Better Service Inc in Kansas City is the best! They replaced my AC after helping me nurse it for…read moreyears, and they helped me nurse my original 38 yr old furnace for YEARS because I couldn't afford a new one. The time finally came this year when I didn't have a choice, and Kerri went above and beyond to get me something affordable and heat in time for Thanksgiving. The technicians are always fast, knowledgeable and super nice. I wouldn't use anyone else and recommend them to all my friends! Thank you again Kerri and crew!

Jordin the plumber was amazing. He showed me exactly what he was doing, taught me about each step,…read moreaddressed an extra problem he didn't originally come out to do, and was super fast. Better Service charged about half what some other guys were gonna charge. We are so glad we called them. They were absolutely better than expected.

We had the company out to our house 4 different times for the same issue. They said it was fixed…read moreand then another guy came out and said the previous guy didn't know what he was doing and he installed the valve backwards on our water softener. Had ANOTHER guy out to tell us that they still didn't install it correctly and that is why our softener was not using any salt. Now the company is claiming I owe them over 965.90 for credit card processing fees. Will be filing a lawsuit against them!

I have had this company several times and they have always been great. Their prices are very…read morereasonable and i have found all of their help to be very friendly and they know what they are doing. Recently i had some work done and because it was not a good time financially to have the work done, i spoke with April and she was able to work it out so i could get the work done. I was very hesitant to get it done because of the experience i had last year with LAVEN ELECTRIC AND THAT EXPERIENCE WAS HORRIBLE. I saw the laven reviews online and they were good but the owner would not come to the house and see the mistakes. I had to consult with a lawyer and was advised to take them to court even the kansas attorney general told me to take laven electric to court which was more expense i could not afford. i just took my losses on that one. he made a small compensation but not enough to fix the problems he left me with. April at Denney's restored my faith that there are actually some good companies around that will do good work and stand behind their work. April went above and beyond helping me arrange to have the work done and there were absolutely no problems in getting the work done correctly. April is a great asset to Denney's as i am sure is true of all of their employees.

-- July 2024 Update -- When our indoor unit would not kick…read moreon, I went outside to see that the compressor was cycling. The inside unit had a code displayed clearly. I called Buckners to have them come take a peek, and service the unit (which was ~1.5yr old). They sent a new technician who did not understand the issue. They first thought the unit was low on refrigerant. They then overcharged the unit. They called to the office for a second opinion. They told me that the TXV was sized/not opening. I once again asked about the code on the front. They did not take a look at the code, which the definition is printed clearly on the inside of the furnace panel. They wasted four hours of my time, sent the new guy (with no support), overcharged my system, and recommended a repair which I did not need. I then received an email with a $619 dollar estimate for the labor (as parts were covered under the manufacturer's warranty). But don't worry, there's a cheaper member price! They have an offered "membership" you can pay for monthly to allow you a discounted cost on a repair you didn't even require. I asked why the price was so high, becuase it was a 1-2 hour repair, and they said they always estimate high in the case that it takes too long, we would not pay more. Ultimately that behavior only serves the business. I got a second opinion from a commercial HVAC tech, and he instantly looked at the code, connected a module to read the blower motor status, and recommended a repair. The total time to repair was around one hour. Ultimately, Buckners was a pretty good company early on, but after they were bought things seem much worse: - Scammy practices having a "member" price ... Labor price is inflated to push you toward a monthly subscription - Unexperienced technicians deployed without someone to back them up (this is really Buckner's fault, not the new guy) - Overcharging for simple repairs - Almost caused damage to my condenser compressor due to over pressurization - Wasted my time, and I ultimately was in a state of disrepair longer due to their incompetence The ONLY reason I post these experiences is to warn others who may not be aware of what's happening and have no idea how modern HVAC systems work. Good luck Buckners, I will NEVER call you again for a third chance.

In July, I called Buckners to come out and take a look at a furnace because I thought it smelled…read moreodd. The furnace is old and has a pilot light. The technician briefly shined his light at the furnace, without taking the front cover off, and declared that the furnace was too old to look at. He would not even attempt to diagnose, and instead said I needed a new furnace. Even though he refused to actually look at the furnace and diagnose it, he still charged me the $109 callout fee. I had told their office when I called to make the appointment that the furnace was old. They could've told me at that point that they do not work on old furnaces, but did not. Instead, they charged me over $100 for doing nothing. If your furnace is older, beware that they may do the same to you. Also, as an FYI, I called a different company who came out, took the front off, cleaned it up a bit, tested for CO, told me it was working just fine despite the age, and that the smell was just related to the pilot light and was no big deal.

Scheduled installation of a ceiling and moving exiting fan to another rooms. Daniel was prompt and…read moreprofessional. He provided an acceptable quote and completed the installations in a timely manner. Very pleasant and personable. Would definitely used this company again

Prompt, friendly, quality work. Competitive pricing. Cleaned up after work was finished.read more

They ripped us off and violated building code too. I had them install a car charger. Mario Meza…read morequoted the job and did the install. He quoted a 6-3 wire and 50 amp breaker, and that's what he invoiced as well. It turns out he actually installed a 8-3 wire and 60 amp breaker. This violates building code (verified with city of Overland Park) and is a fire hazard. It also is a cheaper wire and doesn't provide as much amperage as the 6-3 wire. We've made multiple attempts to contact them to give them a chance to correct their work--and actually install what they charged us for-- before we report them to the city. Mario took my call one time and was quite rude. He tried to claim that it's fine because it works and then hung up on me. (That's like saying it's ok to give me a cubic zirconia when he quoted and charged me for a diamond.) They won't return our calls on any of their numbers. Be aware also that they are no longer licensed in Johnson County. (He was when we hired him but it has since expired.

Fantastic he showed up the owner and did a fantastic job. Thanks again. I have used him before to…read moreput up two ceiling fans that his workers did and also I fantastic job.

We called All American and Gary came out to service our air conditioner. He was honest and very…read morehelpful, explained everything. In the future if we need any HVAC work, we will definitely call All American!

My AC wouldn't turn on. Gary came out and tracked down all wires and the problem turned out to be…read moremice in the outside unit. They had chewed the wires up and shorted them out. There were three dead mice inside the unit. So Gary got rid of the dead mice and fixed the wiring. It took a little over an hour. It came to $402 (including $75 tax), which I thought was an OK deal since he came out just two hours after I called, and the problem wasn't obvious, and there was a lot of electrical sleuthing involved.

They said would be here on Tuesday, Bill was here on Tuesday. My 10+ year old drier works, just the…read moretimer is wonky. Bill adviced that replacing it would cost almost the same as getting a new similar drier. He diagnosed that the automatic drying section of thet timer is not working, but, the timed one does. Used it today for the first time using timed drying instead of automatic and worked like a top. Just the diagnose fee and might have a drier for a couple more years. Thanks Bill.

When my dryer started making funky noises I got on Yelp and saw Bill's Washer and Dryer Repair had…read morevery good reviews. Bill showed up at the time requested, showed me the root of my problem, gave me an estimate and had my front bearings replaced and the interior cleaned out in about 30 minutes. Excellent! Since he only works on washers and dryers he's probably going to have the part with him. I hope I don't need Bill anytime soon, but I'll call him first when I do need a repair.

We have used Schuler ever since we moved to the area 25 years ago. Most recently they responded to…read morea potentially life threatening situation when the furnace exhaust piping rotted out, discharging CO2 into the house. They responded within two hours and quickly rebuilt the exhaust. Quality of work was exceptional and the price was very reasonable. Great job!

A huge thank you to Schuler Heating and Cooling! First, the people and customer experience were…read moreincredible. From top to bottom, we felt like we were in good hands the entire time. Second, with a failing heat pump just days before a cold snap, we had a consultation and a competitive quote in our hands within 2 hours of our call. The system was installed, work area cleaned (very clean!), and we were back to normal life within 24 hours. The materials, craftsmanship, and finished product were top-notch, exceeding expectation. Third, this is all happening during a pandemic, and everyone followed and/or exceeded all of the recommended protocol. I hope they don't get too busy for us, but they should be your go-to company!