Andrew is a must have for your inspection! Andrew showed up on time to the house and was very thorough checking everything. Whenever he found something that looked a little off-- he would make sure to explain WHY it looked off and what would need to be done to remedy. He was clear on what needs to be fixed (for safety) vs. what would be a nice to have that made the decision making easier and clearer for us as buyers. He was very detailed and spent four hours reviewing the house! Afterwards, he provided us the report in less than 24 hours and was available for any questions via phone call, email, and text after. Super responsive, super informative, and made us feel super ready to move forward. I would use Andrew again and refer him to all my friends and family as a trustworthy source read more

I would HIGHLY recommend ABC Home Inspection if you need a home or condominium. We are in the process of purchasing a townhouse. Andrew Consoli spend THREE hours looking, measuring, testing and inspecting every possible component of our house. While he is performing his work, he is recording all of the measurements and taking a lot of pictures. When he was done, he delivered a high quality 82 page report with his review of what he inspected. I thought I had uncovered all the possible challenges when I walked through and looked through the house. Andrew far surpassed what I had observed. He crawled into tight spaces, unscrewed some hidden panels and uncovered some potential concerns that I would have never found. His thoroughness was truly appreciated. Lastly, Andrew was very friendly and explained everything he was doing as he walked around the house. I would highly recommend him. read more

If I could give zero, I would. Had my home inspected. A circa 1900 home. The inspector said he was familiar with these homes, which are common in the Merrimack Valley. He missed visible asbestos tile in our closes and entrance. This was immediately confirmed by our flooring contractor and then tested. Confirmed. He also missed the extensive termite damage. While he identified a small area, when the Termite Contractor came, he showed us a very visible area of infestation. Moverover, there were three bees nests and evidence of mice... also easily visible with a slight probing of the basement ceiling. Do not hire this company ever! If I had known these things during inspection, I would not have purchased this home, which now will cost approx. $100k minimum to get up to a decent home to live in with kids. read more

ABC Home Inspection came recommended to me by a family member. Their service was definitely worth the recommendation! I am a first time home buyer and Andrew's expertise and thoroughness throughout the inspection made me feel very comfortable. Call ABC for your next inspection! read more

My realtor gave me the name of a few different home inspection companies to get me started with the process, and after I reviewed them myself, I chose ABC. This is my first time buying a home, and I'm really happy with the way my home inspection went. First, scheduling with ABC was so easy. I called on a Monday morning, and had an appointment set up for the very next day. For the actual inspection Michael was on time, he was pleasant, and very patient with all of my questions. He took his time and I felt that he did a thorough and complete job. He explained everything to me in layman's terms so I wasn't confused, and noted everything clearly in his report as well. I'm pleased with ABC and I'm glad that I chose them for my inspection. I have some friends who will be buying homes within the next year or so, and I'll recommend that they contact ABC for their home inspection as well. read more

John P. was incredible! He is very thorough, takes pictures of everything, explains well and writes a great report. My siblings and I are assisting our elderly parents to purchase a property. His report assisted us to avoid a private sale that would have been costly to repair. We were so pleased with his inspection, that when a realtor attempted to set up another inspector, we declined and called John P. read more

I must say, as a first time home buyer I learned a lot from John during my home inspection! He explained every step and I just walked beside him with my own and paper taking notes. After receiving his detailed report, I made the decision to walk away from the property. Here I am now with another accepted offer and everything I learned during the 1st inspection I made sure to look as I continued my home search. This was a mini course and so worth the money; it saved me a lot of headaches and potentially having to spend thousands of dollars. I will be hiring John once again to do my inspection! Highly recommend ABC! read more

This year was my first time buying a home, and I used ABC for both the home I ended up deciding not to buy, and the one I did buy. Both inspectors were fantastic! For the first home, the inspector was Dave. He was very thorough, and explained what he was doing as he looked at everything in the condo, and what he found. He emailed me a detailed report that same afternoon. After going through it with my realtor, we ended up deciding not to move forward with the purchase. For the next condo, I called ABC again. This time, they sent John. He was also very thorough. He walked through the unit, the common areas, and all around the exterior. He also sent me a detailed report the same day. He only found a few small issues. After going through it, I decided to move forward with the purchase, and am very happy with my new home. I have several friends and family members who are going through the home buying purchase now, and I have recommended ABC to all of them for their inspections. read more

***Edited to add: I'm not the homeowner Andy is referring to below, I have no idea what house this is he is referring to but it sure does speak volumes that other consumers are so unhappy with the work that he thought we were them. Andy; there is nothing but the truth in this review and you need to look up the definition of defamatory. By all means, try to sue me for my opinion of your crappy inspection.*** We are purchasing a new home and in the process of finding an inspector. The job ABC did on our current home was so poor I feel compelled to leave this review. They missed (which cost us thousands to repair for a brand new construction home): Improperly installed roof. Architectural shingles nailed like a 3 tab which caused the new roof to blow off ($12,000). HVAC not vented to the outside. You didn't need to walk the well-lit attic for this. It was blatant. Nothing connected anywhere, and an extra 12 feet of useless venting that needed removal ($2000) Flooring installed upside down with nail holes exposed Joists too tight (popping sound with hot water) Outlets not working ($300) Vent in kitchen does not vent anywhere Bathroom vents don't work Shower floor improperly pitched which led to leaking and mold. Had to be remediated and the entire shower replaced ($6,000) Do NOT use this shabby company. read more

Hey, ABC!! Your unprofessional, infantile responses to people's reviews are why I WON'T be hiring you for my upcoming inspection. Thank you for helping me decide! read more

I got the name and number of ABC Home Inspection from my realtor. They were able to schedule my inspection for 9am the next day (which was AMAZING as I called at 5pm). John Palumbo came to inspect my property, was super thorough and answered all my questions. He never treated me like the uninformed, first-time buyer that I am which is really great. We finished the inspection within an hour and a half and I had the full report in my inbox 2 hours later! I would definitely recommend ABC Home Inspection if you need to have your new home/condo inspected, they are fast, thorough, and reliable. read more

We had an inspection with John and we would definitely recommend using ABC Home Inspection. He was very thorough and his report was extremely informative. We are first time home buyers so it was great to have such a detailed inspection written out for us! read more

My husband and I worked with ABC Home Inspection Inc twice. We received exceptional service both times. Scheduling: After a last minute schedule change at the seller's request, I called the company the day before, and they made the effort to find an inspector, even though it meant giving up 3 hours in the middle of a Sunday afternoon. Reporting: The reports are very thorough, although they are hard copies, not emailed PDFs. The important thing was that both inspectors were willing to answer questions and to explain things as they went through the house. I don't know much about wiring, plumbing, structure or construction, but the inspectors took the time to tell me what was missing, damaged or not up to current code, and whom I could talk with (i.e. the lower level fireplace was cracked, check with a structural engineer) to fix the problem. Quality of Inspection: These inspectors checked plugs, the roof, the eaves, the crawl spaces, the heating/plumbing/wiring/etc systems, the foundation, the siding, the deck, any signs of pests, the water pressure & drainage, windows, ceiling leaks - pretty much everything. They were knowledgeable and meticulous. Misc: Both inspectors were also very friendly and easy to talk with. They both encouraged me to ask questions, and followed up with related notes in their reports. If they did not feel that they were qualified to advise, they would say so - for example, they noticed the mold in the attic, but recommended we speak with a mold specialist in order to treat it. Price: The price was fair - around $300-$350 for 3BDRMs, although don't quote me on that, since it may vary with sq footage or location or something. In any case, it was competitive (compared to other inspectors) and I consider it money well spent - you do not want to stint on your inspection & wind up with a $30,000 problem after the P&S! Recommendation: I would use this company again. I strongly recommend you work with them if you are buying a home. read more

We recently purchased a home and our realtors recommended ABC Home Inspection. Mike D. quickly scheduled an inspection (right before Thanksgiving) and it was a great experience. Mike was extremely helpful and knowledgeable. As a first time home-buyer he was very patient and told us right away to follow him through the house and ask questions at any point along the way. He answered questions very thoroughly and explained why he was checking things along the way. We found a few small things that we were able to negotiate into our final punch list and final credits based on his inspection. Highly recommend going with ABC, and ask for Mike D.! My only regret is that I didn't record it on my phone because Mike dropped so much knowledge I couldn't take notes fast enough! read more

I have used ABC for both of my home inspections. They are reasonably priced and very accommodating with their schedule. They require that their employees are certified in many different fields and host recurrent training to ensure that they have the most up-to-date information. John did my inspection and he was great. Very friendly, honest, and thorough. He walked me through the entire process and was very patient with my laundry list of questions. His report, which I received the same day as the inspection, was extremely detailed with pictures to reference for everything. I highly recommend him and ABC. read more

As stated in other reviews on this company They are very rude and make a mess of the property they are inspecting They left the house we are selling a mess all blinds left up, Floors were a mess, moved everything and didn't put anything back Closets left open They turned off our water heater for reasons I cannot fathom (to see if the little red light would go out?) - WORSE they left it off - we found out the hard way when we went to shower in the morning They may or may not be good at inspecting but they have no respect for the home or the owners of the property. We had to do quite a bit of work to clean and restore our house back to how it was prior to their "visit" read more

ABC saved my wife and I from buying two houses with tens of thousands of dollars' worth of problems. We had the same inspector, Nate, both times, and he was very thorough. He patiently explained everything to me as he checked it. He didn't hesitate to answer any questions we had. You don't get an electronic report, just a hard copy, but it's very detailed. There are checkboxes for all the items inspected, with space for comments. We haven't found our dream house yet, but we will definitely call ABC again when we do! read more

ABC was really great. We had John for our inspector. He was friendly, honest, upfront and thorough going through our house. He is also a licensed pest inspector so his background gave us more insight on potential problems. If I ever need an inspector again, I'm calling for John. read more

This is the second time John Palumbo helped us with our home inspection. John is very professional and detail oriented. He helped us identify a lot of the issues we had overlooked. And I was very glad that I backed out my offer after reviewing the report. Also, John is very polite and patient, he took the time to explain the issues, recommendations and rationales. I would recommend John to all my friends who need home inspection service. read more

We had an inspection in April, right when COVID really was at its prime. John P. was really thorough and honest, and showed my husband and I some important areas as he made his way around. As first time buyers we were really new to all the gritty details and his report ultimately let us walk away from a big mess. read more

We had a great experience with our home inspection with ABC. David (who did main inspection) and Paul (who conducted Radon test) were both professional, courteous, efficient, and answered all our questions. Houses in greater Boston are incredibly expensive these days; I can't imagine spending all that money without going in with eyes open about what potential issues there may be. I would recommend ABC to anyone. read more

This company was recommended to me by a few people and I was thrilled we went with them! Mike took us through our whole home inspection, explained everything and allowed us to feel very confident in our decision to buy the home. We also worked with Paul for Radon testing, he was great too! He gave us a full explanation of what he was doing and what different results would mean. Very happy to do business with ABC and I will not hesitate to recommend them to friends and family! read more

Mike from ABC inspected the home we are currently purchasing, and identified two important areas of concern - termite damage in the basement, and moisture concerns in the attic. He was very thorough, and engaged with me throughout the inspection, answering all of my questions. I would absolutely go with ABC for our next inspection in the future. read more

Mike was very thorough and professional. He answered all my questions patiently and gave me a lot of great things to consider and put them in perspective. read more

We were selling our family home recently. The buyer used ABC home inspection. The inspector, whose name I will not disclose, left every single light on in the house (basement, closets, bathrooms), literally every light. just RUDE. Things were misplaced in our home, including our bed sheets that were rolled up and left in a ball on our bed. The bedroom ceiling had panels that could be pushed up, so we think he stood on our bed to check inside the panels, but we can't be sure. We felt violated and angry when we got home and saw the state our home was left in. The women who writes back to these reviews is rude and defensive - never apologetic. that should say something, right?! avoid. read more

Working with ABC Home Inspection was seamless and the quality and thoroughness of his work was tremendous. We worked with Mike, he took the time to encourage any questions, provide guidance and even teach us along the way. As a first-time home buyer, this was greatly appreciated and he made us feel very comfortable. Mike was also very professional and kind. The write up subsequently was equally as impressive, very organized, thorough, and user-friendly, including photographs. I would highly recommend working with ABC Home Inspection! read more

Nate from ABC home inspection provided did an excellent job thoroughly covering every detail of the home. He arrived 45 minutes before scheduled to survey the exterior, and by the time we arrived he was already inside the garage with our realtor. The total length of the inspection was nearly 6 hours, very thorough. Nate clearly had a good background in home inspection, but also in his own work as a landscaper and his own renovation of an older home. As prospective first time home buyers Nate was clear with what could be a red flag and the things that might not be as big an issue as they appeared. read more

We have nothing but praise and gratitude for the wonderful home inspection done by Michael Drouin with ABC Home Inspection. Mike is thorough and observant and systematically goes through the entire property explaining absolutely everything thing. We learned so many things about the home we are purchasing. Without Mike's in-depth inspection, it would have taken us months to figure out so many things. When Mike finds an issue, he is so good at explaining the problem and in making sure that we understood what needs to be done. We feel absolutely confident that when we move into our new home we will not be shocked or surprised with any issues and we comfortably understand what needs to be done and when. Many thanks to Michael Drouin for your patience and time to make us so comfortable with our new home!! Without reservation we would recommend ABC Home Inspection and if you want the best of the best request Michael Drouin ! read more

I would not recommend ABC home inspections. I called and asked for a certain person, Andrew said he was not available but that I would love Dave and that everyone uses him again. I will not be one of those. I had the inspection on a Friday afternoon, David said I would have it on Sat. I called Sunday night because I still hadn't seen the report. THey said it does look like it was done. THey could not find it. But that she would let them know. I called again on Monday to discuss that I still had not received it. Andrew finally got me on Monday afternoon. After reading through most of it, I realized it was for a condo that had 4 or more condos associated with it. Mine was definitely a 3 condo bldg and he knew that. I called Andrew again and said it was incorrect and that I had wasted all my time reading it because it was incorrect. He then sent me another one on Tues. At this point I did not have any confidence that it was correct but I didn't have time to go through the house again to make sure it was accurate. Andrew assured me it was, but he had assured me other things that were not correct. At this point I had to take time out of my work day to reread it and try to get the cond assoc to agree on the changes we wanted fixed. Everything was rushed. I hope when I move in there are not any problems based on something that should have been caught in the inspection. After all the extra time my realtor and I had to put into this, I asked for a refund. Andrew never responded to any of my emails. Based on the unprofessionalism, poor customer service and inaccuracy of the report, I would never use this company again. There are many others out there who would be a better choice. read more

ABC home inspections did a home inspection for a property sale my customer is involved in. First the inspector caused damage to sheet rock in there home by putting 2 holes in there sheet rock to look behind in to the walls, second he forced a brand new counter top that was just installed off a brand new vanity. Have no clue why some one would do that for a home inspection. I have been in construction for over 40 yrs and never saw a home inspector cause do some thing like that. My customer contacted myself and another company to go over the inspectors report and substantiate the inspectors findings of other issues he found on the property. There were a few i have to say that the inspector got right that were not of a serious nature and are easily fixed. To be honest there were many things he pointed out on my customer's report that he was dead wrong about to say it kindly . This inspectors knowledge of the building code in n.h and the town the property is located is lacking to say the least. The report was full of assumptions and not fact according to the building codes. I don't have a pony in this race but I wanted to say something about how this inspection was done. I have dealt with numerous home inspectors over my 40 plus yrs in contracting, I have never been shown a report like this that had so many findings that should not have been on this report. A report should never say maybe this or maybe that can happen over time this only scares a possible buyer away who doesn't know any better and goes by a report that was not fact based and done wrong on many levels. Many home inspectors are very good but many people need to realize that when they hire a home inspector to look at a possible home they are interested in buying for the most part they are not licensed electricians, plumbers, and contractors . In this particular case I am sure this person who did the inspection meant well and wanted to do a great report, but in the end his report was full of false information that was substantiated not only by my company but another independent company that looked over clients property. In closing this inspector got a few things correct in his defense but missed on so many that should not have been written about on his report they had nothing to do with the structure integrity of the home. People should always get a second or third opinion from qualified licensed contractors to go over a suspect home inspection report as my client has done so you are educated about what's a real issue based on fact. This person from ABC home inspections unfortunately missed the mark on many things. read more

John the inspector was not only thorough and professional but helpful in showing and explaining the areas of concern he found. The staff member who answered the phone was equally as courteous. I would not have any other organization complete my home inspection! Kudos to ABC for a job very well done! read more

Mike recently performed the inspection of our new home. Mike is punctual, knowledgeable, thorough, and very personable. We are extremely happy with the quality of the service. I highly recommend ABC Home Inspection. read more

Andy inspected the home that we are considering purchasing. He provided a wealth of information about the areas of concern and reasons why. A couple hours after I got home, he emailed me a detailed report with similar explanations and pictures of everything. I was really impressed with his level of knowledge and expertise as well as how fast he provided the report. I would highly recommend! read more

We cannot say enough great things about our experience with ABC Home Inspection. This is our first time buying a home and they made the inspection process so easy and helpful. John took the time to show us things about the home, explain what he was seeing, and answered all our questions. ABC was easy to work with for setting up the inspection and worked with our quicker than usual turnaround time. We will certainly use them again if we need to and would highly recommend them to anyone. read more

Our house was inspected by ABC on behalf of a potential buyer. Our agent recommended that we not be in the home while this happened. On return to the house I discovered that the kitchens refrigerator/freezer was switched off at the breaker box. A GFI socket with the house phone connected was not reset so phone was not working. The following morning I prepared an open fire and as I lit it the room soon filled with smoke, on "inspection" I found that the damper had been closed. As a result of these findings I would certainly never recommend this company and I also would never leave these people in my home without supervision. read more

Abc home inspection inspected my home. It's a 45 yr old home. They found things and broke things in the process. All homes have problems. I wouldn't hire these people. read more

I will edit this review after the actual inspection, but first impressions from the person who answered the phone wasn't that great. She was very short and acted like I was taking up too much of her time. I've called other home inspectors and they at least took the time to ask questions about the property, my email address, my real estate agent name, etc. They also encourage you to ask questions, the person at ABC gave very short answers or told me to just look at the website. I was referred to this company by a friend who said their inspection was very thorough...hopefully their inspectors are more thorough than the person answering the phones. read more

We had our home inspection done by ABC. They were friendly when we called to set up and are moderately priced, which was great. We had high hopes because the inspector was very detailed in his comments to us during his inspection. He was VERY thorough, staying over 2 1/2 hours and explained everything well. All good. But we were disappointed when we got the report (the most important part of getting an inspection, so you have something to show the seller!). It was about 100 pages long because it included a bunch of legal disclaimers that should have been either at the very end or attached as an addendum. We've had many inspections done and have never seen 100 pages of disclaimers. It made it hard to find the real inspection info. Once we did, we were really bummed out that all the great info about the issues with the home were NOT IN the report. He did indicate what passed, what failed and what was marginal, but he didn't provide any detail about what should be fixed specifically and what the specific issues were, etc. What's the point of having the inspection without including that?! Here's an example - there was a screen missing on an intake valve for the heating and dirt and leaves were getting into the system. He recommended replacing the missing screen when he spoke to us. But in the report, it just said "Failed. Debris in furnace." There was no mention of replacing the missing screen. This occured with every item on the report. There are two reasons to get an inspection 1) to know what you are buying and to get a heads up on any issues/costs you might incur AND 2) to negotiate with the seller on what problems they should fix for the sale to move forward. ABC's report helped us with #1 but did not help us with # 2, which is just as important. A buyer can hardly say "trust me, the inspector told me this." The seller wants to see the explanation in the inspection report. We did have the inspection done on the Friday before a holiday weekend, so perhaps the inspector got lazy and just did the bare minimum in the report. Kind of a waste after spending almost 3 hours inspecting it so well. read more

If you are looking to buy an old house in Massachusetts, DO NOT use these guys! They think old houses should meet the building materials and standards of brand-new construction! They look at floors that are not dead level and foundations of stone and scare first-time buyers into thinking the house is going to fall down! Plus, they do not know the new codes...e.g. ungrounded outlets can be replaced with a GFI...they did not know this and thought, mistakenly, that ungrounded outlets are a fire hazard. And re. roof venting, their guy had never seen a cobra ridge vent before, and said, because he could not see the skyh through it, it was not vented... I could go on and on...These guys are a good deal if you are trying to get out of a deal or want to try to get a lot of $ from a seller, but if you want a fair and undramatic evaluation of a house, go elsewhere!!! read more

Andy inspected the home we were interested in buying. He arrived on time and inspected EVERYTHING in the house and answered any questions or concerns I had. It was a very informative and educational and an extremely helpful experience for a new buyer. He emailed me a few hours later with a very comprehensive report and pictures with detailed information to help me make my decision to buy the house. Andy and his staff were very polite and helpful. I would highly recommend ABC Home Inspection Inc as the expertise and thoroughness they offered was definitely 5 star. Susan N read more