ABM Computers

(90 reviews)

Great expedited service! Jesus is a great technician and did a great job on swapping out damaged…read morescreen on my old MacBook. It purrs now as the other place I went to did a sub par job previously. Pourya quoted me a very fair price on parts and labor and I don't feel taken advantage of. We need small businesses like this that supports community ecosystems with quality service and concern for their customers property.

Quick service, great communication and reasonable rates! They were able to sell us a USB to store…read morethe recovered data. Will definitely return- thanks!

ComputerLand of Berkeley

4.6

(581 reviews)

Good service overall. They are able to do motherboard repairs that most shops can't do and replace…read moreparts instead of just replacing the motherboard.

Great Customer service . Hadi cleaned the Device and reviewed if item can be fixed .Thanksread more

ATY Computer

(40 reviews)

I can't thank Alex enough for taking the time to help me diagnose my computer issues over the…read morephone. He generously walked me through the troubleshooting process, shared his knowledge, and gave me honest, practical advice without asking for anything in return. What impressed me most was his patience and willingness to explain things in a way that made sense. Instead of jumping to expensive solutions, he helped me narrow down the possible causes and gave me the confidence to make informed decisions about my PC. Beyond his technical expertise, Alex is just a genuinely kind and trustworthy person. It's rare to find someone who's so knowledgeable yet willing to help a complete stranger simply because they care. If you're looking for someone who knows computers, values integrity, and truly wants to help people, I highly recommend Alex. He's the kind of person you can trust, and I wouldn't hesitate to reach out to him again in the future.

Took a water damaged laptop in. Alex opened it up, dried it out, cleaned it up and threw in some…read morenew thermal paste while he was in there because he noticed it was old. Took him 3 hours. Asked for $60. Please go to this man and give him more than he asks for. Next lowest quote I got was $240.

YY Computer

(177 reviews)

They repaired my wife's computer where others failed. It took a little while since they had to…read moreorder the part from China. They also speak Mandrin if you prefer that language. I highly recommend them

997 Jackson St Oakland, CA 94607…read more Last year my Skytech PC was the victim of a power failure. It wouldn't startup again. After almost a year, I decided to get it fixed. Using Yelp Projects, I filled out the repair request, and the bids came pouring in! YY Computer offered to do diagnostics and software install for $100. YY Computer is in Oakland Chinatown on Jackson St. I made an appt, and dropped by in the morning. While I was there, they did a quick check and found the hard drive (HD) to be damaged. They repaired my PC and upgraded my HD to 1 TB. It took about 2 business days. When I went to pickup my PC, they switched it on and show me the new HD. I'm very pleased with my experience. Small parking lot or meters on the street.

Kerry's Computers

(1 review)

Last Sunday on 10/22, I searched which computer business opens on Sund and found Kerry's. Called…read morehim asking if he had a power adapter available for my laptop. It turned out he does not sell those parts but offers on-site service. He patiently gave his suggestions on where to go. There is one more place opened in my area. Just not as patient or helpful as Kerry when I called. I was in an urgent need to use the lap top. Kerry skipped his lunch and rushed to where I was in the rain. He was very gentle, polite and professional, and the charge was suppringly low. He did a thorough inspection on my laptop so neatly and quickly. The laptop has been working perfectly so far. Really appreciate Kerry and will recommend his service to others for sure!

From the owner: Lightning-Fast Turnaround Time: We know that your time is precious, and we won't keep you waiting!…read moreOur team of expert technicians is committed to delivering speedy solutions without compromising on quality.

TechInSF Consulting

4.8

(43 reviews)

I am so happy with this company! My technician was Mike. He was calm, friendly, and I did not feel…read morerushed when talking to him. If you're in SF they will pickup and deliver for free, which is amazing! He diagnosed over the phone, got the battery in, then picked up fixed and delivered back same day. He also cleaned out the dust. He also showed me the battery settings and info and told me how to use the battery to keep it long lasting. For any women reading this, I felt safe letting him in my apt. No wierd vibes.

Thought i destroyed my computer when i was a dummy and spilled some liquid on it. Panic as i were,…read morei found TechinSF and gave them a call. Seeing a company rated 5 stars is rare but then after the service the Micheal gave to my computer at a great pice, he was able to clean everything and run everything back to almost when my computer was new. Very straight forward and assuring on getting my computer fixed and up and running. Highly recomend them and i know if anything else happens to my computer im hitting TechinSF first. They really rep earning those 5 stars.

Love Haight Computers

4.3

(291 reviews)

For anyone looking to upgrade their tech - I had an incredible experience with Love Haight computer…read moreabout two weeks ago. I came in with a virus-riddled 10+ year old MacBook Air and Azam provided excellent service and upgraded me to a refurbished MacBook Pro in pristine condition. He took care of transferring all of my personal files and data securely. The experience was highly affordable, the prices were fair, and all of my questions were answered. I know I can always return for further support, which is so reassuring. 100% recommend. As a nonprofit professional always looking to support my community, it is reassuring that places like Love Haight exist. This establishment cares about the community, offers person-to-person support, and supports people without a big budget (like me!) in upgrading their tech and working towards their missions. Beyond grateful!

Great experience! I don't even live in SF anymore, but will only get my computers here. Azam worked…read morewith me to find a great Macbook Pro at a great price. Thank you for your help and awesome service!! It feels great to get a refurbished laptop instead of buying something brand new.

Elite Electronics

(102 reviews)

Thank you, Elite Electronics & Repair Shop, and especially Omar, for your exceptional service and…read morehonesty. I truly appreciate your knowledge and professionalism in helping me get a brand new M4 MacBook Air and a PS5 DualSense Edge controller at such a great price. It's rare to find someone as trustworthy and helpful as him. Planning on coming back, this store has so many different electronics.

i have the best experience with mr lee at elite electronics he repaired my sony stereo in record…read moretime when other stereo repair said they couldn't do the repair they said you can't get parts the system is been discontinued mr lee at elite electronic had no problem repared the stereo in like two or three days and i'm so thankful he's the greatest i would definitely do more repairs with him

AnB Repair

4.4

(443 reviews)

•$

Came in to replace my Pixel 7a's old ion battery. Shopped around to no avail due to the Pixel's…read moreflawed screen being an issue any time the battery needed replacement. Not only is my phone working like new, I saved $$$ not needing a new screen. I highly recommend this business!

I've been going to this place for years. I've never had a problem, actually. Quite the opposite…read more It's been a really great pleasant experience. They always have the parts in stock and very kind of professional. The price is right as well.

General Computer Systems

3.7

(100 reviews)

Oh my goodness!! I have found my forever tech repair shop…read more The fan went out in my Lenovo 2020 laptop but I needed it for my scheduled exams on Monday 8/26. I went into the shop in a panic on Wednesday 8/21 and asked if my laptop could be repaired by the following Friday 8/23 and was told they would try. Friday rolls around but the fan had not been delivered until that Friday after 6:00 pm when the shop was closed. The tech actually took my laptop home, repaired it and had it ready by 8:00pm that day! My beloved laptop his humming like brand and I'm ready for my exams! Thank you General Computer Systems!

Rip off. Dishonest sales person that charged me $11.00 for 1 12v 21/23 battery for my garage…read moreremote. Should have bought a pack of 4 of the same battery on Amazon for $10.00. The salesperson also gave some B.S. about A.I. driving the price on products. This place is full of crap. Very deceiving and dishonest. Have a patience and shop on Amazon. Wish I did.

Quick Communications

4.8

(199 reviews)

My iphone 13 would not charge or hold a charge. I called Louis and he told me what time to come to…read morethe store. When I arrived, he explained that he needed to do some tests and asked me if I could come back or wait 15 minutes. When I returned, he explained that I needed a new charging port and a new battery. He took the time to explain how he had found these were the two issues, how much it would cost and that he would call me on my wife's phone when it was ready. When I returned to the store, he showed me the parts removed and gave them to me. He charged what he had quoted, and the phone is working perfectly.

11/10 , above and beyond. I literally cannot say a bad thing, they helped me with my issue, were…read morevery friendly, very knowledgeable, and were competitively priced.

Compupod

(347 reviews)

Compupod was the only business that replied that they could remove a soldered resistor on my…read moreodometer/speedometer and replace it with one I provided as a replacement. They were able to complete this in half a day and I picked it up next morning. Odometer on my 2001 Toyota Camry was having issues on high temp days that cause the odometer to not display and the speedometer to remain only at zero. It seems to be a common issue with older 1997-2001 Camrys and the solution was to replace with a new resistor (I tried replacing the VSS, transmission solenoids, spark packs/wires/plugs, new alternator and battery) per a video on YouTube. They did a great job with the soldering of the new resistor and I put the odometer/speedometer back together and into the car with no issues. Now to see if this resolves my Camry issues! Big thank you to Andrea for her prompt replies to my questions and Carlos for ensuring that the techs knew what needed to be done!

I've been coming here for about a year to service my PS5 and controllers, and up until recently,…read moreI've had positive experiences. The staff is usually helpful, and turnaround times are pretty quick. However, my last experience was really disappointing. I brought in my DualSense controllers to fix analog stick issues and paid $100 to repair three knobs. Just one week later, I had the exact same issue with one of the supposedly repaired sticks. When I brought it back, I was charged an additional $60 to fix what should have already been resolved. What's most frustrating is that I couldn't get a clear explanation as to why I was being charged again for the same issue. If a repair doesn't hold up after a week, that should fall under some kind of workmanship guarantee--not an additional charge. I want to continue supporting this business because I've had good experiences in the past, but this situation felt unfair and left me questioning the quality and accountability of the repairs.

L & D Printing

4.9

(67 reviews)

Excellent service!…read more They responded promptly to my request, a highly reasonable offer, and fabulous, quick service!

Did a graduation booklet with photos and letters. Excellent advice, did a rush job with very high…read morequality. Great service !

YY Computer

(177 reviews)

They repaired my wife's computer where others failed. It took a little while since they had to…read moreorder the part from China. They also speak Mandrin if you prefer that language. I highly recommend them

997 Jackson St Oakland, CA 94607…read more Last year my Skytech PC was the victim of a power failure. It wouldn't startup again. After almost a year, I decided to get it fixed. Using Yelp Projects, I filled out the repair request, and the bids came pouring in! YY Computer offered to do diagnostics and software install for $100. YY Computer is in Oakland Chinatown on Jackson St. I made an appt, and dropped by in the morning. While I was there, they did a quick check and found the hard drive (HD) to be damaged. They repaired my PC and upgraded my HD to 1 TB. It took about 2 business days. When I went to pickup my PC, they switched it on and show me the new HD. I'm very pleased with my experience. Small parking lot or meters on the street.

Computer Pros

See more unrecommended reviews

(90 reviews)

Great expedited service! Jesus is a great technician and did a great job on swapping out damaged…read morescreen on my old MacBook. It purrs now as the other place I went to did a sub par job previously. Pourya quoted me a very fair price on parts and labor and I don't feel taken advantage of. We need small businesses like this that supports community ecosystems with quality service and concern for their customers property.

Quick service, great communication and reasonable rates! They were able to sell us a USB to store…read morethe recovered data. Will definitely return- thanks!

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23 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Gary G.

4

1

0

4 years ago

If you, like me, rely on your laptop to survive and usually exude a calm, professional demeanor at work or in your home office, you may have also have experienced -- hopefully rarely -- the panic, anxiety and doomsday thinking of someone who suddenly realizes their laptop is dead or dying. That's precisely where I was emotionally earlier this week when I walked into ABM Computers' new offices on Nob Hill in Alameda. I felt more dread than Eeyore, the doomsday donkey, and Chicken Little, the chicken, combined. I was certain my laptop was dead, all my data was fried, my career was over, and an asteroid would certainly crash into my car on the way home. Fortunately, my laptop, data and career survived -- thanks to their brilliant technicians -- and the only astronomical distraction that scared me on my way home was the price I had to pay at the pump for a gallon of gas. I was so impressed by ABM -- and for much more than their IT skills -- I decided to do something today that I have never done before: post a Yelp review. In addition to their computer repair expertise, they have the social skills a computer repair shop needs to calm down panic-stricken customers (I know this as fact because I was one of those customers). Affordability is also an attribute. I was certain they would ask me to pay a rush fee after I asked for a one day turnaround but the topic never came up and I still received my laptop, now with a faster drive, the next day, and for a fee that surprised me (I fully expected to pay twice as much as they actually charged me). Have I said enough about ABM? No, I have one final thought. Because my laptop would have to remain with them overnight, they offered me a "loaner laptop" -- for free -- that would allow me to continue working that evening to meet a surly client's pressing deadline (a problem I shared with ABM staff when I blasted through their doors in my initial panic). The laptop they lent me saved me and so did the considerate and brilliant friends at ABM Computers in Alameda. There....now I've said enough. :) read more

Julie R.

0

1

0

16 years ago

My computer became infected with rootkit malware at the end of May. All my computer savvy friends, and all the computer professionals I called said I would have to rebuild my operating system. Norton worked on it for 6 days, requiring me to be available to give them access to my computer. They could not fix it. They also said I would have to rebuild my operating system. I had an external Maxtor hard drive, but even so, everyone said it would not be the same once it was rebuilt. I called Alameda Business Machines, and Michael Wood assured me he could fix it without having to wipe it all out and rebuild it. He was sure he could remove the malware. He picked up my computer and had it completely fixed the next day. He removed the malware and anything else he found, changed my Norton Anti-Virus to AVG, installed a malware scanner and updated my internet explorer. The computer has worked fine ever since. No more freezing pages, no more having to turn the computer off and restart it every five minutes due to the pages freezing. He did a great job, was true to his word, and saved me the nightmare of completely rebuilding the operating system. I recommend this company for problems like this. I am very satisfied because they saved my computer, did it quickly, and at a reasonable cost. read more

Luz F.

1

13

1

15 years ago

My laptop needed fixing and I found this place just driving around. So, I decided to take my laptop in and have it fixed in which they did. After about a week, the same problem occurred so I took it back to them. They fixed it again. Took it home, had it for about a day and the unfortunate happened again. This was getting frustrating so I took it back to them yet again and they themselves were curious about what was happening. When I was told it was fixed and ready, I went to pick it up but before I left the store, I checked it myself and notice that it was still the same. At first, I thought it was something I was doing wrong and I asked one of the guys if I was. He took the time to check it, troubleshoot, etc. He too was curious what was going on. I'm guessing he wasn't the original person that had worked on it before. He then ran a test and told me that the problem was far from what they were fixing. So, to end the story, they were kind enough to refund me my money back. That was a very nice gesture on their part as a business. After all that I went thru with this transaction, I would still bring them my business on future computer problems. read more

Jim D.

0

2

0

12 years ago

I love these guys (and gals)! I have been taking my computers to them for several years now and they have always done a fine job of fixing them at a reasonable price. My son had a high end laptop (I hate trying to repair laptops) which he had managed to damage in several ways and Michael took the job on and the repairs ended up being way more extensive than either of us had anticipated. One of the main problems was a faulty HP part. Michael researched the issue and determined it appeared to be a known factory defect, contacted HP on my behalf and got my son a brand new equivalent laptop and transferred all his files and documents over to it. He had spent two or three times as many hours on this job as he had anticipated but refused to raise the cost of the repair from his original estimate even though I offered to pay more. I love that kind of stubborn honesty in the people I do business with read more

Blair A.

1

0

15 years ago

I was visiting family in the bay area this past weekend and as usual I took my laptop with me so I could do work while I was down there. Of course my laptop went down in the middle of a project I was working on. In a frantic stance I found the closest place around my family where I could take my laptop to get fixed ASAP. I found Alameda Business Machines through the Internet and took my laptop there. They fixed it in one day and at a very reasonable price! I was able to restore my work and have my computer back before I left for home! read more

Gretchen F.

0

2

0

14 years ago

Micheal is ah honest man. I went into the shop because my monitor died. He asked me to describe the symptoms of the dying - and I said it had been happening for a couple of years - every time the computer downloads any update the image jumps and turns into pixels. He could have sold me a new monitor - but he said to check the power supply, Of course I am embarrassed, but I am still gonna say this place is the best. Been dealing with them for years and have recommended to lots of friends and no one has ever been disappointed. read more

Olivier K.

0

1

0

7 years ago

Excellent service from the ABM team! My hard drive was failing. They picked up my computer at 3pm and brought it back by 10am the next day after cloning and replacing the drive. Did not lose any data and had minimal down time. Thanks to Michael, Angel, Julie and Jesse for their help over the years! Need more small business like them supporting the IT needs of the community. read more

Graziela C.

75

21

0

17 years ago

Okay, maybe I got the rude lady name wrong, Susan or whatever the hell her name is. The point it is...it was the female who works there that mistreated me. DUH. She could have been an employees girlfriend or something I don't know. I have a copy of the invoice with my hand written note on it and the date. The owner never bothered to contact me back about this. read more

Susan M.

0

1

0

4 years ago

I have been a customer of ABM Computers for over 7 years. I've been wanting to get a new computer and when my hard drive failed on my old unit a couple of days ago, they recovered my data and sold me a wonderful new laptop. I have always found them professional, knowledgeable, pleasant, and fast in helping me. I highly recommend them! read more

Martha T.

0

1

0

16 years ago

I recently moved to Alameda and was in desperate need for help on my laptop, my call was answered by the Office Manager. I explained my problem and was relieved that they would be able to fix it within 3 days. To my surprise it was done in 2 days, it's nice to know that small businesses still believe in personal customer service. read more

Jean D.

0

1

0

16 years ago

I recently bought a new computer from them. The young woman was so helpful in explaining all the features. They even transferred all my data from my older computer and then recycled it at no charge to me, When they brought it over the young man setup my Internet, email and my printer. I'm a very satisfied customer. read more

Jayson V.

0

3

0

9 years ago

Having some problems with my laptop, I wondered into ABM Computers in Alameda for some assistance. The staff was so friendly and helpful. Especially Angel, she was more than helpful,she was the solution to my problem with my computer! I highly recommend supporting a local business with great results. read more

Bonnie G.

0

1

0

16 years ago

I've been using these folks for years for all of my equipment repairs, I find them friendly, professional and reasonably priced. I needed emergency repairs to a laptop so I could take it on a trip with me, thankfully, they repaired it in less than one full day. I'd never go any where else. read more

La S.

211

4

1

7 years ago

Our family has been using ABM for years last week our hard drive apparently failed they were able to still get my data and install a new hard drive and save years of pictures of my kids and convinced me to have a reliable backup thanks to kiyomi for saving us read more

David T.

0

2

0

10 years ago

ABM saved our stuff when we were hit by a ransomware virus. Our tech, Michael Woods, cleaned up the virus and found and restored all our files, including some that had been deleted to avoid the virus. Super job! Highly recommended. read more

Tom C.

0

7

1

7 years ago

I know them for long time, they do repair all kinds of computers, PC and Laptop, printers, both software and hardware, they are reliable, friendly, fast turn around, you can always trust them, highly recommended. read more

Michael C.

16

2

21

16 years ago

Very helpful. Even catered to me down here in Southern California. They did an update of all our computers and now they are faster than ever. read more

H. Seng K.

0

2

0

8 years ago

Angel from ABM provided us a very good services. She are efficient and suggested up-to-date computer technic to assist me to use my computer. read more

Beth M.

0

1

0

16 years ago

I have used ABM for years. It is the only place I trust to fix my comps. They are fast, efficient, and friendly.

Rachel R.

1

64

8

9 years ago

Excellent customer service. Very knowledgeable staff. Definitely recommend!

ABM Computers - itservices - Updated August 2026

People who viewed ABM Computers also viewed

Computer Pros

(90 reviews)

Great expedited service! Jesus is a great technician and did a great job on swapping out damaged…read morescreen on my old MacBook. It purrs now as the other place I went to did a sub par job previously. Pourya quoted me a very fair price on parts and labor and I don't feel taken advantage of. We need small businesses like this that supports community ecosystems with quality service and concern for their customers property.

Quick service, great communication and reasonable rates! They were able to sell us a USB to store…read morethe recovered data. Will definitely return- thanks!

YY Computer

(177 reviews)

They repaired my wife's computer where others failed. It took a little while since they had to…read moreorder the part from China. They also speak Mandrin if you prefer that language. I highly recommend them

997 Jackson St Oakland, CA 94607…read more Last year my Skytech PC was the victim of a power failure. It wouldn't startup again. After almost a year, I decided to get it fixed. Using Yelp Projects, I filled out the repair request, and the bids came pouring in! YY Computer offered to do diagnostics and software install for $100. YY Computer is in Oakland Chinatown on Jackson St. I made an appt, and dropped by in the morning. While I was there, they did a quick check and found the hard drive (HD) to be damaged. They repaired my PC and upgraded my HD to 1 TB. It took about 2 business days. When I went to pickup my PC, they switched it on and show me the new HD. I'm very pleased with my experience. Small parking lot or meters on the street.

General Computer Systems

3.7

(100 reviews)

Oh my goodness!! I have found my forever tech repair shop…read more The fan went out in my Lenovo 2020 laptop but I needed it for my scheduled exams on Monday 8/26. I went into the shop in a panic on Wednesday 8/21 and asked if my laptop could be repaired by the following Friday 8/23 and was told they would try. Friday rolls around but the fan had not been delivered until that Friday after 6:00 pm when the shop was closed. The tech actually took my laptop home, repaired it and had it ready by 8:00pm that day! My beloved laptop his humming like brand and I'm ready for my exams! Thank you General Computer Systems!

Rip off. Dishonest sales person that charged me $11.00 for 1 12v 21/23 battery for my garage…read moreremote. Should have bought a pack of 4 of the same battery on Amazon for $10.00. The salesperson also gave some B.S. about A.I. driving the price on products. This place is full of crap. Very deceiving and dishonest. Have a patience and shop on Amazon. Wish I did.

ATY Computer

(40 reviews)

I can't thank Alex enough for taking the time to help me diagnose my computer issues over the…read morephone. He generously walked me through the troubleshooting process, shared his knowledge, and gave me honest, practical advice without asking for anything in return. What impressed me most was his patience and willingness to explain things in a way that made sense. Instead of jumping to expensive solutions, he helped me narrow down the possible causes and gave me the confidence to make informed decisions about my PC. Beyond his technical expertise, Alex is just a genuinely kind and trustworthy person. It's rare to find someone who's so knowledgeable yet willing to help a complete stranger simply because they care. If you're looking for someone who knows computers, values integrity, and truly wants to help people, I highly recommend Alex. He's the kind of person you can trust, and I wouldn't hesitate to reach out to him again in the future.

Took a water damaged laptop in. Alex opened it up, dried it out, cleaned it up and threw in some…read morenew thermal paste while he was in there because he noticed it was old. Took him 3 hours. Asked for $60. Please go to this man and give him more than he asks for. Next lowest quote I got was $240.

Conrad's Computer Services

4.8

(23 reviews)

Conrad is very good with explanations before doing any work so I could decide on what I wanted done…read moreand know the cost in advance. Plus he's nice and has been there 20 years. A good neighborhood resource.

Always so helpful and direct. Several times over the years I have had urgent issues, and he's…read morealways been able to help me the same day. Explains the issues clearly, and offers recommendation on whether or not the service is needed or worth it. By appointment only during Covid and just letting one person in the shop at a time. So it feels pretty safe.

The Computer Ward

(38 reviews)

This guy is the best! I had an issue with my laptop. He quickly diagnosed it and offered an…read moreaffordable repair. When the part was delayed from the supplier, he communicated quickly and readjusted his delivery estimate. The repair was successful and invisible. Overall, he was friendly, professional, communicative and accommodating to my particular needs. I will always recommend Jimmy.

They took us a "walk-in" and fixed our laptop issue - now working great. Friendly to deal with and…read morevery reasonable price for the service.

Apple & Mac Solutions

4.9

(402 reviews)

10/10 I am very satisfied with their care and service. I called in about a crack on the screen of…read moremy 2020 Macbook Air. They were able to evaluate my laptop during my lunch period and gave me very reasonable quotes. I truly appreciate how straightforward and honest they were about pricing and the available options for repair. Apple gave me a high-priced quote to repair the screen in 1-2 weeks, and it was pricey even before installation fees and taxes. Manu (I think he is the owner) was able to quote me a great and reasonable price for the screen and installation, and they were even able to repair my screen the same day. Manu and his team are so friendly. The space is small but clean and welcoming. They even have a cute shop dog, Calliope.

Manu and his teams are absolute wizards, I brought in a computer that I thought was completely gone…read moreand they were able to fix it and at a reasonable timeframe. Also the fact that they do everything internally and to not send it out to another lab or shop is a lifesaver. 110% I'd recommend you come here for any of your fixes.

My Emergency Guy

(292 reviews)

I can't recommend My Emergency Guy enough i love this dude. My iPhone 15 Pro suddenly stopped…read moreturning on after I powered it off. Apple told me the logic board was bad and quoted me around $500 for a repair. I thought I was going to have to buy a whole new phone. I decided to get a second opinion from My Emergency Guy, and I'm so glad I did. They took the time to diagnose the problem, explained everything clearly, and repaired my phone for much less than Apple's quote. The communication was honest, professional, and straightforward the whole time. They even applied the diagnostic fee toward the repair, which I really appreciated. My phone is working perfectly again, and they saved me hundreds of dollars. If you have an iPhone with a logic board or motherboard issue, or Apple tells you your phone can't be repaired, do yourself a favor and come here before buying a new phone. you da goat for fixing my phone

I wanted to share my experience and concerns regarding my data recovery evaluation. I am not…read moresomeone who typically writes negative reviews. I'm about uplifting local businesses. However, because I work in the technology field, I felt it was important to share my experience after taking the time to look further into the situation and to help others going through a similar situation. Initially, I did not jump to conclusions. Instead, I sought additional opinions from other professional recovery companies to better understand available options. That's most important. Before posting this review, I reached out directly to Emergency Guy to give them an opportunity to address my concerns and provide clarification. Unfortunately, I did not receive a response. I came to Emergency Guy seeking guidance after experiencing issues with my HDD and SSD. Overall, the staff and technicians were respectful. However, I did have one interaction with an individual staff member who appeared overwhelmed and frustrated - possibly the owner, Phillip? While that affected the tone of that particular interaction, I understand that these situations can happen. It did not deter me from my overall experience, as I continued working with other staff members who were professional and helped improve the overall tone of the communication. I paidfor an evaluation and assessment, including shipping costs. During a follow-up phone conversation, I was asked over the phone whether I would consider increasing my budget to approximately $2,000 so the HDD could be sent to another company. While I was open to discussing available options, I ultimately decided not to proceed. Approximately four weeks later or longer, I was informed that the HDD platters were damaged and that there was essentially no realistic chance of recovering my data, even through another recovery provider. I was also asked whether I wanted the drive recycled, which I understood as disposing of the device, and I chose not to proceed with that option. I sought additional professional opinions. After receiving a second and third evaluation from other data recovery companies, I was advised that the condition of the HDD did not appear to match the assessment I had originally received. This experience raised concerns about the accuracy of the initial evaluation. Since I paid it, I expected a clear and accurate diagnosis of the drive's condition, along with realistic information regarding possible recovery options. My concern is not that recovery was uncertain -- I understand that data recovery can be complex and that outcomes are never guaranteed. My concern is that I was told it was beyond recovery, yet further evaluations resulted in my data being successfully recovered. My advice to anyone going through a similar situation is to seek multiple professional opinions. I chose Emergency Guy because I believe in supporting local businesses, and I appreciate the services they provide. However, when dealing with important data recovery decisions, it is always wise to consult other qualified professionals. If something does not feel right, take the time to ask questions, gather information, and get additional opinions before making a final decision. If someone becomes dismissive with questions - that's a sign to move on immediately.

AnB Repair

4.4

(443 reviews)

•$

Came in to replace my Pixel 7a's old ion battery. Shopped around to no avail due to the Pixel's…read moreflawed screen being an issue any time the battery needed replacement. Not only is my phone working like new, I saved $$$ not needing a new screen. I highly recommend this business!

I've been going to this place for years. I've never had a problem, actually. Quite the opposite…read more It's been a really great pleasant experience. They always have the parts in stock and very kind of professional. The price is right as well.

East Bay Computer Services