We love going to the Appliance Clinic. They have such amazing staff who are looking to help their…read morecustomers!

I used Appliance Clinic (Kyle) several times and he does a great job- efficiently and they were…read moreable to help me right away. I highly recommend this company for repairs and new purchases. They work on all appliances. Thank you so much. those that make the appointments are awesome too!! Debi

As a long-time customer of Appliance City, it's wonderful, after a decade of not needing an…read moreappliance or repair, to return in search of a washer and find that the selection and customer service as wonderful as I remember. By last count, I've purchased three washers, one dryer, and a vintage stove - all of which worked way past their warranty, two of which were repaired over-the 10+ years I used them. So do it yourself (and your wallet) a favor and shop here first. The staff is knowledgeable, thoughtful, and well informed; they'll work with you to make sure you're satisfied (Allyson is a gem).

Disrespectful employees to each other and their customers. Called looking for a part. Provided them…read morewith the part number that I needed. Got the part home and it was the wrong thing. Called to find out if I could return it since they sold me the wrong piece and was charged a restocking fee for their mistake.

What a great experience purchasing a new washer and dryer. All I can say is that Glenn Morgan…read moreassisted my wife and I, he is a professional, knowledgeable and set us at ease. I would recommend looking up Glenn when you are in need of appliances, he is the BEST. This is our first experience with DeWhitt, I would recommend anyone looking for a fair price and great service (went in at 2pm today and scheduled to deliver tomorrow) go to DeWhitt.

I had a very good experience a few weeks ago when I purchased a new washing machine. Everything…read morewent flawlessly, including the delivery. So when I needed a new AC unit I reached out to them right away. Unfortunately Glenn wasn't scheduled on the days that I called and I was handed off to Nick. He was extremely short, told me he didn't know much about them, but that I needed to call another company to come and measure first before we could order the unit. He also confirmed this same company "Portland Installations" would install the AC. When I contacted them, they were surprised as they don't install ACs or even measure for them. They were questioning why DeWhitt's would have told a customer to call them. So, when I called back to speak to Nick, I had to leave a message. I waited 5 hours with no call back. When I called the store again, he answered the phone. I said who I was and why I was calling back, that I had left him a message. He shouts into the phone, "Well did you get the measurements?" I said no, the company you referred me to doesn't even do that and they were surprised you told me to call them. He got very defensive, started grumbling, and said well we won't order or sell you an AC unit until you get measurements. I told him I'd taken my own, have the model number and specs of the unit I currently have, and know exactly what I need. Then he started to get really mad and said again, we will not order this unless you have exact measurements and furthermore if you order the wrong product it is not returnable or exchangeable! Then I demanded to know how exactly I was supposed to get these measurements. He yelled out the name of another company, and I told him I had already called and secured another installation company to do this work--and that when I ordered the AC unit, I was going to ask them to ship it to their office location. Then he got even madder! He said, "We don't do that" and "We only order these units in batch orders," and on and on and on. I finally stopped him and just said, "Oh I see then, so you don't want my business right?" I said I just put up 5-star reviews of this place 3 weeks ago--some of which have over 3K views--and now you are treating me like this? He started rambling out model numbers of GE units that weren't even on their website, then he says the stuff on their website is automatically put there by the manufacturers and they have no control over it. And bottom line is they can't get anything shipped until mid-September. At this point I was so disgusted I just told him to email me the models he was looking at and I hung up. I myself have worked in Customer Service for my entire 40-year career. I have NEVER EVER had a salesperson act so insanely RUDE and obnoxious! So I just spent my $2,000 elsewhere and I will NEVER do business with DeWhitt's again!

I called to get my leaking washing machine fixed. Greg was able to get me scheduled within a couple…read moredays. He arrived on time, and diagnosed the problem. Parts were ordered and Greg showed up when they arrived as promised. The washing machine is now fixed, at a reasonable price, in a reasonable time frame. Highly recommend!

Greg repaired our 30 year old KitchenAid refrigerator when we thought it was dead and saved us from…read morethe cost of a new one when we thought it was dead. Professional ,courteous and reasonably price. I highly recommend their service. Jack Davis VancouverWa. 8-30-2024.

We've been buying most of our appliances from Hamilton's since the 80's. Our new name brand…read morerefrigerator went out on us after six months and it was still under the manufacturers one year warranty. However the manufacturers service repairman would be a week out on appointments. After I reported this delay back to Hamilton's they told me not to worry they'll have a loaner sent to me by the end of the day. Folks, you won't get this kind of care and compassion from the big box stores.

This post is warning people to NOT buy the extended warranty option. We have had great experiences…read morewith Hamilton's and its people. However, Hamilton's decided to partner with this company and therefore only gets 3 stars. (I was debating between 3 and 4). We bought a wall unit oven/microwave in 2021 that cost about $3k. The keypad went out. The error code is clear. The system notice tells you. We told the warranty people what the error code said. Extended warranty folks required I be home half a day. They arrive and tell me the oven needs a new keypad. Really?!?! Long story short, the oven is not repaired. It is now a full 2 months we have been without. We had to buy a countertop microwave, but still no oven. Extended Warranty keeps opening and closing tickets, and then stopped communicating because about 4 weeks after we started the process, the warranty expired. Now they don't think they have an obligation to finish the repair even though it started weeks before expiration. We had to order our own part and will install it ourselves. Thank you YouTube. Remedy will be to file small claims lawsuit for the value of the part and cost of the warranty. I only hope Hamilton's makes right with future customers and refuses selling this shoddy warranty product.

We lucked into meeting Raj on the showroom floor at Ferguson's during a walk-in as we didn't…read morerealize this shop is more appointment driven. He turned out to be an incredible resource while we were planning our kitchen remodel and trying to land on what specific appliances we'd ultimately purchase. From the start, we really appreciated his no-pressure / consultative approach. He never tried to sell us on anything but he was always available when we had product questions and was quick to share his expert knowledge and advice. Whenever we approached him during our showroom visit, he was super responsive and always got us the answers we needed. Before Ferguson's, we stopped by a more conveniently located appliance store and had a pretty crap experience. The salesperson we approached was too busy surfing the internet at his desk to even get up and help us. He half-answered a couple of questions from his chair before we decided to leave. It wasn't the kind of service I was looking for when I'm trying to spend some $$. (Okay...rant over.) Back to Raj--he made what could have been a pretty stressful and expensive process feel easy like a Sunday morning. He took great care of us every step of the way and we ended up purchasing our entire kitchen appliance package from him: wall ovens, range hood, refrigerator, and dishwasher. Seriously, he made prying open my wallet seem a lot less painful. If you're shopping for appliances, I highly recommend calling Ferguson Home and **making an appointment with Raj**. He genuinely cares about his customers, knows his products inside and out, and makes the whole experience enjoyable instead of stressful. He will take care of you - his customer service is off the charts! Raj - BIG thanks again for an excellent sales experience!

From start to finish, our experience was excellent. Our sales rep, Helen M., guided us through the…read moreprocess with care and expertise. Marina F. ensured a smooth delivery and installation schedule, and Austin, Miguel, and Hunter handled the installation flawlessly. Each team member was professional, courteous, and respectful of our home. I highly recommend the Ferguson team members.

Just bought a gas range here, despite the name you don't have to be a contractor to shophere. They…read morehave a good sized showroom and the location is convenient. Thanks to Brendan for the excellent service and coordinating the delivery and installation. This will definitely be our first stop if we need appliances in future.

You DEFINITELY should get your major appliances here. Ask for Smiley who provides Nordstrom-level…read morecustomer service. I just finished my kitchen remodel and learned so much. Regarding buying appliances: don't just look for the store with the cheapest prices (they're basically all about the same anyway). You should think about: how will the store respond when you have a problem. I'm a self-confessed pain in the neck type of customer because I'm very indecisive and picky. I also had some snafus (all my fault--like ordering the wrong size hood and changing my mind about the custom oven I bought). Throughout all of this, Smiley was unfailingly kind and professional. He provided honest advice on the products and when things went sideways for me, he went out of his way to fix the problem and make sure I was happy and satisfied. I can't say enough great things about Eastbank Appliances and especially Smiley. Smiley is incredibly knowledgeable, honest, helpful and really understands what customer service means. Believe me: if you are buying appliances GO HERE AND ASK FOR SMILEY.

I would hire them again. Quick, knowledgeable and all around great to work with. They worked clean…read moreand fast.

I want to share my very unfortunate experience with Cain dba Integrity appliances. He showed up fix…read morea dark display on the front panel of my frig. His replacement parts did not work so he removed them & reinstalled my original parts. The frig worked & I paid him his service fee. I had a feeling this was temporary & he promised to come back with new circuit boards & fix the issue if the problem recurred within a week or 2. Very reasonable & I agreed. Well, the problem re-surfaced shortly & when I called him for follow up, he informs me that he will replace boards but charge me for them regardless of whether they work or not. This forces me to pay for a repair and hardware without any assurance of a repair. I have no problem paying for the boards if they fix the problem. This is not good business practice. To me, it's akin to taking in a car for service & being told, they would throw parts at it & the customer would pay for the parts regardless of whether it fixed the problem.

Carl diagnosed the likely issue and came out the same day to fix our dryer. Thank you!read more

Called in morning and he came out right away, fixed my dryer quickly and rate was very reasonable…read more I highly recommend.

Looking for a new piece of furniture for your home. Tired of getting stalked at the large chain…read morestores? Then visit Full House Furniture in Vancouver. i was looking for a smaller sofa after downsizing. They had every "style" on display and ounce selected, we simply picked the fabric and placed the order. No stalking salesman. Just extremely knowledgeable and helpful. Oh and the prices are competitive for the market. Do yourself a favor and stop by today! Tim

Bought a Flexsteel loveseat and ottoman instead of a loveseat chaise per their advice. Custom and…read moreexpensive. On delivery the ottoman was almost 2" shorter than the level of the loveseat cushions. Flexsteel would only increase the leg height of the ottoman (already legs higher than the loveseat) to remedy the situation even though it was an unacceptable solution. Beware when dealing with either company. They are not honest.