Took my dog to have eye surgery here. He came out looking good. He has his regular vaccinations…read morehere, and they do just fine. Lastly, I was taking him to be groomed here; they do a decent job, and the price is very reasonable. However, I now need to look for a new vet for two reasons. (1) I looked at getting his Simparica trio prescription filled at Chewy because, frankly, they are cheaper online, and almost immediately after, Westside sends out an email that they will not be allowing you to get your prescriptions filled elsewhere because (my paraphrase: they insist on getting their beak wet.) (2) After they've precluded me from buying online I tried to buy 6 months of my dog's meds here last week, and they gave me a box with 3 loose pills (still in blister pack, but torn apart) rather than the sealed manufacturer's box of six that I'd paid for. I balked, and I was given the sealed box of 6 pills I'd paid for. At issue #1, I was disappointed. There's a reason we don't allow human doctors to sell medication, because we are trying to avoid a financial motive in prescribing. While we don't legally require it for vets, it seems Westside specifically INSISTS on wanting a financial conflict. However, it's at #2 that I'm well and truly alarmed. Mistakenly giving me a 3-month supply versus a 6-month supply could just be a silly error. One would hope that when filling a prescription, there would be some attempt to verify, but why was this box clearly not factory sealed? If you're going to tell me you can't pass along prescriptions to other outlets because you don't trust them, you had better be cleaner than Caesar's wife. Which means you're not trying to sell people loosies.

Last week we needed to board our6 year old black mouth cur "Curry " for a week…read more We pulled into the parking lot and were met with a nice employee who was wearing a mask and using their leash she took our baby into the building. After a week we picked up "curry" who had been recently been shampooed and had nice looking toe nails again. They took our credit card and without any hassle we were on our way. Everything was professional and well done. We will use the Westside again.

If you're looking for veterinary clinic that cares about your pet(s) and you too…read more.. Then you're not likely to find a better clinic. They even clip your pets nails for free!! The staff here is amazing, Customer service is the best I've seen in any kind of clinical environment. Compassionate, empathetic, technically skilled. I have complete confidence with this clinic and Dr, Gupta. In my own experiences with this clinic, Dr. Gupta has always been spot on with diagnosis and his treatment has always resulted in positive results. And that's just for the everyday care of my house pets of which there are a half a dozen. So I do make trips here on a pretty regular basis. And I have to say this, if for any reason you have one of those horrifying events when you feel like you might loose your pet from illness or injury, the ONLY person I would trust in an emergency is Dr. Sunil Gupta. Veterinarian clinics and hospitals by and large are all going to follow a similar protocol, however, that does not mean they have equally talented vets and techs. I'm in my middle 60's and I've always had pets, and I've tried a lot of clinics...this one is the best I've found.... You're going to love it. And so is your pet... Oh yeah, They also do house calls...When have you seen that before...!?

The staff was very friendly and made my already anxious dog feel very comfortable, especially with…read moreit being her first time there. They were even able to fit her in for a last minute appointment no problem!

Vets are not equal, I have been using this place since 2008 and even had to put a dog down at this…read moreclinic. They are compassionate and caring. I would recommend them to anyone. I have used other vets in Fort Wayne on occasions when my vet was closed but I always return to the family vet. If your vet is crowded, chaotic and small you might want to consider making this vet your home. I have been in vet offices and walked out. I'm not going to mention who they are, I'm sure if you visit a vet office and feel like you are at a puppy mill you would walk out too

Deceitful about pricing. They took my animals inside without asking what vaccines I wanted…read more Stressed the crap out of one of my animals then tried to medicate them after I'd said no. My dog is missing a toe due to an accident at birth and the vet tried to argue with me that it didn't happen and it had to have been something else, this vet wasn't there when it happened she had no right to tell me I was wrong. Very disrespectful and overpriced.

I can't say enough positive things about our experience…read more Right when we walked in, we were greeted and I was offered refreshments. The nurse who checked us in and completed the initial assessment was extremely friendly. Now, onto Dr. Stresemann. My dog is very anxious, particular, and quirky. I myself have a lot of anxiety taking him anywhere because of how nervous he is. Dr Stresemann was nothing short of AMAZING. She got on his level and offered consensual care, and even educated me on what that looks like and what practices work best for a dog like him. I'm honestly almost in tears over how well he did compared to how he usually does in a typical vet appointment. We went to have his inflamed eye looked at, and rather than invading his space, she had me open his eye so she could take a look. I'm honestly just blown away. If I could bring my dog to this facility as a regular vet, I would in a heartbeat.

As soon as I got home from work, I noticed something was wrong with one of our cats. I called our…read moreVet and they said they wouldn't be able to get him in until the following week. Absolutely not! So, they recommended SW Veterinary Urgent Care. I didn't even know this place existed! I thought I was going to have to take him to the 24 hour animal hospital. My vet office told me that SWVUC was much much cheaper and that they did a great job! They were right on both accounts!! The staff was amazing!!!! Every single person was so friendly!!! They have complimentery snacks and beverages in the lobby while you wait and it smelled so good in there!! The vet was able to tell me what was wrong right away, give us some meds, and send us on our way. It was a really pleasant experience, considering the circumstances. Thank you all so much!!!

The parking lot was packed and the traffic to get in and out was horrendous, but it's located in a…read moremall and it's the holidays...I was looking for chicken hearts and not having dogs or frequent this store I found the staff not helpful or even very nice when I asked a question. I was told to look over 3 isles to find what was looking for. Couldn't find it. They had one cashier and a long line, so maybe it was a short staffed day there, still, customer service is a must. They have animal services and some cats to adopt out. They have a nice array of outfits for pets etc but are lacking in the treat department and again, customer service.

Allie is terrible with customer service. her dog grooming skills are good but she should probably…read morenot be customer facing as she is rude without cause. we were there to pick up our dog and she did not just suggest we leave while she finishes up but she told us "go up to the front to pay, where she can't see you". this is our animal and we are paying for a service for you to perform, do not advise us where to stand if we are behind your counter just wanting to pay as it is our first time getting our dog groomed there and we were beyond polite.

I had to board my dog for about a week and a half and of course she's my baby so I worried a little…read morebit because I hadn't used this kennel before . The people there are really great and they seem to love the animals. My dog was very well taken care of and I was so glad to see her.

I had a last minute trip planned and they were the only kennel that had an opening. I love their…read moreplace! My dogs were very happy there and they did a great job trimming the nails on my one dog. I will definitely take my dogs back there.

Had a Great Pyrenees and Scottish Terrier when we moved to the area from out of state. Took them…read moreto Aboite Animal hospital, they saw us through middle age, old age and the final trip. Now have two golden doodle mixes in their middle age and we're still very happy with the caring staff and providers at Aboite. It's clean, I never feel pressured on services. I'm offered something and if I decline they move on.

We have reason to believe our cat contracted a upper respiratory infection during his visit. We…read morejust went in for a standard checkup and to catch up on shots. Per last reviews, this place is filthy. You can tell they don't sterilize the tables or pet scales. My cat touched several things in that room that were covered in other pets' fur and bodily functions. Our cat was sick for about a week, and he passed it to one of our other cats who is having a rougher experience. We are always cautious about what we bring into the home and none of our cats are outdoor cats. My cats are never sick and they are all between 2-3 years of age. Even if the illness was just coincidence, it still stands that their clinic is filthy and they need to sterilize between each pet, just as you would for humans. I'm disappointed and I don't plan on brining any of my pets here in the future.

I can't speak highly enough about the care my dog has received from the staff at Pine Valley…read moreVeterinary Clinic. After getting the run around for months from a very highly regarded clinic that's much closer to our house I started calling around. From the jump PVVC was the first place that didn't make me feel like getting someone on the phone was an inconvenience. My dudes ears were extremely infected. It wasn't enough to qualify for an emergency, but needed to be addressed quickly. They got him in the same day and treated him with so much kindness and care. It was great. We had our follow up today and was met with that same level of care. I'm not one who has a lot of triggers, but I was asked before his vaccinations if I needed to leave before they got out any needles. That meant a lot to me. They care about their humans as much as the pets. Even though it's out of the way, I will continue to support Pine Valley Veterinary Clinic because honestly, they provide a level of care I've barely recognized in hooman hospitals.

We were treated with kindness as soon as we walked into the clinic. Our Pekingese, who was a…read morerescue, can be very shy and timid at times, especially in different environments. The staff knew his history and made sure he had plenty of treats and love. Dr. Ben Ealing was wonderful. Very knowledgeable, kind and actually took the time to answer all of our questions thoroughly. Excellent experience!! Recommend this clinic to all.

Fabulous. On one of the hardest days ever, the vet was perfect in every way. Gentle, told me what…read moreto expect, and was great with my cat. I can't recommend this service enough, and I hope to never have to use it again. But if you need to put down your priceless pet, I can't think of a better person to do it.