Best place to work on your charades game…read more These people can interpret and explanation accurate or not. "It's about ya big..." "It looks like a..." "I want to try..." Ya, they got you covered.

Tried to deal with customer service and the lady right away before we said anything was extremely…read morerude and unprofessional. We went to the Midland store and they were extremely nice and professional.

Old stove started acting up and we need a replacement. We got a brand new one for a great deal with…read moregreat service! Up here, it's hard to come by a reliable place for appliances, or a place in general. East Huron supplied some appliances to our home many years ago so we came in here to take a look at stoves. Jeremy, the sales person, was incredibly friendly and helpful as we browsed their store. We were able to find a stove and got it installed a few weeks later. They even hauled the old one away! It had a minor issue, and they were able to come back and service it with no problems!

Needed a new oven/range for my cottage and went to East Huron to look at options. Cathy the…read moresalesperson was great and very helpful and although I was not planning on purchasing that day, between the cost of the new range and hood and installation I decided to just buy a Maytag that fit my needs. Put half down and said I would call when I had time to be there to have it installed. I asked for a morning delivery and on the morning of the delivery I received a call from them at 7:30am to see if they could start heading to my cottage which was great. The pair of delivery guys (unfortunately didn't get their names) showed up just before 8am removed the old hood and range and installed the new ones in less than an hour. Completely professional and I couldn't be happier. I don't need a new refrigerator right now but I know where I am going to buy it. 100% satisfied.

Terrrible! Gave me a used part and when I called customer service they Told me, "There's nothing we…read morecan do" .

This company really cares about LOCAL people and they go the extra mile to help out customers. I am…read moreon a limited budget and got the help I needed in a prompt manner. They are kind, which is getting hard to find these days. They listen to customers. I will be returning to make a big purchase because my money needs to stay in my area. I am very pleased. GO SHOP HERE!

I am so grateful that Gilbert's had the foresight to order extra appliances in April!!! Our fridge…read morewent out and we went to MANY big box stores. No one had ANY AND WOULD NOT TAKE ORDERS. Suggested coming back in mid November!!!! We ended up at Home Depot and they suggested Gilbert's may have some! They were great working with and we are so pleased with our purchase!!! Thanks soooo much Gilbert's

From the owner: Gilberts Hardware and Appliances has been serving the community since 1965. We offer a variety of…read moremajor appliances, TV's and home improvement needs for whatever projects you have planned. Whether you are a do it yourselfer or just need a few bolts for a small project, we have you covered. With award winning service, great staff and a convenient location in Downtown Owosso. Gilberts Hardware and Appliances is the answer to any home improvement needs. Shop local, shop Gilberts.