My initial intake appointment was great and I felt the evaluation was very thorough and they…read moreunderstood my issue. However I had my first appointment and was basically left alone the majority of the visit. They would show quickly me a stretch and walk away to go work on their computer every single time--often before I even performed it once to see if I was doing it correctly. On my first visit someone should have at least observed me doing each of the exercises once to ensure I'm doing them correctly. At the end they said "you're all done" and I had to ask if I should be doing the exercises at home, which ones I should do, and for how long. They said "you could do some of the exercises we taught you at home every other day" and provided zero printout or guidance. I'm not sure if my experience was a fluke, but this was a really disappointing experience.

Brittany has been so amazing helping me Rehab my back. Super…read moredown to earth and makes you feel very comfortable . The facility is clean and big for everyone to have space and confidence to exercise and rehab their ailments. The women in the front desk are quick and kind and will answer any question I have, definitely come check this place out if you're looking for efficient recovery

Amazing staff, caring, empathetic. Dolores at front desk listens to your concerns and any…read morequestions you have and is great at working with you on your .schedule. I had some family issues come up in a few appointment dates and she listened to me and reschedule them and it was just amazing how caring she was and she took the time to listen to what was going on. All together the staff here is wonderful they ask how you are doing, how's your day is going . The place is clean you get asked if you'd like so water and never feel rushed to get through the exercises. I would recommend this location to anyone out there needing physical therapy.

Loved this place ! Just finished my therapy and would recommend this facility! The staff is so…read morenice, I loved the front desk girls always so nice and welcoming. Thank you Dolores & Jenny for always helping with my busy schedule.

I have a pending case, treatments were approved by my insurance. After 3 sessions , I still havey…read moreback issues. They just gave me the minimal sessions and I didn't feel much improvement. I stopped going there because I had a side stitch attack that no longer allow me to continue plus the assistant didn't or couldn't do anything about it just to report it. I reported to my primary Dr to ask for a manual treatment,not just light 15 minute movement. So far I have not gotten an approval. So not sure if I should continue this way.

This location is still open so I'm not sure why it's reported closed (I was just there yesterday…read morefor Physical Therapy). It's very easy to get an appointment there and the staff is very helpful and friendly. The office is clean and there's a lot of equipment. I am receiving therapy here because I had knee surgery. I've been in pain for months and it was a couple of months after I had surgery before my PT was approved. They Physical Therapists have worked with me to rebuild the muscles in my legs. With the exercises in the office along with the exercises that I am supposed to do at home, I'm much stronger and in a lot less pain. I can now take the stairs when I'm out and I can walk much farther. My leg is getting better each day. The only issue that I've had sometimes is parking. It's awful, so allow yourself plenty of time to find parking. There is a parking lot for the medical building, but it's very busy. It's much easier to find parking on the street.

An excellent place (Norwalk location) to visit for physical therapy and occupational theraphy. I…read morehaven't visited other locations. The Norwalk location is a good size and counts with everything you need for your recovery. The only thing missing is a pool for water therapy. However, most people don't need it. All the staff (doctors, therapists, therapy aids, and receptionists) are lovely. They are all knowledgeable, professional, friendly, and caring. They are always willing to help and repeat instructions for those of us that have memory issues. I like this place so much that I am willing to commute 30 miles each way.

I received 8 physical therapy sessions. 1st day I met with Natalie who genuinely was caring. She…read moreasked me questions about my physical issues. She put me in a closed room and assessed me and I saw how she carefully put her plan to action. The injury is in my thoracic, neck, upper extremities, and right arm and hand. Just on that day I went home feeling relief. The following weeks I was treated by Patrich, and then Abel who determined to get my arm to have improved range of motion. When I say determined, I mean he made sure I left that place drastically improved. I whole heartedly can say this is the best team of therapists that I can recommend will do everything they have within them to improve your physical health. I have seen it as they treat the young athletes that come in and the elderly. They are well rounded. The front receptionist Priscilla is also the best! She is very attentive and provides me with all my appointments and reminders. 100% RECOMMENDED.

I've been dealing with sciatica flare ups for years and was in desperation to find a new…read morechiropractor. Finding Reform has been life changing. My experience here has exceeded my expectations and so happy that I've finally found somewhere that genuinely takes the time to listen and provide patient centered care. Reform is a whole vibe, from its trendy music, good movies, clean environment, friendly staff and knowledgeable Drs... every visit is a delightful pain reliever!

Drove from Pittsburgh, PA to Los Angeles for my mom's funeral (yes, we drove 36 hours) and I…read morestarted to feel a lot of discomfort in my shoulders and back. From all the great reviews I seen, I decided to make an appointment before getting back on the road to Pittsburgh and I am so glad I did. The staff was amazing and they really helped me. I only hope that I can find the same amazing treatment and care in Pittsburgh that I found in one visit to Reform Chiropractic. Great jobs guys and thank you all!

My father was admitted to this facility at 1am, and the nursing staff were prepared for his visit…read more He was able to get his own suite, which was helpful to his healing and ability to rest and get strong. If I ever had a concern or issue, the front office staff (Denise Ortega) and Debra (social worker) were very responsive and helpful; I have so much appreciation for them! The nurses tended to him on a regular basis by changing his sheets and cleaning his room, giving him sponge baths, changing his diapers, and changing his clothes that I left hanging in his closet. The nurses who had a positive impact on my father were Molina, Monse, Cristina, and a male nurse from Jordan who trimmed my dad's beard. When my dad was discharged, he missed them all so much! The nursing staff gave him medicine on time and Dr. Sharma did a good job of monitoring his symptoms and labs. My dad loves food and not once did he complain about their food, so that was telling for me! The cafeteria staff were always friendly. The physical and occupational therapists were friendly, supportive, and positive with my father; thank you, Claire, Araceli, and Carlos! They were very helpful to him gaining some of his strength back. They had a kitchen, bathroom, and a car in their PT/OT space that allowed my father to practice doing certain things when he returned home.

My father was recently transferred to Southland Care Center following major surgery, and our family…read morehas been deeply disappointed and concerned by the overall care environment and safety issues we experienced during his stay. My father suffers from dementia/confusion following surgery and is considered a high fall risk. Shortly after arrival, we became extremely concerned about the level of supervision, responsiveness, and overall safety precautions in place for vulnerable patients. We had to request additional safety measures ourselves, including bed rails and a floor mattress, because we did not feel comfortable leaving him unattended overnight. I ultimately stayed overnight at the facility myself to help monitor his condition and ensure his safety. What made the situation even more concerning was learning about the facility's recent survey deficiencies while simultaneously witnessing several troubling issues firsthand. The overnight staffing situation appeared overwhelmed, and the environment did not feel appropriate for someone recovering from surgery with cognitive impairment and complex medical needs. Our family has since begun requesting a transfer to another facility because we no longer feel confident this is a safe or appropriate environment for his recovery. I understand healthcare workers are often under difficult conditions, and I appreciate the individual staff members who tried to help, but overall this experience has been heartbreaking and extremely stressful for our family during an already vulnerable time.

Terrible over the phone with zero costumer service The…read morereceptionist doesn't realize that she is in healthcare 1 star because yelp doesn't allow you to leave a comment with out rating

The worst customer service and PT service I have received…read more They have a big turn around on staff. The front desk person quits every other day and they have new people that do not know what they are doing. Management is just as bad and does not take accountability. I can see why they have a turn around. PT staff leaves you unattended to do whatever without guiding the patient. Would not recommend to my worse enemy.

From front office to the physical therapist's and treatment I've received it has helped me come…read morealong with my rehabilitation rapidly. I am so thankful for their hospitality and look forward to completing to a full recovery!

This is one of the smaller physical therapy facilities that I've been to. I flared up an old back…read moreinjury and thought I'd give this place a try. Each visit, I had muscle manipulation by a physical therapist. I had different people each visit and everyone really took the time to explain my injury, what may have happened and how to heal. I appreciated this because this is a life long injury that I wanted to understand. After some muscle manipulation, I started my exercises and ended with stim and a heat pad. The staff are always friendly and very helpful. Overall my experience was pleasant and would likely come back if I ever need treatment. I also tried cupping for the first time!

The professional staff Juanita, Darwin, Venus to name a few excellent care, very knowledgeable and…read moreexperienced I wished my mother would qualify to stay there she misses their personal care and tenderness

My experience when visiting Brookfield Nursing Home a few times was wonderful. Their staff supplied…read morevery caring and interactive activities, providing excellent attention to their needs and engaging excellent quality of life for the residents.

They do not work with most insurances but are very happy to take your money out of pocketread more

The entire team here is excellent! I came in today with lots of stress that was presenting itself…read morein my neck and shoulder area. I'm walking out breathing better and in a more calm state. Thankful for this PT!