I came out of this dealership with positive equity and a really good deal. I really love the silverado and function well . Shoutout to, Clay, he was a really big help and funny guy. read more

Was told truck was inspected and safe no issues even brought a code reader. They run a chop shop. Flashed the ECU. Because code reader found nothing till I drove it for a couple days. Then codes started popping up but not all of them. First one was air bag sensor, engine, TPS, and jolts in gears. Took it to shop. They got underneath and found tons of wires just cut and systems unplugged and said this is what chop shops do to sell terrible damaged vehicles. I was notified that the warranty that I have was sold by the owner/GM covers none of this. I was also notified that the vehicle if in a crash no airbags will deploy. And that since the ecu was flashed and so many systems cut off from the main wire harness without replacing the main harness and multiple harnesses through out the system and resetting the factor ecu settings that they don't know the full extent of the damage because they cut wires in front of multiple systems. And covered warning lights behind the tachometer with tape. I called shop to ask about it and he just said bring it in we'll look at it and said the airbags will still function. I'm going through a vehicle inspection process at Ram to get a case together as I was lied to and sold a vehicle knowingly without let alone airbags mutiple other hidden damages. Do not I repeat do not buy a vehicle from here unless you are an experienced mechanic and even then I would be extremely cautious. read more

Great People And Cars. I bought a vehicle from them and they it very easy for me. They worked with me very well on getting me the vehicle I wanted. Thanks Clay For The Great Vehicle Again. read more

Please hear me loud and clear this owner is a scammer and you should never purchase anything from him. I bought a 2018 Mustang from him in July and since I drove it off the lot I've had nothing but problems with it. The warranties that they are offering are not bumber to bumper so if something goes wrong with the vehicle like my car and it messes up any other parts of the vehicle that's not listed they will not cover it so what's the point of the whole extended warranty when you still have to pay out of pocket it was just all around the board of bad deal save yourself a headache. I'm paying almost $20,000 for this vehicle and I just had to replace the engine the turbo and now the Cadillac converter save yourself a headache. I don't care how good the car looks leave it there do not even visit this lot. read more

My family and I had a great experience. They have a lot full of great looking cars. We were able to get inside all of the ones we liked and get all the information and prices for the ones we asked for. It was actually a fun experience, our son even enjoyed going inside the cars. Everyone that works here was super helpful, patient and friendly. I searched elsewhere for an Alfa Romeo and every place seemed like a scam or was overpriced. I'm so glad I found this dealer. I would definitely buy again in the future. I just want to say that we did our own due diligence before driving here and purchasing buying this car so there were zero surprises. read more

Five Star Auto Sales Tampa - Alfa Romeo Giulia - Used Car Dealers Near Me - Tampa, Florida

My wife purchased a Hummer H2 based on the manager named Triso, who told my wife and me that the vehicle was inspected and there were no known major problems to consider with the $14,000 purchase. We live 6 hours away and did not have the opportunity to take the vehicle anywhere to have to checked before purchase. On the drive back, the first issue was breaks sounded bad, and the gas gauge did not work. We had to stop every hour to refill to ensure no gas leak. Once home, we took the vehicle to a third-party mechanic who said the vehicle had many issues that should have been disclosed. We contacted 5-star Triso, and he said to drive it back 6 hours and he would pick up labor and we would pick up parts cost. The problem was breaks were metal-to-metal, rust hole in the frame that could collapse at any time, and gas gauge was not working, and needed to be replaced fuel pump. There were muffler holes and leaks, and rust so bad took over an hour to get parts removed to replace the gas tank, which was a mess. Over $5200 in drive off the lot damages with Triso claiming too bad you have a contract buy as is" the offered $500 compensation! Many more issues were not listed in this post, but we were sold a lemon, and 5 Star lack of care to provide reasonable compensation or buy the vehicle back. DO NOT BUY A CAR FROM ZERO STAR! read more

This dealer was such a pleasant surprise. Great family place, very honest and helpful. My son was looking for his first car. Not only did they help him make a smart decision but talked him into a car that cost less! What dealer does that! They made promises to fix minor things on the vehicle and followed through even after the sale was said and done. Highly recommend! We will be buying here again! I have already been recommending them to friends. Thank you 5 Star! Definitely 5 star service! read more

I have included a screen shot of your original post below, Tirso, since you edited your post from lies to now admitting we did purchase the vehicle from YOU (after I posted a screenshot proving the vehicle was purchased from this dealership). My review contains no slander as it is all TRUTH. This dealership knowingly buys DEFECTIVE and DANGEROUS vehicles that look nice on the outside. You were fully aware the vehicle we purchased was a lemon as it had mechanical issues within 24 hrs of purchase. It then sat at your dealership for a month because your mechanic was not able to fix the truck. It had to be towed away from your lot, and you did ABSOLUTELY NOTHING to make things right. You didn't even fix the minor things that you promised to fix at time of purchase. When I posted my review is irrelevant. What is relevant is that, based on the other reviews, you guys are still scamming people and have been since at least 2018 when we purchased our truck. read more

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just them knowing I was purchasing a vehicle from them and they didn't even fill my gas tank up half way, the warranty coverage is don't take it to the dealer because their not covering the full labor amount * YOU WILL NOT BE PAYING JUST $100 DEDUCTIBLE * you bring the dealer a check for full amount of the vehicle plus the warranty and you would think they would reimburse you the deductible at least read more

AVOID THIS PLACE AT ALL COSTS!!! I'm annoyed that I have to even give this place one star. I'd give negative stars if I could. They have no problem selling broken cars that require thousands in repair. In a year, $5,000 in repairs. The car was brought back to them, specifically Tirso. He took the car and claimed to have repaired it. Complete BS. With so many dealers out there, it should be easy to AVOID THIS PLACE AT ALL COSTS!!! read more

Bought my 2020 transit, and Clayton did a fantastic job with my financing, Tolga was speedy and ready with the info I needed to make a decision. And Mark had great energy, and was very nice. Very well ran family business, would definitely recommend, and will be coming back in future. read more

Update: Since my initial review I took the Cooper to the Mini dealership for a check up and to see about getting the sunroof fixed (which I discovered didn't work until I got home.) The dealer did $539 worth of maintenance to the car as oil was old, filters, needed changed and brakes needed to be flushed. Also they informed me that the clutch would need to be replaced and the sunroof needed parts. I all the repairs are nearly $6,000! I realize I bought the car as is but I'm disappointed in myself for not having the car checked out and for Five Star to sell a car that was not throughly inspected and repaired before selling it. I paid $12k cash for the car and at minimum I'll need to put another $3,000 in it to make it reliable. I bought a 15 Mini Cooper from Five Star today and Mark and his team were very professional and fair to deal with. I was a bit apprehensive buying a used car but the car is in great shape has a clean Carfax and the Five Star team made it an easy transaction. I highly recommend this dealership. read more

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Was responsive and found me a vehicle in my price range that works great thanks 5 star auto sales Jessica davis read more

I did call and I have the call log to prove it regardless of the fact when I showed back up with my brother complaining about the issue u stated there is not much u can do "she bought it as is which" is not right to have a car on a lot that is not properly functioning or in good condition to drive and selling for 10,000 u claimed to have changed the oil that was a lie and I have the mechanic information that changed my oil who will tell u that nothing was done to the car just take your car back and return me my down payment read more

I LOVE 5 STAR They met my needs and my car is driving excellent after 9 months of having her. I appreciate the guys over at 5 star on bougainvillea big time. thanks again. read more

Thank you to Tirso, Tolga, Jessica and the crew for my new ride! I love my new Range Rover. Super helpful team!!! read more

Five Star Auto Sales Tampa - Used Car Dealers Near Me - Tampa, Florida

My daughter was looking for a specific car and she found it at Five Star Auto. We were welcomed by Clay and he took us to see the car. The car was in great shape, started right up, all the electrical stuff works, and it drives great. The process of purchasing it took about 30 minutes and the courtesy provided by Clay and the staff was exemplary. They washed the car, put gas in it, charged the AC, and had it ready for my daughter. Her first vehicle and I'm extremely satisfied with the customer service we received. read more

Five Star Auto Sales Tampa - My daughter with her very first whip! - Used Car Dealers Near Me - Tampa, Florida

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They are the nicest thieves you'll ever meet, take you down payment and pocket the money so after you get financing you down payment doesn't reflect, it like you put nothing down. You all have good customer traffic why do such shady businesses. It's sad cause if y'all did good business y'all would be killing the other dealer but instead your shady practices are gonna kill the business. read more

I had a terrible experience with this dealership. First thing is that they take forever getting back to you. I had to reach out to them each time during the process. Secondly the first guy I spoke with in which he never gave me his name, said that with my repo on my Experian my $2500 would not be good. He said it would have to be $5,000 for down payment in which I agreed. He never got back to me. I had to reach out to the manager and some other sales person by the name of Jessica got back to me. She said we need to run your credit and I told her okay. She said she would text me only to find out she texted the wrong number after I called her back after a few hours. Don't people know how to read applications. It's just numbers. She never got back to me to let me know whether or not my credit was checked. I don't think it was but anyhow. The manager responded to me because I sent a text mentioning, why is it being so difficult to help out a customer. I remember when sales people used to chase us to get into a car. Not sure what happened with that. The manager himself told me that if I had the $5,000 we could move forward and that the car would be an easy delivery. So I had to reach out once again three hours later only to find out that my $5,000 was not accepted. I was so upset because it was a waste of time, and they didn't even tell me how much the bank was asking for. I could've taken out more money. Didn't even give me a viable reason why I was denied. That's a hell of a down payment. They didn't even ask me if there were any other cars I was maybe interested in. They don't care to help you. Their replies are very short and they will just tell you I'm sorry, but you were denied. The BMW is an old 2014 with more then 100k miles. It was priced at about $12k and $5k is not enough for down payment? This place is a joke. They are not professional at all. They could have told me form the beginning when I explained to them about my repo instead of giving people false hope. They have been doing this for years. They don't care about customers. They are very unprofessional in reaching out also. Stay away from this place! ***** UPDATE ***** I got approved for the same car in black at another dealership for just $3750 for down payment. This is how you treat a customer. The guy worked his magic and went out of his way to actually help me. read more

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If I could give ZERO stars I would. They sell horrible beat up cars, do not honor warrantee and the owner is a crook. STAY AWAY!! They will NOT fix the car once it is driven off the lot. Do yourself a favor and do NOT buy!!!!! read more

My experience at Five Star Auto Sale Tampa with Rubin, Camilla, and Tirso has been the smoothest, most efficient dealership experience I've encountered so far. I'm from Rhode Island, moved up here with an older Jeep Compass with no ac, I got a pretty nice deal with My car, after 24 hours of looking at the views and options of vehicles in my price range, I've gotten down 2 cars I was really interested in and the car I decided to go with was by far the best decision I've made in 24 years! Best experience I've had down to the finance company. Everything was smooth sailing like I am now in my new 2015 Lincoln MKC read more

Walking onto a lot and buying a car is not something I look forward to. With Five Star Auto Sales Tampa it made the whole process that much easier. The staff was extremely friendly and I feel great about my new car. Thank You for all your help! read more

Amazing team and super helpful service. Huge selection of cars to choose from, all very clean. I would recommend this place to everyone. I have been coming to them for vehicles for years. For anything I may need, they help me to the best of their ability. I will continue to come back for years to come read more

Very professional and knowledgable. Smooth purchasing process for my Lexus SUV. Highly recommend.

Putchased vehicle September 2022. It broke down 2 weeks later. Had a diagnostic done at 2 places, Infiniti being one of the places . $12000. 00 in repairs; unfortunately no warranty. Was told no major issues when taking test drive. Final results need a new motor. It's been in and out of the repair shop. Time to trade it in read more

Dealer made me feel uncomfortable from the minute I walked in. Owner agreed to price but when I arrived I received a bunch BS about how he needs to pay his operating expenses. Two guys in the same office trying make an overpriced deal. With me being a potential customer I would have preferred a different approach. Would not recommend this dealer. read more

Spent over $1000 repair same day I bought vehicle. I don't think they are honest. I am a fair guy and like to give everyone a chance but the dealership is questionabl! read more

REAAD READ READ!!! Went in to purchase a vehicle, in which I did, when I submitted my auto loan check, one week after I received a text message from Five Star Auto Sales stating it got cancelled, I was confused especially having a trustable well known bank, anyways called my bank and found out the dealership (Five Star Auto Sales) entered the wrong VIN number from the car therefore I had to cancel my loan and create a new one, a TIME-CONSUMING process btw. When I received the new one went ahead to Five Star Auto Sales and turned in the check again. Talking to, im guessing the owner I don't know his name, he told me he had to pay a cancellation fee and told me to pay HIM the quantity for his mess-up!!! I told him that is not my fault usually dealership handle the auto loan information that they have to enter and call the bank! I respectfully denied , then he was upset by it, and I was shocked, he later on and tells me to give up MY PHONE so he can do something in Google numerous amounts of time, I told him why do you need my phone NUMEROUS amounts of times, I told him is it because you want to write a good review on yourself? He responds by saying yes I paid the $32, I told myself WOW!!!! I was shocked so I stood there waiting for the transaction to finish, once it was complete I was OUT OF THERE!! If it wasn't for Tirso, with his kindness when I first came by, I would've gave this a ZERO if I could! UPDATE!! MY CAR HAS BEEN REPAIRED MULTIPLE TIMES NOW AND THE MECHANICS TOLD US THAT WHOEVER THE DEALERSHIP WAS SOLD YOU A CAR THAT NEEDED SOME WORK ASAP!! Unbelievable....... Thanks Zero Star Auto Sales!! read more

After driving most of the day searching for that perfect car for my daughters sweet 16th birthday, I ran across this Red 2017 Volkswagen Jetta with fairly low miles on TrueCar for Navy Federal. So I called and was able to negotiate a fair deal with the manager before I made the 1hr drive, as I pull into this car lot they had so many cars on the lot my lifted truck could barely squeeze in and parking was almost not happening. So I walk around the car, look under for leaks, check the oil to see if it had any other fluids or anything that may show damage to the engine, and no fault lights on the dash. And after the young very helpful salesman moved Several cars around to get this Jetta out, I was able to take it for a test drive a few miles. Everything checked out, and CARFAX was clean and maintenance was kept up to date so I went ahead and gave them my check, signed all paperwork, and made arrangements to come back later that evening to pick it up. After Uber dropped me off I drove the car 1hr back home with zero issues, then I pull up to my house with my daughter waiting in the driveway to see her new car, we then drive up to the gas station, head home and park it for the night. The next morning I wake up for work and decide to take this car to work and make sure all was safe before sending my daughter off in a used car that was more than likely purchased at an auction. At 5:30am I start this car and the dash lit up like a Christmas Tree with all the fault lights followed by the steering column shake, at this point I'm freaking out wondering what could be going on, so immediately start googling and YouTubing common issues that go wrong with these cars and was able to find that it's was more than likely a wheel bearing sensor, or worst cases a bad wheel bearing or possible ElectricPower steering rack issue. 2 of these issues could have cost me a few thousand dollars to have a technician diagnose and fix, but after calling the manager he told me to bring it in the next morning and they will look at it, so I then decide to finally check the reviews for this dealership(which I normally always do) and now I'm freaking out thinking this is about to get very expensive for me. So I rush home and pull out my ob2 diagnostic plug and laptop, run first test and it popped up with 46 error codes. I ended up clearing all codes and ran a second test, now I had 8 error codes, after scrolling to the bottom of these error codes I see the Front Left Wheel Speed sensor wasn't responding, so I was fortunate autozone near my house had the exact one I needed, after replacing it and then clearing all codes the 3rd time, I ran the last diagnostic where I had Zero error codes left, and all other functions of the car where responding great. After driving the car around all day I ended up falling in love with it, very happy I purchased it, and my daughter absolutely LOVES it!! But yet again, this could have been very costly, frustrating for someone, dangerous, and time consuming when you just spent thousands of dollars. read more

The dealership advertises all of their cars as good fully working vehicles that have no damage but when I went today all cars were very beat and poorly taken care of as well as the damage was visible on every vehicle that I looked at and the repairs were very poorly done and body panels were misaligned on all of them and paint colors were off evident with polaroid glasses. read more

The most dishonest car dealer I have ever bought a car from. They sold me a LEMON. When I called to discuss, manager would not even pick up phone to talk to me. You should, NEVER , NEVER buy a car from them. Very dishonest people. I hope they heard of KARMA. TURSO GIVES THE BAD NAMES TO CAR SALESMAN. VERY DISHONEST PHONY. read more

I called to ask about a vehicle and trade in my vehicle I didn't get a response so I called and I'll wait at the entire day to call again and didn't get an answer I waited to the next day and still didn't get an answer till later that afternoon on the value of my trade which was way below with the car trade in value was then the sales rep didn't even sound like he cared at all about trying to help me with the vehicle. read more

I'm ashamed to say I bought a vehicle from here. These guys lie, manipulate and offer a horrible service. I purchased a corvette from them with the assurance that they would replace the oil pan and radiator for free on a set date. They missed that date, and multiple more the owner set. As soon as the moneys in hand they ignore your texts, calls and will be surprised to see you at the shop. After countless hours wasted on trying to get in contact with them so I could ensure the repairs on my new to me vehicle would be done I got my car back to their shop. This is where the horror begins. The corvette frame is designed so you have to remove the front subframe to replace the oil pan gasket. After their head technician did the repair he took it upon himself without consulting me... to SPRAY PAINT the entire bottom of my car. On top of that it still leaked. I should've prefixed by saying I'm a mechanic myself. I only took their offer hesitantly as it was free and written in our contract. read more

i want to thank everyone that work at auto five star sales they help me get my very first car and I know it start out ruff but at the end they took very good care of me read more

love my new truck and love the dealership,Easy finance and great price ...Tirso and Mark worked with us ...Happy buyer

Wonderful experience, the whole team was a joy to work with and they helped my wife get o to her dream car, 10/10 would recommend and will buy all future cars with 5 Star ! read more

This place is awful!!! Save your car buying experience for someplace else. They have a low star rating for a reason. Do your research and go to a better dealership. I gave this place the benefit of the doubt and bought a 2010 Mitsubishi Outlander. A FEW RED FLAGS- they let me drive the car away with no insurance. I left 3000 dollar deposit and thy gave me the keys telling me to come bAck with my loan approval. I just moved from California and needed. I was in the Tampa area for 2 weeks for training. In that time they were supposed to get me a Key fob to get in and out of my car, fix my steering column, and give me my new License plate tags . They " didnt have enough time". I was in town for two weeks. I kept having to call and pester them to follow up. I left town without my plates, the column fixed, or the key fob. I also had to buy new tires because there was a huge gash in the tire wall with the metal coming out. AND when I took it to the tire shop they said the WRONG SIZE tires were on my car. Smaller beat up ones. Then a week before my temporary tag was up I called to check on the status of my plate being mailed to me. They told me I had to pay $20 dollars! Are you kidding me? I had called so many times before asking when it would be ready snd they said they would send it to me. I had to pay the money, and when I did they had me TEXT a consent. How unprofessional. Jessica the " office manager" wasn't helpful in the least. Each time I dealt with her she acted snotty. This place is awful!! DO NOT SUPPORT THIS BUSINESS!!! I am looking into sending the police there because this place is doing shady dealings with selling me my car. read more

Tirso and his crew are a good bunch of guys friendly and helpful and the selection of automobiles is exceptional. understanding this is a resale lot and that some of these cars in fact most were likely bought at auction brings a level of understanding that there may have been accidents involved with these cars or other issues but my experience was quite good the car I chose was a beautiful Mercedes that I understood had been in an accident and been repaired to me this was acceptable because here so and I worked out a very very good price for this vehicle he gave me a new battery and he did minor a minor body adjustment for me to make the car just right if you're really looking for a very nice used car I will certainly recommend you stop by and take a look and talk with them about it. thanks to all of the crew at five star. read more

Okay after two months a purchasing a car from this dealership I am making this review I purchase a 2018 Toyota Camry the price for the Camry was a great price,the procedure of getting the car in the down payment was very fast and easy 3 of the guys who work there was very helpful The Only Name I can really remember is Ruben sorry but streamly helpful people the owner is very nice as well riding around in the car I've experienced no problems so far the only problem I had was a cosmetic problem and they fix that right away we did have trouble with getting my license plate but we solve that problem overall the dealership is not bad the cars they sell there a great price of course when you buy used cars you might get a lemon or a bad car that is up for you to test drive it they do allow you to test drive the car and use your best intuition overall no problems with this car I would recommend this dealership the only thing I could tell them to critique would be the process to buy a car and getting license plate I did feel like those procedure was happening so fast could be overwhelming for a new buyer who never bought a car from a dealership before, and their response back time there were days that I did call or try to text someone for information on things and would get a response back two to three hours after my call or text nothing to deal breaker but just could be a little bit faster on the response back over all a real great dealership read more

This is an update to a previously hopefully optimistic review. In August I over paid for a car from 5 Star Auto and here we are in October where I have already had to spend an additional $1500 to get this car running right so I can feel confident that it won't leave me stranded somewhere. The car started leaking, then the windows wouldn't go up. I had the thermostat, a hose, and the window main switch replaced My recommendation is Do not buy AS IS. Before you buy anything from this place read the reviews and go in with knowledge you may be buying a lemon and expect to pay more. read more