1. About Face Medispa

    1. About Face Medispa

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    Portland, OR

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    About Face Medispa

    5.0 (7 reviews)
    Closed 9:00 am - 5:00 pm

    By appointment only

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    Photo of Kahren O.
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    8 years ago

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    10 years ago

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    8 years ago

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    Photo of Mary G.
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    9 years ago

    I had great results with fillers and Botox. Did not feel sold or pressured to do more than was in my best interest. Super happy!

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    103
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    9 years ago

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    10 years ago

    Jan is very knowledgable and friendly! Her number 1 concern is her clients satisfaction. Her office is very professional and safe.

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    8 years ago

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    Amélie - Team Amélie

    Amélie

    4.9(87 reviews)
    0.1 mi

    You couldn't find a better med spa. I have been coming here for years and have the best experience…read moreevery single time. They are never pushy with services or products and truly listen to your needs and evaluate the best plan for you. Amy is my go-to for all injectables and I leave with the exact results I want every single time. Love love love this place!

    I was transferred to Amelie by another place I'd visited for some skincare procedures but they were…read moreunable to accommodate my reservation due to a temporary closure. Lemons to Lemonade because I enjoyed my first visit here. The lobby is spacious to distance out from other clients waiting for their appointments. The place itself is somewhat hard to find, I thought I'd taken a wrong turn because my GPS had me turn, so I did, but I only saw apartments and some retail businesses across from where it looked like Amelie is. Turns out it is indeed there but for me was to my left, not my right when turning in from the road. I got some botox with Nikki and loved how she walked through everything, showed me the muscle groups, before and afters and overall was personable yet professional. I have a touch-up appointment coming up because I do think there is some slight drooping in my eye area due to where we placed some forehead injections but we were both on the same page with where/why that could happen, and since I wanted to try it it's really not a big deal. I just can tell my eyebrows seem to slightly droop over my upper eyelids more than usual. The staff is really great about breaking all the pricing down, and as long as they don't try to oversell to me I will be happy coming here for future needs!

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    SEPHORA

    SEPHORA

    3.4(33 reviews)
    0.3 mi

    Absolutely love the store love the people working they're always so friendly. Yes it's expensive…read morebut when you're getting good makeup, that's what you're gonna pay. They have everything from start to finish to get you pretty and get your day going. The people will always help you find what you're looking for. There's always someone there to help. Great store.

    This review is 100% based on customer service. I have shopped at Sephora locations around the…read morecountry and internationally, and I have had consistently good experiences at the Washington Square location. This particular location, however, is by far the worst Sephora I have ever visited. Nearly every interaction I have had with employees here has been unpleasant. The staff routinely come across as rude, condescending, dismissive, and genuinely uninterested in helping customers. The store itself is also frequently messy and disorganized. The entire experience feels completely different from what I have come to expect from Sephora. My most recent visit was another example. I asked an employee for help selecting a color. It was a simple question and I wanted a simple answer. Instead of focusing on what I actually asked for, he immediately started trying to sell me additional products and tell me about all the other things I supposedly needed. I did not ask for a complete routine or a sales pitch. I asked for help with a color. It was frustrating and a complete waste of my time. This has become a pattern at this location. Employees seem far more interested in pushing products and closing a sale than listening to what the customer actually wants. Whether that comes from sales pressure, poor management, inadequate training, or simply an unhappy staff, I don't know. But something is clearly wrong with the culture at this store. I live very close to this location, yet I probably shop here once a year because I would rather give my business to other Sephora locations. That alone should say something. When a customer is willing to drive farther to avoid their neighborhood store, there is a serious customer service problem. Sephora should take a hard look at the management, training, and customer service culture at this location. The difference between this store and other Sephora locations is striking.

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    About Face Medispa - medicalspa - Updated September 2026

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