Edward with Mr. Plumber was great! Super knowledgeable, efficient, and hardworking. He came all the…read moreway up to the third floor of my unit, took his time to test and diagnose the issue, and then went up on the roof where he found the problem with the compressor. Great customer service and fair price. I'd definitely recommend for plumbing or HVAC repairs.

I took a risk and blindly called Mr. Plumber. Man, DID I LUCK OUT! Chad arrived and fixed the…read moremain problem I called about--bathtub fixtures had frozen up and wouldn't turn, and while he was here, he did a few additional very small fixes for me as well. He spent about 2 hours total and was REALSONABLY priced. As a realtor, I'm constantly being asked for repairmen referrals, and I usually decline to do so UNLESS I've used the tradesperson myself and had a very good experience. MR. PLUMBER (ask for Chad) IS ON MY VERY SHORT LIST of companies to refer.

So glad to have 'Yelp' and 'Google' for business reviews. Found 'KC Water Heaters' on Yelp with…read more5-star ratings. Contacted the owner (Chase) on Christmas Eve(Sunday) after discovering no hot water and unable to light the pilot. Chase stated he would be here 9:00am Tuesday morning. After performing reviews on our current Whirlpool water heater, could not find a positive review for the unit, so decided no matter what the problem, would have a new one installed. Contacted Chase again to let him know to bring a new unit. Chase arrived on time and right off could tell he was very personable, professional and respectful of property. After going over the Whirlpool unit, he agreed it was time to install a new one. What gave me full confidence is his knowledge of the water heater unit operations, venting, chimney importance(flue through chimney) and root cause of the rust(and how to prevent it in the future) which had accumulated on top of the unit. Another factor was the expansion unit which was totally rusted, preventing water from entering. The goal of Chase's satisfaction was to make sure we were totally satisfied with the install, all questions answered and stepped us through the new unit controls, etc. He uses 'Bradford White' water heaters which are highly rated. Chase is a perfectionist, making sure the unit is level, good drainage and secured a couple copper lines which had broken away from the rafter. I will recommend 'KC Water Heaters' to anyone knowing Chase is the template by which all business owners should follow in 'outstanding' customer service. UPDATE: Last month(12/2025), noticed some water dripping from the overflow valve. Contacted Chase to explain the issue. He came out the next day in the morning and replaced the valve at no cost. After checking the main house water pressure, it was right at 80 which is considered high that may have contributed to the leaky valve. Chase reduced the pressure and everything is working fine. Even after two years, KC Water Heaters provides exceptional customer service.

I would give KC Water Heaters 10 stars out of 5, if I could. There are plenty of times I've had…read more"good" or "acceptable" service from those in various electromechanical/plumbing/HVAC-type trades. Usually, it involves having someone out that is just there to get in and out as quickly as possible, doesn't want to be bothered by details, doesn't show a lot of attention to detail, and rarely cleans up well after themselves. That is not KC Water Heaters. I'm almost dumbstruck by how responsive, communicative, consultative / informative, and all-around thoughtful Chase was throughout the entire process. He arranged and quoted everything with a couple of brief phone calls and some photos I texted to him, all within a couple of hours...and then they were out the next day to replace a leaking water heater (showing up on time, no less!). He completely reworked the plumbing and drain lines associated with the water heater, and educated us on maintenance and the effects of water softeners on water heaters (wow, was that an eye-opener). All throughout the process, he even talked us out of more expensive, but unnecessary options, and redesigned the placement of the water heater to make it more supportable and safe. He literally thought of, and anticipated, everything. We could not be more impressed!

I usually use another company for all my home needs but I decided to see what they would say about…read morea recent home repair. I was able to easily set up an appointment online within a time frame that would work for me. They called prior to the technician coming out. The technician was professional and friendly and I feel like the quote they gave me was reasonable compared to other companies. They do charge a $49 service fee normally but that's relatively lower compared to other companies. The technician waived the service fee which was extremely nice and not expected. I did end up going with the company I normally use but only because they quoted me a lower price for the same thing but I would consider using Mission in the future if needed.

Be very cautious with Mission Plumbing, Heating and Cooling…read more My neighbor recently had Mission out for a service call; the problem was with the control board in the air handling unit. The tech had to leave to get a board, but was back within a half-hour and spent a little over two hours total, including the time to get a new board. The board was under warranty, so there was no cost for the board. He was charged $1,063.48, but given a 10% "over 65" discount, so total charge was $957.13, which works out to somewhere between, $320 and $479 an hour. The technician also said that he was lucky that the board was under warranty, otherwise it would have cost and additional $1,000 for the board (this was also verified by the service manager at Mission). We got the model number of the board, searched for it on the Internet, and found it on the manufacturer's website (Goodman) for less than $100. We contacted Mission to discuss with the general manager twice; he never returned our calls. We then visited Mission in person to visit with him, but he "was in a meeting", so we were directed to Gabe, who confirmed the charges above. When asked about the pricing for the board, we were told that it is not generated locally, but by Southern. Mission was purchased in April 2021 by Southern Home Services of Maitland, Florida, which owns 26 PHVAC companies primarily along the southeast coast of the United States. Southern is, in turn, owned by Gryphon Investors, a private equity company. So not only does Mission need to cover their overhead locally, they most likely need to also provide funding for Southern, who in turn possibly has to return cash to Gryphon. It all flows uphill. Southern also owns C. M. Mose, another local PHVAC contractor in the Kansas City area. Moral of the story: Mission may have been a good company at one time when it was locally owned, but it has changed. Get pricing up front. Question the technician. If you don't like what you're hearing, go somewhere else, and don't hesitate to go with a mom and pop; quite possibly they can do the job just as well for quite a bit less money. They don't have the overhead that the big guys do (especially if owned by private equity).

I typically don't give five star reviews. I think that there's always room for improvement. I…read moreapologize for the length of this review but I think it's important to share all the steps and why LBA checked all of the boxes. During the first cold snap this year (2017) I went to fire up the furnace for the first time and realized there was a problem. (I won't get in to the home warranty company issues.) The wife and I decided to go ahead and replace our aged HVAC system. After a lot of research I called 3 HVAC companies for quotes. We called 1. Company 1 (too busy with a home show to come and give us a timely quote. 5 day wait) 2. Company 2 came by and the sales rep just pointed his flashlight into our crawlspace but never went in to take a look at what exactly needed to be done and then gave me a quote for almost 10k for the lowest end Lennox system(no options). 3. LBA came out the first thing Scott McKinley did was go in to our crawlspace and assess exactly what would be entailed. Scott was knowledgeable about the city codes and explained what they would need to correct with a new HVAC. When we got back upstairs Scott asked a few questions to ascertain our needs and prepared two quotes that covered the range of our budget, each quote contained 3 system options from high to low. He quoted for a new Lennox HVAC. The same system that Company 2 quoted and it was 3k less and he also quoted a Ruud HVAC system(made by Rheem). We decided to go with the Ruud(Rheem Product) because of research, Consumer Reports and best bang for our budget buck. Installation: LBA showed up early on the agreed upon day. Chris was our installation tech and completed the work within the promised time. Chris was also knowledgeable and answered all of the additional questions I had. A couple of days later we had the city inspection and there were a couple of items that needed to be completed before the city would pass the inspection. One of those items would have been beyond the scope of a normal installation. However, LBA was on top of it! I can't stress this enough. They were clear in communicating how they were going to resolve the issue, scheduled a time when they would be out to correct them and showed up on time. LBA gets 5 stars for Promptness, completing the work on time, showing up when they say they would, Coming in on budget(no surprises) Professional and Knowledgeable Sales and Installation staff and doing the work to provide us options within our budget. We couldn't be happier!

We had a full HVAC replacement last year and they did a good job. They recommended preventative…read moremaintenance on the equipment and we signed up for that. This February they were supposed to come out to do the cooling system maintenance and called on the scheduled day to say they had "emergencies" and could not come out until May! They called again on the schedule date and said they can't come out till August. (More emergencies)I asked to speak to a manager, no one called. Next day I called asked for a manager and she apologized but said there is nothing she could do, it's August now unless someone cancels..Unacceptable.

Much less expensive than a previous quote. Explained everything and fixed the air conditioner…read more issue. Signed up for regular service with them!

AireServ was hands down a great decision when it came to issues with my heater…read more They were prompt and did a great job explaining the issue and solution. Not only were they able to come by same day they were able to have me back up and running as well. I will be recommending to my F&F for sure!

I would like to commend Zachary DiPardo for his excellent and very patient help. I was having great…read moredifficulty putting in my new filter. It was a bit large. Zachary was so patient with me showing trick how to get it in and it took a while for me to practice it, but he did not hurry me at all and allowed me to figure it out with his help. He also helped me understand my thermostat better. He was a very pleasant young man to work with besides being patient and knowledgeable. He was respectful and kind. I suggest that you give Zachary a raise because he is a wonderful representative for your company and I am glad he's going to be my permanent technician for check ups, etc., on my furnace and air-conditioning. Thank you again, Zachary, Happy Easter , Deana Petty

It was a Friday afternoon, 80 and our A/C was not blowing cold air…read more I started a project on Yelp to get this resolved after I texted my regular guy and didn't hear from him. Air Care got back to me quickly and said they could come by on Monday between 9-11. There was one company that replied over the weekend but they had no reviews, so I didn't engage with them. Come Monday, Air Care was a no show, no call by 11:30. I called them and talked to Josh. He apologized and said their system didn't let them know I had an appointment. I knew I was texting with AI up to that point, so I accepted his apology. He told me they would have someone out between noon and 2. The technician showed up 20 minutes later and had the bad capacitor replaced and the spring service done in 20 minutes. Air Care came through in the end and got out A/C working again. My wife and I appreciated that and would hire them again.

James did a lot of work for us. Was very friendly and good at what he does! Price was pretty good…read moretoo! Highly recommended!

After a lot of calling around and getting no callbacks from some other plumbers, we finally took…read morethe estimate of Lon Darrick. His estimate was much lower than the other two; his notes were clear and readable. When I called to set up an appointment, he was personable. On the day, he showed up on time, was very professional, performed the work rapidly, and asked me to review it. I was very impressed with his skill and craftsmanship. I am *very* happy with the work and with the plumber. We will call him again if we need anything else. I highly recommend this young man.

This your whole team did an excellent job for me for the water remediation in my basement/laundry…read moreroom. I forgot to write the install teams names but they were great; fast, efficient and friendly. Linda was friendly as was her replacement on Wednesday( I'm terrible at remembering names) when checking the moisture levels daily. Jess and Ben were very professional, thorough and friendly during the equipment pick up. Thank you for all your help. If I ever have an extreme problem again I will definitely give you ( Roto Rooter) a call. Have a great weekend!

Our garbage disposal backed up during dinner on a Friday evening. We were very happy with the…read moreservice of the person who took our call and very happy with the technician who came to do the work. He was very friendly, professional, and competent. We were given a window of 6:30-8:30 pm for the technician to arrive. We weren't told that we had to respond immediately to the text that the technician was on the way. I responded four minutes after getting the text, and the window had closed. As a result, we had to wait until the next morning for service. This wasn't the end of the world, certainly; but that's the one thing I would recommend to Roto Rooter -- tell the customer to look out for the text from dispatch and respond immediately. All in all, we were very happy with the customer service, the dispatcher, and the technician.

Today we had our new two stage heater installed by KB Complete. Our technicians were Patrick…read moreKelley and Reece Middleton! They arrived and went straight to work. They did a fantastic job installing the new pieces. The quality of the product and how they were able to install quickly was well worth it . Heaters and air conditioners are not cheap but with our discount incentives the product was well worth the money!! Our dog Gabby took a liking to Patrick and Reece. She's quite the barker but she settled down once they paid attention to her! We have been a customer of KB Complete for several years. We've never had a problem doing business with them. Highly recommend this company to take care of all your needs. Way to go KB Complete!! 5 stars!!

We spent a ton of money with them in last several years with good results but trying to get some…read moreroutine service awful experience. Schedule weeks ahead of time (their timeline), have to be available from 8 to 5; final!y told around noon they are on their way (4/21/2026); then informed several hours later they can't make it.

How quick and friendly they were getting back with me and letting me know they're ready I…read moreappreciate you will recommend you little job done thank you

Had a major water leak yesterday and come find out the hose from the garbage disposal came off…read morewhich allowed water to run to the basement. Timothy and Scott arrived on time as scheduled and fully explained the incorrect method the garbage disposal was installed which is no surprise. Been in this house 9 months and the previous owner did everything DIY. The drain from the sink to the basement was not correct after due to an oversize sink being installed and properly aligned(previous owner). Tim and Scott installed a new drain, repositioned the garbage disposal and new pvc, tubing, etc. They were very professional, personable and explained everything in layman's terms. Very fair pricing. Highly recommend Anthony's.