Great service. I'm from out of town frank came out 10 am on…read morea Sunday morning and fixed my car in no time

At a conference in Orlando and our alternator went out. It was late so we spent another night at…read morethe hotel and prayed we could find help in the morning. Frank was a God-Send! I had left him a message, he call me at 7am and then came right to our hotel and installed a new alternator! His man is a Fast, Honest, Angel!

Quick response, good folks who work there, they keep you in the loop, even came in on a Sunday when…read morethey were so I could pick up my car before I needed it Monday!

Not the easiest place to find (no signage thanks to the city fathers), but worth the hunt. I've…read morebeen there twice & will be back again. Ease of scheduling, work completed in a timely fashion & competitively priced.

If I could give A.X.K. 1000 stars I would!! Not only did they do an amazing job repairing my…read morevehicle Genie was an angel that helped me out the whole time. My accident took place in Florida and I live in Georgia. So I was stressed out about that but the crew made the process so much smooth for me. I want to say thank you so much from the bottom of my heart. A.X.K. you guys are the best!!! I want to recommend everyone to check them out!! 1000 's across my board. Shout out to Mr Michael Bowman as well with Geico for helping me throughout this process!!! You guys are the best!!!

I was blessed beyond measure with the service that I received at AXK Collison, Apopka's finest…read more They are definitely true to their mission statement. I will quote the first and second sentences. It states, "We aim to redefine automotive care with unwavering dedication. We strive to restore more than vehicles; we restore peace of mind." They gave me the ultimate customer service experience and sealed this truth. It was impeccable and rewarding from the beginning to the end of the service. I was impressed, well satisfied, and became overwhelmed with tears and a jaw-dropping aww. Yes, Mr. Armando did that to me. He went above and beyond my expectations with his kindness, thoughtfulness, expertise, and professionalism. He is so friendly with his award-winning personality and smile. Mrs. Janie was polite, very helpful, friendly, and caring. She is an amazing person. It was delightful meeting her. She delivers with an outstanding performance and with unmatched qualities as well. AXK is the BEST. Y'all stop by their shop now ya hear. Sit a spell and have a cup of coffee. You will love it. It's a very nice and clean place. You will overstay your visit.

Meant to post this last year! Found Mark's service here on…read moreyelp... Price was reasonable and he showed up early to install the water pump. Was very professional, completed the task and saved a few bucks Would've taken probably an entire evening at the dealer to get my Mazda fixed ! Will definitely be using him in the future for any repairs! Tony

Mark is awesome! He…read moreshows up on time and does whatever it takes to get the job done right.

Super quick service, he helped me replace my daylight running lights and was very professional,…read morei'll definitely keep him in mind for my next car services! Thank you!

Bad customer service.. he got mad because I questioned if he knew how to do job. Acted like a childread more

I had taken my car to another shop to replace two back tires and left with an estimate list of…read morethings that "really needed to be done" to my vehicle. Having had the car previously inspected about two months prior with a glowing report card, I smelled BS and wanted to get a second opinion. I called Lenny and arrived at his shop about an hour later. He drove the car around with me and was up front and honest: my car was fine. I tried to offer to pay him something for his time but he refused. Now he has a new, loyal customer for as long as I am living in Orlando. Thank you, Lenny!

Lenny is honest, reliable, knowledgeable and reasonably-priced mechanic. He is awesome he's done…read morealot of work on my work truck and it rides smoother!

My former mechanic recommended this place to me. I called…read moreand made an appointment about a week prior. They called the day before to confirm with me also sent me a text to confirm after booking. I waited since it was just an oil change, it took about and hour. After the service I also received a video of them inspecting my vehicle, that was pretty cool. Customer service here was really top notch and I'm super happy with the service and value I received for the price point.

The Rundown: Local, friendly mechanic with a specialty in European vehicles…read more The Review: Obtaining my first BMW, I wanted to have someone more versed give it a look over to ensure things were good. After being rejected from the local BMW dealerships (who oddly will not perform general inspections - explaining they only service if there is a clear error or something descriptive "off"? Only guess I have is not wanting to deal with people if they didn't sell it.) I came across DSA. The website was very professional, clearly outlined services that they perform, and left me confident in their abilities. From the first phone interaction, I felt very comfortable. They made it clear that this business is not just about chasing down customers for money but wanted to truly understand how they can serve you. They also let me know of the limitations they have when it came to my vehicle (electric). In person for drop-off and pickup was no different. The team were pleasant all around. They also utilize their communication tools effectively, including a texting service to keep in touch and a very nice digital report you get to keep which includes photos along with a checklist of what work is being done. Even larger repair companies do not offer this so I was very impressed! Where things felt a bit "unfinished" for me (and I shall acknowledge I am no expert) were: Part of the inspection is "Test Drive - Minimum of 3 Miles". The odometer had less than 1 mile difference when I picked it up. After bringing home, the next day I noticed a small wet spot under the vehicle. At first I figured maybe it was AC condensation but using a paper towel it appeared to be windshield wash fluid (a watery bright green). I popped the hood and checked the tank and found a small, clear crack right at the pump joint with the inner black peeking through the white connection and dampness. I recognize it isn't possible to check everything, and they made it clear that they were not as specialized in this, model's electrical system. But it did have me questioning if the "frunk" was ever removed. If it had been, with the few physical components in there, I would like to think the crack would have been noticed. Fortunately, a very easy, simple repair which was not costly or detrimental to the general vehicle performance. They followed up with me a few weeks later to check in on how things were going (again, fantastic communication and great use of digital tools!) and I let them know about the findings. They were supportive and friendly when I replied, which was nice. Overall, I definitely would recommend to anyone with a European vehicle needing service! Despite these few observations (again, acknowledging I am not a professional) they were friendly, efficient and created a comfortable experience. I am also grateful they offer such services (technically BEYOND the dealer level) because it did leave me more confident in my purchase. If I had a less specialized vehicle, then I'd likely be going back to them for other maintenance as needed. Pricing from what I could tell certainly lives up to their name of being an alternative to dealer servicing, coming off as less than what you'd likely spend at a dealer.

Great experience overall. The team diagnosed the problem correctly and fixed it without any issues…read more Everything was done on time.

Contacted them about an engine swap, they told me to email them my information. I did just that…read moreevery other day I sent them another e mail asking the status of my quote. 7 days later still no responce. Called and talked to Rick the owner and again sent that info, got 2 quotes the following day. Sent another email in responce asking to look into a company to get a rebuilt motor instead of the used one with 85k miles he wanted to install. After two days I sent another email as to the status! Nothing! 5 days later still nothing! They dont have the common courtesy to communicate with you! They dont like paying customers, im sure their poor custo​mer service is a reflection of their quality of work!!!!