Place is a joke they have no idea what they are doing. The sales people are shady and the shop even…read moreseem worse do not recommend.

Outstanding customer service! Pulled in while traveling from Virginia needing some help for a…read moretonneau cover that wouldn't latch. Was met by the Service Advisor Shasta who said to "pull in and we'll see if we can get you some help." Another Service Advisor, Tom Ott came out with some tools and worked until he got the cover to latch. Friendly and courteous! Thanks so much, Firelands Chevy!

I will never ever in life purchase a Cadillac or a prepaid maintenance plan or warranty from them…read moreever again everytime I deal with them for a major concern there's a problem even when I had purchased a third party extended warranty they treated me like garbage like I'm not a paying customer spending thousands for car and bs plans that they don't follow through on what dealership won't allow you to discuss thorough concerns with vehicle not just give u a sheet of paper with codes not a diagnosis without trying to upcharge you in hella fees I'm not paying $200 plus dollars for a diagnostic when I have a prepaid maintenance plan that includes you supposed to be inspecting my vehicle they barely put it up on a Lyft or even drove it around when I heard a lound sound took it to another shop just to confirm I had a wheel bearing and brakes and had them replaced at first another shop wasn't for sure which side was louder took and educated guess based on my video I recorded of the sound while driving it and all the dealer did was give me a sheet of paper with codes of all my tires I asked to speak to manager both David and Brian were very condescending and rude and disrespectful I never ever want to speak to them again I told Chris I wanted to file a formal complaint and how to go about doing that he just told me he agrees with the other shop most than likely but that's all Brian and David had to say and confirm it in my inspection of my vehicle and actually show me more then a 30 second video of nothing of the sorts not explain a single damn thing but tell me the inspection included in my prepaid maintenance plan is only a walk through when I know it to not be true I had this plan since 2016 and always have to remind them my plan states otherwise and not try to sell me bs and do their damn job o and by the way now they are saying they accept third party warranty so I renewed that but moving forward I know they won't fully follow their maintenance plans as soon as it ends next year I will not be going there for anymore services I'll have another shop using my services and my warranty can pay them for thorough work needed in the future Shame on you central Cadillac for ruining my dream car experience the last 10 yrs from hell

Great staff. When I picked up my ct5 Mario was super helpful applying a high gloss finish to my…read moretires. Huge Thank You!!!!! All the staff are helpful and courteous. I definitely recommend Central Cadillac!!!

I-90 Nissan is a good dealership. The cars though; now that's an entirely different matter. Owned a…read more2015 Murano we purchased new. Great SUV while it lasted. BUT, our transmission (CVT) went out at less than 100,000 miles. And to add insult to injury, just had an oil change the week before and had a transmission service (fluid change) last year. At that service visit, they saw no issues or brought any possible concerns to our attention. Our Murano was a peach too! No dents. No dings. No rust. Hand waxed it twice a year, only did touchless carwashes. People always thought it looked much newer than a 2015. Garage kept with regular 5,000 mile oil-changes. Drove less than 9,000 miles per year and 75% of those miles were highway miles. Just so sad the transmission blew. Back in 2015 it was the most expensive new vehicle we ever purchased and last month we sold it for scrap value. Still upset about it. And to put salt in the wound, the Trade-in value was about $4 - $5 thousand if running, - and a little more, $7 - $8 thousand if sold by owner. The trouble is, the Service Dept. quoted us just under $12,000 for a new transmission with installation. So we decided to just bite the bullet and let it go. Scrap it. Just wouldn't make much sense to spend more than double the trade-in value for an 11 year old car (worth half that when running). No issues with this dealer, but we will NEVER own another Nissan product. After talking to some mechanic friends and reading some of the Nissan forums, it turns out that Nissan has had lots and lots of transmission issues on this and other models. They (Nissan) knew full well it was an undersized trans' in a car the size and weight of the Murano; yet THEY KEPT USING IT ??? That's just in-excusable. To be honest, my wife and I both miss the Murano, a lot. We loved the vehicle. But alas, we won't miss Nissan nor the Infiniti brand for very much longer. Unless they start to build some truly reliable vehicles, customers will look AND BUY from other manufactures and Nissan will go the way of Dodo Bird, Saturn, Scion, Plymouth, Oldsmobile, Pontiac, etc., etc., etc. From automotive articles we've read and on-line auto news, it's clear Nissan is already on the ropes, so it's only a matter of time before they get knocked out of the ring. Our advice is stay away from Nissan. It won't end well.

Received a coupon in the mail for a $65 synthetic oil change and tire rotation. My credit card was…read morecharged $80. The Service Advisor said the coupon was honored but taxes were the reason for the $15 difference. I would consider this a scam. Kind of makes me sorry I went with Nissan.

I had a bad experience with this dealership. I would never buy another Jeep. I hate this brand new…read morecar that I bought two weeks ago. It is missing some of the equipment that should have been included. I was told, "you didn't buy a new car". Yeah, right. Some rich old lady owned it for a second. She removed some of the equipment. I was told to buy the items from Jeep. Like I haven't already spent over $55k on this piece of crap 2026 Jeep. They lowballed me on my trade in and told me it wasn't worth anything. Now they are selling it for four times what they gave me for it. Avoid this dealership at all costs. One star rating because I can't give then zero stars!

I was referred to work with Phil H.to buy a car. I know several people who've worked with him over…read morethe years. I called a day ahead of time and then showed up the next day. He made it so easy. I'll use him again in the future. Jim in finance was great. Neither were pushy. Also shout out to Todd who let me borrow his phone charger. All the staff in both buildings were great. I drove out from Lorain County because of Phil's reputation.

Harrison's our local dealer, we also are a family owned business in our lil ole Wellington Ohio,…read more so we always try to keep our business local & support our fellow owners, Rodney always makes that happen, even after my husband walks out a couple times to think about the purchase before making it... Matt was our sales agent this time around & he was great, would totally recommend Harrison's... They've been our auto dealer for the last 25 yrs..

A family member recommended this dealership, and highly recommended I go to Scott. He wasn't…read moreavailable, so we met with Chad. And I can't speak to Scott, but Chad was absolutely fantastic. We arrived around 1830, an hour and a half before they closed that day. Chad pulled the paperwork for all the different vehicles we wanted, went through all the numbers we wanted, and brought us the two vehicles we wanted to look at. In addition, he knew his inventory, and brought us another vehicle he thought we might like more (he was right), and a few bucks cheaper at that. Chad really took the time to help us out with pricing, looking at the vehicles, and genuinely interested in our interests. Unfortunately, we are in a unique situation, and may not purchase- but if we are getting a Ford, we will be back here to buy from Chad.