Very helpful, good service. Look the wood floor and back splash tile we chose. Installation was…read moreprofessional and looks great. Very happy. Will use Abbey Carpet & Floor again, plus recommend them to others. Jeff S. Rogers, AR

My experience with Abbey Carpet started out well, but an error was made in measuring and resulted…read morein a carpet too small for the room. And yes, I did pay up front! I was told that it would be "made right" and I could go ahead and put furniture in the room and they would take it out and put it all back when the new carpet got in. In the meantime, I decided not to put the furniture in, to save them the hassle of taking it out and putting it back in again. I put the mattress and box springs on the floor and have slept that way ever since. I was expecting a resolution within a few days to a week... it has been almost 3 months! It is obvious after I call at least once a week, get nothing but promises of "we'll make it right", no follow up communication, and now my calls are not even being answered, that they do not intend to "make it right". I was expecting so much more due to the referrals I got to this business. I am extremely concerned that they would treat a senior citizen or anyone in this manner. It appears if everything goes well it is good, but if there is any glitch, it is awful! Sadly, my experience has been the latter!

Very sub par experience from their sales person to the installers. Told me there was a rebate I'd…read moreget back and I've been waiting since October. I've reached out several times and still no actual answer or help. Would not recommend to anyone

From the owner: Gary's Floor & Home is your number one choice for the best carpet and floors, dedicated to bringing…read morequality, unparalleled customer service at 5 locations across Northwest Arkansas. Now offering next-day installation on any in-stock flooring!

In response to the business reply: The project was completed…read more4 years. Two years after completion, Webb was contacted as concerns began coming up. We were told by Jeremy it would be fine. We were not given different options for install and we don't have plywood subflooring anywhere in our house. We're on a concrete slab. The flooring was floated over our old laminate, which was on the concrete slab with a vapor barrier. There was a dip between the dining room and kitchen they didn't realize needed leveled until they began removing flooring. Pic included. Jeremy was not present and the workers had to leave to get concrete so they could at least finish. My child's toy was the equivalent to a baby walker. If that voids a warranty then that needs to be mentioned at the time of purchase. No parent would purchase flooring like that. As for not being heard, of course I wasn't. The entire conversation consisted of being yelled at and spoken through. As for the crew, I called Carrie the same day and had to let her know I was uncomfortable in my home. When you spoke to my husband, you brought up them trashing my driveway and how I complained about it. You said the crew apologized. I sent texts and videos of all of the dust in the house, and how they used my dining table as a work bench. It's unfortunate. We also consider the matter resolved and will be using a different company for the repairs. Our project was rushed on Saturday after we said we could do it another day, and already being postponed. We opted to go ahead with the Saturday to accommodate Webbs busy schedule. Workers arrived angry, rushed the job, and trashed my driveway. DO NOT USE THEM. I was told my babies ride on toy voided my warranty. They used power tools in the house, dust was so bad I had to hire a cleaning company and have HVAC come out to inspect our AC system. After calling twice about my concerns with the floors bending, coming apart and breaking, I was told by Jeremy it was us "choosing a cheaper option" that caused it. We were not given any other options, and when I tried to speak up and defend that, I was yelled at, talked over and hung up on. He flat refused to hear anything. When I asked for proof that I opted out of other options, the yelling just continued. The "foreman" of the crew yelled at me in my home because he was mad about not being told about the need for leveling, and now he'd have to go get concrete. I contacted Carrie the same day this was happening and had to let her know what was going on, because at that point I was uncomfortable in my own house. (Luckily I still have all the texts and pictures.) From the bottom of my heart, spend your hard earned money on a business that deserves it. Any concerns you have will NOT be handled. And if you do happen to use them, get every single thing in writing and save EVERYTHING.

Webb Floors replaced the hardwood in all the rooms in our previous home. We're looking to doing the…read moresame in our current home and will only deal the Webb. Nice nice people, who take pride in their work at a fair price all around.

Extremely professional sales and installation crews. The entire process was a breeze. Will be…read morerecommending to others for precision and timely execution

From the owner: Flooring & Tile World is a retail flooring showroom with lots of "in stock" inventory. We provide…read morecommercial and retail services including professional tile removal.

Family owned business here they are the go to place for all flooring. I've shopped here a few times…read morefor tile floors and they never disappoint. Great associates working here they will work with you. They sell everything you need to lay any kind of flooring.

I came to this store due to the fact that the selection was good. I made a special order for…read morecarpet. I scheduled the install 3 weeks out. I rearranged my schedule to be off work and even removed all of the furniture from my room. The installer never called to tell me that I was taken off for the day due to his schedule. I had to call the store to find out that he was not coming. I felt that I was not an important customer. I live in Grove, OK. I had to pay a deposit in advance to order the carpet. Maybe you should be told that you are not a priority if you live out of town before you spend money. I am not happy with this store. I got no apology, just was told there was nothing that could be done but wait my turn whenever that would be. Maybe this will help someone else who wants to deal with these people.