Had a very bad experience with the employee in DMV. She was rude, harassing, and refused to…read moretransfer titles though i had all the needed documents. Three times i tried and still refused!

I have covid, and I'm very ill. I've been calling these people for weeks. They never answer the…read morephone. So how are you supposed to take care of your business if they refuse to pick up your call? I've been trying to get this stuff situated, and they don't help it by not answering ever. How are you supposed to take care of your business, when they continue to say as soon as you call, that they're not able to take your call, and to call back later. All I want to do is just take care of this and be done with it. But they make it impossible. When all they have to do is just answer your phone call

I wish I could give zero stars! They need to hire competent people first of all! And DO NOT EVER GO…read moreTO THE HOMER OFFICE!!! A very rude lady who does not know shit told me there was no option if I had a vehicle in a repair shop, that I had to keep my registration going, when in fact, there is a form called Statement of Non Use. What an idiot!! This is basic information that ANYONE working at the OMV should be trained on and know!! And did I get ANY registration renewal notices for either of my vehicles?? NO I DID NOT! This is the most backwards organization I have ever dealt with!! They need a total revamp, hire better and more people and actually answer the damn phone!! I have been trying to find out how much my past registration is for two hours and cannot get through the stupid system online or talk to anyone!! The only good experience I have had is when I made an appt in the Minden location. You should NOT have to make an appt at a local office to get things completed with regard to your vehicles!! To Keith E. Neal, Commissioner: if you read any of these reviews, I hope you are doing something to make this organization better. The residents of Louisiana deserve a competent organization that has integrity, dependability and competent people to handle our requests!!

They are misleading and their staff is untrained they charge you twice for red flags…read more Piss poor service

On July 16,2026 I went into DMV Westwego location at about 3pm as a walk-in. The office was very…read morebusy. I was surprised that I was even able to be service most DMV turn you around after a certain time. The team of lady's were so nice helpful and understanding !! Thanks Again!!

Poor customer service by Booth 1 and 3. Didn't get the names of the ladies, but they were horrible…read more I was made to leave 3 times for a single upgrade to my DL to a Real ID.

Long wait, rude attendant. Not worth the extra cost. Next time I will try a different OMV.read more

I gave it a 3 only because the employees were friendly and didn't have the attitude problems that I…read moreexpected them to. Besides that the experience was a first and last time thing for me. You go in and put your name on the list and wait to be called. When I arrived I was the 6th person in line. I got there shortly after 10am and just left and it's currently 12:37. In all that time they only saw 6 people. When I left there was standing room only and one of the workers was headed to lunch. I felt so bad for the rest of the ppl there because they're gonna be there way longer than I was. In almost 3 hours time they only saw 6 ppl.

Extremely slow employees. I waited 30 minutes and neither one of them finished with the one person…read morethey were helping in that time.

SOOO much better than the dmv!! the ladies are very nice and knowledgeable. they answered any…read morequestions i had and walked me through the process. the small convenience fee is definitely worth it!

Office hours are 8:00am-4:00pm…read more I got here at ~12:40pm to get an updated registration. When I arrived there were ~30 people here waiting. Upside: the building is really nice, there is a lot of parking, there are plenty of outlets in the qait Downside: it's pretty cold in there, there's no corner tv with the news on it like other government buildings, and there's no tacky paintings to give the waiting room life. But they did their job in a timely manner. That's all that really matters.

Oooh fancy! This is Westwego's brand spanking new City Hall building. Seriously, this is now the…read morenicest building in the whole city. I had to stop in here to get some car registration stuff taken care of and I always go to Westwego because everything happens fast and I'm usually in and out within 15 minutes. This day was no exception- there were two people ahead of me at around noon and once I got to the counter my situation was handled and I was out there door. This is also where you come to get your driver's license renewed- it's probably the best place in the New Orleans area to go because there's never a line and you are taken care of with the quickness. Bonus points: the building is super easy to find, it has plenty of parking and it isn't just stuck in the middle of a neighborhood like the old one was.

I've been a resident of Kenner all but 3 yrs of my life so I am familiar with how they operate…read more Kenner is one of only 3 cities in the state that does not offer the 2-yr inspection sticker (known locally as a brake tag). In 1960 our fair state started requiring every vehicle to get inspected for safety reasons. New Orleans, Westwego, and Kenner already had inspection requirements in place prior to 1960 so they were able to keep their programs intact without having to adopt the new 2-yr option that became available last yr. The Kenner inspection station is easy breezy. The staff are really friendly and they make the process easy. Just a quick inspection of your insurance, registration, and driver's license to make sure everything is current and then a really quick check that everything is working good on your vehicle. After that you pay the $10 fee and wham bam you got a new sticker and are good to go for another year. Tip: I drive by this place often and the only times that I see it busy is during lunch time as peeps use their lunch break to get this done. Come anytime before or after the typical noon lunch hour and you will be in and out in 5-10 mins.

I had to get a brake tag from here for an older relative's vehicle. They were quick. I didn't have…read moreany problems, and I don't have any complaints. Thank you for making a tedious task an easy and speedy process.

Somebody definitely has trained these people in customer service because their customer service and…read moreprofessionalism is just great. Thankfuk enough for the local but at times some of those people have had horrible attitudes through the years. This gives me an alternate place to go and I am very thankful for that. The last time I went to my local DMV I had to knock on the door as it was locked.

I went to renew my drivers license on a Saturday. Mind you…read moreI was second in line when it opened but I got in and out of there in 7 minutes. Paola helped me and she was very kind, friendly and patient. She made everything easy and quick. The DMV literally does not stand a chance against this place.

Amy helped me when it felt like no one else could and provided EXCELLENT customer service!! 10/10!!read more

Wildrinh Ayala was my public tag agent both times I visited ABC title uptown location (6227 S…read more Claiborne Avenue) was so helpful and really patient and I just had the most pleasant time with her. They move fast , she's direct and to the point, they value your time. I had to right a review because living in New Orleans , sometimes costumer service type jobs don't have the best people working on their behalf, well Wildrinh does her job and does it very well. I don't know ALOT about registration, tags, real Id. Etc but she makes it very easy, straightforward and stress free. Incredible job .

Quality of the assistance, I will find out more about the services requesting when they arrive at…read morethe location.

I stopped by to get my drivers license replaced. They were very busy but my wait was short. They…read morehad 5 or 6 tellers to assist everyone. My time there was only 15-20 minutes. Even though they were very busy everyone was very friendly and efficient.