As a long-time customer of Appliance City, it's wonderful, after a decade of not needing an appliance or repair, to return in search of a washer and find that the selection and customer service as wonderful as I remember. By last count, I've purchased three washers, one dryer, and a vintage stove - all of which worked way past their warranty, two of which were repaired over-the 10+ years I used them. So do it yourself (and your wallet) a favor and shop here first. The staff is knowledgeable, thoughtful, and well informed; they'll work with you to make sure you're satisfied (Allyson is a gem). read more

Disrespectful employees to each other and their customers. Called looking for a part. Provided them with the part number that I needed. Got the part home and it was the wrong thing. Called to find out if I could return it since they sold me the wrong piece and was charged a restocking fee for their mistake. read more

Needed stove repair. They responded immediately to my phone call, ordered the part, and came the very next day and completed the repair. Hoghly recommend. Would use them again. read more

I've purchased several appliances from Appliance City. Nearly 10 years later they are all still serving me well.

We were so happy with the service we received from Mike, the owner at Appliance City. He explained all of our options from servicing the old one to buying one of the refurbished dryers he had in stock and really left the decision up to us, we felt no pressure. I learned a lot about the mechanics of dryers and what to look for. This was really helpful knowledge. We ended up buying a refurbished dryer from them instead of repairing the one we had and we're so happy with our decision. They delivered it to us, put the old one back together, and hauled it away. You cannot beat the price or buying from a local Portland small family business. read more

What an exceptional group of fellas! I'm so glad to find this gem. They were courteous, good humored, friendly and respectful. They offered a wide variety of electric ranges that my octogenarian mother was able to afford, delivered and removed her broken one with kindness and grace. Thank you all so much for your kindness and generosity in helping my mother! She's already used it and is happy with it! You guys are the best! read more

Recommended from a friend who bought a used washer and dryer from Appliance city. When my washing machine spin cycle stopped working, I went in to their store to see what was available for purchase. Talked with the guy and told him the issue with my washing machine and was pleasantly surprised that they were able to fix for a nominal amount. Appreciate their honesty and good service! read more

You know you're dealing with an honest business when instead of launching into a hard sell, they ask questions to see if maybe you can just get your existing appliance repaired. This is that kind of business. And the relationship doesn't end when you leave. If a problem arises, they step in with a solution. We love this company and can't praise them enough. read more

First, APPLIANCE CITY IS NOT CLOSED. THEY ARE STILL OPEN. Yelp is wrong. This is a review for their repair services. We called them on a broken dishwasher. Not only did the repair guy show on time and quickly figure out the problem, but he helped us assess that fixing the washer (as opposed to replacing it) was not cost-effective. So prompt and honest. read more

Our 16 year old whirlpool refrigerator ice maker stopped working. Ty from Appliance City replaced the motor and it's working great again. He went out of his way to make sure we were happy with the results, did a great job read more

Please utilize this Cully gem. We had a refrigerator/freezer emergency. We were scouring Craigslist and all of the other marketplaces and having a lot of trouble. We decided to go to this local place that we had driven past hundreds of times. We received a warm welcome from Mike Usselman who identified our needs in a minute then showed several good options. Super knowledgeable, easy to talk with and not intimidating or pushy, and was very generous when we were in a tight spot. We learned a lot. Despite it being near end of day his team was able to bring a fridge out and take ours away. So many thanks to Mike and the team, the fridge works better than our old one did and we are super happy with the experience. read more

Appliance city - New fridge - Appliances & Repair Near Me - Portland, Oregon

Was simple and easy fix. Called Friday and was there on Monday.. fixed and left with a small bill to boot... thank you for your kindness snd easy fix. My senior mom on hospice was delighted of it all read more

I LOVE THIS PLACE! I have been purchasing appliances here ever since I started my rental portfolio and have always been so pleased with the professionalism, the kindness and willingness to help me strap all the appliances into the back of my truck to take back to Hood River! They don't do service calls or delivery out in my area BUT have been so helpful in diagnosing any little issues that have ever come up. Highly recommend supporting this local, family owned business!! read more

our 15 year old then already used fridge died this morning and needed another one quick with family coming this weekend. Salesperson Cindy (I think) helped me find a great bargain and bigger size too. Just happened that their delivery guy was between deliveries and was at my house in 15 min and swapped the old with the new in no time and made friends with my dogs and cat as well while answering my 5 year old grandson with all his questions too. wonderful deal, friendly service, great deals. Can't say Thank you enough. Dan Jones, Montevilla neighborhood read more

So far so good on a refurbished washer and dryer. The guy who assisted in the sale was nice. And Steve who delivered the goods when promised was way cool and very knowledgeable. Looks like they've earned their high accolade following. read more

I called yesterday morning in a dilemma, needing a refrigerator for a rental. After being transferred to the office, I spoke with Allison. I gave her all the details, including the amount I wanted to spend. Her reassuring tone, a few details, expedited my visit. Once I arrived, an employee walked with me to Allison's office. In-person she was even more genuine (if that's possible). We walked around the warehouse as she pointed out the units that would work for the space it was going in and my budget. All this and phenomenal customer service. What more could I ask for? Thank you Allison at Appliance City for being professional in every sense of the word. Great service and great prices! read more

I have been going here for years. I have bought a stove, refrigerator, and today a dyer. In the past my oven stopped working and they told me, without seeing the oven. that it was the heating element. They sold me the part and when I got home, the technician helped me install it over the phone, while I was sending him pictures of the steps I was taking! They could have sold me a new oven. My dryer wasn't working, and I went in and explained what was going on and the tech told me what it was, sold me the part, and I fixed the dryer in about 30 minutes myself. They could have sold me a new dryer. That was about 5 years ago, and I bought that dryer new in 2004. But it finally stopped working, the bearings went out, more work than I could handle. So, I went and bought a new/used dryer today for $225, which included delivery and pick up of my old one. It was delivered in 20 minutes. But I do live close by. They also gave me a deal on the delivery fee. Thanks Mike. These folk are such good people and down to earth. They are more than accommodating, honest, and willing to work with you at any step of the way, whether you want to fix it yourself or purchase something new. They treat me like family. Recommendation, 1 out 10, 100 plus. read more

I called to set up an appointment to fix my washing machine. The person I spoke to confirmed a date and time with me and everything seemed normal. I get a call the day of my appointment saying that my appointment was not set nor was a technician assigned and we would have to reschedule for next week. I was confused why this happened and explained to him how my previous conversation went and he was in disbelief and thought I was lying. He then proceeded to tell me that he didn't want my business and then rudely hung up on me. "how do you like them apples" - Asshole Technician I hope people avoid this place like coronavirus. read more

Horrible customer Service. Aly specifically is very rude, needs a new job. 3 broken fridges have been delivered to my house, 3 days of wasted time off work and ruined food. after repeatedly asking them to confirm the fridges work before they drop them off, they could care less and even ignore your calls and laugh at your trouble. All you get is rude responses and more broken products. ---Stay far away from them unless you want old machines that they outsource bad repairs on. Its not worth any sort of deal you get from them, stay away. read more

I have used this company multiple times for buying used appliances and getting consultation if the appliance is worth fixing and just looking at good used appliances. They have always been informative, reasonable, and trustworthy. Their staff has been professional and knowledgable. I refer them a lot. read more

Contacted Appliance City and spoke with Allison regarding a Frigidaire refrigerator looked at since it was making a loud buzzing sound. She advised it might be Monday since it was late Friday morning already, but she would speak with the repairman. The repairman Ty called back and said he could be out in only a few hours, and was there right when he said he would be and fixed the issue quickly and competently. Great service by all involved and the price was very reasonable for such great service. Highly recommend Appliance City! read more

Tech stood at the front door, unmasked. When I asked him to use one he said "Oh I have a face shield". I told him they were essentially worthless in this case and to put a mask on. He then argued, as he looked at our dishwasher, about the need for masking. On and on. He told me we needed a new pump, etc., in excess of $250. I called the owner who just talked circles. He "understood" when I said I was going to go with another company (I hadn't paid him anything yet). Had Spencer's come out and took care of the problem for $90. Respectful tech, knew what he was doing, and he even had the same name as our dog. Difference of night and day. read more

This has been my go-to place for my rental apartments, for several years now. I've always had wonderful customer service and quick delivery. (One time a few years ago, I ordered the wrong size fridge for the space and they fixed my error quickly so that my tenant didn't have to go without a fridge.) I will definitely keep being a return customer. read more

I went here looking for a deep freezer. They had one! I spoke to the owner and he was friendly. Gave me a good deal on delivery and had my freezer delivered in an hour! I definitely recommend this place. read more

My 15-year old upright freezer decided to die on a nice warm Saturday. Called the appliance place in my neighborhood - closed on weekends. Called the fancy place in the next neighborhood over, nothing in stock less than $1000. Eeek! Called Appliance City and a REAL PERSON picked up the phone, confirmed immediately with me that the $325 freezer I saw on their website was still available, and had delivery people over within hours, before any food even had time to defrost. They also took away the old broken freezer in the delivery fee. Thanks so much! read more

Appliance City is now my go to for all my appliance needs. I initially went there for a dishwasher for a rental unit. I was pretty surprised how reasonable their prices were so I had some doubts, but I was assured by a friend that they're pretty reputable. The dishwasher did end up having some issues as the warranty period was coming to an end. I told my tenants to reach out to them directly to schedule a repair while it is under the warranty period. Well as it goes, they didn't, so I went back to Appliance City a few months later fully expecting to buy another dishwasher. When I was talking to the sales rep he told me that they'd honor the warranty even though the time had passed. Sure enough they came out, attempted to repair it, and when they couldn't, they replaced it. I was so blown away by their service that I have since purchased a washing machine and a dishwasher for myself from them. Don't be fooled by the looks of their "warehouse." There are items there for every price range. From something modest for a rental to very high end items for a modern home. Also they have a lot of stuff tucked away in corners that aren't easily visible so make sure to ask for help read more

Buying used appliances can be SUCH a gamble. I was so nervous about picking the wrong washer/dryer that I went MONTHS without one because I was too worried about making the wrong decision. Finally, I settled on a pair of front loaders from Appliance City, and when they brought them my worst fear was realized- I chose wrong. The washer didn't work! Thankfully all of the staff at appliance city were wonderful, and when the tech couldn't fix it at my house they offered me a loaner to use, and ultimately replaced the washer with a similar model in a different brand. Trust me! And trust them- Appliance City WILL take care of you. read more

These guys are the best, I'll never buy appliances anywhere else! Great people, great refurbished appliances! And great to support a local business! And extra thanks to Bryce and Jordan for the muscle and care in getting our fridge in! read more

Appliance city - Refrigerator movers - Appliances & Repair Near Me - Portland, Oregon

These guys are great. Our fridge was on the fritz, and they had it back up and running in 30 minutes for the cost of a service call. The tech who came out was knowledgable and friendly. I will absolutely use them again. read more

Appliance City is the best. Honest, friendly, competent, and happy to help. I purchased a refurbished range, and they were able to deliver it to my wonky, second-story apartment within two days. They even haul away the old one. No banging into walls or scraping hardwood floors, these guys were consummate professionals. Also, if you're into vintage appliances, this is your spot. Not only do they have a great selection of refurbished old appliances, they also do repairs. So before you think about getting rid of that stylish old stove with a dead burner, call Appliance City. read more

If you're looking for a used or vintage appliance with a pedigree, look no further. Appliance City is an excellent place to find a stove or refrigerator with the perfect character and history for your home. Owner Mike Usselman went way out of his way to ensure that the 1948 Coldspot we bought from him (and whom we named "Chester") would serve us well for many years to come. Chester was in immaculate condition, with every shelf and crisper drawer still in place, including the original meat keeper. However, it turned out he needed a new compressor, not an easy item to find for such a vintage chap. Fortunately Roland, The Fridge Wizard, was able to locate and install the perfect compressor, which took him several days to accomplish. We're so grateful to Roland as well as Mike for having Roland on his team. Chester now runs like a champ and we're delighted to have him as a part of our growing vintage appliance family. Thank you, Roland, for your knowledge and expertise. We're delighted with our new/old boy! read more

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This is hands down the best place in the city for repair or replacement of your appliances. They are great communicators, efficient and know their business! read more

I have bought from Appliance city a few times in the past and was well satisfied. I often recommended them. Now I have cause to review my recommendation. I bought a used stackable washer and dryer from them less than 30 days ago. Now I find that it was a nest of toilet flies or drain . These are nearly impossible to kill off and spread rapidly. Even to drinking water. I contacted Appliance City and tried to ask what they would suggest I use to rid myself of these bugs. The answer man called me a liar and said he's not an exterminator, he never sold me no infested washer and dryer. Enough buyer beware I'm old enough to know not all business' stand honest. All I asked for was an answer to what would clean them. Being in the business it is reasonable to figure that he encountered this before. These bugs could kill children if they drink contaminated water. read more

This company is nice up front, they forget about things like replacing the faulty drawers in your fridge after you pay them....would never every use again just based on there communication. read more

Appliance city - Appliances & Repair Near Me - Portland, Oregon

These guys are AMAZING. Always super friendly and knowledgeable. The customer service is impeccable. I came to them when I needed to prepare my first thanksgiving and my oven died the day before. They delivered a beautifully restored turquoise oven and they happened to have a matching fridge ON thanksgiving day. So impressed!!! This was ten years ago. Five years before that they had repaired a dryer on site. Fair priced and fast. I WILL ALWAYS RECOMMEND APPLIANCE CITY. read more

They are def not closed. Great same day service and parts repair for my GE fridge. Highly recommend.

Thanks for coming out on a holiday! My fridge was dying and I thought for sure I was looking at getting a new one as mine is 20 years old. Tech came in with the part in hand for what he thought might be the problem: dead heat element for self defrosting. Sure enough that was the problem. Issue was resolved and fixed in an hour (lots of ice build up to deal with!) and I couldn't be happier with the result. Tech is super knowledgable, very professional, great to chat with, honest, and kind. Thanks again. Highly recommend. read more

Business owner Mike and employees have integrity and great customer service. Our fridge/freezer stopped holding temperature so we needed a fridge fast. They showed us some units they could get to us quick that were budget friendly. When I mentioned haul away on our current fridge the owner Mike recommended we troubleshoot our unit and if that didn't work then recommended to have his tech look at it before purchasing a new one. It ended up being something we could troubleshoot. He could have sold us a fridge rather than listen to us and diagnose in the fixable issue. He was honest and helpful. When we are ready to replace any appliances we plan to start here. I am so impressed with them! read more

Jim was great, nice guy and friendly. When I called to ask if he had a washer dryer he told me over the phone exactly what He had and when I got there it was in great condition and clean. He delivered it exactly when he said he would and for a reasonable fee. He also gives a fair parts and labor warranty. I recommend him and his business if you're looking for used appliances, especially with the cost of new ones today! read more

So grateful to this business!! I was in such a pickle, Cindy & delivery team really went above and beyond helping me get a working refrigerator quickly. Hugely recommend this company for safe, honest help!!! Thank you all! read more