This type of service is not one you need often. However, when you do, you should call this company…read more I wanted to let you know about our service today. The technician Wilmer did a great job. My husband was outside with him while he worked and was very impressed by him. He was nice, professional, knowledgeable, and thorough. My husband had nothing but good things to say about the service and wanted me to make sure people knew about the company. We appreciate that Advantage was able to do our service and accommodate us when we needed to switch to Saturday.

We used Advantage for decades for pump out service to our residential septic system. When we needed…read morean inspection for real estate property transfer, we selected them for that as well. We had old plans for the location of the distribution box and drain field lines. Using their equipment they were able to sound it out and located the box about 25' from where the plan said it was supposed to be. Unfortunately, when it was dung up for inspection, we saw a failing distribution box (43 years old) that had sunk on one side and begun to degrade. Under a tight time line, Mike and his team were able to replace it and the manifold lines to the drain field. Quality of their installation work was excellent. Prices were fair and they did a great job dressing the lawn with grass seed and straw after leveling it out. My only suggestion for improvement is how they manage their phones. It is rare to ever speak directly with someone when you call. The online scheduling tools also have a bit of a lag in responsiveness. I know their work is worth the inconvenience of having to wait for your calls or online submission to be responded to 24 hours or more later but I would hope this is something they might give more attention to as new customers may be turned off by what they might perceive as a lack of timely response. Over all, I was really pleased to have these folks come through for me when we were under a tight timeline to close on our sale and they ensured our buyers will have an excellent, reliable system for many, many years.

Just before a long weekend holiday kicking off many folks' vacations, the alarm went off on my…read more45-year-old septic system. Over the phone, with the aid of some pictures I sent, Rick Aits, owner of A&A Septic, quickly narrowed the problem down to the ancient control panel. Rick had his electrician call me and the electrician guided me through some voltage measurements confirming that a relay had failed. Unfortunately, the direct replacement relay was no longer available and, unless a replacement could be found, I faced the possibility of requiring an expensive new control panel. The electrician was headed out for the holiday and a week of vacation. Nevertheless, he took the time to locate a suitable replacement and provided the information for me to order and install the replacement part. He also provided instructions for manually triggering the failed relay to pump down the septic system as an easy stopgap until the replacement part arrived. Great service all around!

We had a sewer backup into our house from the septic tank. I called several companies, and Rick…read morefrom A&A Septic Repair was by far the most responsive and knowledgeable. He stopped by the same day, was transparent about how to analyze and determine the cause of the backup. At the end of the day, his guesses and assumptions were accurate, and he even gave us multiple pieces of advice on how to avoid this problem from happening again in the future, probably saving us hundreds if not thousands of dollars. As a professional builder myself, I have worked with hundreds of contractors and subcontractors, and I can say without a doubt that Rick and his son Jesse are the team you want to call to solve your septic problems. They are honest, reliable, reasonably priced, and professional in both work and manners. Thank you, guys, for saving the day! I will not hesitate to recommend you to any of my clients who need septic services

My septic system tank needed to be emptied per the 5 year plan, and I just so happened to have a…read morepotential issue with the septic pumps not working. J&G responded quickly to my call and helped resolve the potential pump issue - it was not an issue - and that saved me significant cost. The pumping of the tank was performed as expected and without issue. The communication by J&G was excellent and very professional. HIGHLY RECOMMENDED!

Septic tank pump out - Scheduling of the service upon receipt of the County notice was easy and…read morepromptly set up. The J&G Septic Service team arrived early to prepare the site, The trucks and equipment were clean (i.e. professional appearance, well-maintained) and quiet (i.e., pump was essentially silent). Pricing is competitive and appropriate to the service provided.

I had a sump pump alarm go off and explained to the gentleman who answered my phone call what was…read moregoing on and he said it was a septic problem. They sent someone out to tell me that I needed to have a plumber fix it. They charged me $75 to have someone come out and tell me that they couldn't help me. One of the managers refused to reverse the charge. Bad customer service to diagnose the problem over the phone and it not be the issue. Won't be recommending them to anyone anymore.

On time and very professional. Answered all my questions and gave some honest feedback on how to…read moremake things easier for the next time a cleaning is needed, as well as reminders on the "do's and Don'ts" of septic dumping. Prices were very reasonable as well ($250 for a dig and pump service)

i hired Septiclean to pump out my septic tank. They subcontracted to job to Extreme PSI. They did…read morethe pump out , but left the lawn a mess. Instead of lifting the small section of sod to access the septic tank drain they left a pile of dirt mixed with the grass sections. their response was "we do not do land scaping". This is right in front of the entry to my home. I had this servive done several times over the years we have lived here, but I never had a previous company do such a poor job.

I called SeptiClean and spoke with Deena she is knowledgeable, friendly, and a great salesperson. I…read moreasked her what they charge to pump out the septic tank and I was surprised to hear that they beat the competition by $150. She did say they were booked up for a few weeks, but she would try to squeeze me in. The following week they were coming out on Monday, but it snowed. I received a phone call promptly from Deena informing me that the roads were not safe and they will be out at noon the next day. The next day came, and they showed up a few minutes early. I was greeted by a gentleman from Extreme PSI he told me they were here to pump out the septic, and they work with SeptiClean when they get busy. In short, they did a fantastic job! They did not disturb any of the surrounding grass or soil. The were very careful with my property as the truck weighed a lot and they were worried it might slide down the inclined driveway. The supervisor let me know that they parked at the top of hill and will run extra hose needed to compensate for the distance. I highly recommend SeptiClean/Extreme PSI and I will call them again.

I called expecting the original owners but was surprised to learn they sold the business. Unsure if…read moreI wanted to trust the new owners I decided to give them a try for just a routine pump out. He arrived alone, on time and did a thorough job. Didn't leave a mess either. Note This company charges a debit or credit card use fee of 3%.

Rick Aits was fantastic to deal with and did a great job. Another septic company was originally…read morecontracted to do a repair and left in the idle of the project and never returned my calls or emails. Rick came out, showed me faulty work, and made the necessary repairs in less than a week at a fair price. He was easy to deal with and extremely communicative. He texted me the date before each visit to let me know when he was coming, explained everything, and even printed out country records for me of my system. I wouldn't use another company even if they were half the price.

We had an excellent experience. After a week of dealing with multiple plumbers who promised one…read morething and did another, All American Jetting & Drain Services was a breath of fresh air. They showed up promptly, did a quick but thoughtful assessment of the plumbing throughout the house, and determined that the issue had largely resolved. They were in and out in about 20 minutes and did not charge us anything--even refusing payment once they felt no work was needed. They clearly explained what had likely happened, gave straightforward guidance on how the homeowner could easily address the remaining minor issues, and even offered helpful recommendations for other contractors to handle possible damage to the drywall. Kind, fast, competent, and honest. We will absolutely call them again and highly recommend them to anyone looking for drain or rooter services.

I just have to say it bluntly - 2 guys came in, I showed them my laundry room, flooded from an old,…read morebacked up drain. My shop vac was to the right of us as I was using it to get the water up the day before. I told them I can use it myself, they said no no sir, we have our own shop vac we'll use to get the water up. They said verbatim "we'll take care of the water." Well, they did not. They cleaned the lines doing the hydro jet and apparently got my dad to cut them a check while leaving my laundry room and the adjacent bathroom, flooded with nasty-soot filled water. It's amazing how they didn't check with me prior to finishing, they just told my pops who's 77 and struggles to get downstairs they were finished, and we took them at their word. I guess if they checked with me, I would have asked them to suck up the water, hm starting to make sense now? Don't cut corners: if someone says one thing to me directly, makes me trust them only to avoid following through, makes me want a chunk of my money back. Then, when I called and spoke to Malinda to get answers as to why they left the area flooded and in worse condition, they had the audacity to say it was like that before they got there and that I needed to call I sanitation specialist because they don't deal with that. It ain't your fault Malinda, but damn how do you make a mess and not take responsibility for it? I appreciate your companies response time in getting out here, but my before and after pictures speak for themselves: you didn't finish the job properly, and the two guys who came out knew they weren't done but took advantage of me in that I was not the one paying. They lied to my father, said they were done and left. Now I'm stuck with puddles in my carpet outside the bathroom. Shake my damn head. Thousand bucks for 30 minutes of work, and they couldn't do what they said and get the water off the floor. There's more water and sewage in places it's never been, appreciate the warning. Why would you guys assure me you'll do something, only to not do that one thing. Now you guys suggest calling another company to clean the mess yall made. Who does that.. it's evident you do not care about your customers.

I had two issues on my property, a septic tank on one house that needed pumping, and some wiring,…read morefloat switch issues on the older house. Even though neither was an emergency, I had an appointment set up for two days after I called, with both crews scheduled to arrive in the same time window so I didn't have to miss two days from work. Mike got there first to look at the float/wiring issues, and was quick to determine that the issue was beyond his skillset, and called the office to set up a appointment with a higher level technician. To be very clear, his handling of a problem he could not quickly fix is a shows a high level of honesty and integrity that is unfortunately missing in some companies. This situation could have been used to sell all sorts of repairs or parts I didn't need. After Mike left, the pumpers showed up. No issues at all, a quick, clean service and some valuable insight on my system, how it works, and the overall effectiveness and "health" of the tank. (never had a septic system before moving here) Between email notices and a couple text messages, I was kept well informed of when they were arriving, a very good communication system. I will not hesitate to call Freedom again whenever needed.

This was the BEST plumbing service I ever had. They were honest, reasonably priced, and most of…read moreall fast. Freedom plumber's has a great customer service staff. I spoke with Ms. Lilia and Rebecca and they were so polite and helpful. Im not using any other plumbing services anymore. Thank you for all you do for your customers.