Edward with Mr. Plumber was great! Super knowledgeable, efficient, and hardworking. He came all the…read moreway up to the third floor of my unit, took his time to test and diagnose the issue, and then went up on the roof where he found the problem with the compressor. Great customer service and fair price. I'd definitely recommend for plumbing or HVAC repairs.

I took a risk and blindly called Mr. Plumber. Man, DID I LUCK OUT! Chad arrived and fixed the…read moremain problem I called about--bathtub fixtures had frozen up and wouldn't turn, and while he was here, he did a few additional very small fixes for me as well. He spent about 2 hours total and was REALSONABLY priced. As a realtor, I'm constantly being asked for repairmen referrals, and I usually decline to do so UNLESS I've used the tradesperson myself and had a very good experience. MR. PLUMBER (ask for Chad) IS ON MY VERY SHORT LIST of companies to refer.

Excellent Water Heater Replacement Experience…read more I couldn't be happier with my experience with KC Water Heaters. They replaced my water heater and did an excellent job from start to finish. The entire process was organized and professional. They communicated clearly, arrived on time, and took the time to ensure the installation was done properly. The workmanship was excellent, and they left everything clean and in great shape.

So glad to have 'Yelp' and 'Google' for business reviews. Found 'KC Water Heaters' on Yelp with…read more5-star ratings. Contacted the owner (Chase) on Christmas Eve(Sunday) after discovering no hot water and unable to light the pilot. Chase stated he would be here 9:00am Tuesday morning. After performing reviews on our current Whirlpool water heater, could not find a positive review for the unit, so decided no matter what the problem, would have a new one installed. Contacted Chase again to let him know to bring a new unit. Chase arrived on time and right off could tell he was very personable, professional and respectful of property. After going over the Whirlpool unit, he agreed it was time to install a new one. What gave me full confidence is his knowledge of the water heater unit operations, venting, chimney importance(flue through chimney) and root cause of the rust(and how to prevent it in the future) which had accumulated on top of the unit. Another factor was the expansion unit which was totally rusted, preventing water from entering. The goal of Chase's satisfaction was to make sure we were totally satisfied with the install, all questions answered and stepped us through the new unit controls, etc. He uses 'Bradford White' water heaters which are highly rated. Chase is a perfectionist, making sure the unit is level, good drainage and secured a couple copper lines which had broken away from the rafter. I will recommend 'KC Water Heaters' to anyone knowing Chase is the template by which all business owners should follow in 'outstanding' customer service. UPDATE: Last month(12/2025), noticed some water dripping from the overflow valve. Contacted Chase to explain the issue. He came out the next day in the morning and replaced the valve at no cost. After checking the main house water pressure, it was right at 80 which is considered high that may have contributed to the leaky valve. Chase reduced the pressure and everything is working fine. Even after two years, KC Water Heaters provides exceptional customer service.

If you're considering Mission Plumbing for a major plumbing project, my advice is simple: don't…read moreexpect communication, scheduling, or project management to be their strong suit. Our project involved replacing deteriorated cast iron drain piping beneath our kitchen and basement. The plumbing work appears to have been completed correctly, but getting there was one of the most frustrating contractor experiences we've had. The problems started on day one. I took a day off work because our project was scheduled to begin that morning. Instead, we were told the necessary equipment wasn't available, so the work had to be postponed. While disappointing, I understood that things happen and agreed to reschedule. Unfortunately, that set the tone for the rest of the project. Appointments were repeatedly delayed or rescheduled. Crews arrived hours after their scheduled arrival window without anyone calling to let us know. Several times we had to contact Mission ourselves just to find out if anyone was actually coming. We received different explanations from different people, and there never seemed to be clear communication between the office, management, and the field crews. The estimate created another major source of frustration. The original proposal left us with a different understanding of what work would actually be performed. Once excavation began, additional problems were discovered, and we completely understood that additional work and additional cost might be necessary. That wasn't our concern. Our concern was that the revised estimate was so vague that we still couldn't get a clear explanation of exactly what work we were paying for. When you're approving thousands of dollars in additional work, the scope should be clearly documented and easy to understand. Throughout the project, it felt like we were managing the job instead of the company. My husband and I found ourselves coordinating between the office, management, and the field crew just to understand the schedule, clarify the scope of work, and keep the project moving. That should never be the customer's responsibility. The repeated scheduling issues also caused significant disruption to our daily lives. We repeatedly adjusted our schedules and prepared our home for crews that either arrived hours late or didn't arrive when expected. The uncertainty made an already stressful plumbing project much more frustrating than it needed to be. To the company's credit, management eventually became involved, apologized for the experience, and made a significant adjustment to our final bill after determining that part of the originally proposed work was no longer necessary. We appreciated that because it was the right thing to do. I also want to point out that every employee who came to our home was courteous and respectful. My criticism is not directed at the technicians themselves. It is directed at the company's communication, scheduling, estimating process, and project management. No customer should have to repeatedly call to find out where the crew is, receive conflicting information from different employees, or involve multiple people just to get a project completed. The plumbing work appears to have been completed correctly, and the efforts made at the end of the project to resolve our concerns are the reason this is a three-star review instead of two. Mission Plumbing has good employees. The company simply needs better communication, better scheduling, clearer estimates, and better coordination. If those areas improve, I believe the overall customer experience would improve dramatically.

Don't use Mission Plumbing and HVAC:…read more Have had 4 techs come in the last two weeks from Mission after the system de-iced and started cooling again. Today was another occasion and after 3 1/2 hours I called Mission to verify they were coming and they said "45 min". In the meantime I called Anthony Plumbing and HVAC and they showed up shortly thereafter. I know HVAC from my father and am an engineering graduate. The previous 4 times with technicians from Mission Plumbing and HVAC Put refrigerant gauges on the system, took the reading and said "good to go". No actions actually performed. I bought the monthly service plan even though I Couldn't be more disappointed with the tech's knowledge and skill. A gentleman from Anthony showed up and took the time to understand the issues and actually fix the problem by doing this: There are issues before the unit freezing up initially I suspected a blower intermittent failure, but then after kicking it on and checking everything else downstairs with the furnace noticed that the stage 2Y2 was not hooked up for the cooling side, as there is only a single stage AC outside, but the wires were not transversed for high Cool for the low stage due to it being only a single stage. It should've been swapped during the install. It was not. I was able to switch the wires on the board so high Cool is engaging as soon as AC starts and pressures and temperatures look great we are nowhere near freezing vapor saturation is sitting right between 45 and 46 because it is warm in the home temp drop is sitting between 18° 17°. It should be more down to 15 to 16 but it's because it is warmer in the home. We're gonna have a little bit higher temp drop airflow is good static pressures within 5.5 inches of static column inches of water column static airflow is doing very good filters. Good dampers are open shutting basement dampers to push more air upstairs. Refrigerant pressure is outside are looking good. Everything is dead on at this time.

I typically don't give five star reviews. I think that there's always room for improvement. I…read moreapologize for the length of this review but I think it's important to share all the steps and why LBA checked all of the boxes. During the first cold snap this year (2017) I went to fire up the furnace for the first time and realized there was a problem. (I won't get in to the home warranty company issues.) The wife and I decided to go ahead and replace our aged HVAC system. After a lot of research I called 3 HVAC companies for quotes. We called 1. Company 1 (too busy with a home show to come and give us a timely quote. 5 day wait) 2. Company 2 came by and the sales rep just pointed his flashlight into our crawlspace but never went in to take a look at what exactly needed to be done and then gave me a quote for almost 10k for the lowest end Lennox system(no options). 3. LBA came out the first thing Scott McKinley did was go in to our crawlspace and assess exactly what would be entailed. Scott was knowledgeable about the city codes and explained what they would need to correct with a new HVAC. When we got back upstairs Scott asked a few questions to ascertain our needs and prepared two quotes that covered the range of our budget, each quote contained 3 system options from high to low. He quoted for a new Lennox HVAC. The same system that Company 2 quoted and it was 3k less and he also quoted a Ruud HVAC system(made by Rheem). We decided to go with the Ruud(Rheem Product) because of research, Consumer Reports and best bang for our budget buck. Installation: LBA showed up early on the agreed upon day. Chris was our installation tech and completed the work within the promised time. Chris was also knowledgeable and answered all of the additional questions I had. A couple of days later we had the city inspection and there were a couple of items that needed to be completed before the city would pass the inspection. One of those items would have been beyond the scope of a normal installation. However, LBA was on top of it! I can't stress this enough. They were clear in communicating how they were going to resolve the issue, scheduled a time when they would be out to correct them and showed up on time. LBA gets 5 stars for Promptness, completing the work on time, showing up when they say they would, Coming in on budget(no surprises) Professional and Knowledgeable Sales and Installation staff and doing the work to provide us options within our budget. We couldn't be happier!

I've heard LBA advertising on the radio and they proclaimed high-quality service. I went to their…read morewebsite looked at where they service they serviced my town which is 25 minutes away from their headquarters. They called back promptly to confirm my meeting leaving a voicemail. I called the next day. They told me they do not service my town. Although it is on their website, very misleading sad that they would have that on their website yet they choose not to service the area.

AireServ was hands down a great decision when it came to issues with my heater…read more They were prompt and did a great job explaining the issue and solution. Not only were they able to come by same day they were able to have me back up and running as well. I will be recommending to my F&F for sure!

Much less expensive than a previous quote. Explained everything and fixed the air conditioner…read more issue. Signed up for regular service with them!

So happy with the professionalism shown by Larry C. and the whole Air Care team. I am very pleased…read morewith the maintenance program and hope to have this fine company in my corner for years to come. Kathleen Missman June 8, 2026

It was a Friday afternoon, 80 and our A/C was not blowing cold air…read more I started a project on Yelp to get this resolved after I texted my regular guy and didn't hear from him. Air Care got back to me quickly and said they could come by on Monday between 9-11. There was one company that replied over the weekend but they had no reviews, so I didn't engage with them. Come Monday, Air Care was a no show, no call by 11:30. I called them and talked to Josh. He apologized and said their system didn't let them know I had an appointment. I knew I was texting with AI up to that point, so I accepted his apology. He told me they would have someone out between noon and 2. The technician showed up 20 minutes later and had the bad capacitor replaced and the spring service done in 20 minutes. Air Care came through in the end and got out A/C working again. My wife and I appreciated that and would hire them again.

Very knowledgeable plumber that was fast, friendly and efficient…read more I was able to get a same day appointment no problem and he was in and out in less than an hour. It wasn't exactly cheap but everything was resolved when he left.

Hot water heater was dripping. Called them in the morning and said would be here by noon. They…read morecalled and changed the time to 5 pm. They called and changed the time to 9 pm. The called and changed it to change it to 8 am the next day. Did not show or call. I got another plumber who was here in a hour.

This your whole team did an excellent job for me for the water remediation in my basement/laundry…read moreroom. I forgot to write the install teams names but they were great; fast, efficient and friendly. Linda was friendly as was her replacement on Wednesday( I'm terrible at remembering names) when checking the moisture levels daily. Jess and Ben were very professional, thorough and friendly during the equipment pick up. Thank you for all your help. If I ever have an extreme problem again I will definitely give you ( Roto Rooter) a call. Have a great weekend!

Our garbage disposal backed up during dinner on a Friday evening. We were very happy with the…read moreservice of the person who took our call and very happy with the technician who came to do the work. He was very friendly, professional, and competent. We were given a window of 6:30-8:30 pm for the technician to arrive. We weren't told that we had to respond immediately to the text that the technician was on the way. I responded four minutes after getting the text, and the window had closed. As a result, we had to wait until the next morning for service. This wasn't the end of the world, certainly; but that's the one thing I would recommend to Roto Rooter -- tell the customer to look out for the text from dispatch and respond immediately. All in all, we were very happy with the customer service, the dispatcher, and the technician.

Today we had our new two stage heater installed by KB Complete. Our technicians were Patrick…read moreKelley and Reece Middleton! They arrived and went straight to work. They did a fantastic job installing the new pieces. The quality of the product and how they were able to install quickly was well worth it . Heaters and air conditioners are not cheap but with our discount incentives the product was well worth the money!! Our dog Gabby took a liking to Patrick and Reece. She's quite the barker but she settled down once they paid attention to her! We have been a customer of KB Complete for several years. We've never had a problem doing business with them. Highly recommend this company to take care of all your needs. Way to go KB Complete!! 5 stars!!

Set up an estimate appointment and they can't tell you a window of time they'll be there except for…read more30 min before they will be there. Got late in the day so I cancelled it through email. Then got a call and voicemail then text. So I went to confirm the cancellation and they sent a text saying they were from AB May so I said no service with the other company and confirmed again I wanted to cancel. Then they called once again and when I finally answered the lady didn't see that I already cancelled. When I went back to Google reviews they had alot of edited reviews that were almost all five stars that they originally replied to years before. I found that a little suspicious so I won't be going back to them.

at price | $2,000+ I am so highly pleased as a customer…read more My new furnace and HAVC was installed today by the technician Kyle Harris and his co-technician. They did an amazing installation and cleaned up and took away my old furnace and HVAC. They were very professional, knowledgeable and answered in detail all of my questions. I highly recommend Anthony's Plumbing, Heating & Electrical. Also, as a ASAP member the process was so easy and the installation was next day service.

This was, without question, the worst customer service experience our family has ever had…read more We trusted Anthony to install, maintain, and service our HVAC system for years. In September 2023, our AC was diagnosed as low on refrigerant, and we paid $463.51 to have refrigerant added. No leak search was recommended or documented. Years later, when we formally complained, Anthony admitted in writing that a leak search should have been offered. Unfortunately, by the time the problem resurfaced in 2026, major components were no longer covered the way they would have been had the issue been properly investigated earlier. In July 2026, Anthony again charged us to add refrigerant. Five days later, our entire system failed. We hired an independent certified HVAC technician who spent over four hours evaluating the system and identified multiple issues, including that it had been overcharged with refrigerant. While he could not definitively say that caused the compressor failure, he explained that an overcharged system can place significant stress on a compressor. What disappointed us most wasn't just the HVAC work--it was how the company handled the situation afterward. We experienced conflicting information from different employees, canceled appointments, and repeated communication problems. We tried to resolve everything privately through detailed emails and documentation before ever considering a public review. Although Anthony acknowledged that a leak search should have been recommended in 2023, they denied reimbursement. We also requested the HVAC Manager's documentation supporting their decision, but that request was never answered. After exhausting every reasonable effort to resolve this directly, we filed complaints with the appropriate consumer protection agencies and shared our experience publicly so other homeowners can make an informed decision. If you're considering Anthony, my advice is simple: get a second opinion before authorizing expensive repairs or replacing your HVAC system. Keep copies of every invoice, every email, and every recommendation. Based on our experience, we cannot recommend Anthony Plumbing, Heating, Cooling & Electric.