I had a recurring rash for years. When it recurred again I called in early February 2025. The…read moreclosest appointment they offered was March 27. Then, on March 25, they cancelled it. Not nice. They need new front office personnel, who actually know something to answer the phone. Not going back and I don't recommend them for anything at all. Not ever.

Robust staff with very friendly front desk associates. I was in and out in 30 mins. Appt was on…read moretime, not the general you come in at your appt time then wait 30 mins to be seen. They take tricare prime so Id recommend to military members to be seen here.

A Masterclass in Medical Incompetence and Poor Management…read more This facility is an absolute joke. If you are looking for proactive care, competent front-office staff, or a medical team that honors its own protocols, stay as far away as possible. The Waiting Game- The process is a mess from the start. It took four months just to get a referral approved and an appointment set. Once you actually arrive, checking in is just a formality to sit in the lobby for what feels like an eternity, only to be rushed through the actual exam once you finally get into a room. Inflexible and Narrow-Minded Care- Don't bother asking about any secondary concerns. They strictly refuse to look at anything not explicitly mentioned on the referral. Even if you are sitting right in front of them with a visible issue, they won't lift a finger unless the paperwork allows it. Their "knowledge base" seems entirely dependent on cutting pieces out of you, the doctor explicitly stated she had no idea what my skin was doing and that a biopsy was the only solution. Broken Promises & Gatekeeping- The most egregious failure, is the lack of communication between the physicians and the administrative staff. The Agreement- The doctor told me it was "impossible" to diagnose without a biopsy during a flare-up. She instructed me to walk in immediately during a flare so they could finally get a sample. The Reality- When a flare-up finally occurred, I called to confirm--only to be met by Heather at the front desk. The Result- Heather flatly refused to honor the doctor's instructions, refused to consult with the doctor, and told me it would be days before I could even get a call back. This office is a revolving door of delays, ego, and medical negligence. Save your time, your money, and your skin, go somewhere that actually values patient outcomes.

Great caring doctors. Thankfully they correctly diagnosed a basal cell carcinoma that another…read moredoctor misdiagnosed a year prior. Highly recommend

Dr Carla Rohena is exceptional. Friendly, caring , takes her time to understand my concerns. I…read morefeel comfortable with whatever treatment, biobsy, or care she provides. I have been her patient for many years, and will stick with her as long as she is in this area.

Would not recommend. After I asked NP if she thought my rash was a certain type she immediately…read moresaid "yes I think that's what it is." Really ??? Office staff is rude and dismissive. Overpriced.

I saw Ms. Pollard who made no eye contact and did not perform a thorough exam. This led to me…read morerescheduling with Dr. McClellen for a skin check. I had two areas of concern which he did a great job. Then I asked him to cryo two brown spots where he was overly aggressive causing damage because he was angry to have to see a patient not deemed worthy of his acuity. Pictures reflective of the treatment and outcome. I was treated for an infection. When I returned to the practice to discuss what could be done I was given a repetitive pat answer that they always do their best to meet the patients' needs or similar. This was repeated with each question and statement. If you know Lauren Cowell PA-C schedule with her. Otherwise go somewhere else.

You can not call and talk to a person. They insist on an answering machine to communicate with…read morepatients. They did call me back and unfortunately I was not able to answer. Instead of answering my question the voice message that was left informed me to call their voicemail number again. They also will not schedule a six month follow up appointment if an annual referral will expire sometime before the appointment date. I have gone to the New Bern office for 3 years and my referral is renewed every year because of previous cancer. Patients are definitely not treated well by DACC. They are always super nice as I pay them....

Never take any one you love to this rude uncaring place. No care for the laws and rights of people…read morewho have medical conditions contrary to the political consequences we have in front of us

Do not go here for dermatology. You'll never see an actual doctor, and you definitely won't see…read moreRosalyn! Expensive cosmetic treatments are the high priority here. The PAs missed several skin issues which required more severe treatment than I would have needed had they been caught earlier.

The first time I went for a mole check, I felt the same as many reviewers felt. It is a place to go…read morefor cosmetic procedures but not for real skin issues. The doctor I saw was the least friendly person I've ever encountered. However, I did return only because every other practice had a long wait. This time it was a totally different experience. I've been back several times and each time it's been a good experience. The doctors and PAs listen carefully and seem to care about my concerns.

Great nurses and doctor. Very good experience Took a couple…read moreweeks to get in but worth the wait

Addition to my review: I only went to him bc they took…read moreMedicaid and couldn't afford to pay out of pocket, as I did with the first derm I went to who actually took a biopsy and thought I should have more done on other areas. *The first doctor actually diagnosed me, from lab results, as having a keratin related problem that results in abnormal growths on skin which have potential to become cancerous. How this Klein person had the nerve to tell me I caused my skin issues myself when lab results proved stuff was growing on me idk. I even researched when I got home if me picking could cause this crap and no. That would be like getting a rug burn and him saying it was my fault for having carpet so just switch to hard wood floors. Idiot.

I had my regular six month cancer screening visit at the Hampstead, NC, location yesterday. As has…read morealways been the case, both with cancer screenings and two Mohs Surgeries, it was an excellent experience. Wait times are very short. The providers and their assistants are very competent, congenial, caring, and efficient. Yesterday I was cared for by medical assistant Riley and Physician Assistant Kaitlin Wilson. Both were very thorough and inspired my confidence. I very highly recommend this exceptional practice!

Very disappointing visit. The PA spent maybe 90 seconds with me and interrupted me three times…read moreinstead of letting me describe my issue. I went to the car and cried. I paid $100 for absolutely nothing, except to be told to use sunscreen, which I already do on a daily basis. Very, very unprofessional office and I told my primary care doctor to stop referring business there. She apologized and said that they had had a couple of recent complaints. They are more about cosmetic surgery than helping regular people with rashes or issues.

I have been going to Dermatology Associates for well over 10 Years. I recently encountered an…read moreemployee there who was extremely rude at the front desk. Once I said something to her, I found that all of my visits (which were just for injections) went extensively long. I was told what was supposed to take a few minutes took over an hour on several occasions. I watched several people come in and leave between the time that I arrived and was seen. So I walked out. I haven't been back since.

From the owner: Dermatology Associates of Coastal Carolina is a full service dermatology practice dedicated to…read moreproviding comprehensive skin care to Kinston, NC and surrounding areas. We have additional locations in New Bern, Jacksonville, and Morehead City, NC. All of our locations provide the following services: Botox Dermal Fillers IPL Photorejuvenation Pulsed light hair removal Microdermabrasion Mohs surgery for complicated skin cancers Cosmetic procedures Skin care surgery We also provide laser resurfacing, skin rejuvenation and chemical peels. Call Dermatology Associates of Coastal Carolina today to schedule your next appointment!