Amazing place for DME and a great resource if you questions regarding any DME. Don't hesitate to…read morestop by here if you have any questions they are very resourceful! Thank you Hyro and others working there for helping our family out!

I had a great experience initially but as of recently things have gone down hill. In the past my…read moreson's continence supplies were always delivered timely. More recently there have been a few instances where I have had to call and inquire where my son's supplies are, today was another one of those times. Alexis after looking up my sons account said his supplies should have shipped out then said it shipped out today but here I am now at 7pm no continence supplies no shipping alert nothing. It wouldn't be an issue if I could find my son's size in store or on Amazon but unfortunately that's not the case. Then there's the update of now today they'll be shipped out which means Alexis or Alexa lied and per the person I spoke with didn't document that I had called in or anything regarding what the call was about. What a great company

Doug was very helpful and kind, he went out of his way to help me…read more I would definitely use this company again and highly recommend them to anyone looking for reliable service. Sandra Garcia

On February 10, 2026 I went with my father-in-law to Specialty Medical to purchase an electric…read morewheelchair. I was the one communicating with the owner, Doug, during the visit and he even texted me the receipt directly while I was standing there in the store. Within a day or two, around February 12th, we decided to cancel the order. From that point forward we spent weeks calling and trying to get a refund. On March 12th I texted Doug again regarding the refund. Screenshots of that conversation are included with this review. In those messages he discussed giving a partial refund and repeatedly asked that we remove the review. On Friday March 13th I personally went back to the store and picked up cash from Doug in the amount of $2,355. Even then the full amount was not refunded despite the order being cancelled almost immediately after the purchase. After I posted my original review about the experience, Doug began calling and texting me asking that I delete it. I have included screenshots of those communications so people can see exactly what was said. Doug also replied publicly to my previous review claiming that I was not a customer of the business. That is not accurate. I was present in the store during the purchase, communicated directly with Doug, received the receipt from him by text, and I was the one who returned to the store to collect the refund. I have also included screenshots of the original review that was removed. People rely on reviews when making important decisions, especially when purchasing medical equipment. Because of how this situation was handled and the communication afterward asking that the review be removed, I believe it is important to share my experience so others can make informed decisions. All of the statements in this review reflect my direct experience with this business and the communication I personally had with the owner. Supporting screenshots have been included for transparency.

I had an amazing experience I would like to tell you all about ,two of my three mobility scooters…read moreneeded batteries so I called U2 mobility and in a couple of days,Jay one of the technicians came out and in half an hour had both scooter batteries changed and I was up and running again. What a relief that was, the owner John Gunner box is also amazing, he has crippled from a former accident when he was young but; gets around better than most healthy people. I highly recommend this business. they are clean high-tech, and most of all caring for those who need their help and; honest to a fault. I am your most obedient servant in Christ Jesus. Daniel Bryan Jones, Corona

I cannot emphasize enough how grateful I am to have found U2, and especially Mike!! I was very…read moreanxious about getting my first wheelchair, especially after being denied by my insurance, but Mike helped me throughout the entire process and really tried to fit me with the best build for my needs and budget. If you go to U2 you aren't just a customer to them, but family. They will be with you every step of the way and are always willing to help you with questions or adjustments on your equipment. Thank you so much again to U2 and Mike for helping me with everything. My chair has changed my life and opened a new chapter for me!

Michael was absolutely a Godsend helping us find the perfect wheelchair for our family member. He…read morewas informative, patient, helpful and really made the whole experience a joy. I recommend this medical supply store to anyone who needs it. Also the store is massive and I ended up getting stuff for other family members at the same time. Thank you Michael!

Hi , I came in here today expecting to just look but I ended up getting a lot of information and…read morerolled out of here in a new Cricket chair . Feels very comfortable the staff was very friendly very knowledgeable and really took very good care of me I would highly recommend that you check this place out rather than buying online . I talked to Fernando who helped me today.