Provided a comprehensive review of our pool and its condition. Was very detailed in what was…read moreneeded. Provided an estimate in a timely manner.

We just finished a complete renovation of our pool with Oscar's Pool Service, and I can honestly…read moresay it was one of the best decisions we've made as homeowners. When we bought our house three years ago, we knew the pool needed to be redone. Unfortunately, because of other major repairs, we had to wait. Our house was a flip, and whoever patched up the pool before us did a quick, cosmetic job that started falling apart within months. The plaster came off in sheets, the 1960s tile was covered in decades of calcium buildup, the coping was old red brick with mortar literally crumbling out, and some jets and plumbing didn't even work. The pool was technically swimmable, but it was depressing to look at. This summer our weekly pool cleaner told us the plaster was about to fail completely, so we started calling around for estimates. Most of the big corporate companies gave us inflated quotes and made us feel like just another job number. A trusted friend recommended Oscar's, so we checked Yelp, saw all the great reviews, and gave him a call. Oscar came out immediately, took careful measurements, walked us through every detail, and his knowledge and professionalism instantly won our trust. From there, the process moved quickly. Within a week of signing, his crew demoed the entire pool in just a few hours. We got to choose tile from several suppliers and ended up with a beautiful pebble mosaic that matched our house. At first, we thought we'd keep the old red brick coping, but at the last minute we switched to a modern dark gray brick. Best decision ever! It completely transformed the look of our backyard. As often happens with older homes, surprises came up: our original 1964 gas and electrical lines were corroded and had to be replaced. Oscar handled everything--brought in trusted contractors, coordinated the work, and saved us the headache of dealing with multiple companies. While we were at it, we upgraded our equipment to a top-of-the-line Jandy system with Wi-Fi controls, plus added a heater and automatic pool filler. Yes, the budget went up, but every upgrade was worth it. Watching the transformation was amazing. Once the new tile, coping, and plaster went in, it felt like we had a brand-new pool built from scratch. The white plaster makes the water sparkle, the equipment runs quietly and efficiently, and with the heater and lights, we can swim comfortably day or night, year-round. Beyond the work itself, what made the experience so special was Oscar and his family. He's personable, honest, hardworking, and clearly cares about his craft. His crew was professional, respectful, and fast. By the end, it felt like we weren't just hiring a contractor--we were working with people who truly cared about making our home better. Now every time we step into our backyard, we can't believe the difference. What was once an eyesore is now the centerpiece of our home, and we're enjoying it constantly. If you need pool renovation, plaster, tile, coping, or even just reliable weekly service in the San Fernando Valley--call Oscar's. He's the best! https://www.youtube.com/watch?v=3DKKSP_c4UY

Justin and his team provide outstanding pool service. He is extremely responsive, professional and…read morereliable. One of the things that truly stands out is how quickly he handles emergencies, even outside of the regular service schedule. Recently, I had an urgent issue with my pool, and Justin immediately arranged for one of his service technicians to come out. The technician arrived at my house in less than 30 minutes and resolved the problem quickly and efficiently. That level of responsiveness and customer service is very rare these days. If you are looking for a pool company that genuinely cares about its customers and takes problems seriously, I highly recommend Justin and his team.

Great service. Pool looks great!! Called last minute and…read morethey were able to accommodate.

Excellent and speedy pool repair service! Really fair prices. Would definitely recommend!read more

Mike from Gold Coast Pool & Spa is the best pool equipment diagnostician we have ever had. We had…read moreMULTIPLE issues, and he came out, for the first time to our house, and organized our iAquaLink set-up. He checked out all the systems, made sure they were working, and told us which ones might need replacement in the near future and what to watch for to recognize that. He was on time and very personable. He is our new and only go-to person for pool equipment repair/maintenance. We give him our highest recommendation. Thank you, Mike.

Great service that is responsive and reliable! Love that they send pictures and show up when they…read moresay they will! Highly recommended.

We hired Pop's Pool Service for both of our homes in Sherman Oaks & Studio City; as this was the…read morebest replacement after firing our last pool company Serenity Pool, for not doing the required weekly services properly. Thanks so much you guys rock!

Great service and value. We had a new filter system installed along with a couple tiles fixed and…read moreeverything went extremely well. Thanks!

Mike is a very knowledgeable, dependable and honest professional, does a great job cleaning my spa…read more highly recommend this business.

I recently switched to Castro Pool after dealing with a previous pool service that completely…read moredropped the ball. My old pool guy wasn't maintaining the pool properly, and it got to a point where it was no longer usable. Castro Pool came in and completely turned things around. They took the time to properly assess the condition, reset the system, and get everything back on track. Within a short time, the pool went from looking rough to being in amazing, crystal-clear condition again. What really stood out was their professionalism, consistency, and attention to detail. You can tell they actually care about the quality of their work and keeping the pool in top shape--not just doing a quick pass and leaving. If you're dealing with pool issues or just want reliable service, I highly recommend Castro Pool. They brought my pool back to life.

I would never recommend this pool company or the individual who came out to my property. From the…read morevery start, he tried to upsell me on an estimate from another company--asking me to pay him the difference directly while claiming he could do the job himself. The work in question was mostly masonry repair for a pool crack, but it became clear very quickly that he was neither knowledgeable nor reliable. He constantly showed up late (when he showed up at all), invaded my privacy by looking up my personal profile on Facebook, and then lied about it by saying that I had looked him up. Completely unprofessional behavior. On top of that, he tried to charge $2,500 upfront before any work was completed, and then demanded another $2,500 after the supposed "completion"--even though he left the pool completely empty, which every real contractor knows can cause serious structural damage and new cracks. That alone could have cost me thousands. To be safe, I brought in a licensed masonry and construction contractor for a second opinion, and he confirmed what I already suspected: this guy didn't know what he was doing and was simply trying to take advantage of us. His exact words were that the original person I hired was "an idiot" just trying to take us for a ride. Save yourself the stress, money, and potential damage to your property--go with a licensed, experienced contractor who knows pools and masonry. This person is not trustworthy, not knowledgeable, and not worth your time.

I had called around a few places to get a pool starter on my pool before finding Clear Water Pools…read more The patience that was given to answer all of my questions without a commitment for the work was truly unmatched. I learned so much about the process for taking care of our new pool! Efrain and the team did a wonderful job getting things going and continue to do so on a monthly basis! The communication is always prompt and I highly recommend to anyone who needs someone to take care of their pool! Note: they hold all required certifications which gives us added peace of mind

CW Pools Great the best…read moreRebecca is our technician and has maintained our pool and Jacuzzi weekly for the past five years As part of the routine weekly service, is testing the water to make sure the pH and chlorine levels are correctly balanced. Also ensures the pool is free of algae, debris. The company has serviced and repaired our swimming pool equipment, such as water filters, pumps, and water systems. This is the first company I do not have to oversea they are honest and do a great job.

I would like to tell you Jesse and your father Pat. About How amazing advice and work that you guys…read moredid for my pool.... 1st I was looking for someone to fixed my swimming pool. Until me and my friend drive by.. so we stop and asking questions with Pat.. Pat..He was very nice and friendly. He said "wait! And talk with my son! He's great of his work and know of what he does.. " so I left my phone # to Pat and wait for the response called. I got the call and everything went well as Pat said. Jesse came take a look at my pool. We talked.. Jesse very knowledgeable of what he does. Not like other people that i been asking to do my swimming pool. Jesse be very understanding give advice offering making give ideas and always make sure the client happy. I agree to have Pat pool service by you fixed my swimming pool.. Jesse crews are awesome!!! Everyone came on times and finished on time and make sure clean after themselves. Jesse came checked all the work in person a lot of times .. Jesse himself was very nice, such a sweetheart, he made sure everything go right the way is supposed to be and made sure a client as me happy the way I want my swimming pool get done.. and sure it is my swimming pool look beautiful!! Lights in the pool, and everything around the pool just like the way I want it to be!!! Thank you Pat and Jesse from Pat pool service by you. I got my beautiful pool back again:) thank you again... love your work. And I will refer to my friend about your work. :) thank you again, Kannika.

Would NOT recommend them Service technician came out for an…read moreestimate w/ an attitude. Tried to charge me $125 for a diagnostic test. (He pretty much just turned on the system) Got into a little argument about $125 and he basically just left Plus price he was quoting was on the higher end

The pictures speak for themselves. What a difference in what our pool looks like now! We moved into…read morea new home where the pool had been severely neglected and contacted many companies. Authentic Pool was the first to get back to me, the first to come give me a quote and his prices were totally transparent and reasonable. He explains everything he's going to do and helps us understand the basics of the pool care between his visits and he's gone above and beyond to get our pool safe for our sons use. We are so grateful!

Billy talked to me in a very condescending way over the phone on 3 separate occasions over the 6…read moremonth period we used his setvice. The 3rd time I was asking questions about white streaks across the bottom of my pool. He said, and I quote, "I know exactly what kind of customer you are!" I said, plesse tell me, what kind of customer am I? He said the kind that complains about ecery little thing. I said "Billy, i have not complained once on this phone call. i have asked you questions about the bottom of our pool." I asked questions because we just spent $30,000 to have our pool resurfaced and there were no white streaks on the bottom of our pool when we hired Billy. We also asked questions once when our jacuzzi was not heating up and he spoke to my wife and I like we hadn't ever used our jacuzzi. He said the pool water was too high and cold water from the pool was keeping the jacuzzi cold. Ummmmmm, nope, we have kept our pool level the same for 15 years, and it has worked. But, no, Billy refused to even entertain our problem. I refuse to support a business that does not listen to customers. You should hire anyone but Authentic pool & spa. If you do, you will regret it, unless you are a man.

Elisa was incredible! She was extremely knowledgeable, honest, and fair in her services. She was…read moreable to come and diagnose my spa the same day of calling. Highly recommended!!!

Elise came to the rescue!! We are in dire need of getting a pool inspected on a property my client…read moreis in escrow with. Out of everyone I called, Elise was the only person that was able come out and perform the service within the same day. I called Elise in the afternoon, she came out at 5pm to do the inspection, completed and sent the report to us by 11pm. This is outstanding service. On top of that, her fee was extremely low, considering same day service. I appreciate her professionalism and reliability in the service!