Avoid them at all costs, I was told I needed a filling and two crowns in my teeth. Needless to say I got a second opinion. Disgraceful!

Unprofessional dental office staff service are very rude. I change my mind to have tooth pulled because I had a toothache a week prior visit, and the procedure the dentist would rather save teeth to do work 12000 dollars is a lot of money out of pocket, a week a after the pain has gotten worse, we called to come in but the dentist said he was too busy and would all a prescription to my pharmacy and said it would take 15 minutes for it to go through well we wait over an hour and my wife called back and the receptionist said their is nothing we can do the dentist leaves at 6pm read more

I went in after my filling came out and my dentist is in another state. They got me in within 2 hours and installed a temporary filling until I could get back home and have it permanently fixed. She was quick, answered all my questions and very gentle. read more

I booked an emergency appointment because of a lingering tooth ache that was too much to deal with after a couple days. An hour later I was at the office getting a root canal, very fast, very efficient. Big thanks to Abington Smile Center. read more

Not sure why I was charged 100$ for an emergency visit for an exam if I barely got even 2 minutes of an exam, almost no tools were used to look in my mouth or at my teeth. But yet I was quoted two procedures one of which didn't really add up to the problems I was explaining. I am very disappointed and dissatisfied with my service. I already have felt invalidated by dentists all of my life and this visit just made my fear and anxiety's even worse. read more

A very unfair clinic! They told a lot of untruths and made false diagnoses. I rechecked with others, it turned out everything was categorically wrong. read more

If I could give zero stars I would!! The girl at the front desk is so unprofessional, rude and ignorant!!! The office manager is never there she communicates via cell phone. I was paying in cash and they wanted the full amount before I even spoke to a doctor!! Stay away!!!! read more

This place is highly unprofessional and is intentionally misleading about pre approvals and insurance coverage. They care about nothing but money. If you choose to go there after reading this review, you were warned. read more

They suck! U will not get what u think you'll get. And you will have your whole allotment used up! And will still not be fixed. And if your kid is special needs you better make sure you're in that room the whole freaking time whether your kid wants you there or not. read more

Stafff unprofessional and they didn't clean my teeth properly and dentist was rude and they only care about money

Wish I could give 0 stars! I never in my life did a review.. I been in pain since Friday made an appointment online for Saturday. First they asked me to come in early because Dr won't have time to assess and treat and there will be a $50 same day appointment fee.. WTH is that? Your open on Saturdays and had appointments available. It's not like I'm calling you after hours to treat me. No I can't come early and I'm not paying 50 if my split fractured tooth that can't be pulled.. so they text back and was like fine it's ok come at your appointment time. 45 minutes before my appointment they called and said Dr don't take my insurance and can't see me. Made appointment for Monday for another provider in office. Came to my appointment and these people are so money hungry they don't care about your pain. Told me they would only pull the tooth if I get a graft done with it for $350. Absolutely not I had teeth pulled here before and didn't have to pay an extra $350. She said that was 5 years ago things changed. They demanded this and I walked out still in sever pain and fracture tooth. All about money here! Does anyone care about the patients anymore? I'm in pain and don't take pain pills so I'm fighting through it. If you have Medicaid or MAWD they will make you pay them somehow for your appointment. My kids, mother, cousin and aunts go here! I have so many friends I referred here! Due to the way I was treated today, all of them will be finding another dentist! And I stormed out and was pissed and they prob going to tell me I can't come back which is cool! Because I'm making a complaint with BBB. I'm in pain and just wanted to get this tooth out but instead they wanna try to sale me something I don't need! SMH. So sad because I use to love this place but compassion is now non existent it's all about money read more

Abington Smile Center - Photo of them telling me $50 dollar same day or next day appointment fee! What a joke! - General Dentistry Near Me - Abington, Pennsylvania

I'm writing this review with my husband Bruce. I have used Abington smile in the past and I've always had an amazing experience. My husband needs to have heart surgery soon and needed to get clearance from a dentist. He called many and was not able to get an appointment prior to his surgery. When he called Abington smile they saw him the next day and went above and beyond to make sure that everything was done properly and that he got the clearance. He said Stephanie was phenomenal helping him out with everything. We sincerely appreciate this office and thanks to them his surgery will be done next week. read more

Horrible place! They asked me over the phone what insurance we have when we made the appointment. When we got there we where told they don't take our insurance and wanted to charge a lot of money just to be seen. Why didn't you tell me when making the appointment that you don't take our insurance? Total waste of time! read more

First of all the stafffs their are very unprofessional and gives you an attitude when you are askinf a simple questions The doctors say they do dentures while the stafffs say they dont guess they dont communicate well with each other! Stay away from this awful place!!! Rudest ever! read more

Nick just called to beg me to change my review because I am making him look like a liar not just to customers but people in his office. All that I wrote at the time of my review was true. However, eventually my insurance did receive a pre-authorization which was in fact denied. So there is that. It still does not excuse any other aspect of my review. Sorry Nick...I stand by that. read more

I visited Abington Smile Center for the first time Wednesday, September 11, 2019. I was scheduled for x-rays and teath cleaning. Upon completion of the cleaning, the hygienist advised that I have an oral infection. However, the doctor had an emergency so unfortunately I wasn't seen by him/her. The hygienist suggested I return to the office. I advised that I would not be returning and we agreed to a call from the doctor the next day (Thursday, September 12, 2019) to discuss next steps. As of Friday, September 13, 2019 2PM, I had not heard from the doctor. I called the office and spoke with Nick, who says he's the office manager. I advised of the situation and while he offered an apology he only provided excuses for the incompetence of the doctor/office. While I understand things happen and emergencies arise, Abington Smile Center allowed me to leave their office with an oral infection knowing full well, infections can be deadly. Their complete disregard for my life is unacceptable. I am completely dissatisfied with their service and I will never return. read more

Buckle up for this review. In April I had an appointment for an exam and cleaning. They called me a few hours before and asked me if I could come in earlier. I said sure and left work early to accommodate them. When I arrived someone brought me back to the exam room. We stopped on the way for her to take x-rays then she sat me in the chair in the exam room. There I waited for an hour while people continuously walked past asking if I've been seen yet. I kept saying "no" ... and getting more aggravated each time as I had come early like they asked and it was coming up on an hour of waiting. People began sweeping the floor and looked like they were getting ready to close up. Finally the "Dentist" came in and said that I have 4 cavities. I guess she looked at my xray? Which was weird because I had none 6 months ago at my previous dentist. She then said "come up front with me we can get you scheduled for your next visit". I said "are we coming back because I didn't get my exam and cleaning yet" She said "uhm ya we will do that after we schedule you but in a different room so just take your stuff with you". So she walked me to the front counter and then disappeared. The front desk girl said "ok I have you scheduled for you next appointment you're good to go". I said "uh I did not get what I came here for on this appointment yet.. I still need the exam and cleaning". She said "oh ya, we can do that next time". Furious and knowing now that this place was not a good place and that I was not planning on retuning... I just said "ya, ok" and left. I called the next day to ensure that they would not try and bill my insurance since I was not serviced. The front desk girl said of course not. Fast forward 6 months. I found a different wonderful dentist who did a thorough cleaning and exam and by no surprise to me found no cavities. However I get a bill from them after because insurance said I already used my 6 month cleaning/exam visit at this shit place (Abington Smile Center). I called them to say that they falsely billed my insurance. The "assistant manager" (Manaa?) was extremely rude to me saying that my new dentist probably lied and I do have cavities. (LOL Everyone knows that some shady dentists try to over drill because they want to bill more - no dentist is going to underestimate cavities that would make no sense. Either they are genuine -- or they are not and drill into peoples mouths claiming its cavities to bill more... as is the case with this place). She then said there is no way they are withdrawing the claim, I can call whoever I want because they have "5 stars and 30 million people trying to come there". Do yourself a favor though and look at their Yelp - Yelp they have 2 stars and tons of terrible reviews. Yelp does not allow the owner to remove bad reviews but .... wait for it.. google does! So I am sure this will be removed soon but I will post on Yelp as well. Stay away from these fraudulent and unethical dentists!!!! read more

This team of dental professionals did an excellent job for my wife. She needed a lower denture set and they were very accommodating. They carefully planned how to craft the denture so that it was a perfect fit for replacing several lower teeth. As such she is now able to fully enjoy her favorite foods once more. I would highly recommend this group (Dr. Phil, our dentist, and all the staff are all very professional and quite skilled in their dental expertise). So for dentures, crowns and implants etc. what ever your dental needs, please consider engaging the excellent services of this dental group. read more

Very clean dental office. The staff are very professional, kind and super helpful. The doctor is great. She explains everything THOROUGHLY! Through the entire procedure she asked if I was ok and if I needed anything. I mean words cannot explain how great they are here. I HIGHLY RECOMMEND this dental office! read more

Buckle up for this review. In April I had an appointment for an exam and cleaning. They called me a few hours before and asked me if I could come in earlier. I said sure and left work early to accommodate them. When I arrived someone brought me back to the exam room. We stopped on the way for her to take x-rays then she sat me in the chair in the exam room. There I waited for an hour while people continuously walked past asking if I've been seen yet. I kept saying "no" ... and getting more aggravated each time as I had come early like they asked and it was coming up on an hour of waiting. People began sweeping the floor and looked like they were getting ready to close up. Finally the "Dentist" came in and said that I have 4 cavities. I guess she looked at my xray? Which was weird because I had none 6 months ago at my previous dentist. She then said "come up front with me we can get you scheduled for your next visit". I said "are we coming back because I didn't get my exam and cleaning yet" She said "uhm ya we will do that after we schedule you but in a different room so just take your stuff with you". So she walked me to the front counter and then disappeared. The front desk girl said "ok I have you scheduled for you next appointment you're good to go". I said "uh I did not get what I came here for on this appointment yet.. I still need the exam and cleaning". She said "oh ya, we can do that next time". Furious and knowing now that this place was not a good place and that I was not planning on retuning... I just said "ya, ok" and left. I called the next day to ensure that they would not try and bill my insurance since I was not serviced. The front desk girl said of course not. Fast forward 6 months. I found a different wonderful dentist who did a thorough cleaning and exam and by no surprise to me found no cavities. However I get a bill from them after because insurance said I already used my 6 month cleaning/exam visit at this shit place (Abington Smile Center). I called them to say that they falsely billed my insurance. The "assistant manager" (Manaa?) was extremely rude to me saying that my new dentist probably lied and I do have cavities. (LOL Everyone knows that some shady dentists try to over drill because they want to bill more - no dentist is going to underestimate cavities that would make no sense. Either they are genuine -- or they are not and drill into peoples mouths claiming its cavities to bill more... as is the case with this place). She then said there is no way they are withdrawing the claim, I can call whoever I want because they have "5 stars and 30 million people trying to come there". Do yourself a favor though and look at their Yelp - Yelp they have 2 stars and tons of terrible reviews. Yelp does not allow the owner to remove bad reviews but .... wait for it.. google does! So I am sure this will be removed soon but I will post on Yelp as well. Stay away from these fraudulent and unethical dentists!!!! read more

I wish I could give zero stars for the treatment received from this "practice". Came in as an emergency which was easy enough to schedule. Had to wait 30 minutes in a chair to be seen. Face was swollen and abscess was already formed so I needed an emergency extraction. Was told I couldn't be helped because I'm a "medical risk" and had to be immediately seen by an oral surgeon. Fine, I get it. Was given a script for antibiotics and sat in an office for OVER THREE HOURS working on a "treatment plan" to fix my teeth. Office never called an oral surgeon to get me in immediately. Called them back two days later after being on antibiotics and was told I have to wait another two days before they could help me. I was forced to go to the emergency room to receive IV antibiotics for an infection and emergency tooth removal that could have been prevented if they just would have listened and acted like they cared. Save your insurance (and possibly your life) and find another dentist. read more

Dr. Mason and her staff are always super friendly and helpful. So glad to find an office that's efficient and kind!

As far as the cleanliness and presentation of the dental office, it is up to par. The problem with this visit is that they tried to shift the schedule around where I wasn't going to be seen for the purpose in which I came: a routine dental exam w/cleaning. I called a week prior to schedule an appointment in which I specifically stated that it was for a routine exam including cleaning. When I got there, I was called back, got an x-ray and lead back to a room where the dentist viewed my xray. Then I was befuddled as to why I was being walked back to receptionist desk and not going to get a cleaning. They asked what I was scheduled for? Well, dontcha know? Then, they asked me to wait 10 minutes to get a hygienist (seemingly in an attempt to "fit" me in). I started to leave but I waited. I was called back and got a cleaning, and I even added a flouride treatment for $25. The entire time I spent at this office just seemed thrown together and that they might've been overbooked. I don't like feeling this way when trying to select my regular dentist. Therefore, I will continue my search to find a dental office that I can trust, is reliable and of quality and honesty. read more

Second time coming here . Great place and service Staff is very friendly . Totally recommend it

Originally I scheduled a cleaning. I get in there and they tell me it's just a general exam - okay, I assumed it's a misunderstanding - no big deal. They schedule me for my cleaning and two fillings A MONTH LATER. On the day of my appointment, the hygienist thinks I'm only in for a cleaning. After some arguing they agree to do my fillings. The dentist comes and makes me feel like I'm a cow getting ready for slaughter. She was not gentle at all, numbed me and went straight to drilling. I had to tell her to stop twice. Once that nightmare was over (or so I thought), she had two hygienists come and finish the filling. They spoke Russian to each other while working on my teeth, with one of them constantly hitting my face while working...needless to say, I won't be coming back. Would give 0 stars if I could read more

Horrible experience with the dentist, Dr. Kim. No chairside manner. Wanted to do surgery while there was an active infection. Will Never go back. read more

I have been coming here since September 2018 and the staff has been extremely friendly and accommodating to my needs. Their service is quick yet efficient. When I ask questions the Drs are happy and able to answer any and all of them. I am beyond satisfied with their service. read more

The only people that have given this place more than 1 star are the staff. I went to this place twice, and both times, had awful experiences. They only care about money. One dentist wanted to fill 6 cavities. When I went to Dr. Patel down the street, they told me I had 1 and possibly a second smaller cavity. Mind you, this was two years ago and I haven't had any issues since. The second time I visited this sorry excuse for a dentist's office, I was enrolled in a graduate program and thus had different insurance. Ok, I didn't check my policy and wasn't covered. However, I showed up to my appointment to talk with the staff about pricing and the insurance option. The man at the front desk, who is awful and needs to be let go immediately, refused to tell me the out of pocket price, even though they had images of my teeth from the last visit. As they saw I was about to leave, he finally gave me an out of pocket cost that was just higher then their yearly insurance price. He wouldn't let me check other options even; instead, he forcefully told me that I would be charged the cancellation fee, despite showing up to the appointment. What a joke. read more

I have had years of experience when it comes to dentists and dental offices. On March 13, 2021, I called the office complaining of SEVERE pain in tooth #19 (a recent crown replacement was done on this tooth prior). A receptionist (bilingual female) told me not one dentist could see me as an emergency. I was in pain/tears all weekend long. I even left a message later Saturday March 13th crying in pain. Still, no one called me Monday morning. Monday morning, my mouth near the tooth #19 (left side was really swollen) still in extreme pain. I walked into the office earlier than the time I was told since I was in TOO much pain and had not received a call-back as to the message, I had left on Saturday night. The manager Nick never gave me an official apology nor informed me why I was told that no one could see me as an emergency on Saturday March 13, 2021. A female dentist saw me, gave me antibiotics. She was courteous, but not the dentist I normally see. My dentist, Dr. Belder only works on Thursdays. Eventually I did see Dr. Belder, and he informed me that no one called him on that Saturday about my case and apologized for the treatment I received (Though it was not his fault). Dr. Belder stated that IF I felt any additional pain from tooth 19, it should be extracted, well later I did feel pain. I called to inform the staff that I felt pain, and I was told to come in on the same day (which was good). Low and behold, I had an allergic reaction to the numbing injection. This was the worst experience ever. I began vomiting from my nose and mouth, the room was spinning extremely fast, I could not control my arms, legs, head felt heavy, and I could hear Dr. Kin informing Nick (the office manager) that my blood pressing was increasing. I heard her tell him that my bp at that time was 155/89 and increasing (for me this is high) I could hear but could barely see! The dentist Dr. Kin was very caring, yet the office manager NICK was NOT. I did speak to my husband who is a Police officer and he stated that he'd be on his way. Nick was more concerned with NOT calling emergency rescue versus caring for me. I felt extremely horrible, and I remember informing them strokes are common in my family, I asked several times to call 911, afraid that I must save myself. NICK stated for staff not to call 911 to allow my husband to take me home. Meanwhile I could not walk, was dizzy, room was spinning, and still did not stop vomiting. I have a bachelor's degree in Healthcare management as well as working towards my Master's degree in Public Health. Nick has no PH.D and should not be making such decisions! As my condition worsen the dentist, Dr. Kin had to retrieve her personal cell phone to call 911 herself. Meanwhile my husband stated that when he arrived, my eyes were rolling to the back of my head. Subsequently, he stated that Nick was upset with Dr. Kin for calling 911 and stated that he was upset that Dr. Kin showed concern for me! My husband made it to the office before emergency rescue. Today I am still trying to mentally recover from all of this and STILL HAVE NOT HEARD from anyone from that office! NICK should not be a manager, overseeing such decisions for patients. He lacks compassion, and knowledge in reference to how patients should be treated and would benefit from training when it comes to bedside manner. He argued with Dr. Kin because she was concerned enough to call 911, he did not want her to do so. I could have died under his direction! read more

I love this Dentist so much. They are always pleasant and the facility is cleaned. I even brought my son to them after witnessing his pediatric dentist office conduct some seriously unhygienic things read more

Let me start off by saying if I could give them ZERO stars I would.... They only care about money, not their patients. I drove an hour and a half to take my daughter to a dentist appointment because the dentist SAID she had 3 cavities (I don't believe that, because the dental hygienist said everything looked great and she has no pain or sensitivity, but the dentist said she had 3 cavities). I scheduled an appointment for another day. I was on my way to have them filled and there was an accident on the turnpike, so I called and told them we would be 12 MINUTES late.... They then told me that her appointment would need to be rescheduled... I DROVE 90 MINUTES FOR NOTHING. We will never go there again. Not professional. read more

The hygienist is amazing. She was very gentle and very nice. She guided me step by step as she did my cleaning. My teeth feel sooooo clean! I loved her. read more

I went for an emergency appointment because of excruciating pain in one of my teeth. All of the workers were extremely nice and helpful. I did not wait long at all for being a first timer. They were the only dental place open on a friday at 2:30. I will be going back there from now on! read more

Quick, clean and professional. Wether a routine clean or the time I cracked my tooth, they got me smiling in no time!