Great customer service, the owner is a true professional with over 40 years of experience. I highly recommend that anyone in need of pool supplies and parts go to A&R Swimming Pool Co. I needed a part for my pool vacuum, because the vacuum is a new release no one carried the replacement parts. I went to A&R and the owner, Jim took his time to find the part and place the order. Since I live far from his store he had the company send it directly to my house. I am so blessed to have come across A&R and Jim. A&R is the only pool supply store I will go to for any future needs. I hope you consider A&R for your pool supply needs as well. read more

Great family business through and some toys for the kids. We dealt with the father and then later on the son on the phone and gave me great advice since it's the end of the season a pool excessive Ori of mine broke. He could've sold me one that was more money, but was honest and has kept me as a loyal customer now. read more

They are a small business shop and there products are way better then their competitors across the street (Leslie's pool). Try the out and see what you think I like them and I am sure you will too. read more

I am so happy I found this place! It's not too far from my home, and the customer service is great. The father and son are very knowledgeable, and they have just about everything you need, no matter how old your equipment is. Highly recommend! read more

I'm always impressed with their stock, the customer service and how the owner goes above and beyond to help with your pool needs. The owner is very knowledgeable so when in doubt he will steer you in the right direction. Thank you A&R Swimming pool for all your services ! read more

VERY OVERPRICED!! I just got suckered into buying two gallons of muriatic acid for $40! I questioned it and the lady behind the counter blamed inflation. I should have walked away, but I was too tired and not in the mood to make a fuss. I went in there to support small business, but I will never walk inside that store again. I hope they go out of business. A two-pack of muriatic acid is about $11 anywhere else. read more

I tried the store after I first went to Leslie's looking for granular Bromine as my brand new spa instructions says absolutely no compressed chlorine or bromine tablets, Leslie's told me to ignore the manufacturers recommendations so I left. I tried this store and they had what I needed and I talked to an older gentleman and told him that it's a brand new spa and asked if he could help me get what I needed I had already done an aqua check seven water sample so I showed him the results and he gave me the products I needed. As I was leaving he asked what size shirt I wear and then gave me a T-shirt with the business logo and then also handed me a spa thermometer for free as well. It's a smaller store but it seems to have more variety than Leslie's read more

awful customer service . was beyond disappointed. ---made me feel really uncomfortable. he was eager to help until I told him I just started my own pool cleaning business. after that he was just flat out rude and wouldn't answer my questions? Just ignored me. very unprofessional. gatekeeper and overpriced. read more

Let me say that I am very pleased with this business. It is a family owned business, I think husband, wife and son. If you are looking for knowledgeable people, this is the place. I have been to other places like Pools by You and Leslie's pools where I get treated with such disdain and the prices are sky rocket. I switched over to A&R a few years ago and will never go back. If you are looking for a part, I bet they have it. The place is FILLED and personally, maybe a little too filled. LoL But, just ask for help and they will get everything you need. If they don't have, they can get it for you. I have read a post that said their chlorine price was high. WHAT??? That has to be a joke. I have found that not only are their prices comparable with other pool stores, you can almost bet they will be a little cheaper. Not too mention, they will often let you know what brands are overrated. Every now and then, they give stuff away like hats and t-shirts with their name on it. Yes I know free advertisement for them, but I love my baseball hat. It became my favorite. lol Rated: Extremely HONEST. read more

A&R is a Mom and Pop swimming pool supply store with lots a stuff from hard to find parts to average pool care supplies, pumps, filters, chemicals etc.. they have extremely reasonable prices unlike Leslies. Having had a leaking filter that I tried repairing with parts I purchased, with no success.. I came to A&R to price a new filter and after explaining to Jim my situation he gave me a amazing deal with lighting fast service! A&R is definitely worth checking out & supporting your local community. read more

A&R Swimming Pool Co - A&R filter installation - Hot Tub & Pool Near Me - Granada Hills, California

First time pool owner here, and I am very pleased with the experience we've had at this local small business. I was overwhelmed with a pool full of thick green algae and brought a sample into A&R. Both Jim and Michael were extremely helpful and guided me to find the right chemicals and steps to take to get the pool water swimmable. Michael gave me the store email address and said I could reach out anytime for further instruction if needed. I heeded their advice and the water was crystal clear by the following morning. I was and am still thoroughly impressed! I did have a few more questions and received prompt, helpful answers in a series of emails over the next day or so. Within a week, our pool is looking pristine and the chemical balance is just right! Very grateful to have a local, small business pool supply store with such great customer service! read more

A&R Swimming Pool Co - Our pool before A&R helped us - Hot Tub & Pool Near Me - Granada Hills, California

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If your old pump quit and you need new one fast A&R is the place. When you buy the pump they guarantee installation within 72 hours. Jessy was at our house next day at 8 am. Also they have more inventory than any other pool supply I have ever seen. read more

Came in after my pool guy recommended this place to replace four grids to our pool filter. Great service! Beat Amazon prices for my items. Happy to support family-owned and local businesses. Do yourself a favor and stop here first before going across the street. read more

I am amazed by the amount of positive reviews this establishment has. A friend and I experienced terrible customer service. The owner was rude, unreasonable and extremely dismissive. We went in to buy a pool cover and were assured we would be able to return it if we had the original packaging and receipt. I paid for the cover on my debit card. Upon realizing that the cover did not fit, my friend attempted to return it. We were told the original card was needed in order to refund the cover. Completely understandable. When I returned with the original form of payment, the man questioned us on why this was the second time we were returning. We explained to him what happened. He stated he didn't care about an explanation that he would not return The money. He also went off about how he gets charged by the credit card company and doesn't get the money back. We went there in order to support small businesses. We could have very easily gone across the street but decided against it. Never again. Highly recommend against this location. read more

Only place that has the pipes that I needed for my pool. Reasonable price and great customer service! Will be returning here again for other pool supplies for sure. read more

When I needed to replace my pool filter, I decided to visit A&R since they are a local business. I'm so glad I did because Mr Park, the owner was so laid back and easy to do business with. There was no sales pressure. He also was the one to come out and install my new filter and he did a great job! I would highly recommend A&R for pool supplies and services read more

I bought an expensive filter from them and in less then 2 years it sprung a leak and they refused to refund or replaced it. This was a Pentair filter that should last 15-20 years. Instead the owner laughed at me and refuse to make it right. I will never set foot in that store again. Beware! read more

I would give this place negative Stars if it were possible. My husband went in and spoke with the owner, Jim Park. He explained the situation and told him exactly what it was that he needed. Jim sold him an overpriced pool pump that did not even come in a box. To add insult to injury, when we tried to use the pump, it was defective. We went back the very next day to return the item and Jim refused to refund our money or take back the defective item. It clearly says on the receipt that there is a 7 Day return policy. But Jim refused to honor this policy. It is a real shame too, because it looks like a really cool store with lots of different pool stuff and we would have shop there again and again, had they been honest. I really truly feel that Jim knew that this was a used pump and tried to sell it to us as a new pump. That is why he refused to take the return, because he knew it was a faulty used pump. I would never ever Patron this shop again, nor would I recommend it to anyone. They also charged an extra 10% to use a credit card. read more

The owner is extremely knowledgeable and helpful. He's talked me out of spending money on unnecessary chemicals many times and steered me in the right direction. If you maintain your own pool and are tired of getting $SOLD$ at Leslie's, check this place out. read more

Been using A&R for years. Great family owned business with a huge inventory of pool & spa products. The owner is always available to answer any questions. read more

Went in today, Friday, 5-2-14 to return an empty chlorine case and bottles. I wanted to retrieve my deposit ($6). The guy at the store when bought them was OK. This time a sour puss older man who was at the register. He asked when I left the deposit, and when I answered, he pulled a $5 bill from his own pocket and gave it to me. The deposit had been $6.00. Oh well, why argue? Since I needed the on/off pins for the filter timer, and I was there, I asked if they had them. Silence, except to ask if it was a yellow timer. When I said yes, I was led to a place in the store, he reached up and handed me a plastic bag with two pins that looked like what I wanted. I asked the price, was told $10.00, I handed them back and left. A couple of minutes later I went elsewhere purchased the same items (with 4 pins instead of 2) at for $2.29. I will not go back to this place, ever. read more

great place. i've been going to this place for 4 years now for all my pool needs and the owner makes me feel at home every time. he can be very straight forward and it may come off rude to some people but he's a very kind hearted man who just wants to help his valley pool owners! read more

Always helpful and always has what I need. I try to do a lot of the pool work myself so I need a lot of explanation and everyone here knows what they are doing! read more

Purchased a pool chaise, when we got it home we discovered that there was a hole in the back. Went to return to the store and they claim it is a manufacturing problem, not there's and refused to allow an exchange. They accept no responsibility got the sale of broken merchandise, I will NEVER shop here again. read more

I am a first time pool owner and just got it resurfaced. I came in to buy a couple things. An older man with arm sleeves asked if we needed help. I told him how excited I was to be a new pool owner and just resurfaced my pool with fiberglass. He said oh that's bad, that causes skin cancer. We all stood their staring at each other like WTF. He said too late now, you should have came and asked me first. What a debbie downer. read more

We used to use Leslies across the street, until the ownership changed. I Tried A & R and there were really helpful. I help my parents with their pool. The equipment is very old, but they still try to help me keep it going. He once modified the power transducer since a new one was not available any more. Eventually the heater went bad and they installed that and new pump. The system works great now. I feel confident that they will help my parents, if I cannot be there to fix things. read more

Came in to speak to someone about the DWP rebate for a new pool pump as mine was dying and the pool was turning green in me.. After 5 mins I had all the information and options laid out for me. Then they did something I didn't expect. They came to my house an hour later and looked at what I had . Two hours later I have a new pump installed up and running!!! Amazing service folks!! Thank you very much.. Oh and they did all the paperwork for me to get my rebate as well.!! So after I get my rebate this day cost me 400.00 and no hassle. Amazing service!!! read more

Have been buying chemicals and pool stuff there for many years. I bought a Polaris debris bag less than a month ago which normally last at least a year. The Velcro has fallen apart on it so it will not stick together. The owners solution to the defective product was to sell me a new one for half price. I don't think so. It should have been replaced free of charge. I will never again give A & R Swimming Pools my business and I will make sure others in the community take their business elsewhere. read more

Good service, decent prices, but they have everything! I would definitely recommend this store to anyone! I had to wait 2 weeks at Leslies for my vacuum part but these guys had them in stock. Compared to online prices and it was a little high but I guess thats expected at a small mom and pops type of store. A definite must try! read more

May 25, 2016 I was looking for a replacement filter for my pool and was led by Jim to a Pentair 4000 which i like. I told him that I will call him for my decision when I get home after I talk to my wife about the price and he immediately interrupted me and demanded that i should come back with the payment! I came back after 30 minutes and paid him up-front in full including installation ($1100.00). He came over to my house 1 hour later to look at my equipment, try to sell me a new pump as well, but I did not fall for it. The new filter was installed the next day. A week after installation, my pool man who shows up every Friday, noticed a lot of dust at the bottom of the pool and vacuumed them as part of his weekly service. Another 2 weeks passed by, the same thing, only this time he showed me white powder (instead of dust from the air). I was instructed by my pool man to call the installer as he does not want to open it and get the blame for it. So, I called Jim and he wanted me to take a picture of the pipe from the pump to the filter which I did and he said that the installation was done right. I really needed this issue taken care of as I have a party this coming weekend and he interrupted me saying I don't want to hear anything about a party and that the party is not of his concern (RUDE!). He wanted me to have somebody open and have it checked at my expense. (Remember that the new Filter was never opened since the installation). What's wrong with sending back the guy who installed it? He said he will come by the house tomorrow sometime. So asked him what time as I have to take sometime off from work. And again, rudely, he said that he will call me when he gets the chance! Which means I just have to take the whole day off from work! If I don't get this resolved before this weekend, I am gonna make a lot of noise. THE POWER OF SOCIAL MEDIA (Facebook, Twitter, etc.) read more