Abbey Carpet & Floor was a pleasure to work with. They refinished my wood floor, carpeted one room and put LVT in another room. I can't say enough good things about working with Katie. She is a good communicator and they were always on time for the work we had done. All of the employees that I came in contact with were fabulous and best of all the work done turned out beautifully. Ilene read more

I had some issues with a Coretec luxury vinyl plank floor that was installed about 3 years ago when Abbey had a different owner. After contacting Abbey, the new owner agreed to replace the entire floor. Coretec provided the material and I believe Abbey absorbed the cost of labor. They were wonderful to work with, I have no complaints whatsoever. I would highly recommend. read more

We enclosed our screened in porch and turned it into a 15x15 four season room. I had originally wanted luxury linoleum because of it is environmentally friendly, natural, and lasts like forever. But as soon as I saw the Karndean natural koa luxury vinyl planks, I knew that was exactly the right floor for our new addition. All it took was literally maybe 3 phone calls to have the area measured, schedule installation and take care of remote payment, then installation, and boom! Done. Everyone from the sales folks, to the installer was so efficient and friendly and helpful. And the floor!! Wow!! Gorgeous!! We will definitely use Abbey again when we get to the remodeling of the rest of the house. They are absolutely awesome!! Thank you, Abbey!! read more

Abbey Carpet & Floor - Our new floor in natural light. (Karndean Korloc in Natural Koa) - Flooring Near Me - Framingham, Massachusetts

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After going to Home Depot and waiting in line for anyone to even notice us much less help we muddled around and then figured we'd try some other places. We stopped by one place but they were closing. After reaching out for some reviews (ServiceMagic) I was called by Craig and Ken. They are very pleasant, informative, and not pushy. Craig set up an appointment to come to our house and do measurements with out any obligation. He was willing to work around our busy schedules and meet us after hours. Showing us a variety and staying in line with our budget we were able to bring out a few samples so we could check them out at night and in the light. He did some pricing checks for us and got back to us promptly. We needed to bring the samples back and talk about our order and both he and Ken made it easy. Having the personal help is a huge help. Answering our questions, guiding us to make the right selection based on our everyday lifestyle was "priceless". Their website is very helpful because you can experiment with the rooms by selecting flooring and colors and then change the rooms, wall color and set up. Although you won't ever get an exact match to pick from it really makes it much easier to see it come together. Having a 3"x3" sample doesn't help me but the website did. Selecting from gray to brown to blue to green helped me to narrow down what I really wanted. Ordering and scheduling seems to be going well so far. We have an install date and I will take pics and post an update. Thumbs up. read more

I would really advise anyone to reconsider using Abby Carpet & Flooring for their home or property. The damages done by unskilled workers doesn't even do justice to how Craig treated us racially and unprofessionally. His lack of care to what happened is mind boggling. We also had an argument because his workers refused to wear masks while in our home. We are in a pandemic! Please spare yourself time, money, and future damages and go with another business. read more

Craig is very conscientious and a pleasure to deal with. He is quite honest and has the customers best interest in mind. read more

Wonderful experience from start to finish. The men installing the floors were neat, careful and very hardworking. Love our new floors. Thanks Abbey Carpet and Floor. read more

We recently had water damage due to a broken pipe & had to replace flooring. We had read reviews of Abbey Carpet & decided to go to them for our new floors. The manager Craig was very helpful in helping us select our flooring & answered all our questions. The process from measuring to ordering & installing went very smoothly & was completed within a few weeks. The installer did an excellent job & made sure the room was clean & ready to go. We were very pleased with Abbey Carpet & will definitely go to them again. Thank you! read more

My wife and I did a major renovation and on our condo. We wanted to put in hard wood floors throughout. We put what we thought was hardwood on the first floor years ago but never looked right and frankly looked cheap. We later found out we had payed for hardwood but got laminate. The lesson was "buy cheap,buy twice". We looked at floors at Lowes and Home Depot but we weren't pleased with the quality. I looked into other stores but in the end the answer was right down the road from my us! All they do is flooring and have been doing for years and with good reasons! Now you may pay a little more using Abbey but you get what you pay for! Abbey has a wide range of quality samples to look through which is good since my wife ain't easy to please which can cause me terrible headaches. The owner came to our home to take measurements and give as a quote. The quote was higher than I hoped but given their reputation and quality of their work I didn't hesitate hiring them. They have two guys who have been installing wood floors for years and it shows! They were fast but were first rate craftsmen. They took up all the carpeting on the second floor and had the new floor down in two days. On the second floor there was more work as they had to get tile up in our kitchen, not easy work! It took them another two days to days to tear up the ugly laminate and demo the tile. The floors they installed are amazing! The guys who installed it did a beautiful job of putting down the floors with very tight edges and corners. Against the wall I had them install quarter round rather than rip off the base board. If they take off the base board and ruin it I would have to fix or replacement myself. Quarter round solved the problem. My hard-to-please wife was thrilled with the floors, thank God! Our home looks brand new and 1,000% better with new floors, some interior construction, painting every room and new window treatments! The floors made our renovation a huge success and increased the value of our home! If your looking for new flooring visit Abbey Carpet. You'll pay a little more but the quality you'll get will more than make up for it! read more

I had an excellent experience with Abbey Carpet & Floor in Ashland. Owner Craig Bogardus took a lot of time to work with me and pick out carpet for a post & beam home. He was knowledgeable and professional. The installation was very smooth. On time and looks FANTASTIC. It's been three months since stair way carpet runners and area rugs were installed and they continue to look perfect. I'll be returning to them again this month for advice as well as purchase and installation of new flooring in our finished lower level which has just been flooded after the ice dams and storms this season. I know Craig will steer me in the right direction so that we get the right flooring down there. read more

Excellent customer service and Installation. Very accommodating and professional. Carpets look terrific.

The crew have just left our home after installing hardwood floors in our kitchen and living room. We actually don't want to replace any of the furniture or appliances covering up the floors as they are so beautiful. The installers worked fast and efficiently and most importantly, they were so clean. They covered all surfaces so that the dust involved in ripping up my tile was minimalized. At the end of each work day, they took out all their trash and cleaned up beautifully. They arrived when they said they would. The staff at Abbey are really great, calling to check as the job progressed to make sure we were happy. Will definitely be calling them again in the future to tackle the second floor of our home. read more

Terrific customer service. I selected a carpet which Abbey Carpet & Floor in Ashland ordered and installed beautifully. The problem was I HATED it. Amazingly, Craig Bogardus was willing to let me select another carpet, which he ordered and installed for me at no additional charge! The first carpeting was removed at no charge to me. The new carpeting looks fabulous and I am very happy with it. Craig went above and beyond to make me a happy customer. I cannot recommend him and Abbey highly enough! read more