No issues but we looked first online which helped us have a game plan. Definitely recommend to all…read moreto at least check this spot out for discounted appliances. I would confirm they work before leaving since they are open box if they allow. Also we purchased insurance. Since you are already getting the item at a discount why not just spend a little on insurance to cover your basis (that is my opinion). We found the item online but went to the store to see it in person. We decided we liked it and proceeded to purchase it online as it was cheaper that the sign in store. The delivery date they adjusted for us which I also appreciated. The staff was friendly and helpful to us. I had no issues.

This is a Best Buy outlet store, offering tons of open box items for a nice discount. The store is…read morewell staffed, organized and clean. Easily stoppable with some awesome deals! They also have an installation bay, which is why I was there. The team in the install department, AWESOME crew, detailed and professional to the end.

I bought a Whirpool refrigerator here about 11 months ago…read more It's been working great until about two weeks ago & the refrigerator stopped cooling. I called them & they said it was still under warranty. They gave me the Whirlpool number, I called & set up the service appointment. It took about a weeks to schedule but the Tech came out today & did the repair. Easy Peasey!

With the current events, I was wanting a chest freezer. They are sold out at the big box stores all…read moreacross the region. Obviously, other people had the same idea that I did. And so here's Flippin Jays who manages to get a truckload of chest freezers in an assortment of sizes. I wanted one and they wanted to sell one. The purchase process could have been smoother but I'm very forgiving here. Six feet of "social distancing" doesn't work well when you have a bunch of folks who want something that's in short supply. They did as well as they could under the circumstances and everyone who was there at the store when it opened got their purchase, though maybe not in the order they had originally queued up. That's a minor ding. And speaking of minor ding, this is "scratch and dent." My chest freezer was clearly used but it's operational, guaranteed for 90 days and I'm sure some "goo gone" will get rid of the marks on it. The folks did not want to be dealing with the public today. Definitely not a bunch of people who were about a minute away from an actual riot. But they did pretty well keeping things as organized as they could and selling what people wanted to buy They loaded it into my vehicle for me, which was awesome service. [Review 12996 overall, 313 of 2020.]

Was referred to this business by another business. Was referred to speak with Robbie and he treated…read moreme very well! Helped me pick out a new washer/dryer and refrigerator for my new home. Told Robbie exactly what I was looking for and price point. Also gave him dimensions for the areas of the appliances. They had exactly what I needed in stock and was able to deliver the following business day. Visited the store on a Friday and appliances were delivered on Monday. I have the privilege of Charlie and Devin delivering and installing my appliances. They were very careful and precise on bringing in the appliances to the home. They installed the appliances and showed me how they worked. They also cleaned up after themselves, which was a bonus. Even offer to haul away my old washer/dryer for me even though it was not on the paperwork. I would refer Queen City Home Store if you are looking for appliances. They also have furniture that I will be looking at next my next time in the store. If you visit for appliances as for Robbie and if possible ask for Charlie and Devin to deliver your items!

We purchased a full Sub-Zero, Wolf, and Cove appliance suite from the Independence Boulevard…read morelocation of Queen City Audio Video & Appliances, doing business as Queen City HomeStore, along with an Electrolux washer and dryer set, for our new home build. Given the significant investment--equivalent to the cost of a vehicle--we expected a much higher level of service, installation expertise, and customer support. Unfortunately, our experience was extremely disappointing. The installation team was represented as Sub-Zero certified, yet multiple appliances were installed incorrectly. Several parts were missing from the original shipment, and our Sub-Zero grill was damaged after installers attempted to force it into place upside down before realizing it needed to be repositioned correctly. The damage was severe enough that the grill had to be replaced. The installers also wore shoes throughout our home without protective covers and were not particularly professional or courteous. When a certified Sub-Zero repair technician from Gantt later came to replace the damaged grill, they discovered additional installation issues that should never have happened. The refrigerator brackets had not been secured to the wall, creating a potential safety concern. We also learned that the beverage center door was not the correct configuration for our order--the handle was on the right side instead of the left. The door had been installed upside down, requiring additional service and correction. Our experience with the Electrolux washer and dryer was equally frustrating. We quickly discovered that the washer drum was damaging our clothing. When we reached out to the Independence Boulevard store for assistance, we discovered the location had closed and were repeatedly directed to work directly with Electrolux rather than receiving support from the retailer where we made the purchase. After being unable to resolve the issue with the original store, we were directed to another Queen City HomeStore location for assistance. Unfortunately, the resolution process remained slow and difficult, and we felt passed between the retailer and manufacturer rather than supported by either. After months of trying to resolve the issue through normal channels, we ultimately had to dispute the purchase through our credit card company to force a resolution. As a result, we spent nearly six months using a washer that was ruining our clothes while trying to get the problem addressed. After this experience, we purchased an LG washer and dryer directly from LG. The process was seamless, the customer service was excellent, and we have had no issues. While we were very impressed with the professionalism and expertise of Gantt's certified Sub-Zero technician, we cannot say the same about our experience with Queen City Audio Video & Appliances. For the amount we spent on appliances for our new home, we expected competent installation, responsive customer service, and support when problems arose. Instead, the entire process became a lengthy, frustrating, and expensive headache that left us feeling unsupported once the sale was complete.

It's a good Home Depot, easy to shop, well organized, and staffed by friendly people. Parking lot…read moreis kept pretty free and cleared up cards and other stuff, it's in a good area too with lots of different shopping options and dining options.

This has got to be the "Friendliest" Home Depot we have every been to in the History of all Home…read moreDepots; - Special Shout out to "Ed" - who stepped up - Full of Energy and made us 2 Perfect Keys for a great price. Team Members are out and about - they are filled with energy and ready to guide you through the tremendous selection of items that are available. Again - I am very empressed with everyone's willingness to help us. We will be returning back to this Home Depot - Excellent service. Shout out and thanks to the Friendly African-American Woman working the Front with the Green NY Yankees Hate; - Thank you for being so kind and gracious.

I have used Ferguson for several projects. Some of the sales people are knowledgeable some of them…read morehave no clue. The reason I will give 2 stars is that they do not have set prices. Have the feeling that it's depending on the person selling you parts will get different price. Spoke with the manager M. he did not believe me and ask me too bring him previous invoices. May not use them again for future projects.

They are the most unfriendly people I have ever dealt with. My builder suggested I go there for…read morehigh end kitchen and bath I would happily choose Lowes or Home Depot to keep from buying there.

Great products, great service from the staff. You'll pay less than half of what big box stores…read morecharge. Maybe a little dent but the price makes up for it. Be sure to call before going there. I highly recommend Alpha.

Was able to repair my washer one day after contacting. Arrived within established window, with…read moreupdates prior to arrival. Great communication. Showed what the problem was and how to address in emergency. Cost was in line with expectations. Strong recommend.

My husband and I decided to buy a new refrigerator before Thanksgiving. We went on Sunday 11/13 and…read morelooked around to see what we can find. They had a lot of selections to choose from. I fell in love with the Samsung Bespoke 4-door refrigerator. After inspecting the refrigerator for damages I felt comfortable purchasing it. It had a couple of dings on each side which I was completely cool with because no one would see them. JT gave us a great deal on the refrigerator. JT advised us that they will call us on Tuesday to set up delivery for Wednesday. I guess the first inclination of a problem is when I didn't get a call on Tuesday. I called JT on Wednesday morning to see what time my delivery would arrive. He advises me that they are still working on a schedule and he will call me later. About mid-day still no call. I called JT yet again and asked what time my delivery would arrive as I had some running to do. He advised me to do what I had to the drivers would call me when they are on their way. Well, the call NEVER came! My husband called on Thursday to find out what was going on. He was advised that the driver hurt himself and was at the emergency room so they were trying to get help from other stores to assist them with the deliveries. We advised that our refrigerator would be delivered towards the end of the day. Nope...never happened!! Towards the end of Thursday, my husband was informed that the helpers quit and that we would not get our refrigerator till Friday morning. Friday morning came and went. The drivers got to my house around 4 pm to deliver my refrigerator. As they were taking measurements I asked if I could see my refrigerator. The delivery guys were very friendly and had no problem showing me the refrigerator. As I am looking at the refrigerator I notice more than a couple of dings on each side. I am now looking at long scrapes on the bottom, the refrigerator door dinged and damaged, draws scraping as they are being pulled out, and the back of the refrigerator is completely indented in two areas. I advised the guys I am not happy and do not want the refrigerator. I called the store and spoke with JT. JT was insistent that there was no damage. I asked to speak to the manager. Ernest gets on the and I start telling him about the damage. We didn't hit it off very well as he rebutted that the damage was already there. I know it wasn't. He wasn't even in the store when we bought the unit..and I took pictures of the whole refrigerator. Pictures were taken in the excitement of the option to change the panels. Needless to say, I was pissed that he had the gall to tell me I was lying about the damage. I told Ernest that I was sending back the unit to the store. He advised me that he had another unit however he couldn't have it delivered until Sunday. I told Ernest that my husband and I would come in on Saturday to see what our options are and wanted it delivered on Saturday. As I walk into the store Ernest was helping another customer...however he did acknowledge our presence and advised that JT would help us. So the original refrigerator I picked out and sent back was 29 cu ft sitting right in the front of the store. JT was trying to convince my husband and me that the 23 cu was the same size as the one we sent back. I refused the first option of the Bespoke he gave us. It was more dinged up and it was way smaller. I walked around the store for a few with anxious feelings. I need a refrigerator and needed it asap as I had family coming in from out of town. As my husband and I went back over to the refrigerator we sent back to take an inside measurement I pulled Ernest over to go over the new damage. As I showed him all the damages..he admitted that they were not there when we purchased the refrigerator. So now we are hunting to find a 29 cu ft refrigerator. We came across another Bespoke refrigerator with a tablet in the door. JT had shown it to us the first time we were in the store. We decided to take that refrigerator however it didn't have all the panels on it just the one with the tablet. Ernest agreed to put panels on the refrigerator so we agreed to take it. He did tell us that he only had 3 white panels and one blue. I was ok with that. He advised us that he can't have it delivered till Sunday. I told him that the trust is gone and I needed my refrigerator asap. Ernest promised that if he couldn't find anyone to deliver it to us he would deliver it himself by noon. So I took another chance. Ernest and one of his employees were at my front door by 11 am with my refrigerator. They delivered and installed it. I was so happy. I must say Ernest kept his word which is really important to us. We are repeat customers..and will continue to shop there since Ernest made a bad situation better.

Glad I went to American Freight. Got a great refrigerator. Alex's Check out was quick…read moreand easy. Loaded my truck and zoom. Well carefully zoom anyhow. Appliance works perfectly.

always had great prices when buying and great service when my push lawn mower and riding mower…read moreneeded tune ups and maintenance. Also service My Tiller. Down to earth people and always try to help if they can.

Called for assistance and these guys act bothered to answer a question...definitely not a way to…read morestay in business with so many other choices.