So here's a funny story. Someone recommended this repair shop when I was seeking a repair for my…read morehybrid. I left many messages to different repair places, only two called me back. This shop was one. The owner apologized he could not do the kind of repair I needed but wanted to get back with me so I could continue my search. This kind of courtesy, even when he couldn't help me- is so appreciated. I am certain this is why they were recommended. A little plug for this shop for showing something appreciated even when they couldn't help. Thank you! I hope this sends some new customers in your direction.

He is hands down the best mechanic in Geneva. If you need car work done, go here. Does not over…read morecharge or recommend unnecessary services. 10 outta 10!

I had a wheel alignment done. After completion, all of my safety features dashboard lights were…read moreon. They told me I had to go to a dealership to get the sensors calibrated. I got quoted $600!!! They refunded me, but that isn't good enough. I was not told this would have to be done before the wheel alignment.

Excellent service as always. My engine splash shield came loose during the snow storm and they got…read moreme in to reattach it.

I told the mechanic about my issues with my clutch, had the truck towed to his shop that evening by…read morethe next evening I was back rolling. What else can I say. Thanks for the in and out service

From the owner: From your everyday maintainence, to a complete engine overhaul we're here for you! Give us a call…read moreto schedule, most repairs can be made in the same day! Automotive repair such as domestic and foreign cars, light and heavy duty trucks, motorcycles, atvs, diesels, heavy duty equipment, tractors, semi-trucks, trailers, skid steers, farm equipment, We offer in-field service and break down service for heavy duty truck, trailer and farm equipment, we also make our own hydraulic hoses on site or in shop. Tune-ups, Suspension, Oil Changes, Brakes, Engines, Transmissions, Drive-line, Diagnostics, Check Engine light, Welding and much much more!

Over the years Joes Auto has consistently provided all of my vehicles with top notch mechanical…read moreservice at the fairest possible prices in all of Ashtabula County. I don't know if Joe is a religious man, but he surely knows how to treat his clients, that bring their broken vehicles to him. I found him to be honest and very professional with the work that he does, and is certainly an asset to the community. Bob P

So a car driving in front of me on the road suddenly lost a giant chunk of his bumper. Initially I…read morethought it was going to hit my windshield- it landed in the road in front of my poor little car. Because of oncoming traffic, I could not swerve, or because of the car behind me- stop safely. I hit it and heard the crunching tearing sound. Mercifully, the car behind me stopped. I had to back out to get this giant chunk out of the bottom of my car. In the moment I should've pulled over, but I asked Siri for the closest repair shop. This was Steve and Jerry's. At this point I prayed for help. I was petrified. I spoke to a sweet woman who said she was going to go chat with her son in law. My car died a minute from their shop. He chatted with me briefly and said he would be right over. He walked over in the rain. As he looked- his expression was grim. It seems this chunk tore the radiator and compressor, and he wasn't sure about the engine. The cars check engine light was on. My tow driver towed it over. He had a longer look and came in to chat with me. This was pretty massive. He felt it needed to go to the dealer, and told me to file an insurance claim. I started the process in the waiting area and soon I had a plan in place. Not only did the technician offer to drive me back to my home (I had a friend coming), but his mom in law kept the store open until my friend arrived, keeping me warm instead of standing out in the cold. I did request to pay for the detailed assessment, and I did so. Can you say over and above? I don't know many places that would do this. Even though the damage was beyond their means (because it was pretty catastrophic needing a dealer's help), they still made sure I wasn't left literally out in the cold. I can just imagine how their regular customers are treated, I was new to them! The office Goddess informed me they'd been around for 54 years. I can certainly see why. Her husband took great pride in his service (he's been departed a decade or so) and the business remains in their family. What great, kind people I ran into today. I would recommend this business wholeheartedly. On a cold, rainy, horribly gone wrong and not so funny April Fool's Day- I met a couple angels that gave me hope. Thank you both of you for your help, and especially your kindness. I am deeply grateful.

Poor quality of service. Took my vehicle in (after waiting 2 weeks for an appointment) and paid…read morefor a squeak to be greased and a muffler fix. After paying for the grease and being referred elsewhere for the muffler, the sound returned the same day... a refund was not granted and I was told I knew that new parts would be a better option, after the fact. Sandy was especially rude, the day of service and when I called back

Jeff was awesome! He inspected a vehicle for me and sent many pictures. Great information that…read morehelped me purchase a used car. Thanks!

I only spoke to him by text but Jeff was very professional and helpful. I'm sure I will use him in…read morethe future.

Responsive! Attention to detail! I'm really happy we found this place. They specialize in…read moreMercedes repairs! Very pleasant!

Honestly my car was running fine until I let you guys fix on it . Thinking about it now Big…read moremistake , last year you guys fix my thermostat. My vehicle has been running terrible since . Just think I gave u guys 5 stars on Google I'm going to edit it . Very disappointed and the cost to repair is ridiculous. I believe I was hustle.

I had so many car issues and they were able to fix multiple things over the past couple of years…read more Honest, knowledgable, and far less expensive than bigger garages. Usually able to see my car quickly and get it ready in promised amount of time. It took them two days to fix the same thing that it took a local dealership two weeks to do and cost a lot less. So glad to have found J and D and have them work on my vehicle!

JD was quick, reliable and did a great job fixin up my breaks. He gave me an honest price and…read morehelped me out when I needed it, definitely recommend.

I have been a client for more than 30 years and have always received honest reliable and efficient…read moreservice . Jeff is the consummate professional!

I first went to this place to get a wheel alignment (Madison, Ohio on Route 20) and I thought he…read moremay have done a good job UNTIL I have bought expensive low profile tires for my vehicle. after 6 months of driving this vehicle I noticed that the inside tires were wearing really bad. I thought it may have been the tires and bought a more expensive brand of tires and had them mounted and balanced professionally. These new tires were the same bad wear. I just had a professional mechanic put this expensive vehicle on a lift and find out why and document this wear on paper for legal action. THIS mechanic brought me into his shop and literally showed me the tow in of the front, driver's side tire. The mechanic said "I could have eyed this better then whomever did this. This is really bad. This is the reason why you had a bad lower ball joint." I would go somewhere else before bringing any vehicle to this moron.