To all customers who have similar bad experience with them, especially the location in LIC,…read moreNorthern blvd in NY. They just responded to my previous review in an attempt to sound nice for the readers, also as if they want to help. They DON'T. They have been spinning me over these defective couches for a month and half. I have reached out to store, regional managers and other more nasty people on the other side of the line. They don't want to give my money back. instead they want to force me to either get another crapy couch for the 3rd time or they would refund me 70% only . Basicly keeping their profit and slam on the customers only because they paid in full, were patient enough to wait and wait for them to complete the purchase by delivering a brand new couch. They are very manipulative, distorting facts, don't understand that they have bad quality products and they don't deliver brand new items. 2 times we got 2 different couches in low quality, defective with wholes and tears. They don't give a F. I will keep posting here until the dummest manager at RF gets it and accepts how wrong they are and apologize. no body wants your couch , please take your defective product back and shove it up your A.s

Adore the Broadway Power Recliner - it is attractive, well-made and so comfy…read more Love the Granthom TV Console - it goes perfectly with my other furniture.

I needed a new mattress for my cali king size bed after heavy dog use and yes it's cheaper to order…read moreon Wayfair , shein , etc, but mattress firm has really good quality mattresses and when there is a sale , you got to jump at offer . Went to the Steinway location and sales gal was so helpful and let me look around and browse before I picked the right mattress which took 5 minutes with her help . Delivery was promised on date picked and the 2 delivery guys did all the work including taking old mattress and packaging material. The mattress is great and better then original one and no dogs allowed .4.5 stars on my yelp meter .

Kendall is an absolute king. He took the time to match my friend and I to the perfect style bed we…read moreeach needed! Once we were matched he was able to work with our price range and get us our dream beds! Everyone else in store was lovely as well- they supported our needs as well as Kendall's. I would definitely recommend this location, especially Turtle King Kendall!

By far the easiest transaction I've ever had!…read more Everyone was friendly and helpful. I never felt pressured to buy anything. Got a great deal for a quality piece. Paid for it at 12:30 - it was delivered at 2:00. Before you go to the big chain stores - give this place a shot! You will be pleasantly surprised.

I came into maxwell's the day after i went to Hallmart Furniture store…read more I like how Jack assisted me (for a guy named Jack and looks like a toughie, he's really nice and soft spoken.) told him that i wont be buying that day but i needed to look and then just bring my fiancee in the next day. he showed me around, and he was nice. he'll show you around and he isnt pushy. the furniture is affordable and is well made. the designs are not for the design savvy - its more traditional stuff, but they do have some modern pieces. i highly recommend this place if you live within the woodside area, because the delivery is free. that and i got my handsome dining set for 215 bucks. it was a table, 4 chairs and free delivery! hooray!

Wandered in on a rainy day and found the perfect couch for our new apartment. Even though the…read moreshowroom is small, it has a great selection of comfortable and well-made sofas. We were especially impressed by the delivery! Our delivery man (did not catch his name) went the extra mile -- he carefully took the door off the hinges so it would fit. Then he put it back on its hinges and made sure the door locked before he left. He also improvised and used my welcome mat to help scooch the couch down my tiny hallway. So pleased with this purchase! We will be back once we get a bigger place and need more furniture.

Very nice stuff! We were greeted kindly and instantly! We look forward to coming back in! And…read morebringing our friends also!

i purchased a mattress with the help of the salesman Ernie katechis .It was a pleasant experience.I…read morehave purchased other items for my home & always look for this gentleman because he is informative & honest.

My wife & I have been going to PC Richard in Astoria for years. Prices are comparable, sometimes…read morebetter, than national chains. And they have all the major brands. We have bought our share of TVs there, but mostly major appliances. The key reason PC Richard and the Astoria store is our go-to for those prices is delivery and installation. They deliver on time and installations for us, with a rare exception a couple of years ago, are professional and top notch. Plus our usual salesperson there, Scott, is a real pro and attentive to our needs. This week I had to replace an in-wall A/C and purchased a Friedrich on Monday and it was delivered and installed on-time with little stress. The chain, privately owned, and this particular store is great.

This is worst experience that I had shopping Bob's Furniture. The first time everything went very…read morewell which I was able to get someone to help me with return the dining set and get a credits to purchase another dining set. I went to the store and purchased another set. I was offered a time frame for the delivery so I choose the delivery based on my availability which was between from 5 to 8pm, then I received an email and text informing that the delivery would be between between 12:15 and 3:15 pm. So I called customer service and they told me system generate time for the delivery not the sales person meaning that the customer has no authority to choose the delivery time. So the customer has no choice but accept the time delivered. This is a bad experience as a customer for this purchase. I am going to the store express my disappointment and cancel the order and never go back to your store again.

From the owner: Visit Bob's Discount Furniture in Long Island City, New York to shop quality furniture at…read moreuntouchable values. Browse the showroom for affordable bedroom sets, living room sets, dining room collections, sofas, mattresses, and more. Stylish home accents and accessories are also available to help you complete any room in your home. As always, there are free cookies, coffee, candy and ice cream to enjoy while you plan your dream home Bob's is located at 48-18 Northern Blvd in Plaza 48. Conveniently located near I-278 and Queens Blvd, it's easier than ever to find home furnishings in person. Stop by to shop for couches, recliners, dining tables, beds, mattresses and so much more.

This will be a quick review - Victor was an absolute gem. He was friendly, knowledgeable and…read moregenuinely lovely. I came in looking for a few things for my new apartment, and he immediately helped me pick them out. I also needed a coffee table, and he directed me to a catalog (and he has many catalogs) to what I would like. The item was exactly as pictured. Movers came punctually; they assembled everything and cleaned up afterwards. I know I will be coming here if I need anymore furniture items.

Such a great experience from start to finish! Beautiful furniture, fair pricing, and amazing…read morecustomer service. The team was knowledgeable, patient, and helped me find exactly what I was looking for. I'll definitely be coming back and recommending this place to friends!

Store has nice selection. Very helpful for the purchase part of the sale and delivery was prompt…read moreand professional. After-sale support is pretty bad though. Under no circumstances let them talk you into buying a warranty. Even to file a claim it costs $85 to have someone come out, or you can do it yourself for free--and receive an auto-email reply that your claim is rejected without a valid reason. Mattress I bought is pretty good. The frame, though was delivered bent. In hindsight, should have gone across the street to PC Richards to at least shop around. Anyway, decent enough help to buy the mattress. No help at all for after-sale support. And decent price. I got a friends and family price--NEVER PAY FULL PRICE. ALWAYS ASK FOR A BETTER PRICE or walk.

Purchased a mattress that became defective and was approved for the exchange. I chose a memory foam…read more12" curve. The first didn't rise to 12", only 9" then the second also had the same issue. The third I asked for it to be opened at the store and it rose to about 11", after one week of waiting for it to ride. I was not given a refund and forced to choose to stay with mattress firm. Despite their defective products , they don't refund your money. Those that are thinking of purchasing from this company, think twice. Buy online if you can as Amazon will grant refunds. See pictures of the Curve memory foam. Buyer beware. I had to select a star in order to submit this review, otherwise I would have not.

My interaction with Long's Bedding's owner and staff was a very good experience. The owner, in…read moreparticular was very pleasant, patient and went out of her way to be accommodating. I highly recommend that if you need any kind of bedding, Long's is the place to buy it from.

Incredibly helpful service by owners of this family owned business…read more I have bought my previous queen mattress from longs and went back all these years later for a new king mattress. I was planning to tryout tempurpedic or Saatva, but decided to visit good old reliable Longs before doing anything else. After speaking with owner a out what I was seeking in a mattress, the owner had me try a couple of different models. my husband paid his own visit to test the mattresses. We had it delivered within a few days, Couldn't be happier!

Great service and selection and they offer best value / price and are very friendly. The Staff was…read morecourteous and patient

One of the only stores that have been around on Queens Boulevard for decades now! The reason why,…read morethey simply know their job! I have shopped there dozens of times now for myself, family members, co-workers and friends. Always bringing quality modern furniture(some classical/traditional as well) and A+ white glove delivery service to your home the same week! Salespersons are polite and knowledgeable, I will definitely recommend you stop by there for all your furniture needs!