We had a sewer backup into our house from the septic tank. I called several companies, and Rick…read morefrom A&A Septic Repair was by far the most responsive and knowledgeable. He stopped by the same day, was transparent about how to analyze and determine the cause of the backup. At the end of the day, his guesses and assumptions were accurate, and he even gave us multiple pieces of advice on how to avoid this problem from happening again in the future, probably saving us hundreds if not thousands of dollars. As a professional builder myself, I have worked with hundreds of contractors and subcontractors, and I can say without a doubt that Rick and his son Jesse are the team you want to call to solve your septic problems. They are honest, reliable, reasonably priced, and professional in both work and manners. Thank you, guys, for saving the day! I will not hesitate to recommend you to any of my clients who need septic services

We used A&A Septic for an in depth septic inspection for a new home. The owner Rick is open and…read moreknowledgeable. He shared details of the system and how to keep a healthy bacteria present. He gave an affordable range pricing and is a good value for the service. He does not have a camera system but has access if it is needed.

My septic system tank needed to be emptied per the 5 year plan, and I just so happened to have a…read morepotential issue with the septic pumps not working. J&G responded quickly to my call and helped resolve the potential pump issue - it was not an issue - and that saved me significant cost. The pumping of the tank was performed as expected and without issue. The communication by J&G was excellent and very professional. HIGHLY RECOMMENDED!

Septic tank pump out - Scheduling of the service upon receipt of the County notice was easy and…read morepromptly set up. The J&G Septic Service team arrived early to prepare the site, The trucks and equipment were clean (i.e. professional appearance, well-maintained) and quiet (i.e., pump was essentially silent). Pricing is competitive and appropriate to the service provided.

I couldn't respond to Mikes response below, but here are the facts…read more They came and took the first sample and it failed. They took a second sample FROM THE SAME LOCATION and it passed? Explain that? We had a new company come in and take another sample from the proper space, an inside bathroom, and it passed. Interesting, isn't it?

I called today to arrange service on our filter and field. Mike was pleasant, patient (when my…read moredogs barked at the UPS delivery), and most efficient. It is nice to work with a company that appreciates our business.

BLUF: Excellent value, great customer service and the most experienced professionals that know and…read moreenjoy their trade and are willing to share their knowledge to educate their customer. We had a different company conduct the septic inspection as part of the home buying process. They quoted almost $1000 for the simple replacement of a plastic lid and three float switches. Abbott's got it done right for 2/3 that price. Abbott's is now my go to for all septic related issues.

Even their we've been on well and septic for 30 years we have rarely had a problem with our system…read more Recently we noticed that there was a great deal of water pooling in our backyard down from the drain field. Even though it's been a very tropical summer with lots of rain, we didn't believe that this over abundance of water was due to just the rain. John came out and diagnosed the problem and walked us through the procedure to replace the septic boxes and stop the flow of water into the yard. While awaiting health department paperwork, our basement flooded as a result of the problems with the drain field. John arranged to get emergency care until we got the permits from the health department , and did a home visit after hours. He is extremely professional, personable, and very knowledgeable. We highly recommend his work to anybody.. He knows what he's doing and you will be 110% satisfied.

I had a sump pump alarm go off and explained to the gentleman who answered my phone call what was…read moregoing on and he said it was a septic problem. They sent someone out to tell me that I needed to have a plumber fix it. They charged me $75 to have someone come out and tell me that they couldn't help me. One of the managers refused to reverse the charge. Bad customer service to diagnose the problem over the phone and it not be the issue. Won't be recommending them to anyone anymore.

On time and very professional. Answered all my questions and gave some honest feedback on how to…read moremake things easier for the next time a cleaning is needed, as well as reminders on the "do's and Don'ts" of septic dumping. Prices were very reasonable as well ($250 for a dig and pump service)

I would like to thank Jimmy for the phenomenal work he did pumping my septic. I lived I'm my house…read morealmost 14 yrs, and not one company has pumped my tank the correct way. I appreciate you. Thank you

Jimmy's septic is quick to respond to calls and they offer great and quick service. I feel the…read morevalue is very resonance and they even tell you that if your tank doesn't need serviced that you won't be charged. Highly recommend!

If you have no job and lay around your house all day Call Ace Septic... Wasted my whole day and…read morecost me hundreds by missing all my scheduled work. They're a lot of other companies and you will be much better to call them. I did...

We signed up for the conventional maintenance plan Aug. of 2008…read morehttp://www.acecontractingandseptic.com/files/Conventional_Maintenance_Contract_2_21_11.pdf, $344.95 it is recommended that the filter be cleaned every six months. Feb. 2009 cleaned as pre-scheduled via phone call from office, $49.95. We didn't hear from them again (and by hear from them whoever is running over to perform the maintenance calls from their cell phone while they are driving over) until October 2009 for a cleaning and the 169.99 renewal fee; next cleaning was March of 2010 (same scenario with regard to the scheduled appt. as the last time) 49.95. August 2010, came home to a hand written bill for the annual fee, 169.00, they tried to call on their way over but I did not answer so they came anyway. March 2011, with no word from them regarding cleaning of my filter, I called to find out what was going on. I was told that they were behind and that they would get to me shortly. May 26, 2011 I happen to see a guy walking across my back yard, when I went out to see who this person was he said that he was there to clean the filter. With my annual fee and cleaning being due in August I didn't see the point since in three months they would come out and do it again so I called the office and told them that basically there was no point until the annual cleaning. August 2011 - dude shows up, cleans the septic out, and tells me it will be 199.99. There was no septic inspection and no receipt or other info that one would expect with a septic inspection. Thought maybe I would get something in the mail but nothing. Fast forward to now December 2012, there have been no communication or receipts since that pump out and I was wondering about the fancy filter that is so highly recommended, the one these guys were going to take care of? Well folks, without notice they quit servicing it and when we opened the septic ourselves it was clogged and to the point of overflowing!!!! If you are considering doing business with these people consider yourself warned!!!

Helpful and insightful - Will and his partner offered good advice to steer me in the right…read moredirection.

This family owned business was amazing. We have been without water for days and they came to our…read morerescue. Paul talked me through tests I could do over the phone and then was at my doorstep in the morning to rectify the problem. Class act! We will use them for all septic and water problems in the future. Thanks guys. You made my day!