Fast, reliable service. I messaged and Emanuel responded quickly and was able to assist same day…read more He was able to rekey 9 locks in under 2 hours for a reasonable price.

Immanuel did a great job today! He was personable and had a fair price. He rekeyed my locks in my…read morehouse. Quick and efficient.

Had an emergency situation while away from home with a dead pin pad lock that kept our petsitter…read morefrom getting in. Ron in the field worked diligently on our less than ideal door situation and got it working again. Huge relief having it fixed. The price was reasonable even after needing two different doors and a screen door worked on. Thank you to both Rons!

Great business. Fast help. A little pricey but the customer service is excellent. And no. I'm not…read morecomplaining about the rates. Everything is costing more and more these days.

The service was outstandin. Ranel was even better. Spoke with us and got the situation handled very…read moreprofessionally. I will definitely be letting friends and family know about her

I would not use again. This is a call center, so right off the bat, you're paying a middle man…read more Before they came out, I described the situation asked for a rough estimate of the cost. When I got the bill it was about $65 higher than the highest range of the estimate I was given, part of which was a "driving expenses" fee and a "service charge", neither of which was disclosed up front. Will never use again.

Fast quality lock change, good price and nice guy. This was after 6 pm and was easy to change lock…read moreand provide two free keys.

The technican showed up, didn't replace the lock, spent one minute on the repair and changed $186…read moreDollars, total rip off, I wouldn't recommend this company at all, be aware that by using this company you be taking advantage of, stir clear.

Anyone tried replacing a car key lately? Omg, the days of looking up a physical place and going…read morethere and getting a key are almost kaput. A quick search revealed about 10-20 places, the problem being that none of them are local or have a physical location. They all seemed to be operators who assign you to some unknown local person who can come out to you and replace the key. That seemed problematic - giving my address to strangers I can't trace back to a particular business. Add to that, there prices were double what I paid here : Here it was $75 to get a key w a chip replaced for a late 2000s foreign car. I'm so glad I could support an actual local business, reputable and with a physical location. The key was ready in no less than 30 minutes, they had me check it and then shaved it down a little more. Very transparent and I got the same info on the phone and in person. I'm telling all my friends about this place for when they need keys.

I been coming here for 2 times getting my keys made and I appreciate them for making them the…read morerudeness got to stop its my money so I won't be coming back be treatful to all customer with great service.

I had a bad latch on my key fob, so I went in to see my options for replacement. Rather than being…read moreforced to buy a full replacement, Kyle ordered a new case for a fraction of the cost. When the delivery got delayed from problems with shipping, he asked for my number and personally reached out to me when the package had arrived. When I went in to replace the case, he told me I was free to go with no charge. Sure Lock and Key is a gem in Kirkwood, and I really appreciate Kyle for his communication and flexibility!!

Had a technician come over for 30 seconds to tell us he couldn't re-key the lock that day for…read morewhatever reason. No big deal. He told us we wouldn't have to pay for the visit. When my wife called to schedule a follow up, we were told we DID have to pay for it. When my wife told the owner what the technician had said, he cut her off, told her that didn't happen, told her they would never say that. Treated her with no respect. When they came back to do the lock, the technician called the boss to confirm we had to pay for the initial visit and this guy (loud enough to hear) said she was full of it, using all kinds of colorful language. Part of this tantrum included saying she was going to be put on their "list." Whatever that means. Total overreaction to a reasonable request. This review is not about the price - it's about the way you treat people. If technicians are telling people they don't have to pay for stuff, that's between you and them - not the customers problem. Won't use them again - would recommend the same to others.

Was very prompt got to me in less the a half hour and opened my truck. Will refer him to all my…read morefriends. And the price was awesome $40.00 anywhere in the city and county too.

From the owner: 24Hr Mobile Lockout Service Safe Repair and Installation…read moreCommercial Lock and Door Repair ReKey and Master Key Systems