Needed stove repair. They responded immediately to my phone call, ordered the part, and came the…read morevery next day and completed the repair. Hoghly recommend. Would use them again.

We were so happy with the service we received from Mike, the owner at Appliance City. He explained…read moreall of our options from servicing the old one to buying one of the refurbished dryers he had in stock and really left the decision up to us, we felt no pressure. I learned a lot about the mechanics of dryers and what to look for. This was really helpful knowledge. We ended up buying a refurbished dryer from them instead of repairing the one we had and we're so happy with our decision. They delivered it to us, put the old one back together, and hauled it away. You cannot beat the price or buying from a local Portland small family business.

We needed a freezer on a budget! We were greeted by three felllows all very nice , friendly and…read morewelcoming!! Yes we left with a freezer in our truck!!! And a new appliance store to do all our appliance shopping at! We are very pleased with our purchase. Peace. Be with you all Sherri

Don't buy here. We remodeled our kitchen and bought…read moredishwasher, microwave, refrigerator, and gas range, washer and dryer. Within two years all appliances had problems. Our dishwasher caught fire, the microwave stopped functioning, and the refrigerator is now malfunctioning. The dryer broke, the washer broke. On top of that, they are rude people, as you can already tell from other reviews. Do yourself a favor and stay far away from this place.

I called to get my leaking washing machine fixed. Greg was able to get me scheduled within a couple…read moredays. He arrived on time, and diagnosed the problem. Parts were ordered and Greg showed up when they arrived as promised. The washing machine is now fixed, at a reasonable price, in a reasonable time frame. Highly recommend!

Greg repaired our 30 year old KitchenAid refrigerator when we thought it was dead and saved us from…read morethe cost of a new one when we thought it was dead. Professional ,courteous and reasonably price. I highly recommend their service. Jack Davis VancouverWa. 8-30-2024.

I was dreading shopping for a new dishwasher this morning. I got a referral from a friend about…read moreCarla. Let me tell you, I am so happy with the customer service I received. The parking was easy and I was out within a half hour. Carla was awesome and so friendly and knowledgeable, I had a great experience .

This post is warning people to NOT buy the extended warranty option. We have had great experiences…read morewith Hamilton's and its people. However, Hamilton's decided to partner with this company and therefore only gets 3 stars. (I was debating between 3 and 4). We bought a wall unit oven/microwave in 2021 that cost about $3k. The keypad went out. The error code is clear. The system notice tells you. We told the warranty people what the error code said. Extended warranty folks required I be home half a day. They arrive and tell me the oven needs a new keypad. Really?!?! Long story short, the oven is not repaired. It is now a full 2 months we have been without. We had to buy a countertop microwave, but still no oven. Extended Warranty keeps opening and closing tickets, and then stopped communicating because about 4 weeks after we started the process, the warranty expired. Now they don't think they have an obligation to finish the repair even though it started weeks before expiration. We had to order our own part and will install it ourselves. Thank you YouTube. Remedy will be to file small claims lawsuit for the value of the part and cost of the warranty. I only hope Hamilton's makes right with future customers and refuses selling this shoddy warranty product.

We lucked into meeting Raj on the showroom floor at Ferguson's during a walk-in as we didn't…read morerealize this shop is more appointment driven. He turned out to be an incredible resource while we were planning our kitchen remodel and trying to land on what specific appliances we'd ultimately purchase. From the start, we really appreciated his no-pressure / consultative approach. He never tried to sell us on anything but he was always available when we had product questions and was quick to share his expert knowledge and advice. Whenever we approached him during our showroom visit, he was super responsive and always got us the answers we needed. Before Ferguson's, we stopped by a more conveniently located appliance store and had a pretty crap experience. The salesperson we approached was too busy surfing the internet at his desk to even get up and help us. He half-answered a couple of questions from his chair before we decided to leave. It wasn't the kind of service I was looking for when I'm trying to spend some $$. (Okay...rant over.) Back to Raj--he made what could have been a pretty stressful and expensive process feel easy like a Sunday morning. He took great care of us every step of the way and we ended up purchasing our entire kitchen appliance package from him: wall ovens, range hood, refrigerator, and dishwasher. Seriously, he made prying open my wallet seem a lot less painful. If you're shopping for appliances, I highly recommend calling Ferguson Home and **making an appointment with Raj**. He genuinely cares about his customers, knows his products inside and out, and makes the whole experience enjoyable instead of stressful. He will take care of you - his customer service is off the charts! Raj - BIG thanks again for an excellent sales experience!

From start to finish, our experience was excellent. Our sales rep, Helen M., guided us through the…read moreprocess with care and expertise. Marina F. ensured a smooth delivery and installation schedule, and Austin, Miguel, and Hunter handled the installation flawlessly. Each team member was professional, courteous, and respectful of our home. I highly recommend the Ferguson team members.

Just bought a gas range here, despite the name you don't have to be a contractor to shophere. They…read morehave a good sized showroom and the location is convenient. Thanks to Brendan for the excellent service and coordinating the delivery and installation. This will definitely be our first stop if we need appliances in future.

You DEFINITELY should get your major appliances here. Ask for Smiley who provides Nordstrom-level…read morecustomer service. I just finished my kitchen remodel and learned so much. Regarding buying appliances: don't just look for the store with the cheapest prices (they're basically all about the same anyway). You should think about: how will the store respond when you have a problem. I'm a self-confessed pain in the neck type of customer because I'm very indecisive and picky. I also had some snafus (all my fault--like ordering the wrong size hood and changing my mind about the custom oven I bought). Throughout all of this, Smiley was unfailingly kind and professional. He provided honest advice on the products and when things went sideways for me, he went out of his way to fix the problem and make sure I was happy and satisfied. I can't say enough great things about Eastbank Appliances and especially Smiley. Smiley is incredibly knowledgeable, honest, helpful and really understands what customer service means. Believe me: if you are buying appliances GO HERE AND ASK FOR SMILEY.

I would hire them again. Quick, knowledgeable and all around great to work with. They worked clean…read moreand fast.

I want to share my very unfortunate experience with Cain dba Integrity appliances. He showed up fix…read morea dark display on the front panel of my frig. His replacement parts did not work so he removed them & reinstalled my original parts. The frig worked & I paid him his service fee. I had a feeling this was temporary & he promised to come back with new circuit boards & fix the issue if the problem recurred within a week or 2. Very reasonable & I agreed. Well, the problem re-surfaced shortly & when I called him for follow up, he informs me that he will replace boards but charge me for them regardless of whether they work or not. This forces me to pay for a repair and hardware without any assurance of a repair. I have no problem paying for the boards if they fix the problem. This is not good business practice. To me, it's akin to taking in a car for service & being told, they would throw parts at it & the customer would pay for the parts regardless of whether it fixed the problem.

Carl diagnosed the likely issue and came out the same day to fix our dryer. Thank you!read more

Called in morning and he came out right away, fixed my dryer quickly and rate was very reasonable…read more I highly recommend.