i hired Septiclean to pump out my septic tank. They subcontracted to job to Extreme PSI. They did…read morethe pump out , but left the lawn a mess. Instead of lifting the small section of sod to access the septic tank drain they left a pile of dirt mixed with the grass sections. their response was "we do not do land scaping". This is right in front of the entry to my home. I had this servive done several times over the years we have lived here, but I never had a previous company do such a poor job.

I called SeptiClean and spoke with Deena she is knowledgeable, friendly, and a great salesperson. I…read moreasked her what they charge to pump out the septic tank and I was surprised to hear that they beat the competition by $150. She did say they were booked up for a few weeks, but she would try to squeeze me in. The following week they were coming out on Monday, but it snowed. I received a phone call promptly from Deena informing me that the roads were not safe and they will be out at noon the next day. The next day came, and they showed up a few minutes early. I was greeted by a gentleman from Extreme PSI he told me they were here to pump out the septic, and they work with SeptiClean when they get busy. In short, they did a fantastic job! They did not disturb any of the surrounding grass or soil. The were very careful with my property as the truck weighed a lot and they were worried it might slide down the inclined driveway. The supervisor let me know that they parked at the top of hill and will run extra hose needed to compensate for the distance. I highly recommend SeptiClean/Extreme PSI and I will call them again.

The service was excellent, up to and including the Dispatcher I spoke to and the two young men that…read morearrived at my home, on time, and ready to work. They kept me apprised of the situation, and explained to me the procedures, and the cost. I know very little about the intricacies of plumbing, but those two assisted me much to my considerable satisfaction. The customer service was outstanding, and I wouldn't hesitate to call All American again, if the need arises.

I just have to say it bluntly - 2 guys came in, I showed them my laundry room, flooded from an old,…read morebacked up drain. My shop vac was to the right of us as I was using it to get the water up the day before. I told them I can use it myself, they said no no sir, we have our own shop vac we'll use to get the water up. They said verbatim "we'll take care of the water." Well, they did not. They cleaned the lines doing the hydro jet and apparently got my dad to cut them a check while leaving my laundry room and the adjacent bathroom, flooded with nasty-soot filled water. It's amazing how they didn't check with me prior to finishing, they just told my pops who's 77 and struggles to get downstairs they were finished, and we took them at their word. I guess if they checked with me, I would have asked them to suck up the water, hm starting to make sense now? Don't cut corners: if someone says one thing to me directly, makes me trust them only to avoid following through, makes me want a chunk of my money back. Then, when I called and spoke to Malinda to get answers as to why they left the area flooded and in worse condition, they had the audacity to say it was like that before they got there and that I needed to call I sanitation specialist because they don't deal with that. It ain't your fault Malinda, but damn how do you make a mess and not take responsibility for it? I appreciate your companies response time in getting out here, but my before and after pictures speak for themselves: you didn't finish the job properly, and the two guys who came out knew they weren't done but took advantage of me in that I was not the one paying. They lied to my father, said they were done and left. Now I'm stuck with puddles in my carpet outside the bathroom. Shake my damn head. Thousand bucks for 30 minutes of work, and they couldn't do what they said and get the water off the floor. There's more water and sewage in places it's never been, appreciate the warning. Why would you guys assure me you'll do something, only to not do that one thing. Now you guys suggest calling another company to clean the mess yall made. Who does that.. it's evident you do not care about your customers.

I couldn't respond to Mikes response below, but here are the facts…read more They came and took the first sample and it failed. They took a second sample FROM THE SAME LOCATION and it passed? Explain that? We had a new company come in and take another sample from the proper space, an inside bathroom, and it passed. Interesting, isn't it?

I called today to arrange service on our filter and field. Mike was pleasant, patient (when my…read moredogs barked at the UPS delivery), and most efficient. It is nice to work with a company that appreciates our business.

Always reliable. We've had good service with our septic service. I would recommend to anybody that…read morelives in rural communities

Awesome guys. Found the clean out, it was buried in a mystery spot in the yard. They were patient…read moreand found it and dug it out. No issues. Would 100% recommend

BLUF: Excellent value, great customer service and the most experienced professionals that know and…read moreenjoy their trade and are willing to share their knowledge to educate their customer. We had a different company conduct the septic inspection as part of the home buying process. They quoted almost $1000 for the simple replacement of a plastic lid and three float switches. Abbott's got it done right for 2/3 that price. Abbott's is now my go to for all septic related issues.

Even their we've been on well and septic for 30 years we have rarely had a problem with our system…read more Recently we noticed that there was a great deal of water pooling in our backyard down from the drain field. Even though it's been a very tropical summer with lots of rain, we didn't believe that this over abundance of water was due to just the rain. John came out and diagnosed the problem and walked us through the procedure to replace the septic boxes and stop the flow of water into the yard. While awaiting health department paperwork, our basement flooded as a result of the problems with the drain field. John arranged to get emergency care until we got the permits from the health department , and did a home visit after hours. He is extremely professional, personable, and very knowledgeable. We highly recommend his work to anybody.. He knows what he's doing and you will be 110% satisfied.

We used Advantage for decades for pump out service to our residential septic system. When we needed…read morean inspection for real estate property transfer, we selected them for that as well. We had old plans for the location of the distribution box and drain field lines. Using their equipment they were able to sound it out and located the box about 25' from where the plan said it was supposed to be. Unfortunately, when it was dung up for inspection, we saw a failing distribution box (43 years old) that had sunk on one side and begun to degrade. Under a tight time line, Mike and his team were able to replace it and the manifold lines to the drain field. Quality of their installation work was excellent. Prices were fair and they did a great job dressing the lawn with grass seed and straw after leveling it out. My only suggestion for improvement is how they manage their phones. It is rare to ever speak directly with someone when you call. The online scheduling tools also have a bit of a lag in responsiveness. I know their work is worth the inconvenience of having to wait for your calls or online submission to be responded to 24 hours or more later but I would hope this is something they might give more attention to as new customers may be turned off by what they might perceive as a lack of timely response. Over all, I was really pleased to have these folks come through for me when we were under a tight timeline to close on our sale and they ensured our buyers will have an excellent, reliable system for many, many years.

They came at the time promised and did a thorough job cleaning out the septic tank including the…read morefilter. Excellent service at a reasonable price. Advantage Septic Service deserves a rating of 5+++. I am impressed with the service quality, excellent communication and customer first attitude. I have no doubt that you will be very happy to hire them for any septic system repair needs.

I called expecting the original owners but was surprised to learn they sold the business. Unsure if…read moreI wanted to trust the new owners I decided to give them a try for just a routine pump out. He arrived alone, on time and did a thorough job. Didn't leave a mess either. Note This company charges a debit or credit card use fee of 3%.

Rick Aits was fantastic to deal with and did a great job. Another septic company was originally…read morecontracted to do a repair and left in the idle of the project and never returned my calls or emails. Rick came out, showed me faulty work, and made the necessary repairs in less than a week at a fair price. He was easy to deal with and extremely communicative. He texted me the date before each visit to let me know when he was coming, explained everything, and even printed out country records for me of my system. I wouldn't use another company even if they were half the price.

Used this company for my septic tank pump out. Their price was reasonable and they were responsive…read more The day of the job, they were here when promised (actually a little early which was nice). The worker did an excellent job and showed me the tank before and after. He was very friendly and professional and left the area in nice shape. He was also respectful of the property. Very pleased overall and will be using them again if I need them!

beware! this company has two names and their service is awful! they promised a 3:00 appointment…read moreand it's 5:00 now. still no show! guess they are out partying for memorial day. i phoned all of the numbers and reached the owner. she did not apologize and finally told me that she was not willing to do the job. seriously? this woman should not own a company until she learns some customer service skills. how awful!