Shayne is the best in my opinion. Straight forward and pinpoints it every time-- Chelsie is always…read moreprompt with keeping us updated on his ETA and they do their very best to come out as quickly as possible. They work well together as a team and we have so much trust in his integrity, experience and knowledge that he's welcome to come when he can because Unforeseen things happen especially in emergency situations and sometimes other jobs he has takes a little longer but we've known him for a little over two years now and couldn't be happier with how helpful they've both been in taking the time away from other jobs to help us when we need help. Shayne takes pride in what he does and tries to give you options that best fit your needs. Highly recommended him, He's the only guy we trust. You folks truly are the best, thank you for always taking good care of us.

This company is so far the BEST service I've had since I moved to Hawaii…read more Professional Affordable Quick N most of all Honest. Something not easy to find. Highly highly recommend them! They even came within an hour of calling them n worked till night on a holiday. Didn't even charge extra! Michelle Retired Air Force

Left several messages for service request. We attempted to call several times but nobody replied…read more After a week, they called us but we opted to call ABC Plumbing instead and provided service to us very promptly.

Septic system pumping by Gecko is excellent. I've used them for many years with no problems. Noe is…read morealways pleasant and helpful and so is Dean!

Recently I was looking to get some help with my home's septic system. Luckily I came across Aqua…read morePumping. They took my call and answered all of my questions which made me very comfortable having them come out to fix my problem. I appreciated how quickly they were able to schedule my appointment and their quality of service. Please give them a call if you are looking for a professional and competitively priced company to help with your septic tank issues.

From the owner: Island-wide service arearead more

He called me today and just finished pumping our cesspool. He was really nice and shared stories of…read moreother jobs he did. Thank you for coming!!!!!!

Had our cesspool pumped by Levi a couple of years ago before buying the house and he came out to…read morehandle it quickly while we were in the inspection process. Fast forward two years later and we need the cesspool inspected for a VA loan. I figured why not get it pumped after I had to dig it up again. Levi came out today and said no need to pump. The water/fluid was from the ocean and would just fill up again. This is our first house with a cesspool and he could have just pumped it like we requested. It's really hard to come by solid and honest people in any business these days. I highly recommend him! Many mahalos to Levi!

I reached out to several other pumping services and got ghosted by all of them. Kendal responded…read moreright away, showed up on time, and did a great job (plus provided some much-needed advice on our unique septic tank situation). Pricing was fair and he was great to talk to. Highly recommend!

I experienced very good service, cost was very reasonable, and staff is friendly. I can highly…read morerecommend K5 Septic Services.

Shaka Plumbing may claim to be a 24/7 plumbing service but, in my experience, they are not. Our…read moreplumbing was backing up into our house. Google helped us to figure out that we should release the main drain at the outside of the home, which is brand new construction btw. Once we released the drain, all the sewage in the house drained out (It was gross; use your imagination here). Our builder even came out to investigate if his plumber was the cause. Nope. Turns out it's the main sewer line and only a professional with an auger will do. It's 7 o'clock on a Sunday, regular sh*t floating in .... and Shaka's 24 HOUR claim just aint so. Sadly, they're in good company as NONE of the 24 hour plumbers seem to work on Sunday evenings. Shaka DID call back and said that he would TRY to find "one of his guys" who could help us. His 20 minutes has turned into an hour and 20 minutes and no answer when I called him back. I'm guessing he couldn't find anyone. And the search continues...

I began using their services back in early 2000s when they were formally known as Alpha Omega…read morePlumbing. I never had a problem with them getting the job done or feeling overcharged when I needed work done for checking and replacing hosing and fixtures for my bathroom and kitchen sinks, or laundry appliances. I used their services several times when I lived in a condo since 2003 and then upon my move to a townhouse in 2012. In August 2019, I had a leak occur from my upstairs bathroom causing my ceiling of my downstairs bathroom to bubble and sag. I was on a limited time frame as I was to leave on a trip in 10 days and needed my family to have peace of mind while I was gone. I called a few plumbing companies to get estimates, however, I either did not get in contact with someone directly, or was told that there was a cost to the assessment, which would go toward the repairs if so needed. I hesitantly scheduled with them for their soonest availability, which was two days later. Shaka Plumbing (Niel) responded to my message quite quickly, stated no charge for assessment, and could come that afternoon. Chris arrived promptly. He was friendly, efficient about the assessment, and seemed honest in his recommendations and suggestions. He took the time to explain the general and common issues of the waste and overflow piping and gaskets that may have caused my leaks and bubbling, and the repair options. He was patient with my many questions, was very accommodating to my schedule; and best of all, able to come the next day at my convenience to do the job. Chris worked efficiently, and was also able to coordinate a freelancer to close up the work area on the bathroom ceiling right after he was done with the pipes. He finished the job within the time frame he estimated with no fuss. He was polite and friendly, and even showed me the basis of the project and the guts of all the plumbing (and everything else that was living in the drain...YUCK!!) that he took out. In addition, Chris was willing to help me purchase supplies and come back on another day that my schedule would allow, to help me with caulking the tub to further minimize water leaking to the ceiling. Thank you!!! Thank you!!! And THANK YOU!!! Chris represented the company well to demonstrate a no fuss, job well done with prompt and efficient service, and with a personable and friendly smile!

After posting a good review we found the new toilet leaking! We called and were told that we would…read moreget an immediate call back from dispatch to schedule a technician. After several calls to follow up, we still have not heard back and this is the following day! Advertisement and truck says 24 hour service but we were told office closes at 4pm. We understand that "stuff" happens and fixes aren't always perfect. Our problem is with the poor communication from the office. They assured a prompt call back and tech response and then we lost contact for a full day and had to call again to get appropriate response. Jhan returned and "repaired the repair" and we hope all is well going forward. I am modifying my rating as a result.

Spontaneous flooding in our kitchen today apparently a part of the pipe in the wall fell off. We…read moreusually go with A1 but they weren't able to send anyone out today, so we turned to google. Plumbers arrived about an hour after we called which was awesome, $99 fee to come is what we were told on the phone. Then when they got here they said it would be an additional $250 to cut open the wall to investigate. Though I wish we would've been told that on the phone because we did explain the situation the plus is that these fees go towards your total bill if you decide to have them do the repair which we did. Overall we appreciated the quick service.