Our technician was very informative and helped with repair options. Very happy with the service callread more

*updating my review because of the very thoughtful and helpful response! I really appreciate the…read moreexplanation and the price makes sense now. We should have asked more questions at the time of the quote. Glad to hear there are cheaper options to fix the issue now. I may have just had a one-off experience because everyone seems to love them, or maybe the tech we got wasn't honest, but I called them since our washer was struggling during the spin cycle. They quoted us over $400 to fix this and said it was because it's a complicated and expensive part to replace. Luckily, we ended up doing some research and the part was $30 at Lowe's and it took maybe 20 minutes to replace ourselves. We had to pay the diagnostic fee which was over $100 even though we already knew what was wrong with it. The whole experience felt dishonest. Even if they used authentic parts I can't see that they would be that much more expensive and the labor was definitely not complicated. Next time we're going to research the fix before calling anyone. Sucks that good appliance repair companies are so hard to find.

Knowledgeable and Trustworthy!…read more I have a 15+ year old refrigerator that neither the refrigerator or freezer were working. Akai inspected the entire unit and indicated the issue was the defroster in the freezer wasn't working and needed to be replaced. He quoted me what I thought was a very fair price but before I could say "Shut up and take my money!" he added that when he had unplugged the unit & plugged it back in, when starting up again the compressor sounded a bit suspicious. Thus he indicated I could go ahead and pay him to install a new defroster in the freezer, but it is only a matter of time before the compressor craps out and then replacing it would be over $1,000 and not worth it. So get this....he proposes that I defrost it the old school way by unplugging it, opening both the freezer & fridge doors, placing towels in front of the unit, and allowing all of the ice to melt and then just mop up all the water with towels and my wet vac and that would solve the problem for now. And in a few months when the issue occurs again I can just repeat the old school defrosting method until the compressor finally goes kaput, and then get a brand new refrigerator. Sure enough, I proceeded to do exactly what he recommended and lo and behold the fridge & freezer started working properly again. And I am all too happy to repeat every few months to squeeze every last bit of life from this old fridge until I have to get a new one. Akai could have very easily kept quiet about the compressor sounding sketchy and that it could fail in 3 weeks, 3 months, or 3 years and gotten a nice service order for replacing the defroster since he had already devoted the valuable time & effort to come to my house. However, he instead chose to be completely honest and forthcoming which is not as common as it should be and is very appreciated. I have saved his contact info and the next time I have any issues with any appliances he will be the technician I call. Knowledge and experience is great and there are a lot of qualified & knowledgeable appliance repair companies out there. However, also possessing honesty and integrity is why I strongly recommend Akai for any appliance repair issues.

False alarm but service was perfect! Analyzed the issue and gave me great instructions to prevent…read morethe issue again! Fair and reasonable pricing! Great guy!

Texan Appliance Repair came out the next day after I called them about my washing machine not…read moreworking. Jorge was on time and was able to diagnose the issue quickly. Unfortunately the part that failed was obsolete and even if it could be found, would cost over half the price of a new washer. I appreciate the honesty and the helpful information on how to avoid my problem in the future. I definitely reccomend Texan Appliance Repair and will call them for future repair needs.

Ssssssso... more exciting appliance adventures! The ice…read moremaker had been acting out and finally died the Real Death. Jorge arrives as scheduled and does a replacement with a genuine part and all is good... except not. The ice maker tried to live but in the end refused to reliably work... call Jorge the Appliance Master and he arrives on time with tools and declares the unit d-e-a-d. THE IMPORTANT BIT - he got the replacement and returned as promised, against traffic none the less!, replacing the old unit quick and sharp. WHY? is that the important bit, Billy? because service after the sale, especially warranty service, is how you tell the good providers from the GREAT in any field. TAR & Jorge are Great ...more as it happens

Efficient, knowledgeable, and would call on them again anytime. Took care of the issue right away…read moreand saved us a ton of money.

BUYER BEWARE Complete and total rip off almost criminal!!…read moreWe gave them an opportunity to repair our Frigidaire refrigerator Without removing any panels or inspecting any internal components, they quoted a repair of $2300.00 we declined We requested a quotation from a different repair company and received a complete diagnosis that included , removing panels and inspection and subsequent repair for $840. Same diagnosis, 1/3 of the price BUYER BEWARE

Highly recommend them. Professional, on time and honest. 10 out of 10!! We maintained consistent…read morecontact while parts on order. They were flexible w my schedule. Very pleased overall.

Victor was on time, knowledgeable about our washer/dryer combo, and repaired it promptly. Good…read morecommunication, pleasant to work with. I recommend him for appliance repair.

Called in the early morning for oven repair and it was fixed by 2:30 pm same day. Troubleshooting…read morethe issue, explanation of the fix, price/parts/labor/warranty explained, and repair was highly professional. Great service.

Very prompt! Fixed my dishwasher and my dryer. The dryer seemed to have a couple things wrong with…read moreit. Average price of fixes about $300.

Today I had a wonderful experience with Max Appliance Repair. The technician Ross was knowledgeable…read moreand polite. Everything was explained clearly, and the pricing was very fair with no surprises. My fridge is working perfectly now. All I can say Amazing service!!!

The old washing machine stopped spinning and was leaking water from underneath. Igor examined the…read moredrum, calculated the price for a new motor plus labor, and frankly admitted that buying a new washer would be more cost-effective. Rare to find a technician who prioritizes honesty over a quick paycheck.

I was recovering from surgery when my refrigerator went out. I was in bad need of the freezer…read moresection for the ice. I called there a salesman, Art, and he was promptly out to help me within 24 hours. everything was fixed and the fridge works better than it did before!!! then I had him replace a panel board on my oven and it looks so very nice! thank you so much for all your work and promptness! highly recommended!

Over the years my "sick" appliances (refrigerator, washer, ice make & dishwasher) have performed…read morelike new when Sam serviced. He's knowledgeable, professional, trustworthy and reliable! Highly recommend!! Mike/Heights