to get a sense of how easy it is to book. Nope! Then I started calling all the taxis on Yelp!, only to find 24 hours wasn't enough lead time and/or I had to order by completing an online form & they'd get back to me in 48 hours. A couple I called hung up b/c they were busy. Joe not only answered his phone, he told me how he prices (per mile) and texted me back w/ 5 minutes with my price. It was fare, he didn't change once we got to the airport, and he was right on time. Don't bother calling anyone else!

Just what I needed. I connected with Joe in advance, telling him I'd need a pickup at the Holyoke…read moretrain station. He then recommended I call again, 30 mins. prior to the train arriving. I did so, and there he was when my train arrived, awaiting me. It was a nice, professional service.