We hired Wildlife Management Services (WMS) to address a mouse issue in our attic. While their…read morerodenticide treatment initially appeared effective, it ultimately created a much larger and more costly problem. WMS uses bait stations but does not return to remove the dead rodents or the bait itself. As a result, the rodents left behind in our attic became a food source for carpet beetle larvae. This led to a carpet beetle infestation that has since spread into our home. A reputable pest control company confirmed this outcome, noting that it can take up to two years to surface, which aligns with our experience. After multiple treatments, we've been advised that the only way to fully resolve the issue is to eliminate the larvae source by completely removing and replacing the attic insulation--an extremely expensive solution. When I contacted WMS to share this outcome so they could be aware and potentially adjust their practices, the manager dismissed the concern and was unwilling to engage in a constructive conversation. When she asked what I expected them to do and I suggested they educate themselves on this risk, she ended the call. I called back, assuming we had been disconnected, but she hung up again. Based on both the service outcome and the lack of accountability and professionalism, I would not recommend this company.

The wanted $279 just to do an estimate. They said trapping usually came to over $900, which isn't…read moremuch higher than average according to Forbes, but charging that much for an estimate is insane. Why would anyone agree to that?

Very dedicated service and it was a fraction of what some of the scammers in this business charge!…read moreHighly recommend. Gary A.

*Update: The general manager contacted me soon after this…read moreencounter. He was upfront and honest about the reasons they canceled: Covid-19 and a crew accident left them short-handed, and he also confirmed there were safety concerns with North Minneapolis (interesting their staff was on their way when they canceled...seems those safety concerns were more the issue than being short handed). I offered to reschedule so the chaos could cool off and he said he would only reschedule if I agreed to take down my reviews - I told him I'd absolutely modify my reviews if he assured me that the blatant lying of his employee was addressed. I have not heard back in over a week. Do with this what you will, but I will not be working with them in the future. Please note that I was fully refunded.* I do not recommend - this company red zones areas they don't want to work in, then will lie to your face about it and hang up on you if you express your opinion on their behavior. Don't support them; take your business to a company that respects the community they serve and has more than a modicum of ethics. BEAST Wildlife Solutions canceled an appointment for attic inspection that had been paid for and on the books for a month. I received the cancelation call after getting a call from their inspector, and within 30 minutes of the inspector's supposed arrival time. They offered two excuses. The first was that "we've been considering a policy for several months to not do work in your zip code, as the homes are too old and require too much work to address wildlife issues." The second was "we didn't realize where you were located when we made the appointment." Both of these are at very best partial truths, if not flat out lies. They knew exactly where I was located when they scheduled the appointment AND when they took my credit card information for payment - they even looked up work they'd done for my neighbor (and told me exactly how much my neighbor had spent on their services..which seemed questionable at the time). This is blatant zip code discrimination, likely due to the tragedies experienced in my community over the last week associated with the George Floyd protests. Let me clarify: I don't believe they've done anything illegal. But, they absolutely are willing to lie to you and will do it with a smile on their face. In my opinion, businesses that discriminate blatantly do not belong in our city. Hopefully this review pushes a few paying customers (all would be awesome!) to more ethical, responsible, and worthwhile options.

This company is amazing. I needed help with a wasp nest in the siding of my house and they came in…read morethe next day and took care of it. E.K. was very professional and worked quickly. I highly recommend using them for pest control.

A successful removal of a particularly aggressive nest of hornets in my roof/soffit at a…read morecompetitive price. Ike asked for some history on previous unsuccessful removal attempts and then went to work. They were gone the next day and I haven't seen one since. I plan to subscribe to his service.

I highly recommend this pest control company nearby they do a great job and are always available…read moreday or night to answer your calls and help with anything Bug related !

From the owner: In the heart of Minneapolis, where urban life meets nature's challenges, Bancroft Pest Control…read morestands as a guardian of peaceful homes and businesses. Since 2008, they've woven a tapestry of protection against unwanted visitors, from persistent ants to clever rodents, using eco-friendly solutions that respect both environment and effectiveness. Their skilled technicians move like silent warriors through Minneapolis neighborhoods, armed with state-of-the-art pest control equipment and decades of collective experience. Each day brings new stories of triumph over household invaders, as Cody and his team transform pest-troubled properties into sanctuaries of comfort. Whether it's implementing preventive measures against seasonal pests or responding to urgent midnight calls about raccoon visitors, Bancroft's dedication to customer satisfaction shines through in every inspection, treatment, and follow-up. Their holistic approach to pest management has earned them a reputation as Minneapolis's most trusted pest control experts, making them the go-to choice for both residential and commercial clients seeking lasting peace of mind.

They did a fantastic job with the mouse issue we had in our basement. They found all the holes and…read morethen came back out a few weeks later to check in. Reasonably priced and friendly service, definitely recommend!

We used this service this summer after wasps kept infesting areas outside, we realized they were in…read moreour foundation! Our futile attempts at getting rid of them became too much so we go the professionals involved and it was so easy and affordable. We haven't had any issues since but if we do we know how to contact!

Highly recommend and would use Dan again without hesitation! He responded promptly on a late…read moreevening to a scary discovery (raccoon inside chimney), and arrived early morning to take care of business. We were visiting from out of town and were in a panic! He was patient and professional, thoroughly explaining what he would need to do and what possible solutions were. I cannot express enough how grateful, pleased and relieved we were after he finished. Thank you so much!

Dan did an awesome job getting rid of our gopher problem! He's come by a few times to check the…read moremounds and make sure they're really gone, which we really appreciate. Super friendly, reliable, and actually gets the job done. Highly recommend if you've got gophers tearing up your yard!

Buyer beware. Used Valor as a local, rather than a national…read morecompany. Their first service with us was pretty good to remove squirrel(s) doing damage. Up to 5-days of service. Note the UP TO. Now in spring, planning repairs and wanted to try to ensure the rodent problem was over. Signed up for a 2nd look. Squirrel environment drastically changed since first service, two wooded lots now have homes, neighbors have done some heavy tree trimming. Same 5 days of monitoring. Camera set up late afternoon on Monday, expecting monitoring until Friday, or Saturday with late Monday start. Got couple of email notes, no activity on camera. Tuesday was rain day, squirrels were staying home. Valor was out at 8 am Thursday and pulled the camera and noted they found nothing, ending service in an email. Only 2 1/2 days of service. There was no call or contact with us saying they were cutting service prior to Friday / Saturday afternoon - 5 days. Called Valor to ask why pulled early. Said they saw nothing, pulled it early. First service squirrels were caught on 3rd and 5th days. Asked if we'd get a pro rated refund for the 2 days not serviced. They said no. They BOOKED BILL like auto shops or plumbers/electricians - set price no matter how fast they complete the job. They got their full payment and make extra money by moving on to next job early. But with those other folks, their work is completed. Valor said they knew it was done. Guess they talked with the squirrels and got a written agreement. Major takeaway is Valor's determination of end of service when they think so, not any kind of duration of service. They claim the 5 days is an UP TO approximation, they really determine the end, and in our experience, with no prior contact with the customer. Only an email saying they pulled the equipment. We will never use them again, nor would we recommend their services with that kind of business / customer service. We'll just go national next time.

This company truly cares about locals in Minnesota, and they know how to handle pest issues in our…read morecommunities. Quality never waivers!

Had an incredible experience with Arrow Pest Control! Reached out via Yelp and heard back very…read morequickly with an honest quote and availability. He surveyed our home for mice, left traps and blocked any access holes he saw on the outside of the home. He came back in a week to check again and collect any mice he caught. Answered lots of questions and I felt very knowledgeable after he left. Well worth the cost!

Gave me a quote but did not respond when I tried to set up the appointment. I even sent a reminder,…read morewhich was read...but not replied to. Bizarre....and a waste of time.