I called for a backed up toilet. The lady who answered was friendly and accommodating and let me know ahead of time that if it was after hours a different (emergency) rate would be charged. She gave me the option to wait until the next day for a cheaper rate. She also gave me an out in case I was able to fix it myself (just text her that evening and she'll cancel the appt at no charge). For the appointment, she gave me a window of 10 am - 12 pm arrival time the following day. They arrived around 9:45 am! Very grateful! The two technicians were very friendly and took care of it without any issues. Reasonable price and great service. Will definitely be using them again! read more

They were there next day and got the job done. Friendly and respectful. I hopefully never need a plumber again but if I do it will be them!

Amazing - loved the flat rate - quick and friendly and happy with the cost to install my single faucet read more

Jbc Plumbing - My faucet installed - Plumbing Near Me

Friendly and super straightforward service. I'm someone who is always skeptical of plumbers like I am with car salesmen. It's always " Oh, you gotta do this and this on top of the issue at hand" trying to upsell you on more work than what's really necessary. The guys from JBC did exactly what I needed and turned it around quicker than expected. Would give more stars if that were possible. Excellent work and glad there's good n honest plumbers out there. read more

I highly recommend for any plumbing services. Great team, services and respond any time of day. Best on the Island and very affordable! Look em up!!! read more

JBC Plumbing went above and beyond in helping me fix a horrible leak that we had. Their customer service is top notch from the time of me calling, quick response time, and technicians that arrived. They are very knowledgeable, professional, and got the job done. They found the problem quickly and I truly value their service. Pricing is very reasonable and the work they did was amazing. I am so very grateful for Clarissa, Joshua, and Sean. Mahalo nui loa. I highly recommend them!!! read more

Mahalo, to JBC plumbing for a quick and efficient response. J and Z didn't waste time assessing and replacing my broken pressure balancing cartridge. Price wise, I was pleasantly surprised that they were a fraction of the cost I was quoted by another plumbing company. read more

The guys did a lot of troubleshooting and testing to find the source of the repair problem and fixed it at a reasonable cost. Arrived on time and were very professional. Mahalo! read more

WOW Josh the owner and wife Clarissa never fail. I made the appointment the day before for my mom's broken fridge, and just like that, "easy fixed" for this guys, done in less than 10 mins, removed water line from broken fridge & installed new shut-off valve installed for future water/icemaker line. MUCH MAHALO JBC PLUMBING, Clarissa, Josh, Stanley. A very happy customer! Jorge R. read more

Jbc Plumbing - Broken Trio Fridge - Plumbing Near Me

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JBC Plumbing came to the rescue and repaired our sewage pipe after it was damaged by tree roots. From the first phone call with Clarissa, to the cleanup, they were very professional. Josh and his team; Sean, Ryan Jr and Ryan Sr were all very friendly and helpful. They finished our job in 1.5 days and cleaned up after themselves. JBC plumbing has great customer service and very quick and responsive feedback. Hopefully we don't need a plumber again for a while but if we do...we are calling JBC. Thanks guys! read more

Came on time. Repaired the wobbly toilet and slow sink faucet. Very reasonable price. Excellent service!

Once again, JBC to the rescue! Flawless. professional, expert assistance by Joshua and Shawn. These are the gents you want handling your emergency plumbing situation. Do they really rate 5 stars? No they actually rate 10, but rules limit us to 5. I've used them before and the years have not dulled their capabilities nor their superb customer service. Warning! They are good. Very good. So that means they are super busy. You may have to wait a day but they will follow up and they will exceed expectations. We had an antique outdoor spigot that we wanted to preserve and dissimilar metal corrosion had so impacted a hose bib that no amount of WD-40 could dissolve the mess. They removed the encrusted bib with speed and finesse thus saving our beloved original faucet! No words can express how relieved we were. Highly recommend you call them. You were burned by the rest, now prepare to be wowed by the best! ... JBC ... it's how quality plumbing service is spelled. Mahalo for reading my review. read more

This is the 2nd time I have used their services. The 1st time the toilet was leaking they came out right away to fix it. The 2nd time the water from the shower faucet was not shutting off even though the value was turned off. They came out right away after I gave notice to the main office to turn the water off in the building. I live in Vegas and it's difficult to try to fix things when you aren't in Hawaii. I thought the price was reasonable. I'm sure we will use them again if needed. read more

Had a non-emergency upstairs shower drain leak so called Jbc Plumbing and set an appointment between 12-3pm. The technician called about 1pm to inform me that he was twenty minutes away which was much appreciated. After agreeing to the repair, he got to work and was done in a little over an hour. Technician was punctual and polite, professional results, and a great price. I plan to use Jbc Plumbing for all future (hopefully none needed) plumbing issues. read more

Jbc Plumbing - Upstairs shower drain p- trap - Plumbing Near Me

I was in a panic after giving my 97yr Mother a bath. The shower did not turn off no matter which way I turned. I called JBC Plumbing and spoke with Clarissa who stayed on the phone with me after hours and helped me locate a valve to turn off. She was so patient and guided me through every step. At the end Clarissa called BOW to shut off the water since I was so stressed and in a panicky mode. I don't know if any company who would help over the phone, just the BEST customer service. Ryan and his son came the next day and changed the cartridge and replaced with the correct shower cartridge and removed the faucet cartridge incorrectly installed by the bathroom renovation. I will not mention the company who did a bad job on our 2 bathrooms. Ryan also installed a ball valve recommended by BOW. We had such great service from Clarissa, Ryan and his son. I would have JBC as the "go to" plumber any day. They were so professional, explained everything and also patient and calm while I was not. A company that really cares about their customer. Mahalo again! read more

Josh and Sean did a great job saved our thanksgiving! Honest, hardworking guys did a great job clearing our clogged lines appreciate them!

Great work at a reasonable price. Jbc was able to quickly find the issue and fix the problem, staying within budget while replacing subpar parts with higher quality ones. read more

My living room ceiling had water spots so I called JBC plumbing thinking the cause was from the bathroom above. Clarissa was so nice and she helped me book a repair appointment within a week. I asked for an estimate but she said they wouldn't know unless they open the ceiling (and I'm new to this and thought if they OPEN the ceiling they would CLOSE/patch the ceiling and didnt find out till later they don't). Josh and his assistant came on time and got to work right away. He fixed what he thought was the problem at first (leaking toilet) and offered to open the ceiling to check for the leak but I opted out because he said he could open a hole in the ceiling but not patch it and i didn't want a hole just sitting there (ended up having to do that anyway). Fast forward a couple hours later in the day and the ceiling started leaking water onto the floor. I called JBC and they rushed back, cut holes into the ceiling to find it wasn't a toilet issue, it was a leaking AC condensation line! So I had to call the AC people who did my maintence a week prior to fix it. JBC was great! Im greatful for them I just wish I was notified in the beginning they can only open the ceiling, not close it, so I could have booked with another company to close it. Now I'm stuck looking for someone to close the hole. read more

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Great job. Great service. Would recommend and have already! Hard to find good plumbers that know their craft and they definitely do.

Awesome service! Thank you so much JBC for your service We appreciate it always there when we call read more

Called JBC Plumbing for a water leak coming from ceiling. They climbed in the attic, located the leak and repaired it. They did an awesome job, especially because it was in a tough spot. They are my go to for plumbing service! read more

Jbc Plumbing - Plumbing Near Me

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Ryan and RJ were great! They showed up on time . I have an old house with galvanized pipes so they explained that changing a shut off valve would possibly cause other problems, so they only changed a leaking toilet intake valve. They were fast, very efficient and personable. Would definitely use this company again. And price was reasonable. read more

The technicians were great but when it came down to paying my $145 hourly rate which is what I was quoted went to $366 after one hour and 10 minutes of work. Definitely not okay with that. Straight robbery. In response to owner: We messaged that we had two toilets that were malfunctioning, and that we also wanted an overall inspection of the plumbing in the house. Any reasonable person would foresee that something else might arise if we're asking for an inspection. Your exact message back to me was "Hi, we charge 145 an hour plus a 35 dollar dispatch. Please let us know if you will like to schedule. Thank you". Nowhere in that do you say "we charge 145 per project" or "we charge 145 per item that needs repair". You said 145 per hour, and we understood 145 per hour and so that's the information with which we chose to proceed. We scheduled and price wasn't discussed further until work was done and you hit us with a bill that was more than double what you said. Your example that you gave is completely different in circumstance, as a mechanic would list out different services and give quotes for each service. You gave an hourly rate. You're literally describing a bait and switch situation. The situation is more like: Walmart hires a cashier for 20/hr. They agree on set price. Employee shows up to work and rings up a customer. When they ring up a second customer, they expect to be paid 40/hr. Doesn't make sense, right? read more

Jbc Plumbing - "WANT TO GET AN OVERALL INSPECTION OF HOME" - Plumbing Near Me

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Wanted to give a huge shout out to Clarissa who ended up being my miracle worker and savior . Thank you for your prompt response and assistance with my water heater issue. This company has been out to my home several times for plumbing issues and I would highly recommend them. read more

This review is only on JBC fees and request for pricing experience for my intended work and not on their workmanship as I did not use their services. I first called to get an estimate to install a toilet that I would be purchasing and have on site for installation including wax ring, supply lines, bolts and caps if needed. I was told $145 per hour + travel time $35 and I believe a minimum of 2 hours would be charged. When I received the toilets from the supplier and ready for installation, I called again to schedule an appointment to install 2 toilets and was told that they charged a fix fee of $600 per toilet installation or $1,200 for installing 2 toilets. The time and material that I was first quoted applied to repairs only and that they only offered a flat rate fee. I was shocked and had to clarify if she meant $600 to install 2 toilets which would have been still expensive to me because I have observed and helped install toilets during the construction of my home and friend's homes. Unfortunately, I'm too old to DIY. The gal confirmed $600 per toilet. I politely told her "No Thank You" as I didn't feel like paying $1,200 for labor only which would only take no more than 2 to 2-1/2 hours of work. JBC has the right to charge whatever it wants because it's their business, but it makes me think that they don't want to do toilet installation by offering such high pricing but if do get the job, it would be very profitable one. I was planning on using them at their $145 per hour rate when I first called but when they changed it to what amounted to be $600 per hour, which I calculated it to be assuming that the toilet would take no more than an hour and it if did, I would be okay to pay for another hour of work. Fortunately, I found another professional and reasonably priced plumber on YELP that charged me only $150 per toilet including the accessories with no travel time. They did a fantastic job that took less than 2 hours and in addition provided a 1-year warranty for leaks or malfunctioning of the toilet (even though they did not furnish it). I arranged for C&C bulky rubbish to haul away the old toilets for free that others would charge an additional fee Though this exercise, I found that it is best to get several quotes unless you don't mind paying whatever is proposed to you. read more

I'm glad I called the good people of JBC plumbing. I had a mysterious leak that I just couldn't pinpoint, and these guys made quick work of it. Repaired it and looked at some other problem areas that I had. I know I'm gonna be calling these guys again and I hope you give them a try if you've been screwed around by other plumbers. you've waited for a while for somebody to respond to you give JBC Plumbing a call. They are friendly, knowledgeable, and punctual. They are also very reasonable. Thank you Josh for making me look good read more

Did a great job and showed me the source of the plug. Performed the service request quickly. Someone had put gum down the drain!

JBC Plumbing is the epitome of customer service -- friendly, effective, efficient, and reasonably priced. JBC replaced my garbage disposal and verified I had no water damage after our house had some minor flooding in our kitchen after we hosted a wedding. 100% recommend to anyone looking for a reliable, local plumber read more

I needed to clear a couple of bathroom sink drains that were draining very slowly. This is a job that I would normally do myself but my right arm was in a sling poat surgery. I put out a service request that ranged from $600 for 2 sinks but mostly responses that required an onsite visit in order to provide a quote. JBC was the only response that quoted $145/hr + $35 site visit. So I booked them and they came on time the next day, Ryan Sr & Ryan Jr. cleared both sinks in less than 30 min, gave me some great advice & a discount!! So, this father & son team really exceeded my expectations and I thank yelp helping me find them. 110 % recommendation! read more

I replaced the fixtures in my upstairs bathroom and suddenly there was water leaking into the ceiling. I thought for sure I broke something or messed something up. I called JBC Plumbing and Sean and Joshua showed up early the next day, quickly assessed what I did and what was happening, and determined that a gasket was missing from the faucet I replaced. That was causing all the issues. They had the part in their truck, replaced it, and tested it. It worked perfectly and they were done very quickly, all with no holes cut in my ceiling. Highly recommend this company. The price was extremely reasonable. read more

Sean and Josh arrived on time. They quickly assessed our concerns and repaired them fairly quickly. Definitely a company I will use again in the future.. but hope I don't have any more plumbing issues. Thanks JBC Plumbing! read more

Ryan and Shaun installed 4 new toilets and converted 3 of the toilets to bidet seats. They were knowledgeable on their craft and very pleasant to work with. They were very careful about creating a mess when hauling the old toilets from up stairs. I truly would recommend them and this company to anyone who need plumbing work done. I would truly recommend them to my friends and sphere of influence. I had JBC purchase 4 new toilets, install them, convert 3 seats to bidet seats and haul away. The price was very reasonable too for all that was needed to be done. Thank you Ryan and Shaun for an awesome job well done. read more

This is the second time I have dealt with the JBC team, and as always very helpful, quick response, on point, and on time!! I had an issue with a running toilet, and my home warranty failed miserably at getting a vendor to my residence. I was left with the option of finding my own who would diagnose and repair the issue. Not too many companies were eager to diagnose even though we said we would pay upfront. JBC not only stepped up, but helped with the process required for me to put in for a reimbursement claim with my home warranty! Also repaired the issue with my running toilet in 15-20 minutes! Always great service!!! Side note: the Receptionist went above and beyond explaining the warranty process to me, and went out her way to get me the quickest appointment possible! Extremely helpful and full of ALOHA! read more

BLUF: automatic recommend. If you're in a bind, they're worth the wait. But they do have great emergency dispatch too. Not only were they one of the first available, but the recency of reviews was a strong contributor to our decision. Much appreciated. Will do business again for sure. I mean hopefully no more problems with anything else, but I'll be sharing with friends too. Thank you. read more

Jbc Plumbing - Problem swiftly identified & resolved way faster than expected. - Plumbing Near Me

I had a successful business for 46 years..... I had an outgoing announcement on my phone, full of joy. If you happen to get their voicemail, It sounds like Funeral Home. Come on people, let's just have some joy. I gave and repeated, my credit card info TWICE w/ my email....Clarissa, the "lady in tending" got it wrong, while telling me about her eight children and having to pick them up from school. Plumbers are great and cool, even if they misspelled my name and my Insurance Carrier questioned it. Go somewhere, perhaps anywhere, else. read more

JBC came out earlier than the expected timeframe ready to go. They replaced two shower cartridges in under an hour at a very reasonable rate. Other local businesses would've cost me 30-50% more. Highly recommended! read more

I ended up needing a water heater replacement. I messaged them and got a response back in 10 minutes. They came out the next day to check things out, got a new unit ordered and was installed the next day. Clear, pleasant communication over the phone. Very easy transaction! Thank you! read more

JBC Plumbing helped us from beginning to end. From coming to the house for a free quote- estimate, to water filter recommendations, we hired JBC and they got the work done! And done well, too. Living in a new construction home in a newly built neighborhood, our water quality was awful. Everything that the water touched, including our faucets, counter tops, glass mirrors and sliding doors all hard mineral water stains on them. You can probably also assume what that must tasted like. Called JBC for a quote and two guys came through the next day! I was clueless with anything related to plumbing (and housework in general, if I'm being honest), and so they were able to explain everything in easy layman's terms. They even recommended which water filter to order. When everything came in several weeks later, they remembered us and got the job done. They gave us our options as far as how we wanted it installed (to cut out the drywall a certain way, filter placement, etc.) and also gave us accurate timeline. They stayed true to their quote even though it was weeks back and got the job done in their estimate time as well. Super friendly local guys that get the job done right. read more

Jbc Plumbing - Plumbing Near Me

No call, no show to appointment. Yelp: Character requirements for reviews are unnecessary. Edit: the screenshot shows I talked to your employee for four minutes. During that time, an appointment date and time were set and confirmed verbally. I don't have access to your system. I can't send me a text. That's on you guys. read more

Jbc Plumbing - Evidence of call to set appointment - Plumbing Near Me

Excellent service. I really liked how responsive they were. We were unable to turn off the water from a shower in one of our bathrooms. Josh came out, diagnosed the problem quickly, and made the necessary repair. I highly recommend JBC Plumbing. read more