My septic system tank needed to be emptied per the 5 year plan, and I just so happened to have a…read morepotential issue with the septic pumps not working. J&G responded quickly to my call and helped resolve the potential pump issue - it was not an issue - and that saved me significant cost. The pumping of the tank was performed as expected and without issue. The communication by J&G was excellent and very professional. HIGHLY RECOMMENDED!

Septic tank pump out - Scheduling of the service upon receipt of the County notice was easy and…read morepromptly set up. The J&G Septic Service team arrived early to prepare the site, The trucks and equipment were clean (i.e. professional appearance, well-maintained) and quiet (i.e., pump was essentially silent). Pricing is competitive and appropriate to the service provided.

We used Advantage for decades for pump out service to our residential septic system. When we needed…read morean inspection for real estate property transfer, we selected them for that as well. We had old plans for the location of the distribution box and drain field lines. Using their equipment they were able to sound it out and located the box about 25' from where the plan said it was supposed to be. Unfortunately, when it was dung up for inspection, we saw a failing distribution box (43 years old) that had sunk on one side and begun to degrade. Under a tight time line, Mike and his team were able to replace it and the manifold lines to the drain field. Quality of their installation work was excellent. Prices were fair and they did a great job dressing the lawn with grass seed and straw after leveling it out. My only suggestion for improvement is how they manage their phones. It is rare to ever speak directly with someone when you call. The online scheduling tools also have a bit of a lag in responsiveness. I know their work is worth the inconvenience of having to wait for your calls or online submission to be responded to 24 hours or more later but I would hope this is something they might give more attention to as new customers may be turned off by what they might perceive as a lack of timely response. Over all, I was really pleased to have these folks come through for me when we were under a tight timeline to close on our sale and they ensured our buyers will have an excellent, reliable system for many, many years.

Excellent folks. Reasonable pricing. They clean up when they are done. I have used them in the…read morepast and will use them again in the future.

We had a sewer backup into our house from the septic tank. I called several companies, and Rick…read morefrom A&A Septic Repair was by far the most responsive and knowledgeable. He stopped by the same day, was transparent about how to analyze and determine the cause of the backup. At the end of the day, his guesses and assumptions were accurate, and he even gave us multiple pieces of advice on how to avoid this problem from happening again in the future, probably saving us hundreds if not thousands of dollars. As a professional builder myself, I have worked with hundreds of contractors and subcontractors, and I can say without a doubt that Rick and his son Jesse are the team you want to call to solve your septic problems. They are honest, reliable, reasonably priced, and professional in both work and manners. Thank you, guys, for saving the day! I will not hesitate to recommend you to any of my clients who need septic services

We used A&A Septic for an in depth septic inspection for a new home. The owner Rick is open and…read moreknowledgeable. He shared details of the system and how to keep a healthy bacteria present. He gave an affordable range pricing and is a good value for the service. He does not have a camera system but has access if it is needed.

They can answer the questions and provide the quotes that they are asked to provide. Why give me a…read morequote for a setup that I just told them I don't have!?!

Fast service, friendly, and reasonably priced for routine residential septic pumping.read more

I couldn't respond to Mikes response below, but here are the facts…read more They came and took the first sample and it failed. They took a second sample FROM THE SAME LOCATION and it passed? Explain that? We had a new company come in and take another sample from the proper space, an inside bathroom, and it passed. Interesting, isn't it?

I called today to arrange service on our filter and field. Mike was pleasant, patient (when my…read moredogs barked at the UPS delivery), and most efficient. It is nice to work with a company that appreciates our business.

I called expecting the original owners but was surprised to learn they sold the business. Unsure if…read moreI wanted to trust the new owners I decided to give them a try for just a routine pump out. He arrived alone, on time and did a thorough job. Didn't leave a mess either. Note This company charges a debit or credit card use fee of 3%.

Rick Aits was fantastic to deal with and did a great job. Another septic company was originally…read morecontracted to do a repair and left in the idle of the project and never returned my calls or emails. Rick came out, showed me faulty work, and made the necessary repairs in less than a week at a fair price. He was easy to deal with and extremely communicative. He texted me the date before each visit to let me know when he was coming, explained everything, and even printed out country records for me of my system. I wouldn't use another company even if they were half the price.

When I had a broken line from my house to the septic field, Five Star came out and provided prompt…read moreand excellent service. Importantly, communications with the office were quite good. Although the job was more complicated that it initially appeared (required work on two consecutive days), the guys they sent to fix it were highly skilled and hard working. I would recommend Five Star, without hesitation, to anyone needing work on their septic system.

Five star always responsive when I call. The guys they send very professional and timely. Have used…read morethem for 8 years and 100 percent satisfied

ABSOLUTELY DO NOT HIRE this company unless you like to be bait and switched, overpay, and be…read moretreated poorly and disrespected. I won't go into the long story because you won't read it, but I was basically bait and switched. After calling him out he got nasty with me and treated me poorly over emails and over the phone. I complained to the owner of the company- who also owns A&M Septic- and she tolerates customers being spoken to nasty and disrespectfully and also makes false promises to fix mistakes. Do not hire AITS or A&M SEPTIC - you want to go with Butler and Eicher as they are respectful, pricing is upfront, and overall professional.

This lady is a crook! Worked there a year.. tanks on trucks are about 3k gallon. She asked drivers…read moreto get 4 on, Prince William takes are mostly 1200- 2000 gallon. She makes driver get 3 on.. before dump.. dump fees are high, but not customer problem. Therefore your tank does not get pumped!!! If you don't get 3 on.. she screams at driver..she treats employees like trash.. I was hurt, and robbed of insurance and vacation. Septic work is very hard work, she has never left office. Company given to her, so she doesn't care. One employee gave her all for many years only to be kicked to the curb, Because she was not needed anymore owner got herself a new girlfriend. Trust me, call another company.. her brother has better rep then she, And she suing him.her brother is ricky.. 2 d ifferant companys.. he's good, beware of her... lies, and is a crook.. I was hurt on job.. she not one time ever called to see how I was.. but cancelled my insurance and complained she had to file a claim.. pays herself over 100,000k per year, and refused to pay my vacation.only cares about her, and girlfriend who works at Prince William schools and smokes tons of weed among other things. I admit I'm venting. But not telling any lies.

We had amazing service from Hayden. They were able to come out and pump our tank within hours of…read moreour call. Our service person was so kind and explained the state of our system and gave us a new recommended maintenance schedule.

I called with an unknown issue with a septic alarm. I contacted Hayden's via Yelp, they responded,…read moreand in less than three hours the issue was diagnosed, discussed, options were given, and everything was resolved in less than three hours! From my initial call! three hours. they fixed it right then and there. No need for repeat visits or delays, they had everything they needed already with them. Granted it was just replacement floats, and re installation labor, but they didn't try and sell me all new everything. Honest, kind, and professional. Try and find that around here these days! Like I said, A Billion Star review.

A&M is simply the best! I have used them several times over the last few years and they always go…read moreabove and beyond to ensure their clients are taken care of. Mike & Sharon are reliable, fair, and great communicators which makes working with them a breeze. For any and all septic needs - I highly recommend calling no one other than A&M Septic! Thanks again for all your help :)

Responsive, nice and timely. Pumped the tank and replaced the top of it all for a reasonable price…read more Highly recommended.