TLDR: CTD has everything for a complex bathroom build and Ryan + his warehouse staff are terrific…read moreto work with. If you're remodeling CTD is THE place to supply you in central Marin. We're almost finished rebuilding 2.5 bathrooms from studs to sloped, curbless showers on heated tile floors. It's awesome when you can go somewhere and they have everything to get the job done at a high level. Our general contractor relies on them for the latest in bathroom building technology (i.e. the waterproof materials used in modern bathrooms) and I get it now having shopped all over Marin for supplies - this is the place to go. Sometimes staff at specialty trade stores can be difficult to deal with for homeowners, but I always had a positive experience at CTD. I'm not a contractor, affiliated with CTD, or receiving any compensation for this review. I just finally met Ryan and thought he and his team were worthy of a 5-star review. Note: we didn't use the design/showroom part of CTD for our design, as we did it ourselves in CAD.

Everyone is always super friendly, helpful, and knowledgeable. This is the spot for tile, stone,…read moreslabs, and all the products you need to install & maintain them!

Used to go to this place for Drywall and Insulation and they were pretty good back in the day…read more They've become very expensive and hard to work with, charge way too much for delivery, and won't load Materials onto the job. So I use Oakland Drywall Supply now for my Drywall and insulation. Also, I just went in there for some Hardie siding, they didn't have what I needed and said they would get it or reach out to me, neither of which happened.... Save your time and go somewhere else...

Its the go to place for all serious contractors and tapers…read more They have everything you need from 12 ft sheets to bullnose corners. Shout out to Deana she has all the answers and is really helpful!

Justin helped me so much in figuring out the best way to fill my flower beds over the phone What…read moregreat customer service !

I just moved to san rafael to help care for my girlfriends father whom just graduated from hospice…read more For celebration i decided to remodel his backyard into a fish pond with waterfall. Being that i know nothing about the subject of ground cover and landscaping materials, i went in to Shamrock excited to learn and purchase. I opened the doors with a smile and great posture, however left Feeling like i knew less than when i arrived, coupled with poor posture and disappointment. The staff is obviously miserable and hate their jobs sitting down, attempting to help, but instead projecting being inconvenienced and Not capable of helping others. That was last week. So i tried again today. Same thing. Different people. I will still buy materials there, i just now know what to expect. Unhappy employees, resulting in un happy reviews.

I strongly Recommend…read more I have been in the industry for year and have not come across many cabinet dealers with more professionalism and efficiency than Gilmans, I highly recommend. All the associates are very helpful and make the entire process simple and easy. Special shout out to Carol who has 20 years in the industry.

We purchased a 45-year-old home in Santa Rosa that required extensive remodeling. Initially, we…read morevisited Gilman Kitchens simply to gather ideas for a future kitchen renovation, as we were not yet ready to begin. However, after our first meeting with Manon Demers, we decided to move forward with the remodel. We came in with some ideas of our own--such as navy blue lower cabinets with white upper cabinets--and Manon was able to enhance our vision by presenting excellent samples and offering thoughtful, practical guidance. She visited our home before demolition, helped us visualize cabinet and appliance placement, and prepared detailed plans for the project. We relied heavily on Manon's expertise for the cabinetry and countertops, while selecting our own appliances, cabinet hardware, lighting, and wall treatments. The project planning began in June and was completed by the end of October. Working with Manon was a pleasure throughout the entire process. She is knowledgeable, professional, and highly experienced. We are extremely pleased with the results and highly recommend Gilman Kitchens and Baths for anyone seeking a beautiful, well-executed kitchen remodel.

I bought tiles from this store few times. I like to share my last experience that I had with the…read moretile & stone consultant Caity. She is knowledgeable, kind and friendly. Thank you Caity.

I sought assistance for a bathroom remodel and found Kari and Christine to be knowledgeable, easy…read moreto work with, and VERY helpful. I purchased my tile, vanity and fancy Toto toilet from them. Kari was so helpful discussing shower tile options and really listening to my thoughts about color scheme. She offered suggestions and always waited for my response before offering advice. Christine spent time going over vanity and toilet options providing comprehensive information and patiently responding to my plethora of questions. Very responsive to email follow up. She was very easy to work with. I would not hesitate using them for my next project!

I was the only person in the store, nobody looked up to even say hi. One sales person (i assume)…read morewas walking by and since she had to go right past me asked if I needed help, and kept walking. After I said yes, she came back and answered my questions. But all the while, it never felt like she even cared for my business. Did they have some amount of items? Yes. Did they have any labels to figure what is what? No. Were they friendly? No How did I feel as a customer? It sucked, My list of items included a high end faucet, sink, wolf range, a sub zero, toilets and few other things. That is about $20k+. My tactic is to ask about the lowest priced item because, I like people who will take care of any customer coming into the store. I will not set foot in this store again.

Never written Yelp review before but Harry Ngo at JLK+B deserves one!  Five star salesperson and…read morecustomer service that is BEYOND excellent.  I am an interior designer just finishing two bath and laundry remodel in my own home.  Showed up to showroom not knowing I needed an appointment and Harry kindly let me in.  Showroom carries some really beautiful lines that I hadn't see in dozens of other places.  I ordered deluxe mirrored medicine cabinets and some toilets.  I wanted to further customize the mirrors and Harry made numerous phone calls to German manufacturer to help me try to achieve what I wanted.  It was a very technically challenging thing I wanted to do, and Harry helped provide me all the information I needed to figure it out (which isn't really in his job description!).  One of the toilets I purchased had a slight imperfection and Harry secured a refund quickly and painlessly.  Fantastic showroom and stellar salesperson!

We originally just planned a countertop for the kitchen island, all the sides would just be wood…read more Then we found a piece of labradorite lemurian that we absolutely felt in love with and decided the front of the island would also used the same piece. And we would use the cutout from the cooker as a backsplash for our coffee bar. But the slab was a little too short and had a missing corner. The backsplash would also be short by a couple of inches. This is where Frank and his skilled crew come in. Frank gave us very helpful suggestions on moving the electrical outlets. We had some wacky ideas on dealing with the missing corner and the too short backsplash. Frank was very patient with us and suggested patching the missing parts instead. He also sent a crew to thicken the plywood for the countertop for better support. He also added reinforcement on the slab. Turns out labradorite lemurian is on the fragile side. The end results were amazing. I know there's a patch, but I can't find it. We also compared the raw slab with the countertop. They didn't just cut the slab to size and installed them, but there was some thoughts and designs on what looked best. Extra shoutout to his crews for being detail oriented and professional.

We moved into a new house that had a major gap in a seam of our quartz countertop. I called and…read moree-mailed a few countertop firms nearby. Only one other one got back to me to say they couldn't help. They said Frank at Carrera was my only hope. So, I called and then e-mailed a few photos. Frank ended up coming out the exact same day. He gave me great advice about prepping the area over the phone, and then was able to fix the gap, and also a few chips he noticed in the countertop as well. While working, Frank gave me great advice about caring for our countertops, and other thoughtful upgrades

Working with Cynitha at Italics has been an absolute dream. As an interior designer juggling…read moremultiple projects, having someone like her in your corner makes all the difference. She's not only incredibly knowledgeable about Italics' selections, but she also takes the time to understand your vision and offer thoughtful suggestions that elevate the entire design process. Cynitha has helped me source everything from statement pieces to subtle accents, always with patience, creativity, and an impeccable eye for detail. Her responsiveness and genuine care make her such a standout. I can't recommend her enough to anyone looking for support on high-end design projects -- she's the best! I will continue to go to Italics repeatedly because of Cynthia!

I scheduled an appointment a week in advance to help me select tile. The salesperson acted…read moresurprised to see me although I had told her what day and time I would show up. She gave me exactly 5 minutes of her time and had a rude demeanor. I'm truly surprised others has a good experience with her. Follow up note for Jon- I scheduled the appointment almost a week ahead, I asked for a time slot and she replied she was open from 10-3pm and didn't give me a time. Then I told her I was aiming for 1pm and I never got a response back. Even if I did arrive early, I wouldn't have been so upset had she been kind and asked me to wait. Plus there was no other customer in the store. She wasn't kind, she was rude. Her lunch arrived as I was leaving. She was clearly unprepared. I don't doubt her ability but her demeanor is not the best presentation for your business.