I been with the company over 10 years , and my car almost paid off and will trade it in for another car.They will work with you and make sure your happy when you leave..Mike is the best if there is something wrong with the car he will have it tow for you and bring it in he will take care of it for you.He will go way and beyond for you.. read more

Scammers charging 30 % more than the high side of a car truck value Stay away away away away away away away away Then pay interest Thief's read more

this company lies, especially when it comes to collecting payment. They said the payment was over 25 days late. If it was, they would have already come to pick up the vehicle second they're trying to add a massive late fee. My pavement is 586 and they're saying it's 658. they said payment came off my card last which is a lie because it's my boyfriend's car so he paid it off of his card last time company trying to say they didn't get payment but claims my vehicle is 25 days past due, which is not the truth otherwise they would've picked up the vehicle. The company lies and will illegally kill with your vehicle. read more

Mucho cuidado con la financiera de ABC auto todos son unos estafadores te venden y después no puedes reclamar todos los autos tienen problema y ninguno sirve read more

The whole business is crooked they overcharge you for cars least by three four times over and they definitely do not honor their contracts and if you're just one payment behind you better believe that they will be watching the LoJack system on your car and casually mention it during a heated conversation my car was coming into my second payment which was about 13 days they repossess my car in less than the time that they said that they gave me absolutely ruined my credit The Blue book value for my 2017 Altima with $7,000 they charge me $31,000 on that car sold it got the two payments that were behind and still left me with $6,000 what kind of s*** is that so piss with them they have absolutely screwed my credit up do not shop for those crooks all of them especially their finance department read more

beware!!!! if you are late for 4 days on just one payment, these people will remotely disable your car!!!!! just happened to me after they refused to work with me to pay a week late over the phone. it is horrible and disgusting behavior on their part! one payment??? with customer call to extend???? they do not give a f***! do not go there! read more

Rude Manager/owner. Yes we have credit issues but no need to be a jerk about it. Always paid on time but they have o customer service skills. read more

0/10 the customer service staff sucks. Josh sucks the manger sucks everybody at that dealership sucks. They are so terrible that I'm doing a voluntary repossession on my own car because I'm tired of the constant back and forth I had this car for a few months and to come pick up the car three or four times already and that's crazy. I would never recommend anybody to ever come here to buy a car if you read this review left in 2025 please stay away from ABC auto at all cost. read more

Fire Joanne the finance manager.They charged me an additional $50 saying my insurance had lapsed.When it was proven it hadn't she (Joanne)told my wife it didn't matter what we proved I wasn't getting the money back read more

Last year I purchased a car from them and have had nothing but issues with the car. I would take to their auto repair and was always told there was nothing wrong with the car. I always took pictures and video. A year later I still have issues with the same car. So I called customer service and they have no clue about what is going on with the car. There customer service is horrible. I do not recommend this auto dealership. read more

These people are shysters June 21, 2022 By Patricia Whitted from Dover fla Looking for a good reliable ride so I went to check out this dealership thinking they would be honest about there vehicles. I was wrong I was told this 2010 lincoln mkz was a nice ride you will like it. Saleman Julio kept trying to get me to get into this ride so I did I purchased it 5/20/2022 it was a nice ride for 3 days so it's here now 6/20/2022 1 month 6 different things went wrong with it. it was in shop more then on the road. If im going to pay $17,000 for something that is way over priced I would atleast like to enjoy it. Not with the people they are a rip off and a liar and have high mileage used cars I would never shop here again or let my worst enemy shop here. So now I'm out $1800.00 of my hard earned money read more

I don't even have a car threw them which I'm glad I didn't purchase one when looking ...I went with ok carz in Lakeland far better customer service far better with working with you with payments ..although my car payment 288 every 2 weeks is paid on time never late never missed a payment..so if your looking for a vehicle plz do not look at abc auto cuz they will not work with you like they tell you in fact they will disable your vehicle if your a even just $50 behind all around one of the worst companies to get a car from ..to bad they don't let you put 0 stars read more

Herberth and Jordan are the worst these are scamming low life business men sold me a van and in less than 24 it's broke down and refuse to return your money and their so called warranty service department a bunch of shade tree mechanics Do Not Buy here!!!!!!! And if anyone over @ abc got an issue Come check me and don't buy from Do Boy Kevin either read more

I've had nothing but problems since I've got my 2012 kia Rio from abc. It seemed like every other month something happened with the car and and I have to take it to the shop and pay money I don't have for something else to break down once again, it's absolutely ridiculous. I can go down the list of the things that was going on and are currently going on as I type this. 1. When I first got this car the wheel alignment was off so they had to fix that. 2. Three months after that my AC stopped working 3. About two months after that I had to go to the service center because my car was vibrating real bad and doing funny things and I had no idea that I would have to pay to have my engine replaced because they said that there was a recall on my engine that they didn't know about and I didn't get my car back until 3 weeks later. 4.now my break lights stay on when the car is off and the top break light by the rear back window smokes. I told them about my problems but they told me that they can't pay it unless I pay the cost for the service. Be very careful buying from these people because they sell limits and they don't seem to care they just want that money. read more

I Spoke to Elizabeth Cuevas About My 2012 Honda CRV She Sold Me Last Month On The Next Day I Had To Come Get My Brakes Checked, I Come Back 30 mins She Said It's My Engine WTF!!! Worst Dealership read more

STOP don't go here. The whole place is a scam. Finance girls are the most disrespectful people in the world. All are Spanish, rude, and nasty. Especially Joanne. Cars are way over priced, break down as soon as you leave the lot. Take it from me DO NOT WASTE YOUR MONEY HERE.. read more

The most unprofessional staff I've ever dealt with! If I could give a negative star rating I would. The women in the financial department are a complete joke. All immature & laughing at customers on the phone. Do not recommend doing business with them, EVER. Especially if you would like to keep your sanity. read more

Had a great experience always checked back to give me updates . was aware of what was going on great customer service skills polite . helped right away to get a vehicle when I needed one and put me into the vehicle I'd like working with me . Thanks Herberth Mazariego read more

They took my vehicle and sold it because I miss one payment after 4 years of straight paying on time because of hardship and that was a trade in on a another one... read more

Precios altos, intereses altos autos de mala calidad lo peor de todo es el servicio al cliente

I just want to say paying on this Cadillac 2007 DTS that was going to cost me in the end $13,000 at $415 a month when the car is worth only $3,000 KBB the hassle that you get to get things repaired and no car while it's in repair for a week and a half it's time and then they want to say that it's not under warranty when I clearly tells you that it is here paperwork that you sign for I will not ever refer this place to anyone and it's sad that I've had to hire an attorney because these people do not want do the right thing. Then they expect me to sign a release form and they're going to put on my credit rating that it was repoed when I voluntarily we're giving them the car to sell to some other poor individual that has no clue what they're getting into I was fooled but I won't be Fooled Again I must say Daisy and the other girls in customer service are the only thing good about the whole company. Chris Kinsey read more

I'm gonna be 100% honest The car buying Exp was good. Months down the line I became unemployed(in may), then re-employed 2 months later. I was able to make 1 months of payments, I was late but the car current June 1st. May was paid already. I missed 2 of my payments for the following month of June. During this time I kept in constant communication with the finance company and tried over/over to come up with some kind of agreement but they would not work with me. I was told to come in (mind you I just started a new job so I took 1hr off work for this) the lady texted me and said I needed to come in to sign something so I could pay the remaining amount I owed including late fees at my very next available check. Witch I thought was great, exactly what I needed a break. (Mind you the car needs replacement parts that cost about 300-500$ in parts alone) I was gonna give them 900$ in two weeks to get me current. I went in of course, when I got there I was told I needed 42$ or I needed to leave the car there and find someone to pick me up. That's not what I was told over the phone. I had no one to pick me up, so I told them I'd go outside and see if my bf had 42$ he didn't so I had him drop me off at work and go home. Later on that same day the car was repossessed, now I need to pay 100$ To get my belongings. It's not a big deal I just will get another car somewhere else. Hopefully one that isn't that dumb. Because in 2 more weeks if they would've just worked with me they could've got there money. I don't mind taking my money elsewhere to a company that understands after coming out of a pandemic shit happens jobs are lost I was missing 1 months worth of payments I would've been caught up on if they worked with me. They knew I had no money not 1$ not 42$. They tried to bully a pregnant 21 year old. read more

Con artists had a fiat with them and the car payment was not even due it was seven days early and they turned the car off so I couldn't go anywhere and thank god I was at home I told them to come get the vehicle I don't feel comfortable doing business with them I paid $1700 down they are a fraud dealership they wanted me to pay $900 to get the car back and the payment was not even due yet they are a shady dealership do not buy a car there they kept the car and tried to charge me ten thousand dollars I disputed it with my credit report because if they didn't sell it they cant charge me for the full amount I was waiting for them to sell the car and I be charged with the difference please go somewhere else run far away!!!!!!! read more

Avoid this place like the plague. I put $1,600 down on a 2007 Ford Explorer that has over 120,000 miles on it. Now I understand it's a used car and things happen, but we barely even had the vehicle 48 hours and it started with the problems. It overheated. So I called the dealership and they had a tow company local to me come get my vehicle. I'm waiting in the parking lot and I get a call from the tow company dispatcher telling me it'll be over an hour because the driver assigned to me is on lunch, then the driver is bringing him lunch back then coming to get my vehicle. So that's fine, I mean everyone has to eat, no big deal. So I call the dealership to let them know, but I'm asking them like hey I'm on the way to work ya know can you work with me please don't leave me stranded with my 2 year old. So they were nice enough to lend me a loaner car until they fixed my vehicle. Which I appreciate very much. Next I get a call from someone in their service department telling me the parts for my vehicle won't be there until Monday morning and my vehicle will be ready Monday afternoon. I called yesterday to ask if they were done with my car yet and the man informed me that he was unable to get to it and would have it ready for me the next day. So I called early this morning to ask if they knew about what time he would be finished so that I knew how to set my day up, he informed me to expect a call from him around 4 pm letting me know he was finished with the repairs. I called around 4:30 to get an update, the man then proceeds to tell me that he doesn't have the parts and my car might be ready the next day. So now I feel like I'm getting the run around and I ask to be transferred back to sales so that I can speak to someone about this, because I don't like being lied to. The mechanic just put the phone down and didn't transfer me anywhere. So I hung up and called back, got to speak to Dylan. Now this guy here is a real character. I start to try and explain to him that I'm a little frustrated because I don't like being lied to and I feel already played because they kinda got over on me with the price of the car and the down payment amount and in less the. 2 days the car is already giving me problems, and he starts to ramble about parts getting in on different days because they come from different places and I let him finish, to tell him that I understand that and it wouldn't be a problem had the mechanic not already told me twice now that he has the parts for my car and is now telling me he doesn't. I got so upset I just asked him if I could either get my money back or get into a different vehicle and he just tells me "that isn't going to happen". So we get off the phone and I come home upset and tell my boyfriend what happens. He tells me to calm down and calls Dylan back himself and tries to calmly talk to Dylan, Dylan was rude and yelling and cursing and then told my boyfriend that he's not going to fix the vehicle, we can have it back as is and fix it ourselves. So I go up to the dealership and try to talk to Dylan who just laughs at me and tells me I signed a contract and nothing is going to happen, that I can take the truck back and he'll just write it up as a repo on my credit and that's that and that he's shutting off the loaner car. Now I will admit my boyfriend acted out of character, but Dylan was the entire reason by calling my boyfriend a bitch and all sorts of other things. That is not how you conduct business at all. So he calls the cops and so do I. We gave the loaner car back and he's just in the office laughing and provoking my boyfriend trying to get him more upset.. now I don't feel like I can trust this dealership because of Dylan and I hate that because despite the miles I really loved this suv. Robert was amazing, the customer service was amazing when we were there buying the vehicle, now that we have a problem it seems like they could care less.. and Dylan even said it's not my family or kid so why would I give a f#*%. I just feel really taken advantage of and I don't feel like I can trust anything from here now because of this man child, and that's extremely disappointing. I just wanted my money back and all he had to say was "it's mine now so there's nothing you can do about it"... I just want my down payment back.. I don't want to cause problems and go to court unless I absolutely have to.. read more

Predator financing. Low quality of cars. Wait for you to miss payment so they can repo your vehicle and resell it. It's a never ending cycle

Double check your credit reports. I just had to file a complaint with the better business Bureau on how they wrote mine off. Insurance and gap paid off the whole loan but they wrote it to screw my credit up. Ill be contacting bay news 9 as well as all the veteran groups im apart of to let everyone know how they treat veterans and military families. Dont come to this dealership.. if u look a block up from the location there is their repair center "" abc auto repair'"" u can see all the damaged vechicles they get from auction that they ""fix"" then move to their lot. not one billing statement or any letters were sent out to me about any amount due... Yall opened up two reports on my credit but messed up big time but ill save that secret for the public and media .Im just gunna let the media and public handle it. Usaa already confirmed the loan was paid off or they wouldnt have receieved the title....very very shady. read more

I wrote a review months ago trying to give these people the benefit of the doubt but honestly, f#%! Them. They are nothing but crooks and liars! I got my car in February of 2017 and have had nothing but problems with it. Even then, I still continued to make every single payment ON TIME. Never did I miss one! Back in September of 2018 I received an email from my credit stating an account had been closed. When I checked it, ABC had closed the account and my credit went down almost 100 points. I was livid. I contacted abc auto numerous times to get this issue resolved and was always given the runaround. The first three times I called they transferred me to 4 different people all who responded with "I don't know why they transferred you to me" like what??? After multiple failed attempts I finally filed a complaint through the better business bureau. ABC responded on there letting me know the problem would be resolved within a week. Well.. it's been about 4 months and it's never been resolved. I finally decided to trade my car into a REAL dealership for something newer, with a fraction of the miles I had on the one through them, paying the same exact price. When the new place ran my credit they sat me down and showed me 3 different credit reports that ABC had on me. 2 or them said my account was closed with $0 balance, while the last one said my account was closed with a balance of over $7000. BUT on my online portal at the time it said my account balance was $4985. (This was two weeks ago) and today, after I call to cancel my automatic payments and had to deal with the attitude of Joanie or whatever her name is, I checked the online portal again and the balance was over $5000. Lmao like you guys are really playing! They have been pocketing my money since September, meanwhile I'm struggling to get them to fix my credit issue that they ruined. Please whatever you do STAY AWAY from this place! I was desperate when I came here and it was the worst mistake. Just read through the reviews, the cars start breaking down days after leaving the lot! And to make things even more entertaining, my interest rate was 27%! My interest rate on my 2016 Acura ILX is 7%! Liars, thieves and whenever you call you speak to uneducated women with a bad attitude. Shame on y'all. read more

First of all my financing has been a total f##king nightmare first of all I drove for 5 months with license plates so I paid over $400 for it that's a never registered to the car I was driving I was forced to leave my car in St Petersburg on a Friday and couldn't do nothing until Monday then I keep getting calls and texts from the stupid ass account manager that can't figure out 14 days every two weeks nor does she realize I have paperwork that states 14 days every two weeks every Saturday to be exact that for some reason her 14 days comes up 13 days and so forth and so onin the beginning they were taking their payments out of my account for them 5 days early why cuz stops bus and also check your credit report and make sure they didn't close your account as soon you just paid your car off and your still paying 27.5% interest and not getting credit for it that's what kind of slime balls this fucking place is and if they do do that to your credit report drop their ass off of your insurance cuz there's no need for him to be there I have an attorney read more

I thought I had pretty decent credit but apparently not good enough for Carmax. After wasting a day test driving and picking out cars they ended up telling me I wasn't approved. My neighbor recomended this place and said I wouldn't have a problem with financing. I told the people at ABC about my experience with Carmax and the vehicle I was getting ready to buy. They were able to find me a comparable vehicle with only 5k more miles, but it was much cheaper. I recomend this business. read more

Great experience dealing with Jay Scott, very helpful and knowledgeable. Thanks

I check my credit report once a month , and I have seen that my payment I make every month is not coming off my credit report for a wile now , What is up with that ? (NOT A GOOD BUSINESS PRACTICE)!!!!! IT'S Hurting My Credit Score !! Please FIX ! (9) payments to go and I am done with this Dealer ! Nancy Woodall read more