This location is okay. The store itself is clean, well-lit, and generally organized. The staff is…read morefriendly -- you'll never have trouble finding someone to help, and most do so with a smile. But where this location falls short for me is consistency and convenience. There have been multiple times I've come here for basic items -- things you'd expect any Home Depot to have in stock -- only to find out they're not available. Then I'll drive to another nearby Home Depot, and boom, it's sitting right there on the shelf. It's frustrating, because it makes you question how inventory is managed at this location. Now, let's talk about the rental department. I rented a lawnmower here once and the process was quick and simple -- no issues at all. So naturally, when I needed a truck about a year later, I came back expecting the same experience. Unfortunately, it was the complete opposite. The lady working the counter seemed completely uninterested in helping. Instead of walking me through options or giving me an estimate, she told me I could just walk around the counter and look at her screen myself. That's not what I call customer service -- I was hoping for a cost breakdown or even basic insight to compare with other truck rental companies. In the end, I just went elsewhere because I couldn't get the help I needed. And finally, the traffic here is awful. The store sits off a busy road with awkward entry and exit points, and there have been more than a few times I've almost been clipped by people trying to turn in or out. Between the tough access and inconsistent service, this store has some work to do to reach the level of other Home Depot locations nearby, but the reality is it is convenient for met, so nothing listed here is going to prevent me from coming back again here in the future.

Christine at the front desk was very helpful with a great attitude during a difficult, complex…read morereturn. A very positive experience!

If something goes wrong, be prepared to wait! The refrigerator we purchased stopped cooling with…read morethe 90 day warranty. They only service on Tuesdays. So, imaging having to wait for service and then wait for parts. Within the next 25 days the refrigerator stopped cooling again. Called on Labor day & Tuesday the office was closed. Spoke to them on Wednesday and yes, we were going to have wait again for service on Tuesday. I'm still waiting for a call back to confirm what part was replaced in August. They were initially very responsive but then required more follow-up phones calls.

From the owner: Find microwave, washer and dryer, refrigerator, wall oven, stove cooktop sales that offer special…read morelow pricing.

Worst service every!!!! I brought dryer 3 weeks ago and it's already broken, the owner is trying to…read moreblame me for breaking the dryer. If I would have known this I could have brought an brand new dryer for an additional one hundred dollars at a reputable business. He offers an 6 month warranty but wants me to wait several days to fix dryer it's acceptable and very unprofessional. His excuse is " he is only one person" how is that problem? Please don't do it find another place I wish I would have

Purchased a used washer and dryer set from this place. On the 3rd load of laundry the washer…read morestopped workin. Poured water in, did no cycle and drained water out. I was left with a large load of soaking wet laundry. Called to tell them what happened since there is a 10 month warranty and was told "I'd never heard of this happening before" They're coming today to give me a new set so I'll update my review then. The owner was ok, kind of bothered me that he kept telling me he'd contact my husband in regards to delivery and servicing when I was the one making the purchase but I guess he's old school. Otherwise it was a great deal. **Update** So I got the new washer and they replaced the dryer for free so I'd have a matching set Seems like I got an upgrade as well though the washer is slightly smaller. Very nice delivery men and they kept their word. Other than the initial incident, I'd recommend them.

We had an issue with our washing machine not knowing when to stop filling. Thankfully Paul came to…read morethe rescue! Paul was able to come out the day after I contacted him and was able to determine the problem. He charged a fair price. He needed to order another part for us, so we had set an appointment for him to come back the following week (when we could be available), kept his appointment and was able to fix the problem quickly and efficiently. We will call him again should we have another issue with any of our appliances.

Highly recommend! Timely response, was able to come in a short time, very professional, and gave me…read morehonest recommendations rather than trying to sell me repairs that weren't likely to be worth it. Looked at a second, unplanned appliance and was also great at diagnosis, was able to come back to complete that within 2 days as well.

Very good service installing our dishwasher. Harold and Walter were very skilled and crafted…read moreinserts for a snug fit. The sales rep Jake was very knolwedgable. Sewell has installed oven, stove top, vent hood and now dishwasher. Good experience each time.

Great people who care about customers! They handled all of the issues as they presented themselves…read moreand continued to follow up until the job was correct and beyond satisfactory!

I have used other appliance repair services in the past and experienced some terrible levels of…read morecustomer service. Jay's Appliance Repair was referred to me by a co-worker over 6 years ago. I can honestly say, Jay and Rick have been awesome to deal with each and every time. They have repaired my dryer, refrigerator and now my new dryer. I have never had a disappointing experience with them. They are always timely, polite, great prices and they know their stuff! They are my go to for appliance repairs.

Requested fridge repair: This guy is worthless. Made…read moreinsulting suggestions. Never offered an appointment. Just a real dick! Don't waste your time.

We paid over $400 to fix our refrigerator at the beginning of March and by April it stopped working…read moreagain. The owner has a cocky and smug attitude which is fine if you're great at your job, however, I can't help but feel you're incompetent. We should have just bought a new fridge.

I've known A1 for years. He's amazing and always does good work. He knows the appliances he fixes…read morewell including the history of the manufacturer and models. He's confidently competent and has repaired our dryer and or dishwashers (multiple) over time. Always feel like I'm paying fairly and he is going to be quick and complete. Highly recommended.

Ken is amazingly knowledgeable, very reliable and friendly. I've used him many times. I highly…read morerecommend him.

He was prompt, was easy to schedule. Very courteous. Price was very reasonable- heating element…read morewent out. He was quick to fix it and was very personable. I think he's a one man show. Would definitely recommend and use again. Thank you Mr. Wyyyylliieeee.

Incredible customer service. You don't get an automated machine! Personal phone calls and immediate…read moreresponse time. Derrick went above and beyond to get here within an hour of our call, picked up our old equipment and then helped us move our new appliance into place. He was knowledgeable, kind, and paid close attention to detail. Not a scratch or dent on any of the appliances. Highly recommend him for any appliance removal!

25 Appliance removal was fast & efficient! Communication & coordination with Derrick was great &…read morehe took great care of removing & hauling the appliances away (old w/d) & not to mention he was friendly as can be! It was a small cost to have these items either donated or recycled, depending on condition. Please consider giving 25 Appliance Removal a call... you won't be disappointed!

We paid over $400 to fix our refrigerator at the beginning of March and by April it stopped working…read moreagain. The owner has a cocky and smug attitude which is fine if you're great at your job, however, I can't help but feel you're incompetent. We should have just bought a new fridge.

Great service! Honest and reasonable. Good experience. He was quick and made sure to check…read moreeverything.