I took the shuttle on July 21, 2026 from Rochester to MSP. My driver was Michael. Michael was…read moregreat. He was patient, polite, kind, on-time, and professional. I can't ask for more than that. But what impressed me the most was how he handled one customer in particular. This person, first of all, apologized to the rest of us for holding up the trip because she was late and there were a lot of last minute things she needed to take care of with Michael. She also told us that she is moving to another state. She had another friend with her that drove her to the pick-up spot, and she looked noticeably distraught. In fact, they both did, which apparently was because they were saying goodbye to each other. We were ready to leave, but Michael paused and turned to this person and asked if she would like to say goodbye to her friend one more time. She asked Michael if that would be ok, and he replied yes, that we have some time in the schedule. She took the opportunity, and got off the shuttle, and she and her friend immediately hugged and sobbed loudly on each other's shoulders. Upon seeing this, I heard one of the customers in the back say, "now they're going to make me cry." Honestly, I was tearing up too when I saw this sensitive moment. After a few minutes, we finally left. The drive itself went well with no problems. I was the last to be dropped off, and I told Michael that what he did was a very nice thing. He humbly shrugged it off, seeing it simply as an opportunity to help someone out. Kudos to you Michael. We need more people like you in this world.

I booked a ride for my husband from RST to MSP. My husband was so impressed with the kindness of…read morethe driver, Michael, he told me to make sure to give a recommendation for this company. I also met the driver Michael when he picked up my husband, he was very kind and courteous, that's why I was not surprised when my husband told me that one of the passengers was leaving the state and her friend was crying while waving goodbye to her. Michael told the passenger he has time to wait and asked the passenger if she wanted to say goodbye to her friend again. All the other passengers were watching from inside the van and saying the scene was so touching that makes them all want to cry too! You don't see this kind of kindness everyday and when that happens, it's a blessing!

Literally the best of the best. Safe and reliable transportation has been mainstreamed so much that…read moreyou never know what you're going to get. With Mr. Nice Guy's you will always have a great experience. David is the ultimate professional. He's on time, courteous and a nice guy! It's not just the name of the business. The prices are reasonable and communication is constant & clear. I may just use Mr. Nice Guy's instead of the ride share services - especially when it really matters (i.e. nice event, long distance, airport, etc.). You should too!

David is great to work with! Very responsive and arrives early. We had a early flight and had…read morerequested a 4:50am pickup time. David confirmed my request and quote for the trip. A few days prior to our trip, I realized our flight time was earlier, reached out to David to see if original pick up time would be okay and with his expertise, he recommend we leave a little earlier, which was much appreciated and he was able to quickly confirm change in pick up time. Day of, bright and early David was there just before our pick up time at 4:30am. He was personable, respectful and positive so early in the morning! Great conversation on the way there, spacious and super clean vehicle with plenty of room for just us two, but we know we can fit our family of six and luggage in his car for future trips. Highly recommend using Mr. nice guy for all your transportation needs

Taxi was on time courteous and pleasant to talk to. The driver took me to the destination without…read moreissue and then return me to where I started. All for a very reasonable rate. The taxi could have been a little cleaner. But for $8 you're not getting a Rolls-Royce. Very satisfied

Worse service ever. I had my 16 year old son waiting for 45 minutes for a ride home from work…read morebecause they picked up the wrong person! when I called 2 hours in advance for said pick up. When I called to complain they said too bad?! What kind of business operates this way? To say the least I should have been offered a discount, instead I was laughed at and told have a nice night. #worsecustomerserviceever.

I am a busy mom of 7 who has been looking forward to traveling alone for the first time in 23…read moreyears. I reserved a Land to Air shuttle ticket for Wednesday, 3/19, around 8 AM. Bad weather is moving in tomorrow (I get it) and I received a phone call today that all shuttles are cancelled for tomorrow. I was told that I'll have an account opened in my name and credit will be issued. I disagreed that was a good idea and was told my request would be "passed to corporate." The only credit I can give the company is that "corporate" called me and stated that my credit can be used for 12 months from today. I stated that I disagreed with this policy and do not plan to use this credit. I don't understand how they can justify this. Drivers won't be clocking in tomorrow, no gas is being used on these shuttles, and I'm not just scrambling to change my travel plans, I'm baffled that a small business in the Midwest would think non-refundable is the way to go when THEY decide to cancel the shuttle. Read the other reviews below because I'm not the only person who's been in this position. I'm not planning to travel again on Land to Air again and they can keep the "credit" on my account. I've had my money's worth sharing my experience honestly. Get a friend to drive you to the airport instead!

On time and reliable. Clean vehicles. Great way to get to the airport. Friendly and helpful staff.read more

We just had a great experience with Yellow Cab and their driver Jonathon. They were very easy to…read morecall and Jonathon was immediately there. He got us safely to our hotel on snow packed roads and we loved the yellow cab! We will call again when we're back in town!

I have used Yellow Cab before with good results, this time however I was told there was a half hour…read morewait for pick up....an hour later I'm told it's another 20 minutes and I'm still waiting....

We used the shuttle for a 40th Birthday Bus. Price was very reasonable, and everyone had a…read morewonderful time!! Cal ensured we had everything we needed and was timely and willing to go the extra mile! I highly suggest using Raise Your Spirits Shuttle for your travel needs. It was extremely safe and professional :-)

We had a wonderful, safe trip with friends on the shuttle. He made us feel safe and welcome. We…read morewould use the shuttle again.

MN Black Car Service brought my family from Wisconsin to a funeral in Minnesota and back. The…read moredriver helped us pack our wheelchair and other things in the back. He is a very nice man, helping my dear frail relative in and out of the vehicle. The drive was smooth and comfortable. I hope to use MN Black Car any time we need car service. Thank you!

We used MN Black Car to help transport my parents and a few family members to and from a wedding…read morerecently. The feedback from them was that they were very impressed with the services all around. The vehicle was very nice, the driver was prompt, courteous and their communication was great! I will definitely recommend and use them again.

Groome transportation is incredibly reliable, sticks to the timetable, and offers a number of…read morepickup and drop off locations. Most importantly, customer service is amazing about rebooking when travel gets disrupted. The drivers are friendly, the vehicles are clean and as comfortable as you can hope for from a shuttle, and all in all it is a good value. I still prefer to fly out of RST whenever I can, but it's great to have Groome as backup.

Would give them 0 stars Horrible service.i was here at 3 45…read morefor a 4 pm bus And yet still the bus left And they acted awfully The assistant general.manager should be fired

Really they are a very nice taxi service. They are safe, polite and kind…read more Charge is moderate and not too high. I have used them twice now, and they do a great job.

We were working a job site in Albert Lea and were in a bind because one of our workers needed to go…read moreto the airport. We called Lea Taxi and they immediately picked up the phone and I told them where we were going and from where and they said they would be there in 15-20 minutes. The driver was right on time and the cab was clean. The driver drove safely and was respectful. Would definitely use again.