We appreciated everything they did for us during this difficult time. The nurses made sure we…read moreunderstood everything that was happening. They not only took care of our loved one, but also ensured that my husband and I were supported as well. Their kindness was greatly appreciated.

Absolutely‼ care was wonderful & staff was professional, kind & responsive. My ( Soul ) sister of…read moreover 40 years was on hospice for 18 months. I can't say enough about this hospice!!! Ex

Priority Hospice did a great job of taking care of my wife and of me and my family, answering all…read moreof our questions and giving us the support we needed, even at all hours of the night.

Am currently getting care from Priority, could not ask for a better hospice…read more Very helpful at all times, quality care.

Lousy company we had an appointment for today for orientation to discuss my needs, and the owner…read morehimself canceled the appointment without discussing it with us they said because they do not provide one day services, but they don't realize we needed it for multiple days not just one day. It was the owner of the company that canceled it. It was his name on the email. I do not recommend this company. They obviously don't care about people that need help. They don't even feel you need an explanation as to why they canceled this company deserves every bad review that they receive.

*NOTE: My updated review is solely for customer service, not the service itself…read more Some weeks after writing my review, I was contacted by both an employee from Oasis as well as the owner Cameron. Both expressed sincere apologies for the missed appointment and explained it was due to simple clerical error. While I have already engaged another in-home care service, it's clear to me that Oasis cares about their reputation and client experience. I appreciated their offers to make the situation right and wanted to reflect their sincere efforts in an updated review.

I cannot express how much kindness and care was given to my mother and our family during her time…read morethere at Chino Hills. Though it turned out her stay was shorter than we expected, the staff stayed in communication with family, showed the utmost respect and I will forever appreciate Tara, Vida, Tera, and the rest of the staff for their level of empathy towards the families that entrust their loved ones to their care.

My mother had the unfortunate experience of staying at this facility in the assisted living side…read more The first week she was there she was abused by a care staff on the midnight shift. She was so traumatized by this experience her demeanor drastically changed. After complaining, I thought it would get better, but it didn't. Quite often the staff would not respond to the call button even though the policy is to respond within twenty minutes. Often it would be hours. My mother would call me and ask me to call the facility and ask that they go to her room. My family decided to put a video camera in her room. I discussed it with the Executive Director Julie and she tried to intimidate me and talk me out of it saying the care staff would not go into my mother's room because of the camera. The other staff told me I have a right to place a camera in her room. I thought the camera would deter the staff from bad behavior but she was abused again by a care staff on the midnight shift. She was cold hearted and completely disinterested in caring for my mother. What kind of sick twisted person treats a senior like this? The midnight shift does not have any supervision. They can do what ever they want. My mother was at the highest level of care to include two hours checks whether she presses her call button or not. My mother constantly called me for help because they were not responding. The facility will tell you that they can handle a resident at a high level of care but they can't. Forty two residents and two care staff. They are not staffed properly on any shift to care for residence that need more care. It's just impossible, although they will tell you they can. A few of the care staff confided in me about the poor management. Seeing her abused on video was horrific for my family. After two months of this I decided to move my mother to another care facility. The Executive Director Julie never reached out to me at all during this two month stay until she found out I was moving my mother to another facility. At that time, she came to my mother's room to talk me out of it. All she cares about is resident head count and profits. She has no business working in this capacity or running any facility that cares for senior. I do not recommend this facility. I was naïve in choosing this facility when I visited and didn't know how to do my research. It's too bad I made this mistake, and I want to help you make better decisions for your loved ones. No matter which facility you are considering I have two suggestions. 1. You can research any facility on the state website at: ccld.dss.ca.gov/carefacilitysearch. I was surprised how many people did not know about this site. Any complaints about the facility will be listed. Even if an allegation was not substantiated someone still saw a problem and filed a complaint. They just may not have had adequate evidence. Which leads me to my next suggestion. 2. In the state of California, you are legally allowed to place a video camera in your loved one's room. A facility might try to talk you out of it or be strongly against it. If they are, that is probably not the right place for any loved one. My mother and my family have been so traumatized by this experience. My hope is that no other person goes through this same experience.

I want to thank the staff of All Saints Hospice they we're incredible and loving and understand…read morewith my mom and the family. I don't know what we would have done with out there help. They would take my call all hours of the day and night. Also thanks to Dr. Wilbert Tsai in Pomona he is the doctor that works with the Hospice he even came to see my mom the first day she was placed on hospice and when the staff tried to get a hold of him he always responded no matter the time. My mom passed away on March29, 2020 but I am thankful that we had them on our side

This review is much past due but well deserved, better late than never. My mom was on hospice for…read more(8) months with All Saints. I was her full time care giver, and without the help of All Saints, I would have lost my mind and not have made it through such a hard time. My Mother was very well taken care of. Several times a week Gloria would come and bathe her. My Mom enjoyed that time getting "pampered" and was always all smiles. As she slowly began to succumb to her Alzheimer's, the support of All Saints, especially Janelle her nurse (who always made her laugh) and Jean her social worker, were imperative to both my Mom and I. I didn't realize how much I would need their help in just listening and their understanding in my fears and sadness. They were always available to answer any and all questions. The morning of December 5th, 2018, I knew my Mom was passing. I called Janelle crying and hysterical, she came over right away. Her calm demeanor and kind words helped me process and prepare to say good-bye. After my beautiful Mother passed, I was offered so much support in the ways of phone calls and visits from Marissa and their Chaplin Patricia. Janelle came to my Mom's funeral and to this day has checked in on me. Of course I have my husband and our family to lean on, but you don't realize how much you rely on the support in the people of hospice. I am grateful my Mom had such good care in her final days. I am grateful I had such good care as well.... Thank you All Saints.

If you're looking for compassionate, reliable, and professional care for your loved ones in…read moreSouthern California, I highly recommend Brio Home Health Services. Their team truly goes above and beyond to provide personalized care while treating every patient with dignity, kindness, and respect. The nurses, therapists, and staff are knowledgeable, attentive, and genuinely care about helping patients recover safely and comfortably at home. Their communication with families is excellent, making the entire process smooth and reassuring. Thank you, Brio Home Health Services, for your dedication and commitment to providing exceptional home health care. Your compassion truly makes a difference in the lives of the families you serve. Highly recommended!

I am pleased to write this review and highly recommend this agency. Brio has been my Home Health…read moreprovider for about 2 years -- and counting. The visiting nurses are Sheryl and Crystal, and what a team they are! They are professional, patient, accessible and attentive. These ladies take excellent care of me: I have time-consuming woundcare needs; they put me at ease and never rush our visits. This professionalism and customer service-oriented practice extend to Brio's office staff as well. Emma, Edgar and Lisa -- to name just a few -- have been friendly, pleasant and very responsive to my inquiries and concerns. They are quick to find solutions, whatever the problem. If you need a Home Health provider, I would recommend Brio, without hesitation.

My grandmother was under the care of Calstro Hospice for just over a week and in that time frame…read moreeveryone was absolutely amazing. We had an amazing experience. As a RN myself it was the first time dealing with Hospice and seeing the ins/outs. They truly made sure we had all our needs met and made sure my grandmother was comfortable, they went above and beyond. Erika our social worker was absolutely so amazing! Peter the LVN was great! And also her shower aide Marisella was truly an angel. My grandma opened her eyes at the sound of her voice moments before she passed. It's those connections and that true love of what you do that makes a difference. I saw that with this entire team. Our family thanks you!

I cannot think this company enough. From the time my mother needed hospice until she passed.They…read morewere there for me every step of the way.Honestly, it was amazing.The quality of nursing I got from them. I will be so grateful the rest of my life.

Worst place to work or do any business with. Worst management nasty attitudes especially in…read moreVacaville. They don't answer phone or nothing. Clients are treated way bad !!!!

Do not do business with this company. Terrible service, nothing but the run around. The coordinator…read morehas to much on her plate and forgets things repeatedly and all I hear was "I dropped the ball again" I would never trust this agency with my child. They are so backwards. They accepted my son and I did everything they asked of me and 3 months later they said no. Total waste of time. This company should be ashamed of themselves.