The staff was very friendly and made my already anxious dog feel very comfortable, especially with…read moreit being her first time there. They were even able to fit her in for a last minute appointment no problem!

Dr. Gupta is amazing and enjoyable to work with. I have been with him for over 20 years now.read more

Vets are not equal, I have been using this place since 2008 and even had to put a dog down at this…read moreclinic. They are compassionate and caring. I would recommend them to anyone. I have used other vets in Fort Wayne on occasions when my vet was closed but I always return to the family vet. If your vet is crowded, chaotic and small you might want to consider making this vet your home. I have been in vet offices and walked out. I'm not going to mention who they are, I'm sure if you visit a vet office and feel like you are at a puppy mill you would walk out too

Deceitful about pricing. They took my animals inside without asking what vaccines I wanted…read more Stressed the crap out of one of my animals then tried to medicate them after I'd said no. My dog is missing a toe due to an accident at birth and the vet tried to argue with me that it didn't happen and it had to have been something else, this vet wasn't there when it happened she had no right to tell me I was wrong. Very disrespectful and overpriced.

First off, I want to say I did not have a problem with most of the staff and I felt like my dog got…read moregreat care. My issue is that I asked for a quote on my dogs teeth cleaning procedure. I received a quote of around $550. The person that gave me, the quote said that it could be higher based on teeth needing to be pulled, which I understood. Once the vet had my dog under anesthesia, he did call me and tell me that there were eight teeth that need to be pulled. He said he was kind of alarmed by that, but I told him to go ahead and pull the teeth. He talked about x-rays and filling some pockets with a material to help further protect the dog from gum, disease, and teeth issues. My exact words to him were just pull the teeth for now. To my surprise when I picked up the dog, the bill was $1500. I spoke to the vet and another employee about my bill. They gave me a $70 credit. I do not feel that I should have to pay for the x-rays or any fees associated with filling the pockets. The teeth extractions amount of to $600. At the most my bill should've been $1200. Lesson learned. Going forward, make sure this office sends you a text message with the exact cost of anything that will be done to your pet. In my opinion, that should be a standard process.

Took my dog to have eye surgery here. He came out looking good. He has his regular vaccinations…read morehere, and they do just fine. Lastly, I was taking him to be groomed here; they do a decent job, and the price is very reasonable. However, I now need to look for a new vet for two reasons. (1) I looked at getting his Simparica trio prescription filled at Chewy because, frankly, they are cheaper online, and almost immediately after, Westside sends out an email that they will not be allowing you to get your prescriptions filled elsewhere because (my paraphrase: they insist on getting their beak wet.) (2) After they've precluded me from buying online I tried to buy 6 months of my dog's meds here last week, and they gave me a box with 3 loose pills (still in blister pack, but torn apart) rather than the sealed manufacturer's box of six that I'd paid for. I balked, and I was given the sealed box of 6 pills I'd paid for. At issue #1, I was disappointed. There's a reason we don't allow human doctors to sell medication, because we are trying to avoid a financial motive in prescribing. While we don't legally require it for vets, it seems Westside specifically INSISTS on wanting a financial conflict. However, it's at #2 that I'm well and truly alarmed. Mistakenly giving me a 3-month supply versus a 6-month supply could just be a silly error. One would hope that when filling a prescription, there would be some attempt to verify, but why was this box clearly not factory sealed? If you're going to tell me you can't pass along prescriptions to other outlets because you don't trust them, you had better be cleaner than Caesar's wife. Which means you're not trying to sell people loosies.

Amazing and caring staff from the front desk to the techs that helped my Stella! Thank you so much!read more

They are the worst. They give you false hope, charge you $1000, tell you to take your dog home. HE…read moreCANT EFFIN WALK!! He's an 11yo Great DAne and he's laying in own urine. Take him home? He was ready, we brought him to get euthanized but they charged us $1000 and said see how he is in the morning. STAY AWAY!!!

Fabulous. On one of the hardest days ever, the vet was perfect in every way. Gentle, told me what…read moreto expect, and was great with my cat. I can't recommend this service enough, and I hope to never have to use it again. But if you need to put down your priceless pet, I can't think of a better person to do it.

The positive is that you pay a monthly fee with multiple things covered. The bad thing is the staff…read moreturnover-- that is not a good sign! Some of them are really great and the others aren't so nice. They used to be amazing about 6 years ago. Not sure what changed. We moved our pets to another vets office.

Pretty much everything. They weren't great at communicating what and when my kitten needed…read moreadditional vaccines. It ended up costing me 200. more at another clinic. Never again!! I see you are concerned. I did contact your company on Facebook. Nothing was ever done. I do not enjoy taking a kitten to a vet for unnecessary visits and additional pain. If Banfield was truly concerned they would have listened when I returned to them. This company DOES NOT CARE.

This experience with Helfrich happened several years ago and I happened by this site today so I…read morethought I would get this long term guilt off my chest .... it still bothers me to this day. My little Shih-tzu "Star" was having severe skin allergies. I took her to Helfrich (her FIRST visit to him) and when he walked into the room, he stood for a moment and looked at her, then he walked over and THROTTLED her by her neck raising her front feet off of the exam table! Her eyes were bugging out and she wrapped her paws around his wrist! I was beyond shocked. She had never shown ANY sort of aggression towards anyone her entire life! I should have knocked this sadistic asshole out, grabbed my dog and left. To my shame I did not. Can't imagine how animals must be treated there when the owner is away. Also can't imagine how this monster has stayed in business. Sorry Star. Bad owner.

Dr Cawood did it again! Our Sparty needed a (cyst?) removal and he did a good job on our boy! So…read morehappy! Thanking each of you on his team for making our fur baby feel as comfortable as possible!

Indian Creek Veterinary Hospital has a wonderful staff of veterinary professionals. Thy have cared…read morefor my dogs for about 6 years. Caring, compassionate, with a genuine love for animals, my experiences with them have always been top notch. I highly recommend them.

Love being able to walk and n when needed. They are very caring. We have gone here for years.read more

Dr. James is an amazing veterinarian. He's kind, patient, knowledgeable, and just seems like the…read moreperfect fit to help you care for your pet. In fact, all of the veterinarians at Allen vet are amazing. All the staff are friendly, knowledgeable, and will make you feel at home.