HIPPA violations in the multitudes. From the receptionist filling out your health information in…read moreear shot of the waiting room. To not providing a visually impaired person with a disc of the study. They are unable and their internet company wants you to post your DL on the internet to access your own information. Stay away, goat rope, inept office people,and techs!

I have only had great service and help from this center. Yes these ladies talk to each other but…read morethey have s great symbiotic relationship and take care of things as a team. The techs are awesome as well. Sorry if you had lest than best service but I have not.

Hate to give bad reviews but I booked the first new patient appointment available about 6 week ago,…read moredouble checking they took my insurance... I was told I needed 2 appointments back to back, then was told about 2 weeks ago they got that problem fixed and they could cancel the second appointment. 4 hours before my appointment today I got a call to "confirm" (although I just confirmed via email...) my appointment and was informed I would need a second appointment another day and the first wasn't covered by my insurance... totally understand stuff happens, just wish I didn't waste 6 weeks in pain and my time with all the forms... only to be told 4 hours before my appointment...

Just leaving my 1st visit from this office. I highly recommend Dr. Montero's office! I felt…read morewelcomed, by the dr and his staff. Was treated like an old friend they hadn't seen in a while. Lol. Dr. Montero's adjustment was excellent and what I was not able to achieve with 2 other Chiro's. 1st adjustment released a lot of my pain I've had for over a month. I also really like that they didn't try setting up on packages and force me into a prepaid care plan. They took my insurance and that was that.

General care/ diabetic/ high blood pressure are my issues…read more Dr "O" is always caring/ & professional The office personnel always make you feel like your reason for being there is important to them. They are friendly and kind and know their job.

Dropped off my daughter at 3pm for a 3:15 appointment. She wasn't seen until 5:09pm. Almost 2 hours…read morepast her appointment. I can guarantee one thing I will never go there. 2 hours past the appointment and no apology or explanation. To me this shows a total lack of professionalism and decency. I wouldn't trust this doctor as far as I could throw him. I will find another, more professional doctor for any further checkups or follow-ups. He shouldn't be allowed to practice medicine in this town.

RE: KARMA WILLIAMS, PA and BREANNA, JOHNSTON PAIN STAFF My…read morepickup at the pharmacy went sideways this weekend, In the midst of the usual chaos of a Monday, I attempted to reach out to my provider at JOHNSTON PAIN MANAGEMENT due to an issue with my script at CVS in Hampstead. After numerous calls and messages, sweet BREANNA picked up the phone at 2 PM and just owned the whole situation! She made contact promptly with KARMA and I have no doubt that between the two of these professional and personable women, I'll have my meds today. Please thank both Breanna and Karma for me! With Breanna, her patience, willingness to help, and reassurance helped to calm me and I feel confident that the dilemma is resolved! I'm so grateful for Karma and staff members like Breanna who understand how frustrating these situations can be for the patient. Her attention to the details of the situation kept me from having to repeat the whole scenario over and over and she just took it forward, assuring me that everything would be resolved and that she'd call me back promptly, I felt complete relief after a stressful morning. With Karma, I always feel that I am the only patient at the practice, she makes you feel that special! I've been with her for roughly 10 years and the undivided attention that she shows me during my visits are such a blessing to me. While this world is spinning at breakneck speed, Karma truly listens to every word I have to say and I know that she truly cares for me and all of her other patients, Mondays are just heavy days but thankfully, these two beautiful souls have taken away my stress regarding receiving my overdue meds. God bless all of you there at Johnston Pain! Sharon

I am 73 year old man. Life expectancy after covid 19 is about 76 years. These heartless Doctors…read morewill treat you like pond scum and use any lame excuse to let you suffer in agonizing pain in your winter years. They will not prescribe opiods period. They use one drug test lab and it is a joke. I know bad results when I see it. I retired from D.O.D getting at the truth was what I do. There should be two independent labs not one. I have have seen men in high places that are full of themselves. I wonder how they will hold up to a peer review. Malpractice? No. Best Medical Practice? Oh NO.

On Thursday, 08-15-2024, I had the absolute pleasure of visiting Onslow Diagnostics Center located…read moreat Onslow Diagnostics, 200 Memorial Dr, Jacksonville, NC 28546. This was a pre-op visit for my upcoming Blepharoplasty (Eyelid Surgery) with Dr. Carol Johnston of Office Park Eye Center. This is my second experience with Dr. Carol Johnston after having cataract surgery on both eyes several months earlier. Having experienced an outstanding experience and remarkable results with that procedure, I had no reservation or apprehension regarding my upcoming blepharoplasty procedure. I entered the Onslow Diagnostics Office and the front desk representative, Jabreea who has the kindest eyes and most lovely smile welcomed me to come forward to her window immediately, after explaining that I had a sick doggy in the car resting in the AC, she assured me she would let the others know that I may have to check on Tucker throughout the pre-op screening! Anesthesiologist Kate called me back promptly and patiently, professionally, and thoroughly went through all of my surgery history, medicine list, and all other pertinent information with grace and kindness. She didn't rush me and was open to any questions or concerns that I may have had. I felt very confident after leaving Kate and found Abby waiting to do my blood work and EKG. Abby was genuinely sweet and very determined to make the blood draw comfortable for me. MacKenzie watched over the procedure and was encouraging to Abby as she went about her tasks. I never felt the "poke" of the needle and the EKG was over in no time! Overall, it was just a smooth and relaxed experience and at no point did I feel rushed or nervous. As I left, Jabreea was there to say "goodbye and wished my Tucker a speedy recovery" which meant the world to me. This facility is a very warm and compassionate sanctuary, especially for others who are suffering through much more complicated scenarios than me and I feel that having warm and caring staff members like the ones that I encountered means the world to everyone who is uncertain and frightened about their future health issues. I'm thankful that Onslow Diagnostics has the best of the best to shepherd us through the ins and outs of pre-op procedures. It makes such a tremendous difference to feel the warmth and care radiating from this special, professional, and dedicated staff, I truly felt cared for. Thank you to everyone for everything you do! Please pass along my thanks to each member of the outstanding team at Onslow Diagnostics! Respectfully submitted, Sharon Smith

The nurses and everyone were great.Very friendly. As you are already a lil nervous about blood work…read moreor xrays.They really help to kinda take and ease some of the fear away. And no long waits !

I was treated for a R knee that had caused two falls when it gave way to the side. Aaron worked…read morewith me and gave me exercises to use at home between appointments. The knee no longer feels as though it will cause further falls.

Supervisor and director do not care about the clients at all. They will not return a phone call to…read morediscuss an issue: I had issue with some misleading information I received from an office person. Instead of calling me and dealing with it like a manager should , they had the OT call me. Of course he is much more professional so the conversation went very well. Sad he had to stop treating and make a phone call for 2 cowards not wanting to deal with it. End result , I asked OT to discharge me from the practice. The OT-Ali is best OT I have experienced. Would highly recommend his service. As for management in the therapy clinic , it needs a change. Michael and Wendy avoid complaints.

My wife took our daughter here for asthma treatment. From the moment we walked it until the time…read morewe left we had a very positive experience. The staff was welcoming and the place was very clean and modern. Doctor Martin was very patient in answering all our questions and concerns. Not once did we feel rushed or displeased with anything we experienced. We will be coming back.

This office was recommended to me by a friend and I liked that it's a pretty short drive from our…read morehome. We've had three appointments thus far, and they average out to three stars. Appointment 1 - we were seen before scheduled appointment time. Appointment 2 - we weren't seen until 45 minutes past scheduled appointment time, with no apology or explanation for the wait. Appointment 3 - we were seen within 10 minutes of appointment time. The entrance to the office is somewhat confusing to find, as there is a group of buildings (all pointing different directions) with not much signage and parking on either side (imagine a half circle with the buildings in the middle and parking on two opposite sides) and the office entrance is actually facing the inside of the compound so it took a few minutes to locate. The actual office entryway/check-in desk is very cramped (barely enough room to walk in with a carseat--forget about someone trying to get in while you're standing there) and the waiting room feels cramped as well, though it's just on the small side (~10 seats). It looks a bit worn and outdated but it felt and looked clean enough. The staff is nice enough--not the best I've experienced but not the worst, either. It's definitely more "homey" feeling than the clinics at the Naval Hospital...and it's not as advanced, either. I was a bit surprised at the scale they used to weigh my newborn...at the Naval Hospital, it was a fancy digital scale that automatically took three separate readings and averaged them. At this office? An old fashioned medical weight scale (where you slide the weights across the bars to get it balanced). Well, that's fine for bigger kids and adults...but a newborn? The nurses and doctor seem to enjoy what they're doing and interacted well with my baby. I never felt rushed, but then we were only there for well-baby checks. Everyone was nice. That said, we're changing offices because they don't do immunizations for Tricare, and my whole reasoning for going to an in-town doctor was to avoid having to drive on-base all the time. Also, they seemed to imply that no town doctors could do immunizations (or maybe I misunderstood, but they certainly assured me THEY couldn't do them) somid have to go on base. Well, whatever the case, I did find a pediatrician's office that does immunizations, so I'm not exactly sure why Martin's doesn't do them. So, if you have babies and Tricare insurance, I'd probably not go here just for the inconvenience factor. But for other insurance or older kids who don't need the frequent vaccines, this place would be fine.