On both occasions that I have used Tech505 they have been very helpful and fixed the issues my…read moreLaptop was having. Super friendly customer service and handle your tech with care. Would use Tech505 if I ever need anymore Laptop diagnoses/fixes.

All but one of the Yelp reviews are old. I thought I'd add another current one. After having…read moregiven myself 24 hours to settle down. I was SO angry yesterday morning. Dan was supposed to come to my house at 10 a.m. to fix some stuff on my computer. I called the day before, because I hadn't heard from CJ or Dan. I spoke with CJ about the upcoming appointment. He said, "I think we can be there." WHAT? Well, that made me nervous. The next day 10 a.m. came and went -- no Dan. At 10:15 a.m., I called the shop. He answered the phone. I asked him if he was coming, and he said that he was having a very bad day. And no matter what I said during the course of our basically one-sided conversation, he only said, repeatedly, "I'm having a very bad day." No "I'm sorry." No explanation. No nothing. Just that he was having a very bad day -- over and over and over again. Finally, I said that we needed to reschedule, and we did, for next week. Except -- I AM DONE WITH HIM AND CJ. I initially brought my computer into the store (about a month ago?) to get it fixed. When I got it back home and set it up, I had only MSN and no Google. I had Windows 11 -- not Windows 10, which is what I originally had. And it's not so much that I didn't have Google and Windows 10 -- it's that CJ didn't tell me. And, of course, I've been having a horrible time learning how to navigate Windows 11 (which has hardly been a big hit among users). //// I find it all rather amusing now. And I sure hope Dan and CJ read this review -- because when one of them come to our next scheduled meeting at my house, I won't be there. :-) //// Someone please tell me -- whatever happened to basic manners and customer service? I am SO sorry I ever went to them for help in the first place. They've been NO help at all.

Would not recommend this place!!! I got my laptop back like this! I've called repeatedly over and…read moreover and no response. I was told to simply pop it "back in". My laptop was not like this prior to having abq computer pros fix.

Chad was amazing! Helped me with a years-long backlog of ignored pop-ups offering malware and virus…read moresolutions, demanding I finish setting up programs I don't know if I have, and telling me my dropbox and other mysterious items are full or have stopped syncing or are unsecured. Gibberish. Chad set it all right in 2 hours. And so friendly and professional--super easy to work with. Highly recommend!! And a very reasonable rate, too.

WOW!! Josh is amazing. When I started my business six years ago I hired an IT company to set up…read moremy internet and firewall. Not only did it cost a fortune, but it took them several hours to figure it out. Josh, on the other hand, got this all set up at my new location in less than an hour. He was able to put my work computer and credit card terminal on the firewall, and then also have public wifi for my guests. He also gave me excellent advice on how to boost the wifi signal if needed. When I first called Josh about this project he came to my business and talked through everything, which really set my mind at ease. That was a couple of weeks ago, and today was the install. He showed up on time and got everything done super efficiently. And under budget! To top it all off, Josh has a stellar personality. He's super down-to-earth and friendly, and answered even my most basic questions without a trace of the condescending arrogance that I've had from other IT companies. If I could give six stars I would!

When I called and left a message about my computer issues, it didn't take long before they called…read moreme back. I was able to come in right away, no wait. Jessica checked my computer out and found that it was just a simple issue that my battery power ran out. She said since it only took maybe 10 min. she wasn't going to charge me at all. I am a senior so I was so pleased to know that they are so efficient and kind. I wanted to for sure give them a thumbs up and how quickly my issue was dealt with and professionally. I will definitely refer others who need computer repair. Linda W.

Hello All! I had an excellent experience with NMPCMD! I…read moreasked them about connecting my new HP printer to my computer. Instead of having me bring it in, or coming to my address, I was given some very, very excellent, and free, advice over the phone! The advice was to return the HP printer; and, exchange it for a Brother printer. I am extremely pleased that I followed the advice given by NMPCMD!! I now have a Brother printer that works wonderfully with my computer, and was easy to set up! THANK YOU, THANK YOU VERY, VERY MUCH, NMPCMD!!! I will continue to use NMPCMD whenever, and for whatever, computer repair/ update I may need in the future!!! Very Sincerly! David L. :)

Very friendly and helpful! I would go back in the future if I have additional issues.read more

I read the other reviews and they were full of good experiences. I was still apprehensive as I had…read morenever used HelpTek. I had a major issue with my email account unable to reload. Dmitri fixed it for me at home for under $200. Great guy and entirely professional!

Edit: I found someone who did it for $500 cheaper. And they did great work. Do not trust this…read morecompany. They will charge you extra for no reason and not blink an eye. Do not go here for TV mounting.

This place is fabulous. I only went in to have the screen replaced (i'm hard on my iPad, I break…read morescreen protectors every other month) on my iPad, and the owner explained in detail why the glass one broke. She recommended a different solution, which is a screen protector that's made from plastic, not glass. I'll do it next time! She went the extra distance.

My walk in iPhone port problem was professionally and promptly diagnosed and fixed. Easy parking…read moreand near I-40/San Mateo exit.

I shattered the screen of my iPhone 5S, and Jesse made it as good as new! His attention to detail…read moreand customer service is the best in Albuquerque!

Full disclosure: I do not have direct experience with repair service here, but received incredibly…read morehelpful customer service over the phone. Jess spent close to 10 minutes on the phone with me helping to explore my options. He was very honest, fair, and transparent in that the repair would cost more than a used replacement. He even shopped ebay and emailed me a link to the item. I will definitely head to Precision Computer when I need a repair.