terrible dentist dont go there she takes five minutes with you and then charge you hundreds of dollars and then yelled at you. She's not good at all. I wouldn't go there. read more

This was the worst experience I have ever had at any doctors office. After going in for my initial appointment one of the doctors that works there kept asking me "what did you tell me? What were we talking about?, I forgot what we were discussing?" This happened several times, and by this point I knew there was no solid communication and the doctor could not retain any information whatsoever. Then they stated they wanted to set up a sleep study, I aske the doctor " do I need to go to the other building (as it is just across the way) and set up an appointment?" There answer was NO, they informed me to come in at 8:30 PM on a weeknight and they would take care of it. I asked her if I needed to bring anything and she also replied NO. So, after a few days I just wanted to clarify again that I did not need to bring anything. I called Dr. Gupta's office, the receptionist took my birthdate and name and looked me up. She stated "no, I see you in here, you don't need to bring anything with you. I picked up someone to watch my house and dogs overnight, picked up a small dinner and showed up at 8:30pm. Immediately I was told by the nurse performing the sleep studies "you need an appointment, there is no room for you here tonight." I will give him credit, he profusely apologized and stated "I will send the main office a message for you and let them know what happened, I am very sorry." I was infurated by this point as I then had to take the person watching my home back to their house and pay them for their time. In the next days I received no phone call, no email, nothing. So I called the main office and all the lines were busy so I left a message stating I would like a call back. Still nothing. I wrote a formal complaint to Dr. Gupta, and what a surprise, no response! If you need to have a sleep study or have issues with Apnea or Narcolepsy, I would AVOID THIS DR'S OFFICE at all costs. There is absolutely no customer service and no care for their patients. It is not only a deplorable attitude but unprofessional on so many levels. The anthropocentric attitude and medacious behavior of the doctors there will not help you solve your issues. Beware! read more

Office worked well-Dr Gupta is busy but well worth the wait-I don't mind the wait -wait time till time done in a under an hour-for a specialist you're going to wait some.........feel thankful for his care with patients-me! Retired nurse-I'm staying here! read more

Finally got a sleep study done. April 22nd. They claim a phone appointment in late July is the earliest. The called me today to reschedule for tomorrow or August. Sleep apnea for 20 plus years. Never heard of such poor service. A 2 min results takes 3-4 months. Poor management, how is this allowed? read more

I have been seeing Dr Rakesh Gupta for over 15 years. He is one of the most caring doctors I have ever had the pleasure to deal with. He has always gone above and beyond regarding my care. He is a compassionate doctor who has vast experience with my pulmonary and other complex issues I may be dealing with. It is rare to find such quality care in today's world of fast pace medicine. Thank you Dr. Gupta for the exceptional care all these years and many more to come. read more

I have been a patient of Dr Gupta since 2010. I will continue to be his patient as long as he is in practice. He hears what you have to say. He is caring and through in his assessment of your health. Being over 80 years old, I have seen a lot of doctors in my life and Dr Gupta is the best. If you give him a try, I'm sure you will be glad you did. read more

Dr Rakesh Gupta has been my husband's doctor and my doctor since 2006. My husband was very sick with pulmonary fibrosis. Dr Gupta was so caring and loving to him and me during this terrible illness. He would take my calls anytime of the day or night and pulled my husband through many times. Since his passing I still remained Dr Gupta's patient and he has taken care of me so wonderfully. He not only takes care of me as his patient but is concerned about my family and always asks how they are doing or if they need his help for anything. He is now my sons doctor who has sleep apnea. Dr Gupta is not only a great doctor but a wonderful man read more

If I could give him negative stars, Allah knows I would. After getting my clearance for my surgery, after 2 sleep studies, 1 breathing survey, trying to put me on a CPAP after telling him I was already on oxygen, he added to my insurance by ordering the CPAP. He didn't listen, he lied, and he and his staff are VERY unprofessional and unpleasant people. I went down today, 4-26-23 and fired him as my pulmonary Dr. NEVER AGAIN do I trust a doctor in San Jacinto/Hemet. read more

Dr. Gupta diagnosed me with sleep apnea both central and obstructive, ran pulmonary tests and two sleep studies and refered me to a respiratory therapist who set me up with a very high tech CPAP machine. I have never ever felt better after visiting Dr. Gupta! He and his staff are amazing! He is very professional and hands down the best doctor I have ever Had in all of my years. I can't thank him enough for transforming my life like he did. I never realized how sick I was. And I never thought I would ever feel this good! Thank you Dr. Gupta and staff! Before you go anywhere go to him first. You won't go anywhere else, that I can assure you. I highly recommend! read more

I see Dr. RAKESH GUPTA in San Jacinto on main St. For sleep apnea. I can't tell you how wonderful it is to finally have answers and a machine that now helps me sleep. It took some getting use too, but now I sleep great. If you have trouble sleeping or need cpap therapy, go see him. read more

This place is a joke. Trying to set up a home sleep study and can never get a return call "Trudy" is never in or returns calls. They NEVER answer their phones. Dr Gupta diagnosed my wife with sleep apnea, then made her have an un necessary pulmonary test, according to our insurance company. Then billed us for over 387 dollars, which the insurance company said we should have been billed for 47 dollars. Called Gupta and they said NO that was what we owed, they did not bill the insurance for the contracted price. Trying to get more money out of us! Steer clear of this place. We may go to the BBB..Crooks read more

Very pleased with Dr Rakesh Gupta. He is kind, knowledgable and thorough. Recommending him highly. Great experience and continuing treatment! Nurses are great, too! read more

Dr Gupta is a very dedicated Dr. He knows his craft very well he has treated me for seversal years. very good Dr read more

Oh my God!!! Save yourself the headache and stress!!! This office is HORRIBLE!!! And so unorganized!!! First off my Primary referred me here after not being able to breath for a couple weeks! Took 6 WEEKS to get in! Then ON the day of my appt..they call me and tell me It's been switched to a phone appt. Well?? I've never been seen, so what can he do over the phone?? I call and ask, and the person answering the phones has not a clue!! And held for 8 minutes before being disconnected! 3rd call to nurse, never called back to get my info FOR THE APPT! I finally called again and spoke with Nurse. She tells me Dr. Had Covid about a month ago. That's why the phone appt. Ok. I understand that, but could they not have called me a month ago and told me? So I could make my own decision to seek a different Dr. Instead of wait another month to NOT be seen. She gets some info (most meds) then asks me to hold for a "minute" after 8 minutes I'm transferred to someone else?? Asked to hold. Hold for ANOTHER 7 minutes, then get disconnected AGAIN!! Nurse never calls me back to get the rest of my info. They also say they never got my Xray results and My Primary Dr. Notes. Even though they were sent twice! So about an hour before phone appt. I try and call nurse back bc she still does not have all my info (you know, like my AGE and the fact that I have asmatha) I wait on hold another 10 mins. And then I hang up. So, appt is @ 3:45. At 4:30 I call to ask if Dr. Will be calling and when? (I understand running late! This isn't my first rodeo. Usually the nurse calls you to tell you "Hey, Docs running an hour behind) Again, I get to talk to some rude, uninformed person who can and will only tell me "He has until 6" over and over again.. Look. I'm a SINGLE mom and caregiver to my adult daughter with Special Needs. My time is not my own. Anyway Doc calls around 4:45 SO AN HOUR LATE... short call. Trys to convince me to come for a sleep test?? Dude, I CAN'T BREATH AND MY LUNGS HURT!! He owns a sleep clinic, so trying to sell me on that! Then says "well, I'll order pulmonary test and see you in 6 weeks" WHAT??? What part of I CAN'T BREATH AND MY LUNGS HURT do you not understand??? I'm on 5 different meds for breathing. Yes, I've had a Covid test, it's Negitive! I'm calling my Insurance Co Right now to get another referral! This place is a S**t show!!! read more

Excellent doctors but the wait time is horrible. My appt was an hour and a half ago and still waiting. Most staff is very nice I've only met one who deed fisontetestef read more

Dr. Rakesh Gupta took excellent care of my mother until she passed. I have personally been a patient of Dr. Gupta since 2005. I have received the best medical care and hosptal care under Dr Gupta. I recommend his clinic. read more

Doctor Rakesh has been very attentive, proactive, and productive....I have no complaints about his staff... they have been sweet and communicative. Treat people w kindness and the world seems more pleasant...I never mind waiting because I know I will get a good medical evaluation. The sleep clinic was easy and accessible. I'm happy with results. read more

I really appreciate all the help of Doctor Gupta Rakesh. He detected me with Sleep Apnea, I went 3 times to the Sleep Center and he recommended me the DREAMSTATION MACHINE. I'm still using it and it's awesome. Now I can sleep better, no headache and I'm sleeping longer without walking up as much. Thanks for all your help Doctor Gupta Rakesh. read more

Don't go to the San Jacinto office!! Its always packed and the staff never do what they say there gonna do. I have literally waited for 4 hours just to find out the doc had to leave or whatever..its always a miserable experience at the SJ office. Go to the sun city office if you have a chance. Way better staff and never to busy. They actually do there job there. read more

I have been a patient with Gupta Medical center for over three years. I gave a low rating not because of the medical care of the doctors, Neelam and Rakesh Gupta are good doctors. They have a sleep study clinic and do their own blood work. The other doctors are good to. Why the horrible rating?? It's the Ghetto front office staff!! They are very unprofessional. They sound like hotel maids on the phone. Always putting me on hold immediately when they answer the phone. Put me on hold for a long time or it goes to voicemail. They are very rude when I do talk to them. I tried to tell then I could not come to my appointment but they put me on hold so I just didn't show up! To bad, but it's the Ghetto staff. They forgot to send in my prescriptions and they acted like I was stupid when I asked what went wrong it took 4 weeks for them to finally send my prescription!! I was referred to a wrong surgeon for my outpatient surgery and I'm trying to call them to tell them I need the right vascular surgeon, incompetence, ignorant, ghetto and rude service from the front office staff. Except for one lady that checked me out of the office last time Note: j get put on hold and told they are busy but when I'm there they are just sitting around chatting???? Wth!! I do not recommend GMC if you are really sick or need quality customer service from the office staff. The doctors are excellent the Ghetto girls suck. I don't recommend because of that! Dr Gupta evaluate you office staff. Get better higher quality front office staff. Don't hire people that go to those TV medical assistant "Collages" read more

Very nice and experienced pulmonogist. My mother is diagnosed with pulmonary hypertension and we went there to confirm the meds she is on are appropriate. Dr. Gupta has two offices, one in Sun City and one in San Jacinto. Both offices are pretty crappy looking, the Sun City office is the better of the two. But, don't let that deter you. He is a very good doctor. read more

I suspected for years I had sleep apnea but avoided a sleep study because I was afraid I would need a CPAP with a large face mask and dreaded the thought. I finally had the study and found I had severe sleep apnea. The pillow mask they offered is so small and so comfortable that I am not even aware of it! I use it every night and get 9 hours of good solid sleep...FINALLY! I absolutely love it and look forward to a good rest every night. I highly recommend getting tested and using this if it is recommended. I should have gotten it years ago. read more

Dr. Rakesh Gupta is a very dedicated physician with only the best interest at heart for his patients. As an Experienced Pulmonary M.D. his knowledge and expertise is exceptional and caring. My Mother has been under his care for over 15 years with nothing but the best results. Also, it is wonderful to know all aspects of tests will always be ordered,to maintain the best quality of health for her. Many have mentioned the wait in his office, but when you are dealing with a Top Notch Physician it is Definitely worth the wait. My Mother and I (daughter) also wish to Thank Dr. Gupta and his Sun City staff for the attention and assistance they have always shown to us. read more

Thank you Chase for your help. My dad is very grateful for your services during his study.

This office is VERY BUSY and my personal belief is that he is good enough that people come and wait. I know I do and some times he is pretty much on time and I have waited over an hour and a half. Better to see a great doctor when you can than to see one not as good quickly. The front office staff has been replaced more than once since I started seeing him and the voicemail response is better but still his worst enemy. I see another doctor in West Covina for shots to prevent knee replacement and he has replace his front office staff twice in the last year. It is HARD to get competent people that know what they are doing to work in a medical office and I am fine with the staff that is there now. I ALWAYS get a competent amount of time from Rakesh, not rushed along, so fortunately I was introduced to him and I am not looking for anyone else. read more

I'm so pleased with this medical group Dr Gupta is great his staff Has been so nice..I went today for a lung function test w the lady who gave me this long tiring test was wonderful.. I so appreciated her compassion.. also the sleep study staff was also awesome... Thank you Mary for making my first time a much easier time at this stressful time if my life !!! read more

This doctor books too many patients at one time. If your appointment is not the first one you'll be here forever! The ratio of doctor to patients is unreasonable! read more

I see many doctors with my clients and Dr. R. Gupta is above and beyond what we all want in a doctor. Plus his staff is friendly, well informed and efficient. Cheryl read more

I am so pleased with the care I have gotten for my sleep apnea from Dr. Gupta. Using the CPAP mask and equipment is making a significant difference in how I feel! It can take quite a while to get everything working properly and he has been really good about working with me to get the appropriate mask. I didn't think I was a mouth breather, but I am. Once we got that taken care of, my scores (on the software that I installed on my phone) started to improve and we are now fine tuning the type of full face mask I wear, so I can get a really good mask seal. It hasn't been an easy process for me to master, but with Dr. Gupta's help and my committing to making it work, it has gotten much, much easier. The payoff is feeling so much better. I like Dr. Gupta. He is helpful, professional and personable. One other thing to mention - after my first sleep study, the sleep technician (I think her name was Sasha), advised me that to get the sticky stuff from the leads on my head off, I should first wash my hair with conditioner before I used shampoo. That worked perfectly and made a huge difference! read more

Waiting foe an appoinent is like watching paint dry. Expect a 1.5 hour wait. Your appoinent time does not matter. Rude receptionist at front desk. Horrible stinky office. read more