Well, I needed my sister-in-Laws car repaired. It wouldn't start, jump or new battery would not…read morefix it. Towed it to them, one day later, new parts and it was running! It was a bad fuse board. But would diagnose with plug in sensor. These folks know autos!! And, more importantly, they fix them, right for a very reasonable price. Can recommend them highly en. Call Mike, he will get you going again.

First off would like to say the customer service is amazing. While i was stationed at Dyess for 3…read moreyears i used this shop and they were able to help me quickly with anything I needed. Very military friendly and great people to talk to. Recently there was a recall on my car's A/C (an issue that I was having quite a bit). I was a little worried because I am now stationed halfway across the country and was not sure how to get receipts from years ago. I called the phone number and Mike was able to provided receipts so that I could get reimbursed for the work on my car from years ago.

Poor Axle Work - Costly Bearing Failures…read more I had this company install new axles on my travel trailer less than a year ago. Recently, both axles had bearing problems, which should never happen with new parts. Another mechanic inspected the trailer and said the axles had been poorly welded or installed. To be safe, all the bearings are now being replaced, adding even more time and cost. I expected better quality for such an important job. Anyone considering trailer or axle work here should double-check the workmanship -- I would not recommend this shop based on my experience.

wonderful place. everyone I came into contact with was kind and helpful. they answered all my…read morequestions and hooked me up speedy quick. will be returning and sending my buddy's here.

I took my truck in because it was leaking oil. They let the truck sit all day and overnight before…read morelooking at it just to look at it with a flashlight and say it was going to be $1,475.00 for a 2-3 hour job. I took my truck down the street to Jim Clarks auto repair and saved over $1,100.00 for the same repair plus had some preventative maintenance done during the same visit.

UPDATE... Had another component failure in the…read moretransmission. The sprag failed with only 5 days left on the warranty. I contacted them and was able to get the car to them before my time expired. They covered the needed repairs under warranty without any problems. Since that time I have had ZERO problems and continue to enjoy driving my car. It is so refreshing to see people stand behind their work for a change. Their service and professionalism is why I will always be a life long customer.

Excellent, professional, affordable service! My alternator went out and I coasted into their…read moreparking lot. An older, single, lady with no knowledge of cars!!! Charles was a life saver and had me back on the road in a very timely manner! The Muffler Shop is certainly my new "go to" place for auto repairs! What a blessing for me to have found this auto repair business!! Terry A

Charles always provides quick quality work at a fair price, I've had two Camaros and three trucks…read moreworked on over the years and he has always had me in and out in a timely manner. The lady at the desk is always very friendly and makes it that much more of a welcoming environment.

Amazing customer service! They were fast and efficient with my vehicle and keeping me updated! 100%…read morerecommend taking your vehicle there !

Under new ownership! Mason, the new owner, was great to work with! My Lincoln had a big ding in…read morethe side and a bunch of scratches. They fixed it up as good as new! I'm so happy with the service and quality of work. Definitely recommend Sudden Impact!

The best by far and very trust worthy. I don't care if I break down in in Dallas in front of an…read moreautomotive repair shop.....I would have it towed to this shop. Lance does not throw parts at a problem. They find the problem and fix it. No duck tape and bailing wire required. The shop is clean and they get the job done when they say they will. No surprise costs. Trust me....don't take it to anyone else.

Mark Harris made everything move smoothly and was very helpful and knowledgeable. I would highly…read morerecommend this location.

I don't know what they could have done to make this go smoother. Bought vehicles for my daughter…read morethen for work and also my wife, then I told other people about great service and they also had the same experience. Russ Rogers and Marc Walraven Thankyou for great service. Thxs Daryl

Walmart blew an alternator fuse during a battery replacement and I took the car here to get that…read morefixed. They did fix that issue. However, they also unplugged the electrical radiator fan because it was draining the battery by not shutting off when the car was turned off. That seemed crazy to me, but they're the professionals, so I went along with it. Sure enough, the car overheated. I still cannot believe that a professional shop thought that unplugging the fan was a good move. They fixed the issue I brought it in for, but made another issue far worse in the process and when I called about it, they made excuses. I was already getting reimbursed from Walmart for the repairs caused by their tech, otherwise I would have pursued it with this shop further. But I definitely won't let them touch any my cars in the future.

They are the best! I was stuck in Abilene and got an over priced estimate from Pep Boys of over…read more$1300 for my brakes NOT to get fixed! They did the job perfectly for $850 and got us back on the road ASAP! I'd recommend them for anyone traveling or local; fantastic work and courteous overall interaction!