I had an incredibly frustrating experience with ABC Towing. Someone blocked off my car on the parking lot, and I couldn't get the car out nor find the car owner. Despite ABCs claims of monitoring this lot 24/7, their service--and their attitude--is a total joke. When I called to report an unauthorized vehicle, the attendant was beyond rude. He flatly refused to help, claiming he "couldn't tow the vehicle by law" (which seems convenient for a towing company). His "solution" was for me to go find the owner (if I could find the owner, I wouldn't need a tow truck to move the car!) To top it off, he was extremely condescending, telling me to "just look around the parking lot" like I was the one being difficult. If you're looking for professional service or actual parking enforcement, look elsewhere. These guys are clearly more interested in making excuses than doing their jobs. read more

I just had a great experience with ABC Towing. In less than one hour from my call, Alfred was there to the rescue. He was prompt, kind and efficient. Thanks Alfred! read more

Towing signs should be specifying the contract details per property, some properties may require the property manager to make the call to tow; however: there is no mention of this per signage. Very poor communications. The cheapest way to remedy this issue is to update your phone tree and state this descrepency. read more

Prompt and helpful. A flat tire was not part of my Sunday plans, but like other reviewers I had a great experience with ABC towing.

We popped a tire on the highway on the way home from Seattle and ABC Towing rushed to the rescue! Amazing service, really responsive - they totally saved the day! read more

ABC Towing - Seattle - Busted tire - it was pretty bad, totally deflated. Glad ABC Towing was there to get us set up with a loaner spare! - Towing Near Me - Seattle, Washington

I received service with 45 minutes of my request. A smiling angel appeared on New Years Eve and transported me and my pitiful car home. Naseer was excellent. Polite, knowledgeable, and friendly service. It costed a bit but I'll deal with that with insurance. I'll definitely call them again. read more

Super fast, friendly, and easy to work with. Nobody likes to call a tow truck, but this was about as painless as it could be.

Our car was towed at 11:00 am, we called them at 12:00 pm and they told us it would be $600! We had to pay it, they had our car behind a chain-link fence. Does that sound like good, honest business to you? read more

Chris from ABC towing went above and beyond normal customer service with a bright cheerful smile even after a complication that was my fault. Five stars! read more

You leave for work, running 2-3 minutes late, and your car is MISSING. It sucks! My car got towed last night, right across the street from my apartment--I was confused, angered, had to miss work, and shed a few tears--and yet, I am in a slightly better mood because of the woman who worked with me at ABC Towing. They have to do their job, and do so as nicely as possible. When I called, she was immediately sympathetic, listened as I vented my frustration (I have parked in that spot MANY times) and even tried to help me figure out a bus trip to ABC so I wouldn't have to pay for a cab! When I got to ABC Towing (took a cab anyway), she explained the costs and how to fight the impound fee + ticket. Meanwhile, the (good-looking) guy who towed my car came out and let me know that he didn't WANT to tow my car, but had to. Very sweet. Lastly they let me walk through their office so I didn't have to go around the gate in the rain. So now I'm warm at home, glad my car wasn't stolen, ready to fight this ridiculous impound fee, and feel much more at ease because of the good customer service I encountered. Thanks for making a horrible situation easier, ABC. P.S. -1 star because I've heard of towing companies that charge around $115; the charge was a little steep at $170. read more

Five stars is for the awesome operator and -4 stars is for the tow guy. I had a car emergency and called for a tow. The operator was super nice and very helpful. She put my worries about my teen to rest and I thought my kid would be just fine. The car was half in the street and half parked on 1st ave in downtown Seattle, a very dangerous position for a wreck. Police passed by the broken down car and no help, cars honked angrily and it was a terrible situation for a new driver. The tow guy that showed up to rescue my teen daughter late (in double the expected amount of time) he had zero personality, was not very concerned about how anxious and scared she was, expected her to pay and said could not take payment from a parent that was not there. Then he tried to convince her to tow it somewhere else other than where I arranged over the phone. He's lucky she was not more upset or hurt by him or mama bear would have been raging! Very poor customer service from tow truck driver! The good part? I did get my car towed to the right place and they put the keys in the night drop box and it cost me $225!! read more

09/07/2017 around 10pm Truck# 15, Driver did not leave name on receipt. We, family and friends will never use this company again. The driver was dishonest, rude, with aggressive foul language. My wife's car broke down, and she thought and told the operator 30 miles from downtown Seattle to our place. It was 23 miles instead. The driver later on refused the fact, and still charged her for the 30 miles, $292. He kept saying his truck read 30 miles, and started cursing. Watch out for License Plate# B27853V and 8241 E read more

ABC Towing - Seattle - Towing Near Me - Seattle, Washington

This review isn't actually about this business but more about their employees. After a night out to dinner with my son and his girlfriend we came home to find my son had locked his keys in his car. We were trying the coat hanger thing for about 45 minutes in the dark, wind and rain when a jogger came upon us and asked how long we were at it. He told us that he would jog back to his car and come back with his kit and help us if we were still at it when he returned. I want to say his name was Harvey but I'm not exactly sure. He did return and had the car opened within 10 minutes. Total lifesaver there! Regardless of what anyone thinks about tow companies, I just wanted to let the Yelping world know that the employees for this company are not afraid to go out of their way to help needy people. Thanks Harvey (?) read more

My car was stolen and later recovered by the police it was picked up by ABC towing and kept safely in their storage yard. When I needed help to have some repairs done temporarily in order to drive it safely they quickly recommended a service company and assisted me so that I could drive my vehicle home where it belongs. Gayle was a great help to me I Recommend this company. read more

Awesome service. I worked with Steve. He was helpful, understanding, and extremely careful with the car. He was also very knowledgeable about Teslas - very important. Highly recommended! 5/5 would work with them again. read more

A little bad luck landed me on the shoulder of an on-ramp at 8 am and Steve was there to rescue me in under 20 minutes! It didn't take long for him to get my truck loaded up and on the road to my mechanic. I road along with him all the way to Auburn from Seattle. He was professional, courteous, and fast working! Thanks Steve and ABC Towing! read more

Called a bunch of towing places and got a lot of voice mails or people saying it would be half a day until anyone could make it out. ABC picked up immediately and said they could send someone out in an hour but actually made it in about 30 minutes. I have a very low down sports car that could not be cranked or put into neutral towed from inside a parking garage with low clearance where it was parked up against a wall and another car. I honestly thought it might be impossible to actually get it out due to the angles involved and was worried I might get someone who didn't want the hassle. It was not easy and took some time but Curt got it out like a pro and was a pretty great guy as well. Through the process of getting the car out and the drive to the repair shop he was friendly and professional. It was a pretty tricky tow, i'm definitely impressed. I was surprised that the cost was actually pretty reasonable due to the nature of the tow. I'd definitely recommend them. read more

This place was a life saver, we had only driven a few miles from home on a Saturday night when my car died. I was able to coast over to the side of the road and start calling places, ABC told us they could get someone to us in 30 to 45 minutes. Took about 40 minutes I think, which was less time than the other places we called, but the customer service we received when he got there was the best part. Eric was super nice and helped us figure out whether we should just jump the car like my husband wanted or not and advised on local shops he could tow it to. He even ran over to the local shop to confirm if they had an overnight drop box for our car keys. Just the perfect help we needed, will definitely use them the next time I need a tow. read more

My car wouldn't start and had to be towed to my mechanic about 10 miles away. Called around different towing companies and they were all forwared to voicemails. I'm glad ABC Towing picked up! They said they can come by within 2 hours, and they did. Guy was really friendly and professional. He even took a quick look to see if he can diagnose what was wrong with the car. My car was in a carport in an alley, but he was able to get my car out with ease. He was very careful with putting my car up onto the dolly. My mechanic is a family friend so he had to tow it to a residential place. It took a while to figure out where to put the car, but he was patient and willing to try to leave the car where the mechanic wanted it. Overall very happy with the service, very professional, very efficient. I would use them again if my car ever needs towing. I recommend! read more

Wow!!! I hope I never need a tow again but if I do I am calling ABC. After being jerked around by our insurance company and waiting 3 hours for a tow we called ABC. It is now 15 minutes later and my car is being towed as we speak. Super courteous, knowledgeable of the area (knew exactly where I was) and quick! They are my hero's right now! read more

Great service and team. My car was parked in Capitol Hill and wasn't starting. I tried to jump it myself, but no luck. I called 5 different towing services around Seattle (at 9:30am on a Friday) and every single one went to voicemail. I guess it's a known thing that towing services avoid rush hour... ABC Towing was the only service that picked up and Curt was there within an hour. He suggested we try jumping it again, just in case, and this time it worked! He ended up saving me the tow and even followed me afterwards as I drove down to Honda of Seattle in Sodo, to make sure nothing else came up. Hugely appreciated and highly recommended! read more

Called them on a Sunday afternoon and got my Car towed out of a tight space in a parking garage! Worked with RJ over the phone and Joseph in person. They both exceeded their work and effort! Hands down trustworthy and outstanding professionalism. I highly recommend these guys! read more

ABC Towing is the best there is. Lynette is a god send. She went way above and beyond to help my mom and pop. They were stranded in Winthrop WA on the way to Seattle Washington for a Hawaii trip. She literally called 16 other tow companies trying to arrange a truck to pick up my elderly (72 and 69) parents on there cross country trip. She was able to arrange a pickup for them after 2 hours on the phone. She did this out of the kindness of her heart. Lynette could have been like the other dozen tow companies I called and told me they couldn't help but she did above and beyond even though her company wasn't making money. I'd name my next kid after her. read more

Boy oh boy was I lucky to have RJ from ABC towing come unlock my car, then COME BACK to jump my car, and unlock it a second time! He was very dependable, professional, and friendly! I was having a horrible day even before my car problems, but RJ helped me through it! He came in a very timely manner, and always showed up when he said he would (the second time I only had to wait 15 minutes!) If I ever need tow truck related services again, I will call ABC and request RJ every time. Great company with great rates as well. Thank you RJ for saving the day! -William read more

How this place is in business is beyond me - truly incompetence at its finest. We moved into a new townhouse unit and the apparently the builders had a contract set up with them and Joe (name obviously changed) told us to contact them as there was a car in our designated parking space. I told them the situation and the man who answered the phone said he needed to check to see if we have a contract set up with them and so I said ok, can you check? You can clearly tell the man was too lazy to do his job as he said something along the lines of it was raining outside and so it would take time for one of his guys to turn on the computer (WTF? what is the correlation here??). He said he would call me back and so an hour goes by and nothing so I call back and I ask if they had an update. He then starts to get upset and asks me what my name is and that he was only authorized to speak with John (apparently he is another one of the builders who set up the contract - name changed). I stated that I was in fact the property owner and that I can verify this and to let me know what I needed to do and he kept repeating over and over he can only speak with John. I said I don't know who John is but I do know Joe and he was the one who told me to contact you. He then started to question me why I was lying about not knowing John (when I clearly stated I do not know a John but do know a Joe (for clarity - both Joe/John apparently work for the same builder but I have only been in touch with Joe). By this point in the night I was tired and frustrated to argue any more so I just hung up. I'm not sure why the man was so adamant in calling me a liar when all I was looking for was help in getting a car towed on MY property based on guidance from our builder. Customer service and competence are not a strong suit for them so if you are shopping around for options, I'd suggest you go somewhere else. read more

John, the owner, reached out after seeing my review. He was professional and listened to my inputs. We had a good discussion and he was able to convince me that he does care about his customers. I would give abc a second chance if i do need a tow in the future. read more

Awesome service. They came within minutes. Their driver was very understanding and even drove us an extra mile when he learned we had a baby with us. Blue Streak towing is a great service. I highly recommend :) read more

ABC Towing picked up the phone at 1:00am unlike some other supposed "24 hour" towing companies. They said they'd be out to tow the truck in 20 minutes and they were. Fast and efficient towing company. read more

Locked my keys in my car while traveling and Ken responded promptly! He did a great job and had the lock popped within seconds without damage. I'd highly recommend this service to anyone read more

My vw quit on i-5 and I needed a tow. I called ABC Towing and a truck was there soon after. Rj, the driver, was very friendly and quick with getting me to a nearby shop. I would definitely recommend abc to friends and family! read more

ABC Towing was the ONLY towing company in Seattle willing to work with me to stop the unauthorized use/abuse of our property. We own a parking spot in a condominium community. It's the best external parking spot in the community. The spot was used by many homeowners and their guests. The HOA was not willing to do anything to resolve the situation nor would they grant me the right to tow from our own property. We never knew if we were going to have a spot to park when we got home. ABC was the only company to give me a subcontract... Another towing company had the contract to the entire property and ABC to our spot only. It was miserable till ABC removed a couple vehicles from our spot. Each time we call ABC they are professional, helpful and as expedient as possible. Sure they make a lot of money off of us but they were the only one willing to listen and realize the gravity of the situation. I never thought about posting on Yelp for a towing company till we had someone towed on 5/25/2012 - the same date that Joe S. posted a stinging review about ABC here. This was the same date that we received a nasty-gram in our inbox screaming about a $340 bill. This was the same amount Joe S. claims he paid for a tow. The verbiage in Joe S's would lead one to believe that he had called for a tow; if he did and paid that much he's a fool. If he didn't call HE did something wrong and he was probably charged that much for BOTH the TOW AND IMPOUND. Too bad ABC can't tow away stupidity. read more

Echoing other reviews, wow. These guys were fast and friendly and professional and bailed me out a mess after another tow company totally screwed me over. They said that they'd need 30 minutes to get to me and they were there in 15. The two driver was courteous, professional, and friendly. Hope not to need them again, but if I did need a tow, they'd be first on my list. read more

This towing company is awesome. I needed my car towed to the shop and I called at 10am n Curt showed up less than 20mins later. I would recommend ABC Towing to anyone. Thanks ABC you guys rock!! :) read more

Do not use this business unless you are fine with car damage and for them not to stand behind it and call you a liar. Didn't even send anybody to come out and look at the car. I will be reporting them to the Better Business Bureau. Their invoice even says they specialize in exotic cars don't believe it! I wouldn't have even have given them one star if the app didn't require it. read more

I had a great experience with Curt, on of the drivers for this company. He arrived promptly and in good humor. Mine turned out to be a difficult job -- it was a truck that required him to disconnect the drive train. Curt got wet and very greasy, but stayed polite and cheerful. Great service. read more

they towed my tesla today were quick courteous