We've been using this service for over a decade, Shawn has been taking care of us for years, and…read morehas always given outstanding service. We get our chimney cleaned/checked about every two years, as we use it every winter. We burn only hardwoods, so we minimize build up, but having experts check things out is a necessary expense, when weighed against the possible hazards. This last time we also had the dryer vent cleaned, and they offer a discount when you combine services. Rick took his time and did a good job on both the chimney and vent, and explained everything well. I'm glad there is a local company that can provide this expert service. Will be using them as long as we're able!

So informative and friendly and helpful Good prices and honest. Took the time to explain in detail…read more Sales great products

When the serviceman from 1st Choice Central Texas left, I texted him and asked him to come back as…read morethe photos I took up inside the fireplace showed it was not clean. He said it was just soot and someone from the office would contact me to reschedule because he would not be returning. After waiting all afternoon, I texted a 2nd number the company had contacted me from and said I had safety concerns about our fireplace not being clean, but I received no response. I sent another text next day with no response. I contacted them several times through our Yelp messaging over the next couple of days, stating safety concerns and not being able to use the fireplace until we spoke with them, contacted them through their website form, and also left two courteous voicemail messages for their office letting them know we had safety concerns and asked for assistance. I had zero response to all of my efforts. I emailed and let them know I would be filing a complaint with the BBB and still received no response. I hired another company to come clean the fireplace and not only did he clean out a massive amount of soot and creosote left behind, he was stunned to find that the prior serviceman left his plastic brush and pole stuck up in the chimney. He gave it to me and I identified it as the brush the 1st Choice serviceman was using, as it was distinctive and particularly flimsy, which I noticed at the beginning of the clean. Things happen and if he had explained that his pole broke off and that he would have to come back with tools to get it out and finish cleaning, we could have moved forward. The basis for liability under negligence stems from an individual's failures to behave with the level of care that someone of ordinary prudence would have exercised under the same circumstances. He knowingly put our home and our personal safety at risk with a smoke and fire hazard, and that is egregious. It took months to settle our claim with our credit card company and get our money back. I've had time to consider my review and to post the facts without heightened emotion. Not cleaning the fireplace well and not returning calls for assistance is enough for a bad review but purposeful negligence is grounds for not being allowed to do business in this industry. The business office of this company has no excuse for failure to respond.

We had our fireplace chimney cleaned. Lee and Carlos worked efficiently and were professional and…read moreleft everything clean when they were done. I messaged them last week and was able to get an appointment for today. We wouldn't hesitate to hire them again!

Great Experience! From the initial call to the office staff (especially Priscilla, and also Rikki,…read moreand Darrian) to conversations with management, and the installers! Very professional and friendly throughout our three projects. We received several bids and because we were impressed with the great customer service, follow through, and competitive pricing we had C&G complete all three. At the end of each installation they walked the project with me to make sure we were completely satisfied! They installed gutters on our house and shed, and also installed a garage door on our shed. We have received a lot of compliments! Extremely happy!

in February 2024, we hired this company to put new gutters and leaf guards on our home a cost of…read moreover $2500. In April 2024, we experienced heavy rains that caused the leaf guards to fail and the gutters to fail, resulting in flooding at the front of our house. We repeatedly called this company to come back out to evaluate the situation to determine what changes needed to be made and repair the failed gutters so that they would be effective in the future. This was over a year ago and they never did call us back. Warranties are useless if the company won't honor them. Would never hire them again.

I just had work in my yard done by heart of Texas. They did a great job! The only and main problem…read morewas afterwards and I got their bill. It was as they had quoted me except they wanted another $66 because I was paying with a credit card. This was something they didn't tell me about until they sent me the bill. If I had known they were going to charge me for using my credit card I would have never used them. They should have quoted me that charge at first and given me the chance to use them or someone that doesn't charge for credit card use. Poor business practice and I will never use them again.

If I wanted to mow 3/4 acre worth of weeds I would not of cared to get sod. 3 months after my sod…read morewas installed I am looking at a yard full of weeds and sections of my yard that are almost certainly damaged. I tried to reach out to HOT 3 times and got essentially blown off each time. If I had to guess either HOT does not pretreat the grounds to kill existing weeds before laying new sod, or someone half assed the job. I can perfectly understand some weeds on a new lawn just not this quantity, something was obviously not done right. Not to mention my flower bed is looking quite sad but that is more likely due to icepocalypse of '21.

He installed three large televisions in our home. One in the living room, one in our master, and…read moreone in our child's room. It took him about an hour a television. He was efficient, and they all look great. All cables were hidden on all TV's. His prices seemed reasonable as well. I would recommend him.

This is the worst company if you value your belongings do not go to them , 65 ' tv GONEEE !!! it…read morewas brand new I had humberto David come uninstall my tv's then he offered to help me move . he knew my 65' tv was broken instead of telling the truth he wrapped it up and got on to another worker for telling the truth about the tv being dropped . He agreed to replacing the tv met at Walmart where my husband works he purchased it and told my husband for me to just send the 140$ back that he sent for the tv I was in the process of sending it back he called and offered more since I refused he went back in Walmart while my husband was working and told the Walmart cop that my husband stole his tv mind you my husband had the receipt now he will not answer and will not give me my tv back ! BE AWARE !!!!!

​If there is one takeaway that y'all should listen to is check your HVAC. My unit is way to small…read morefor the size of my home. Repair after repair also make sure that the HVAC company puts in your warranty or you won't be covered . Shame on you Carothers homes .

My husband and I purchased an executive home in the Turtle Creek Subdivision in Troy Texas about a…read moreyear ago. We've had just a few minor warranty issues, however they've been addressed promptly by the Warranty Manager on Duty, Mr David Dillard. His presence and reassurance has been a God-send, and especially with this being such a major purchase, and our forever home....it certainly helps for the company to have someone on staff who "knows the ropes". Again, we are pleased with the attention to detail, the quality and mainly the customer service aspect of the company.

James installed a laminate wood floor in our home 4 years ago, approximately 3 years ago it started…read morecreaking and popping while walking on it in the higher traffic areas. I called yesterday to only get an idea as to what he thought it could be and he instantly got defensive and told me the warranty is gone, I wasn't calling for that. From then on he kept saying I have no idea, never heard of such a thing like that and we must have moisture or a slow water leak in our foundation! I asked if he would just come look at it to see what he thought. His reply was there's nothing he can do to fix it and he would have to tear up the floor to see underneath. $13,000 floor. Thanks for nothing James.

Great company!! My husband was going to do the shower tile…read morebut wall was wonmy, and he did not feel comfortable doing himself. We called James JMV. We liked his price so hired him for the job. His people Omar & wife came and did a fantastic job.

Regina's communication in scheduling was great. Abraham came…read moreout and provided an estimate to help fix out vulnerable chase cover where critters and water were starting to collect. He gave me options and explanations and communicated the issues really clearly. He came back in 2.5 days and installed a custom made metal chase cover, removing the old nasty one. He's awesome and I'm very thankful to have had him doing this work for us! Thanks abr

This company s trustworthy in their work and their quotes. Roman is excellent at his craft and…read moretakes his work seriously. I am very happy with the outcome and the price of the job.

We are SO happy with our recent solar panel and battery system install!…read moreWe were kind of guinea pigs for one of the 16.7kW popular LG batteries that Solar CenTex is starting to carry and install. There were some things that they had to work out to make sure that the system was working the way that it was supposed to, but I told Scot that I'd rather the system take longer to put in and it be put in RIGHT than it to be put in fast and not well. While it did take longer than initially anticipated, they were still well within their contracted time for the install... AND I still recommend them to others even with some of the hiccups. What I appreciated the most apart from the quality equipment and supplies installed with care was how well their team works together to help their customers. Scot, Sabrina, Chris and the rest of the team were very patient with my concerns and questions throughout the whole process. This is huge because sometimes I have a lot of questions! Also, they don't just do the installation then forget about you after it's done. They are prepared to offer kind and thorough customer support on their work and the equipment they installed. While this was expensive for me, I feel good about this purchase. Especially because of what happened recently with the ERCOT debacle. I FULLY anticipate that they are going to drop the ball this summer again... I just hope people don't suffer again because of it. Thank you, Solar CenTex team for this peace of mind!

I had an outage this morning at 3AM, but still had grid electric. Called Solar Centex and Scott…read moreanswered. He spend 30 minutes on the line and helped me fix my problem. Wasn't the solar, but the grid that kicked it off the system. a Power surge the day prior caused a breaker (AC only) to trip which meant I only had solar battery power. The solar system did EXACTLY what it was supposed to do and my battery lasted 16 hours completely on its own. SOLAR ROCKS!!!!

We worked with Robert to get a home inspection prior to moving into a home we plan on buying. He…read moremade fast work out of sending over the report once completed as well as providing clarity on any follow up questions we had for him.

Kris and the woman I spoke to on the phone to set the appointment were absolutely amazing. Friendly…read morecustomer service and quick turnaround time for appointments. Kris did an initial inspection and a reinspection for our new home. He was very thorough, explained everything, showed us some of the photos he'd taken for better understanding, was friendlyand approachable, and best of all he respected our no shoes in the house with no problem. 10 out of 10 recommend!