We used Advantage for decades for pump out service to our residential septic system. When we needed…read morean inspection for real estate property transfer, we selected them for that as well. We had old plans for the location of the distribution box and drain field lines. Using their equipment they were able to sound it out and located the box about 25' from where the plan said it was supposed to be. Unfortunately, when it was dung up for inspection, we saw a failing distribution box (43 years old) that had sunk on one side and begun to degrade. Under a tight time line, Mike and his team were able to replace it and the manifold lines to the drain field. Quality of their installation work was excellent. Prices were fair and they did a great job dressing the lawn with grass seed and straw after leveling it out. My only suggestion for improvement is how they manage their phones. It is rare to ever speak directly with someone when you call. The online scheduling tools also have a bit of a lag in responsiveness. I know their work is worth the inconvenience of having to wait for your calls or online submission to be responded to 24 hours or more later but I would hope this is something they might give more attention to as new customers may be turned off by what they might perceive as a lack of timely response. Over all, I was really pleased to have these folks come through for me when we were under a tight timeline to close on our sale and they ensured our buyers will have an excellent, reliable system for many, many years.

They came at the time promised and did a thorough job cleaning out the septic tank including the…read morefilter. Excellent service at a reasonable price. Advantage Septic Service deserves a rating of 5+++. I am impressed with the service quality, excellent communication and customer first attitude. I have no doubt that you will be very happy to hire them for any septic system repair needs.

We had a sewer backup into our house from the septic tank. I called several companies, and Rick…read morefrom A&A Septic Repair was by far the most responsive and knowledgeable. He stopped by the same day, was transparent about how to analyze and determine the cause of the backup. At the end of the day, his guesses and assumptions were accurate, and he even gave us multiple pieces of advice on how to avoid this problem from happening again in the future, probably saving us hundreds if not thousands of dollars. As a professional builder myself, I have worked with hundreds of contractors and subcontractors, and I can say without a doubt that Rick and his son Jesse are the team you want to call to solve your septic problems. They are honest, reliable, reasonably priced, and professional in both work and manners. Thank you, guys, for saving the day! I will not hesitate to recommend you to any of my clients who need septic services

We used A&A Septic for an in depth septic inspection for a new home. The owner Rick is open and…read moreknowledgeable. He shared details of the system and how to keep a healthy bacteria present. He gave an affordable range pricing and is a good value for the service. He does not have a camera system but has access if it is needed.

My septic system tank needed to be emptied per the 5 year plan, and I just so happened to have a…read morepotential issue with the septic pumps not working. J&G responded quickly to my call and helped resolve the potential pump issue - it was not an issue - and that saved me significant cost. The pumping of the tank was performed as expected and without issue. The communication by J&G was excellent and very professional. HIGHLY RECOMMENDED!

Septic tank pump out - Scheduling of the service upon receipt of the County notice was easy and…read morepromptly set up. The J&G Septic Service team arrived early to prepare the site, The trucks and equipment were clean (i.e. professional appearance, well-maintained) and quiet (i.e., pump was essentially silent). Pricing is competitive and appropriate to the service provided.

I had a sump pump alarm go off and explained to the gentleman who answered my phone call what was…read moregoing on and he said it was a septic problem. They sent someone out to tell me that I needed to have a plumber fix it. They charged me $75 to have someone come out and tell me that they couldn't help me. One of the managers refused to reverse the charge. Bad customer service to diagnose the problem over the phone and it not be the issue. Won't be recommending them to anyone anymore.

On time and very professional. Answered all my questions and gave some honest feedback on how to…read moremake things easier for the next time a cleaning is needed, as well as reminders on the "do's and Don'ts" of septic dumping. Prices were very reasonable as well ($250 for a dig and pump service)

i hired Septiclean to pump out my septic tank. They subcontracted to job to Extreme PSI. They did…read morethe pump out , but left the lawn a mess. Instead of lifting the small section of sod to access the septic tank drain they left a pile of dirt mixed with the grass sections. their response was "we do not do land scaping". This is right in front of the entry to my home. I had this servive done several times over the years we have lived here, but I never had a previous company do such a poor job.

I called SeptiClean and spoke with Deena she is knowledgeable, friendly, and a great salesperson. I…read moreasked her what they charge to pump out the septic tank and I was surprised to hear that they beat the competition by $150. She did say they were booked up for a few weeks, but she would try to squeeze me in. The following week they were coming out on Monday, but it snowed. I received a phone call promptly from Deena informing me that the roads were not safe and they will be out at noon the next day. The next day came, and they showed up a few minutes early. I was greeted by a gentleman from Extreme PSI he told me they were here to pump out the septic, and they work with SeptiClean when they get busy. In short, they did a fantastic job! They did not disturb any of the surrounding grass or soil. The were very careful with my property as the truck weighed a lot and they were worried it might slide down the inclined driveway. The supervisor let me know that they parked at the top of hill and will run extra hose needed to compensate for the distance. I highly recommend SeptiClean/Extreme PSI and I will call them again.

I called expecting the original owners but was surprised to learn they sold the business. Unsure if…read moreI wanted to trust the new owners I decided to give them a try for just a routine pump out. He arrived alone, on time and did a thorough job. Didn't leave a mess either. Note This company charges a debit or credit card use fee of 3%.

Rick Aits was fantastic to deal with and did a great job. Another septic company was originally…read morecontracted to do a repair and left in the idle of the project and never returned my calls or emails. Rick came out, showed me faulty work, and made the necessary repairs in less than a week at a fair price. He was easy to deal with and extremely communicative. He texted me the date before each visit to let me know when he was coming, explained everything, and even printed out country records for me of my system. I wouldn't use another company even if they were half the price.

The service was excellent, up to and including the Dispatcher I spoke to and the two young men that…read morearrived at my home, on time, and ready to work. They kept me apprised of the situation, and explained to me the procedures, and the cost. I know very little about the intricacies of plumbing, but those two assisted me much to my considerable satisfaction. The customer service was outstanding, and I wouldn't hesitate to call All American again, if the need arises.

I just have to say it bluntly - 2 guys came in, I showed them my laundry room, flooded from an old,…read morebacked up drain. My shop vac was to the right of us as I was using it to get the water up the day before. I told them I can use it myself, they said no no sir, we have our own shop vac we'll use to get the water up. They said verbatim "we'll take care of the water." Well, they did not. They cleaned the lines doing the hydro jet and apparently got my dad to cut them a check while leaving my laundry room and the adjacent bathroom, flooded with nasty-soot filled water. It's amazing how they didn't check with me prior to finishing, they just told my pops who's 77 and struggles to get downstairs they were finished, and we took them at their word. I guess if they checked with me, I would have asked them to suck up the water, hm starting to make sense now? Don't cut corners: if someone says one thing to me directly, makes me trust them only to avoid following through, makes me want a chunk of my money back. Then, when I called and spoke to Malinda to get answers as to why they left the area flooded and in worse condition, they had the audacity to say it was like that before they got there and that I needed to call I sanitation specialist because they don't deal with that. It ain't your fault Malinda, but damn how do you make a mess and not take responsibility for it? I appreciate your companies response time in getting out here, but my before and after pictures speak for themselves: you didn't finish the job properly, and the two guys who came out knew they weren't done but took advantage of me in that I was not the one paying. They lied to my father, said they were done and left. Now I'm stuck with puddles in my carpet outside the bathroom. Shake my damn head. Thousand bucks for 30 minutes of work, and they couldn't do what they said and get the water off the floor. There's more water and sewage in places it's never been, appreciate the warning. Why would you guys assure me you'll do something, only to not do that one thing. Now you guys suggest calling another company to clean the mess yall made. Who does that.. it's evident you do not care about your customers.

This was the BEST plumbing service I ever had. They were honest, reasonably priced, and most of…read moreall fast. Freedom plumber's has a great customer service staff. I spoke with Ms. Lilia and Rebecca and they were so polite and helpful. Im not using any other plumbing services anymore. Thank you for all you do for your customers.

These are the guys you want to go with! Our waste line broke right before it connected to the…read morecounty mainline backing up sewage into our house and causing us to leave the house and find temporary living arrangements. I called Freedom, and they came out and conducted a detailed assessment of the problem and determined that the street would have to be dug up and part of the line replaced. This was an enormous task requiring permits and clearance from both the county and VDOT. VDOT permits can take up to four weeks to secure, but Ricky walked the permits into the office and told the VDOT officer that we were out of the house and in temporary lodging. Because of Ricky's persistence and concern for my family, he was able to secure the VDOT clearance quickly and plan out the work. A job like this requires a great deal of coordination with subcontractors, flagmen, and inspectors. Ricky and his Freedom plumbing team worked through all the complexities without a problem. It was clear that they knew just how to approach the task and bring it to a successful outcome. On the day of the work, the entire Freedom team worked flawlessly to complete the work. There were surprises with the way the pipe was connected to the mainline, but they quickly adapted and worked out how to fix the problem and create a perfect seal between our pipe and the mainline. The road was closed to through traffic and keeping on a tight schedule was essential. Ricky and the team completed the entire task, and backfilled the hole, and put a temporary patch in place well before the deadline set by VDOT. They cleaned up the entire roadway, and it was like they had never been there. Flawless execution, great planning, and outstanding communications throughout the process. I told Ricky I felt that he had our family's best interest at heart during the entire process, and being out of our home, that meant a great deal to my wife and me. Great company, highly-skilled plumbers, and very competitive pricing. Would highly recommend them to anyone.