The staff is not honest, I caught the manager in 3 different lies, my husband's experience there…read morewas equally as bad, they say my tire is in and then oh no wait it's not. They didn't have time to look at my tire the day I told them there was a bubble in my tire. It was going to take atleast a week to get me in, they were too busy, they were pushing a lower quality tire because they quit making my tire, too much to even get into here, personally I'd avoid this place

I had to fill a tire daily for over a week on my 2026 Sonata. I called the dealership made the…read moreappointment yada yada yada. Estimate: $50 just to put the car on the lift, replacement tire: $250-375. Luckily, before my appointment friends suggested I go elsewhere. Glad I did. Van's was very upright and honest because frankly, being a female, I have been "fooled" into spending money I dont have. Their service was fast, friendly, and very accommodating. I did NOT need a new tire and to fix my issue was $27. That was 2 weeks ago. This week I had a similar problem...a different tire was completely flat. Friends pumped my tire enough that I was able to get to Van's and again, they patched/fixed my tire:$27. They couldn't estimate how long it would take for them to get to my vehicle and offered to take me home and pick me up when it was ready. THAT my friends is service. Now before anyone suggests otherwise...in 50 years of driving I ever had a flat tire . When I signed the papers for both my financing and insurance I opted out for roadside assistance and extended warranty to save a few $$$. Just go to Van's!

Thank you so much to Jojo's mechanic for helping me take this off you guys are the best !!read more

Excellent service. Fast efficient and great prices. Will recommend to all. Upfront with pricing. No…read moreup selling Staff very professional.

they always treat me like my business matters and always treat me with respect and very…read moreprofessional.

Great communication, great service! Would definitely recommend and have been here a few times. They…read morenever disappoint

I won't be going anywhere else ever again. From now on this will be the place I take my car too. So…read morefast, so easy, and everyone was so nice! I'm so happy I went here, I brought my car, they told me what they thought was wrong, the next day I dropped it off and it was done in a matter of hours.

My go-to car place in Cleveland! They are very efficient and offer great prices. I have gone a…read morecouple of times for small things (tail light replacement, oil change) and had a great experience both times. They are first come first serve basis, so I recommend coming in when they open around 7:30 AM. PSA PCS also offers a 10% discount to CCF caregivers!

The mechanic and owner is fraudulent he says he accepts Endurance warrty and if the warrty company…read morerefuse your claim he then wants to make up fictitious charges for the owner of the car, then he holds your car hostage, refusing to give it back, I highly suggest you do not do business with Chris at Custom Trans.

Dropped my car off they had my car for three weeks. They worked on it one day called me and said…read morethey got my car running once I got there. The car wouldn't stay running had to hold the brake the gas to drive it and they charged me $900. And had to tow it home

My older car has been repaired at Sirl's Automotive Inc, Parma OH for 3-4 years. The people are…read moreeasy to work with and always return my car running like new. Meet Ron. He defines the problem...from an oil change to a new engine. Jesse is called when a computer analysis is needed. How to tell them apart? Ron smiles with his eyes, Jesse wears a welcoming smile. John is on the phone juggling the task of locating and pricing parts for you with incoming customer calls asking for updates on their work... always helpful. Pat quietly manages the workload of 19 technicians (22 bays) to get your vehicle back to you on time. He reviews all work and keeps everything running like a well-oiled machine. Your car won't move? Laura and Bob send in the tow truck and a rental car if needed. My experience, within 30 minutes they were on site. And some unanticipated help...there is no bus or taxi service where I live. They arranged a ride home for me when they needed to keep my car overnight. Sirl's employees are both capable and kind. THE RESULTS: A repaired vehicle that runs like new, completed on time...and competitively priced. Submitted by Carole L J

Having my bumper repaired at Sirl's was fast and professional…read more Not only was the finish fantastic, they went above and beyong and cleaned the interior! I fully recommend Sirl's I can truly understand how they have been around as long as they have. Great repairs and customer service!

In the years I've used yelp, this is only the second review I've ever written. And I feel like I…read moreneed to write this review because my experience went so dang well. So here we go: I'm a 33 year old lady who has had the good fortune to have supportive people around me who will help me negotiate things. But I'm a grown up! I need to fend for myself! And that's how I found myself walking into a car dealership alone, terrified of the impending interaction. Would they take me seriously? Would they try to screw me over? Would they tell me I should come back with a boyfriend or father figure? (All three of these things happened to me the last time I financed a car, a decade ago.) But it was pleasant from the start! The girl at the front desk was so friendly and we chatted for a few moments while we waited on the salesman to arrive. And he was great, too! His name is Scott and I highly recommend him. He was friendly and professional, and still was able to joke around with me. I told him what I was looking for, and we walked around the lot to see options. He even showed me a few cars that were cheaper but in great condition to keep my costs down. He was great about only sticking to cars in my price range. I test drove a couple and decided on one. Next came the nerve-wracking part: financing. My credit isn't trashed, but it could be a lot better than it is. I put my game face on and got ready for the humiliation, but it never came. Jeff was the finance guy, and he couldn't have been friendlier. He even got me a kielbasa sandwich when I mentioned I'd seen him eating one earlier and it looked delicious (in hindsight creepy on my part, but he took it in stride). I told him what I was willing to pay monthly, not even sure if it would pan out due to credit, but he managed to get me slightly under what I was expecting to pay. I was treated with a ton of respect and it really, really meant everything to me. Walking into a dealership, I'm sure a lot of people, especially women, feel they need to instantly go on defense, with me being no exception. I had my guard up but was so happy that it was a total breeze, and actually an enjoyable experience! I kept waiting for the Bad Moment, the moment that would leave highly-emotional me crying and running for the door, but it never came. To sum it up, I LOVED my experience, and I love my car! Definitely give this place a chance, especially if you're working with Scott, Jeff, or Akira!

HORRIBLE! Stay away from this dealership! I live in California and never in my life have I…read moreexperienced this type of customer service. Got approved for a loan on a 60k car which was for the GTR, ok great. Come to find out the car was in a pending sale. If I knew it was in a pending sale I would've never ran my credit. 3 days later no phone call or email very poor communication. I don't see the problem here I got approved for the loan I'm downing 10k I honestly don't get it you have a serious buyer that's from California that didn't even look at the car and is still Willing to buy it and ship it at my expense, but I guess the sale associate I believe her Name was akira still wanted to go fishing. imo if I was a sale associate If your trying to sell A car sell it don't beat around the bush. This would never happen in California I promise you that. And if I could give them zero stars I would.

Greg always takes care of me and my family. He does his research to get us the best price and…read morehonest opinions. Truly appreciated in an industry who only care about making money and not caring what's involved in the process. Most times other shops cause more problems to maximize profits. Thank you McMahan's

Only repair shop I go to and have for years Greg at front desk is very helpful.Scott has worked on…read moremy vehicles and always done a great job the owner is a great business owner and everyone that works for him knows how to get things done right , I highly recommend this shop