Conrad is very good with explanations before doing any work so I could decide on what I wanted done and know the cost in advance. Plus he's nice and has been there 20 years. A good neighborhood resource. read more

Always so helpful and direct. Several times over the years I have had urgent issues, and he's always been able to help me the same day. Explains the issues clearly, and offers recommendation on whether or not the service is needed or worth it. By appointment only during Covid and just letting one person in the shop at a time. So it feels pretty safe. read more

Conrad's Computer Services - Storefront with address - IT Services & Computer Repair Near Me - Oakland, California

I have taken my computer business to Conrad for many years. He is such a great resource--I count on him having my back. I have bought equipment from him, had him solve virus problems, and advise me about printers. He puts customers first and works overtime to get us up and running. read more

I took my gaming PC into Conrad because it wasn't working properly and the previous place I took it to could not figure out the issue. After bringing it in here it was troubleshot and fixed in less than a week. I would definitely recommend for any computer services needed. read more

I took my Dell desktop to Conrad because it was running extremely slow. I read some other reviews and they seemed to tell me it was worth a try. I could not have been more pleased. Conrad had an opening the same day I called and was able to diagnose the computer within a couple days. He discovered the issue and with his help corrected the problem all the while communicating with me and keeping me informed the whole time. The computer was back in my hands in a few days and is now running at top speed. I was extremely satisfied with Conrad's expertise and his fair pricing. I know I found my new go to computer expert. I would highly recommend him and his service. read more

Conrad has been maintaining my computer for several years and I highly recommend him for your computer services. He's very knowledgeable in his field read more

Attempted my first gaming PC build. Wasn't getting an hdmi signal and wanted a professional to look over my work. Conrad was able to solve the issue, was kind enough to go over everything and gave me great advice! read more

I am an associate broker of a real estate firm in East Bay. Recently, we opened our San Ramon office. Conrad's Computer Services provided us services of IT equipment (server, desktops, printers, network devices and software) procurement, installation and training. They have designed and implemented an excellent solution based on our small but high demanding business needs. Real estate business has high standards on confidentiality of client information and also has high standards for digital data storage and backups. They did a very good job. I highly recommend them to other small businesses like us. read more

We were having issues with our monitor. We called Conrad's and got an appointment right away. Thirty minutes after walking in, the faulty monitor was diagnosed and we walked away with a reasonably priced used monitor. He was very helpful and fair. Glad to have our desktop up and running again. Happy to use a local small business. read more

I saw Conrad reviewed on Nextdoor with glowing recommendations. I have a Dell computer that I love but it began sounding as if the motor was going to give out. I called Conrad, took it in, and he said it was the fan and that it was easy to replace. I'm hoping to keep this computer a while longer and I think Conrad could be helpful. Great to have a local computer store in my neighborhood rather than having to go miles away to a big box store. read more

Conrad is a straight shooter who has the patience to trouble shoot the issue(s) with my computer and present me helpful options. He is totally thorough and relates "gnarly" problems in a way I can wrap my head around. I brought in a 7 year old laptop that was very marginal. Conrad gave me his ideas on what I needed right now and some problems that might lie ahead for me. Long story short is that I went for a new computer with literally every area of performance updated--including solid state instead of mechanical storage and a much more powerful processor, for a LOT less that what I paid for my lap-top. Stop by and see if you don't have a similar experience. read more

I had issues with my pc running slow, Mr. Conrad gave awesome advice to get my computer running fast again and had the items necessary to do so. He was very thorough in asking my applications even saving me money in the process. It's rare finding someone of this talent and friendliness. Thank you, Mr. Conrad! read more

I have seen Conrad's shop for years as I have passed by on the way home. I have an old XP machine that I use for image management and editing, as I used to be a professional photographer. It has been acting up for some months. I went to Conrad because my regular computer guy doesn't seem to be all that good with repair. I didn't really want to replace this old machine, as I would have had to spend some thousands in new hardware and new software, and I don't do it for a living anymore. I thought the problem would be in the video card or the video drivers. That was wrong. It turned out the problem was a broken fan mount. He could have told me it was any number of things, expensive things, and I wouldn't have known the difference. Conrad exceeded all expectations. He repaired the fan mount. He upgraded the RAM to the max. He replaced my old hard drive, which was also having some problems, with a newer faster one with 2.5 times the storage, and cloned the old hard drive onto the new one, so I didn't have to replace old software with new software. He installed fixes to XP, and then helped me download photoshop from the web at no charge to replace the one on the new hard drive which had refused to work. Given the age of my system, I could not even begin to manage that on my own. As far as I can tell, I now have a much better computer, functioning far better than the old one ever did. It wasn't as cheap as I had hoped, but given what I could have spent for not such a huge change in performance, not to mention hundreds of hours spent learning new software and dealing with all of the issues present, I would say that I am WAY AHEAD of the game. Conrad is one of the few computer people I have ever met whose knowledge seems extensive and sure enough to tackle just about any job, diagnose the problems correctly, and fix them. He was well worth what he charged me. Highest recommendations. read more

My boyfriend was in need of computer service fast for his fijitsu. We were going to take it to Best buy and decided to take it to Conrads. He's been around for awhile but never thought of taking it to a neighborhood computer service store....guest what? we did.... and recieved it the very next day and wow! he is pretty darn good. I don't know charging 75.00 was expensive or not...all I know is the service was great! I would recommend Conrads for your computer needs....its better than Best Buy its right there around the corner. read more

This place has been here forever and when my current MacbookPro started dying again a couple of days ago I just wanted to save the data of course and possibly save the computer as well. Instead of going to one of the bigger, slicker places, decided to take it to Conrad since he's close to me and give it a try. He saved the data, and after a thorough diagnostic, pinpointed the exact problem (laptop unfortunately not salvageable). I was thrilled to just save what was on the hard drive. Really nice guy, has been doing this for many years. He certainly helped me out on my Mac problem but may be even more expert in the PC platform. Highly recommended! read more

I live near Conrad's, and I had been passing by it for years. My Dell Desktop was very slow, and as I was driving to Best Buy, I decided to give Conrad's a shot. I am glad I did. Conrad was very responsive and instilled confidence in me that he knew what he was talking about. His turnaround time was 2 business days, which is much better than Best Buy. His rates were very reasonable ($65/hr). Most importantly, he was very responsive on the phone, as he reviewed the computer issues with me. I felt well taken care of. Support local business, and give Conrad a shot! read more

Conrad is great! Several neighbors recommended Conrad's for my computer - it was running extremely slow, hanging up, freezing, and failing to shut down. I had bad luck with an expensive computer person a couple of years ago - lots of money for some not so good work. Took it to Conrad. At first was a little worried, and he did not communicate for a couple of days. But when I picked it up I received such thorough and comprehensive tutorials on what was hanging it up, what I could do to keep it running in top form, and what i needed to pay attention to. took it home and wow what a difference. i am so grateful to find someone who really knows what he is doing and is generous in helping you understand your computer. read more

After a 2 day computer nightmare wherein I spent a total of 5 hours either on hold with Apple support, or waiting around to talk to the 'genius's' at the Apple store in Emeryville when my iPad Mini and cell phone developed a series of connectivity problems, I decided to call Conrad - who was recommended by a friend in the neighborhood. Conrad came over the same day - asked a couple of critical questions (that none of the 5 different techs I talked to at Apple bothered to ask) - and within a half an hour, he not only solved all the problems with the iPad and phone, but checked some connections on my laptop which were not properly set up. I only wish I had called him before going to the 'free' Apple support - that cost me 2 days of frustration and a pounding headache. Conrad's knowledge, skills, and accessibility are first rate. I highly recommend his services. read more

I dropped my iPhone5 during a hiking trip and the screen was found broken. I went to the local Apple store and they suggested me to buy a replacement phone. So I decided to bring it to Conrad, just wanted to try my luck. Surprisingly I got a call from him after two hours and was told that my phone was ready to pick up. It looks like a new phone! Thanks for saving me a bunch! read more

Conrad just updated my old Dell. His service is outstanding! He's very knowledgeable about all computers and systems, and was quickly able to tell me what could be done for my laptop. He also went over my other options for another new or used computer in case I chose that option. I stuck with my old trusted workhorse, and Conrad had it overhauled in 2 days plus he gave me a tutorial on the new operating system. Having someone that can translate tech info into terms I can understand is incredibly valuable. He also does work on site for businesses. I would never consider big box store service. If you want skilled, fast service for reasonable prices, I highly recommend Conrad's Computer Services! read more

This is the worse computer service I have encounter ever. I took my computer in for service and was told the drive and power supply had to be replaced. This cost me more than $300.00. Less than 60 days later I experience the same problems (Computer would not power on). This time, I was told it's the mother board, and no refund or discount would be offered. I took the computer to Best Buy Geek Squad, they clean it, re-in stalled the operating disk, tighten a few things up, and the computer works fine, all for $65.00. This all happen the same day 10/10/11. What ever you do, DO NOT take your computer to Conrad's Computer Service, located at 3612 35th Ave Oakland, CA read more

My experience with Conrad of Conrad's Computer Services was patient, thorough, fair and monetarily pleasing. I went to him with symptoms of a bad mother board which could have cost around $500 in parts alone, and through careful diagnosis, he found that it was simply a broken part of the base plate that was literally bumping into the mother board every time I opened or closed the lid of my laptop. He not only didn't try to sell me a marked up replacement part, he recommended that I look on my own so it would be cheaper and he would only charge me the labor. A sign of an honest business man. He saved me tons of time, headaches and money and now my computer is running like new again. I highly recommend him and will be going back if I have any more problems. read more

I spilled water on my laptop, then it wouldn`t turn on. My friend recommended Conrad. I called Conrad before I went there. He was nice and helpful, and answered all my questions. My computer was fixed in 2 days. The price he charged was affordable, and the service was awesome. I was glad to support a local small business of our community. I highly recommend Conrad`s Computer Services for your computer needs! read more