A family member recently passed, and we needed to have his hybrid car towed to the dealer as it had sat in the parking garage for over three years. Basically a brand new car, this hybrid was dead, no power at all. [[HIGHLIGHT]]I filled out the Yelp information stating the make and model of the car, the location in a parking garage and the circumstances of why I needed the tow.[[ENDHIGHLIGHT]] I had Yelp send out projects to four towing services. I chose ABC Road Services [I am confused by the different company name, listed in Google as F&G Towing, instead of ABC Road Services as listed in Yelp ...], as they were the cheapest quote. . . and the owner said he may be able to fix the problem without a tow. The owner came over and tried to charge the car's auxiliary battery. No go. He told me after fifteen minutes of attempted charging, that the battery was dead and the hybrid battery also had no power, and that we needed to tow the car. However, since the aux battery was dead, the car could not be put in reverse. Also, the flatbed he brought was too high to carry the car through the garage. He suggested buying a new battery to get power to place the car in neutral to roll it out to the truck. I went out to purchase a new replacement auxiliary battery and scheduled to have the tow company return the next day (as the dealer had already closed). Another tech came out, and first wanted to try charging the aux battery again. It worked! There was enough charge to start the vehicle, with no need for replacing the battery or towing the car to the dealer. The problem, according to the first technician, was that the charger that the owner brought was not compatible with the 12v battery. The second tech had a 12v charger. He told me to keep it running to charge the aux battery. He then left for another job. Unfortunately, after running the car for five minutes to charge up the battery, I turned off the car and it promptly died - again, no power. As I found out later through research, these hybrids often do not have alternators to regulate the battery charge, relying instead on regeneration by braking and by engine power. The first tech still was busy with another tow, and a second tech came out to switch out the battery. Viola! Power restored and the car could shut down without losing power! I followed his advice and put in a gas stabilizer and drove the car out to a gas station to fill up the tank. Fortunately, no extra charge for the first visit, as well as the two techs that came out. And since I didn't actually need a tow, I did not need to pay for towing. HOWEVER, if I did need a tow, the owner quoted $145 for tow up to 8 miles. The dealer was 5 miles away, so not bad. The first tech, asked me what had been quoted to me by the owner, and when I told him the tech said "Honestly, it will be $195 for the tow." Why the difference? I do not know, but that price change worried me. So, for the owner to give me the wrong quote upfront, and for the worries caused to me for due to the inability to charge the aux battery in the first place, I had to take off two stars for this review. If the two techs were the only ones I had to deal with, I would have given 5 stars for their time and service. read more

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I believe Wael Ayyash runs a dishonest business, scamming vulnerable and distressed people in need battery services. I chose and paid for a "2-year warranty" battery but Wael installed a lower "1-year warranty" battery in car instead. He charged me $248 for the lower level battery which costs $110 in Auto Zone. See enclosed photos. The authenticity of the photo was confirmed by Auto Zone sales. When I brought this up to Wael, he refused to refund the difference and argued that I misunderstood him. He also did not install the car battery properly with one side of the battery bracket not fastened, hanging loose on top of the battery. His manner was very unprofessional when being confronted with the truth. He took advantage of vulnerable and distressed people eager to get their cars started again. I would not recommend anyone to use this "businesses" for roadside assistance. read more

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[[HIGHLIGHT]]Requested for a towing service and they replied quickly.[[ENDHIGHLIGHT]] I wasn't looking for an immediate service, but they honored their price later on despite being rush hour. Very very reasonable price! 100% recommend. read more

Here is what happened to me. My tires got ripped so I called for the service. He was late more than 30mins but I understood. He asked me to move my car a little bit because there is limited space for loading my car, so I opened driver seat door and moved my car. He got on my car from the same door and left from the door after finishing loading. We got on his towing car and headed to the tire store. It was like 1.8miles only away from my apartment to the tire shop and I found my driver seat door got crashed when we got to the tire shop. [[HIGHLIGHT]]I was trying to explain what happened to the driver but he kept yelling at me and never tried to listen to me.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]So I told him I was going to talk to an office person and he said he is the owner of the company and looked like didn't give any shit.[[ENDHIGHLIGHT]] This is the worst new year starting in my entire life. +Did you say the tow driver got into the car through the passenger seat door? Are you really sure? Both I and he entered the car through the driver seat door and why would I lie to you? My damaged tires are on my passenger seat side, and there was no dent or damage on the driver seat side. [[HIGHLIGHT]]All I want from you guys was apology. Now I completely understood how you guys treat customers.[[ENDHIGHLIGHT]] read more

ABC Roadside Services - Roadside Assistance Near Me

[[HIGHLIGHT]]I was very surprised how quickly he responded and helped me jump start my car.[[ENDHIGHLIGHT]] Very helpful and was at my work in 20 mins or less. Thank you again! read more

[[HIGHLIGHT]]Fast, reliable towing service with friendly staff--got me back where I needed to be quickly![[ENDHIGHLIGHT]] today.

Great price and great service, quoted 100 bucks for 4 miles. Very nice and accomodating for the situation for my car. read more

ABC Roadside Services - Roadside Assistance Near Me

[[HIGHLIGHT]]They were prompt, kind, and helpful.[[ENDHIGHLIGHT]] The tow truck arrived quickly, and then towed my car with care, which I was especially thankful for since it is a classic car. Thank you!! read more

[[HIGHLIGHT]]Amazing and super fast with my request![[ENDHIGHLIGHT]] Really appreciated how seamless it was to get a fair quote and efficient service. read more

My car broke down and ABC came through fast. [[HIGHLIGHT]]The driver arrived sooner than expected, kept me updated the whole time[[ENDHIGHLIGHT]], and the price was very fair. Great communication and super professional service. read more

Requested a towing service to the car shop with quotes, responded within 10 mins and gave the most reasonable quote for all the towing service. Schedule is on-time and very professional with the car. Highly recommended if anyone has a need for the towing service, Thanks a lot! read more

[[HIGHLIGHT]]Greta service helped get from point A to B with no problems would 100 percent recommend.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]And quick response time[[ENDHIGHLIGHT]] read more

Accommodated towing my car on short notice. The price was fair and accurate. [[HIGHLIGHT]]Communication was reliable.[[ENDHIGHLIGHT]] I recommend it. read more

Good, quick and trustworthy service. Thank you! I went with their towing service twice now and both experience were great!

[[HIGHLIGHT]]Driver is very friendly and efficient.[[ENDHIGHLIGHT]] Price is reasonable. Got my car with front left tire flattened towed to the nearest tire shop in minutes. read more

I called directly as I was stuck out on the freeway. CHP had arrived, he was there within 10 minutes of my call. He was friendly, professional, and got the job done well. What else could I ask for? read more

[[HIGHLIGHT]]Needed towing services and got a response from them very quickly.[[ENDHIGHLIGHT]] The price was very reasonable and service was great! read more

Fast service, came to help with jump start quickly, and came again next morning for battery replacement :)

[[HIGHLIGHT]]I needed a new battery and Wael came to the rescue.[[ENDHIGHLIGHT]] He went to Autozone to get a battery, and I paid him the battery plus his service charge which is reasonable. read more

Local flatbed tow - responsive to request with reasonable price. Arrived on time and had quick availability

I requested a tow, [[HIGHLIGHT]]Wael responded within 5 min with clear quote and ETA.[[ENDHIGHLIGHT]] Tow truck arrived on time. Good service, clear communication and fair price. Would recommend. read more

Excellent service, reasonable pricing! Had to have my Audi towed from my house to Audi dealership for an estimate. Scheduled towing quickly, and service was great! I wish the Audi dealership service department was this good. (Audi service was a nightmare). So ABC Roadside Services made this trip better! read more

I needed to get a tow ASAP and they responded right away and provided a reasonable quote. Amazing and fast service. Highly recommend!

[[HIGHLIGHT]]Answered right away, gave reasonable quote/time estimate[[ENDHIGHLIGHT]], showed up on time, and dropped me off with the car. Recommended. read more

[[HIGHLIGHT]]response quick and arrive on time.[[ENDHIGHLIGHT]] very professional. Also he understand the car very well. He fix no start issue without towing read more

Very quick arrival to San Jose and gave the most reasonable quote. I definitely recommend ABC roadside if you are in a pinch!

My car needed a tow to repair shop. [[HIGHLIGHT]]Response to my request was quick, estimate reasonable.[[ENDHIGHLIGHT]] Tow truck arrived on time and service was excellent. Highly recommend. read more

ABC has responded very quickly and came within 25 minutes of my call. I would highly recommend their service read more

ABC Roadside Services - Roadside Assistance Near Me

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I called on a Saturday at almost 2am to request help with jump starting my dads truck and my call was answered immediately by ABC Roadside Services and I was provided a quote quickly and was told someone would arrive within 15 minutes, and that was exactly what happened. Upon arriving, my dad's truck was back on within 5 minutes. Really appreciated the speedy help especially given it was super early on a weekend. read more

Very good response time, took less than an hour from the time I called to being picked up. Kind and hardworking people, thank you for making an inconvenient situation better read more

[[HIGHLIGHT]]They responded quickly and showed up in 30m.[[ENDHIGHLIGHT]] It was raining crazy but that didnt stop Wael!! Did a good job and economical. Great experience, thanks. read more

I used ABC roadside services to jump start my car. [[HIGHLIGHT]]They were fast to respond on my yelp message and gave me a quote right away.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]They were available to drive to my location and easy to communicate with.[[ENDHIGHLIGHT]] Once they arrived, they jump started my car and also told me about the issue with battery. It was a loose bolt, they even fixed it for me without charging extra. This saved me the effort and money to get my car battery replaced. Such value added services go long way and I will be using their services if I need any roadside assistance in the future. read more

Responsive, fair pricing and amazing service. Mr. Wael was friendly, communicative and arrived when he said he would, definitely earned some trust and puts you at ease. My car stalled unexpectedly coming home from dinner with my family and I requested a tow through my insurance company and they delayed and never showed. I called ABC Roadside Services and Mr Wael picked up, provided his ETA, a fair price and excellent service. Definitely someone you are glad to see pull up especially late at night. Wonderful experience. read more

Had our flat tire car towed this morning. Really impressed with their service! They responded very quickly and arrived right on time. The driver was polite, professional and handled everything smoothly. And the price is very reasonable. Highly recommended. read more

how does a tow company not know how to set things in neutral? The second thing is how late he responded to my request. Are you kidding me for a review? 2 pt for service requested completed. 1 pt for quick response. -1 pt for lack of communication. -1 pt for for not being the norm of pricing. 1 pt for being you. At total of 4 points. do I know who i am? what is it that surrounds me? to the tow knows more than me. read more

I sent them a request for a quote to tow my car and they gave me the most reasonable price and a very accurate window of time where the tow would take place. They respected my time and were very professional and the price was great. I have no complaints. If I ever need towing or roadside services, I will contact ABC again. Thank you! read more

[[HIGHLIGHT]]ABC responded to my request immediately and the quoted price was reasonable.[[ENDHIGHLIGHT]] I ended up driving my car back to the destination and didn't really use his service, [[HIGHLIGHT]]ABC accepted my cancellation very nicely![[ENDHIGHLIGHT]] Although I do not wish to have this experience again but if ever needed towards service ABC will be my first choice. read more

car overheated and was stuck at night around 11pm on 280! Called them up and was there within 15 min! very professional and highly recommend! read more